Warren Powell Richards
5/5, 2310 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

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Latest Reviews

 View all Reviews 2310
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
11th Jul 2024
reviewed by 'Rebecca'
“WPR have been great to work with as we bought our home in Godalming. Always friendly and brilliant communication - ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 29 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
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Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“Simon made the entire process as painless and......”

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Nov 24,2022
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Simon
By: 'Ben'
Nov 24,2022
3 people found
this helpful
Simon made the entire process as painless and easy as possible, giving good solid advice (at every stage of the process) and finding a great long term tenant. Would highly recommend and will use again when the oportunity presents itself....
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By: Tim B
Nov 26, 2022
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Many thanks for your super review featuring Simon who heads up WPR Lettings in Fleet and also for giving us at WPR the opportunity of acting as your letting agent. We are very grateful to you and appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Dealt with Simon on a rental property for me ......”

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Nov 12,2022
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Simon
By: 'Mark'
Nov 12,2022
4 people found
this helpful
Dealt with Simon on a rental property for me and he’s been incredibly helpful and professional throughout. Great communication at all stages of the process. I’d recommend Simon and WPR without hesitation. Thanks Simon!! Mark H...
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By: Tim B
Nov 13, 2022
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Hello and many thanks for your kind words regarding Simon who heads up WPR Lettings in Fleet, for your 5 stars and the recommendation. We are very grateful to you and hope you are enjoying life in your new home, regards and best wishes Tim B Senior Partner, Warren Powell-Richards ...

“Highly recommended letting agent...”

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Nov 03,2022
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Richard
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Trish
By: 'Helen'
Nov 03,2022
7 people found
this helpful
I've rented my property out for over 10 years now through WPR. Richard Santos is very good at finding suitable tenants and communication is always superb. In the last couple of years I've made use of the property management service expertly led by Trish Brown, and ...
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By: Tim B
Nov 03, 2022
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It's very kind of you to have shared you thoughts on working with Richard who heads up WPR Lettings and Trish who heads up our Property Management Department. We are very grateful to you for sharing your thoughts and also for picking us from the crowds to act as your agent. We appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I love Clare! She helped me buy my property......”

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Nov 03,2022
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Clare
By: 'Celia Wood'
Nov 03,2022
3 people found
this helpful
I love Clare! She helped me buy my property and sell it and is a joy to work with. Clare is so committed to her job and enthusiastic, it makes the whole process so much easier. She keeps in touch and lets you know everything ...
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By: Tim B
Nov 03, 2022
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What a wonderful review, thank you very much indeed and it's fair to say that I love Clare too. Thank you also for picking Nick and the team at WPR Alton to act as your agent. it is very much appreciated, regards and best wishes, Tim B, Senior partner, Warren Powell-Richards ...

“WPR were prompt, efficient and easy to deal w......”

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Nov 02,2022
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Richard
By: 'HelenaD'
Nov 02,2022
5 people found
this helpful
WPR were prompt, efficient and easy to deal with throughout my tenancy. Richard was very helpful in answering my queries at all times, I would have no hesitancy in recommending their services....
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By: Tim B
Nov 02, 2022
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Thank you very much for the 5 star mention of Richard who heads up WPR Lettings and for your recommendation, it's great to hear that he made your move easy. I hope you will be very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Quick Sell...”

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Nov 02,2022
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By: 'Wickenden'
Nov 02,2022
2 people found
this helpful
Unbelievable, after accepting the Managers selling valuation the whole sales team visited the property and familiarised themselves with its sales potential....
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By: Tim B
Nov 02, 2022
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Hello, that's all part of the service but it's good to know that it was well received by you. Most of all thought my sincerer thanks for picking our company WPR to market your home and for taking the time to post your review. Regards and very best wishes, Tim B, Senior Partner, Warren Richards ...

“We purchased our property in Alton in 2018 an......”

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Oct 31,2022
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Clive
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Richard
By: 'JB'
Oct 31,2022
4 people found
this helpful
We purchased our property in Alton in 2018 and let it out via WPR a year later when we moved abroad. For the 3 years the property was let out WPR acted brilliantly as agents under the leadership of Richard Santos. Following the departure of our tenants (...
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By: Tim B
Nov 02, 2022
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Thank you for being such a great client of our company and for sharing your experience of working with Clive, Richard and their colleagues. We wish you all the very best with your future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Clive & the WPR team are incredible!...”

