97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
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Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
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Latest Reviews
View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
9th Aug 2024
reviewed by 'Jamie'
26th Jul 2024
reviewed by 'Sandy'
19th Jul 2024
reviewed by 'Mukozho'
18th Jul 2024
reviewed by 'Jamie'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £25,000 | £44,000,000 |
| Lettings | 95% | 98% | £475 | £7,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 391 | 2 | 575 | 17 | 729 | 7 | 550 | 7 | 30 | 3 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Warren Powell Richards Branches (view all 5)
Oct 25,2012
Oct 25,2012
15
people found
this helpful
this helpful
Worst agents I have ever dealt with.
House was being marketed with 3 local agents by new build company who we had part exchanged the house with. The house sold. The buyer was selling their house through WPR, but because she made the offer through another ...
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Mar 22, 2013
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A bit mean really – we told your potential buyer (a vendor client of ours) that you were not prepared to move in the timescale that she wanted (the truth). We pride ourselves on our absolute honesty and are not prepared to lie in order to put a deal together that would inevitably fall through at a later date. I must also respectfully mention that your use of extremely bad and foul language to a hard working and decent young lady who works in our team is completely unacceptable. She was ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
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