Poor communication, no paperwork, constant chasing for Agreements etc. Tenants moved in before any paperwork was signed.
Allowed pet into property despite pre tenancy documentation specifying no pets. WSB said they would check with us that a dog was allowed, didn't check and then said ... read full review
What agent could do to change your mind?
Done their job, do paperwork on time, read documents and conditions specified by landlords.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
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