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Oct 31,2022
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Clive
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Polly
By: 'Charlotte'
Oct 31,2022
1 people found
this helpful
Clive, Polly and the whole WPR team have been exceptional during our moving process. We used WPR to sell our property as we were relocating out of the area and their professionalism, communication and support was absolutely brilliant throughout the whole process. Our onwards chain ...
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By: Tim B
Nov 02, 2022
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Thank you very much for your super and detailed review regarding Clive, Polly and the team at WPR Alton. It's great to hear that you successfully moved and I wish you all the very best in your new home. Thank you also for picking us at WPR to act as your agent, your business is appreciated, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Simon did an outstanding job finding amazing ......”

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Oct 31,2022
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Simon
By: 'Sue'
Oct 31,2022
3 people found
this helpful
Simon did an outstanding job finding amazing tenants for my property. The letting went so smoothly and quick, nothing was too much trouble, and I really had nothing to worry about during the whole short process - putting other lettings agents to shame. I feel ...
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By: Tim B
Nov 02, 2022
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It's great to hear that Simon who heads up WPR Lettings in Fleet did a good job for you and very kind of you to have taken the time to post your generous review. We are very appreciative of you business and wish you well with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We bought from WPR but used an online estate ......”

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Oct 27,2022
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Clive
By: 'Lorna'
Oct 27,2022
3 people found
this helpful
We bought from WPR but used an online estate agent to sell our home because we didn't know any better. Won't be making that mistake again! Clive was great from word go, no hard sell, honest about positives and negatives of the house. When we ...
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By: Tim B
Oct 31, 2022
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It's really good of you to have shared your experience of using an online agent and the comparison with dealing with WPR and Clive and his colleagues. Clive is a fine fellow so it's great to hear your thoughts and now that you have successfully moved I hope you will be super happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard and Estelle have dealt with the letti......”

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Oct 26,2022
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Richard
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Estelle Gurney
By: 'Andrew'
Oct 26,2022
2 people found
this helpful
Richard and Estelle have dealt with the lettings and re-lettings of a number of flats over the past 12 months and have provided an excellent and efficient service every time. Great work guys - keep it up!...
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By: Tim B
Oct 31, 2022
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Thank you very much indeed for your business and support of our company and for taking the time to share you thoughts on working with Richard and Estelle. We are very grateful to you and wish you all the very best with your future plans. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Thanks to Polly and the team for persevering ......”

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Oct 26,2022
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Polly
By: 'No'
Oct 26,2022
1 people found
this helpful
Thanks to Polly and the team for persevering with selling our property, with two sale withdrawals blamed on the unsettling situations, Third time lucky and the sale has gone through, not without a few nervous moments, to be true. But WPR brought the goods home, ...
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By: Tim B
Oct 31, 2022
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It sound like your move has been a real rollercoaster so I'm really pleased to hear that your move has gone through and thank you for your patience and for your kind words regarding Polly and her colleagues. I wish you all the very best for the future, regards and best wishes, Tim B, Senior Partner, Warren Powell-Ricahrds ...

“Ian and Team provided first class service and....”

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Oct 25,2022
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Ian
By: 'Duncan C'
Oct 25,2022
2 people found
this helpful
Ian and Team provided first class service and support in my search for a new home. Ever professional and very helpful throughout making the whole process straight forward and stress free. Highly recommend....
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By: Tim B
Oct 31, 2022
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Many thanks for your supportive words and recommendation of Ian and his colleagues at WPR Haslemere. It's very much appreciated but most of all I hope you are delighted with your new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard Santos and Clare Knight & the whole t......”

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Oct 25,2022
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Richard
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Clare
By: 'Lujan'
Oct 25,2022
4 people found
this helpful
Richard Santos and Clare Knight & the whole team were so professional and helpful throughout our search for our property. Highly recommend them!...
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By: Tim B
Oct 31, 2022
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Many thanks for taking the time to share you thoughts on Richards, Clare and the team at WPR Lettings in Alton. It's good to hear that they did a good job and I wish you all these very best in your new home. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was friendly, knowledgable and very prompt......”

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Oct 21,2022
Minithumbdown
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Richard
By: 'Rory'
Oct 21,2022
2 people found
this helpful
Having just moved into my new flat in Alton, I wanted to post about the very positive experience I had with Richard during the application process. Richard was friendly, knowledgable and very prompt with his responses to any and all questions I had....
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By: Tim B
Oct 31, 2022
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It's great to hear that all went well in your recent move and I hope you are enjoying life in your new home in Alton. Thank you for taking the time to share you experience of working with Richard who head up the WPR lettings team, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Great Experience Buying and Selling with WPR Godalming...”

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Oct 20,2022
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Neil
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Neil
By: 'New'
Oct 20,2022
4 people found
this helpful
We bought and sold our home with WPR Godalming. We found the team to be very effective in informing us, helping us make pragmatic decisions, and always looking out for our best interests. WPR did a great job selling our property quickly and were tremendous ...
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By: Tim B
Oct 31, 2022
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Hello and thank you for posting such a glowing review about the team at WPR Godalming and also for picking the WPR team to act as your agent. I'm very pleased to hear that all went well and wish you all the very best with your move and future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Helpful and accommodating...”

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Oct 20,2022
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Richard
By: 'Julia'
Oct 20,2022
1 people found
this helpful
Richard was very helpful with everything and always fast to reply to queries. Fab service and will use them when I look to rent again....
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By: Tim B
Oct 31, 2022
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Thank you for your review regarding Richard Santos who heads up WPR Lettings. We are very appreciative and grateful to you and hope you're enjoying life in your new home in Alton. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“First class lettings agent....”

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Oct 20,2022
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Simon
By: 'Karen'
Oct 20,2022
2 people found
this helpful
First class lettings agent. WPR provide a professional, hassle free service on every level from quickly finding appropriate tenants to arranging repairs. Communication is always excellent. Wouldn't use anyone else. Special mention for Simon Greenwood who was fantastic....
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By: Tim B
Oct 31, 2022
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It's very good of you to have shared your thoughts on Simon Greenwood and the Lettings team at Warren Powell-Richards. We really appreciate both your business and you taking the time to post your review. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard & Simon are brilliant! Very professio......”

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Oct 18,2022
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Simon
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Richard
By: 'Louise'
Oct 18,2022
2 people found
this helpful
Richard & Simon are brilliant! Very professional! I've rented through Warren Powell Richards twice and I could not of asked for things to go any smoother!...
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By: Tim B
Oct 31, 2022
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Thank very much for posting your review featuring Simon and Richard at WPR Lettings in Alton. We are very grateful to you and I'm pleased to hear that all went well during your move. I hope you are enjoying life in your new home, regard and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Thanks to Estelle and Simon for everything an......”

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Oct 13,2022
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Estelle Gurney
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Simon
By: 'Eugene Shahrezaey'
Oct 13,2022
1 people found
this helpful
Thanks to Estelle and Simon for everything and enabling a smooth process! Everything dealt with in a professional and efficient manner....
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By: Tim B
Oct 14, 2022
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Hello and many thanks for the review featuring Estelle & Simon, we really appreciate you sharing your thoughts and hope you will be very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional, friendly and efficient...”

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Oct 11,2022
Minithumbup
By: 'Carolyn'
Oct 11,2022
2 people found
this helpful
Extremely professional and kept us informed at all stages of the house purchase. When a last-minute problem arose, James was on the case and worked very hard to sort it out....
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By: Tim B
Oct 12, 2022
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Thank you very much for posting your review featuring James at WPR Grayshott. I'm delighted to hear that James managed to sort out the issue with your purchase and hope that you will be very happy in your new home. Regards and very best wishes for the future, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard at WPR Alton has been fantastic in fi......”

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Oct 11,2022
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Estelle Gurney
By: 'LB'
Oct 11,2022
2 people found
this helpful
Richard at WPR Alton has been fantastic in finding us a house to rent when we were moving from overseas. Guiding my parents through the process so we could have something locked in for our return, They have been very responsive to emails / questions and ...
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By: Tim B
Oct 12, 2022
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Many thanks for posting your 5 star review and recommendation featuring Richard and Estelle at WPR Lettings. I hope you are enjoying back in Blighty and that your move when to plan. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Fred is very professional and has been brilli......”

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Oct 10,2022
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By: 'Lesley Burt'
Oct 10,2022
2 people found
this helpful
Fred is very professional and has been brilliant from the start, I would definitely recommend Fred as an agent to anyone....
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By: Tim B
Oct 10, 2022
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Many thanks for your 5 star mention of Fred at WPR Alton and for your glowing recommendation of him. We are very grateful to you and wish you much happiness in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Simon helped us so much to get our first flat......”

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Oct 08,2022
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Simon
By: 'Daniel'
Oct 08,2022
2 people found
this helpful
Simon helped us so much to get our first flat. We had been looking for a flat for about 6 months before we met Simon. he help us with all the paperwork and the referencing. he was always keeping us updated and he was very patient ...
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By: Tim B
Oct 10, 2022
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Hello and thank you for the 5 stars and sharing your experience of working with Simon who heads up WPR Letting in Fleet, it’s much appreciated. I hope you are very happy in your new home regards Tim B, Senior Partner, Warren Powell-Richards. ...

“Richard and Estelle were really friendly and ......”

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Oct 07,2022
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Richard
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Estelle Gurney
By: 'Crystal Knight'
Oct 07,2022
2 people found
this helpful
Richard and Estelle were really friendly and very helpful! Made the whole process simple and we’re very quick to respond to emails or calls! Definitely would go through WPR again!...
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By: Tim B
Oct 10, 2022
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Hello and thank you very much for the kind words regarding Richard and Estelle from WPR Lettings and your 5 stars. It's great to hear that all went well and I hope you will be very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Approachable and knowledgeable...”

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Oct 07,2022
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Simon
By: 'Izzy'
Oct 07,2022
3 people found
this helpful
Simon was very friendly yet professional. I felt that he was direct and genuine about the property and definitely understood our needs. I appreciated that I could ask questions and recieve knowledgeable answers about the property and the letting system. He gave us time to ...
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By: Tim B
Oct 10, 2022
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Thank you very much indeed for sharing your thoughts on Simon who heads up the lettings team at WPR Fleet. We are very grateful to you and hope you are enjoying life in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“A huge thank you to Steve and Stacey who mark......”

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Oct 06,2022
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Stacey
By: 'Sarah'
Oct 06,2022
2 people found
this helpful
A huge thank you to Steve and Stacey who marketed and sold my parents house. Steve in particular who was tenacious in keeping the sale alive . The team were friendly, helpful and down to earth. Steve was recommended by family and I wouldn't hesitate to ...
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By: Tim B
Oct 07, 2022
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Many thanks for the glowing review and recommendation of Stacey & Steve at WPR Farnham. We really appreciate you taking the time to share your thoughts and all for your business. Regards and very best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service. Claire found a tenant for ......”

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Oct 05,2022
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By: 'Z Nasser'
Oct 05,2022
1 people found
this helpful
Excellent service. Claire found a tenant for me very quickly and kept me informed throughout. There was a very smooth transition from one tenant to the next and I had no difficulties. Thank you...
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By: Tim B
Oct 06, 2022
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Hello and many thanks for taking the time to write your 5 star review featuring Claire who heads up the LettingsTeam at WPR Grayshott. It's very kind of you to a have shared you thoughts and much appreciated. Thank you too for being such a great client of our company, we appreciate your business. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Was very impressed with the genuine wish to h......”

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Oct 03,2022
Minithumbup
By: 'Mark'
Oct 03,2022
1 people found
this helpful
Was very impressed with the genuine wish to help both buyer and seller find a deal that works for them both. Helped both parties who had been let down by previous buyer and seller. Consciencous and considerate throughout. Would strongly recommend....
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By: Tim B
Oct 05, 2022
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Thank you very much for the glowing recommendation of WPR Grayshott and in particular James and Sarah. It's very good of you to have taken the time to comment and we all hope you are delighted with your new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Simon and Estelle have been a huge help in fi......”

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Oct 03,2022
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Estelle Gurney
By: 'Bijan'
Oct 03,2022
14 people found
this helpful
Simon and Estelle have been a huge help in finding and securing us a lovely property. They were informative and gave us all the information we needed to make a big decision. Thanks!...
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By: Tim B
Oct 03, 2022
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Hello and many thanks for the super review of Simon and Estelle at WPR Lettings. It's great to hear that they managed to find you a suitable property and I hope you will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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