Warren Powell Richards
5/5, 2311 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

Contact Us

Latest Reviews

 View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
“Highly professional and a pleasure to deal with from initial viewing to completion.I purchased my house through Matthew Taylor ......”
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 30 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
View more properties
Images & Videos
Warren Powell Richards Image 1
Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“Lisa is a pleasure to deal with. She is knowledgeable ......”

Share on :
Aug 01,2013
Minithumbup
By: 'Michelle'
Aug 01,2013
17 people found
this helpful
Lisa is a pleasure to deal with. She is knowledgeable about her field and responds to questions and requests promptly. Simon is a professional agent and a joy to deal with. He assisted very well in our decisions over which rental property would be most ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Aug 03, 2013
View all comments (1)
It’s always lovely to get positive reviews about the members of our small team and I know that both Lisa and Simon will be delighted to have read your words, thank you. We hope you enjoy living in your new home. Best wishes and thanks again, Tim B, Senior Partner, Warren Powell-Richards ...

“What a great bunch. Polly made the sale of my ......”

Share on :
Jul 30,2013
Minithumbup
Staff profile picture
Polly
By: 'Rachel'
Jul 30,2013
19 people found
this helpful
What a great bunch. Polly made the sale of my property and the subsequent purchase plain sailing. She kept me up to date throughout and liased with my solicitors, the buyers etc and kept me in the loop throughout. I am currently going through a ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Aug 03, 2013
View all comments (1)
Polly is a great member of our small team and it’s lovely of you to recognise her. I know she will be chuffed to bits. We hope that life goes a bit more smoothly for you in your new home and would like to offer all our thanks for using our company. As a local business it makes all the difference to us Good luck and thanks again, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“From the original viewing of the property to maintaining the ......”

Share on :
Jul 29,2013
Minithumbup
By: 'KMB'
Jul 29,2013
15 people found
this helpful
From the original viewing of the property to maintaining the delicate balance in keeping his Client happy and Buyer on board (too many questions). Ben kept the balance very professionally from the Buyers side; he supported his Client well as he answered all the questions. ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Aug 03, 2013
View all comments (1)
A marvellous review, thanks very much. Ben is great, always patient and nothing is ever too much trouble for him. I shall make sure he sees you kind review. We all hope you are very happy in your super new home. Don’t worry the decorating will soon be over and then you can just enjoy living there. Regards and best wishes, Tim B, Senior Partner WPR ...

“Lisa is a breath of fresh air. She is pleasure ......”

Share on :
Jul 24,2013
Minithumbup
By: 'Steph'
Jul 24,2013
16 people found
this helpful
Lisa is a breath of fresh air. She is pleasure to deal with. Always responds quickly and positively to queries/ problems. Very efficient and professional in her manner and approach....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Aug 03, 2013
View all comments (1)
Thanks very much for your comments about the fabulous Lisa. For anyone unfamiliar with Lisa she our WPR property manager and takes care of all the maintenance issues for our tenants and landlords. She is absolutely fantastic at dealing with all the picky issues that come up and super organised. Always calm and with a smile on her face. I will share your kind words with her. Thanks again and regards, Tim B, Senior Partner WPR ...

“I was recommended Warren Powell and Richards by a friend ......”

Share on :
Jul 17,2013
Minithumbup
By: 'Naomi'
Jul 17,2013
12 people found
this helpful
I was recommended Warren Powell and Richards by a friend and I am very pleased that I decided to use them for the sale of my house. Our house sold quickly and proceeded smoothly from start to finish. Polly was always on hand to deal ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jul 17, 2013
View all comments (1)
Hello Naomi, thanks very much for your super review and recommendation of our humble company on this AllAgents website. It means the world to us and we are very grateful. I am very pleased that you were happy with the service that you received from the team and in particular the marvellous Polly. All our best wishes for the future, Regards Tim B, Senior Partner, WPR ...

“As a born again buyer I needed guidance and help ......”

Share on :
Jul 14,2013
Minithumbup
Staff profile picture
Polly
By: 'Matt'
Jul 14,2013
16 people found
this helpful
As a born again buyer I needed guidance and help in finding a property , during a difficult personal time. Polly found us the property, and liased with the buyer and solicitor throughout this period. She was always on hand to reply to my numerous queries, ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jul 15, 2013
View all comments (1)
Thank you very much for your lovely review about WPR and in particular young Matt and Polly. We really appreciate it and are delighted that your move all when to plan. I have shared your comments with Polly. Matt is away now for a few weeks on a tour of Europe with his student friends. (lucky thing) but I will make sure he sees your comment on his return. I know he will be delighted. Regards and best wishes, Tim B, Senior Partner WPR ...

“Warren Powell Richards have been managing our property for a ......”

Share on :
Jul 13,2013
Minithumbup
Staff profile picture
Richard
By: 'Rob'
Jul 13,2013
11 people found
this helpful
Warren Powell Richards have been managing our property for a few years now and they have provided excellent service throughout that time. Richard Santos has been our main contact and he has always found us new tenants quickly and has been consistently helpful so that ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jul 15, 2013
View all comments (1)
Hi Rob & Kath. Just a note to thank you both for your ongoing support and custom. Thanks also for your kind review. As a locally run business we really appreciate it. I have made sure that both Nick Warren and Tricky Richard Santos have seen your comments and they are both very gratefully. Regards and best wishes, Tim B, Senior Partner WPR ...

“A very good service from a buyers point of view. ......”

Share on :
Jul 03,2013
Minithumbup
Staff profile picture
Dan
By: 'Tim'
Jul 03,2013
15 people found
this helpful
A very good service from a buyers point of view. All members of the team that I spoke to were always very helpful and friendly, and I would thoroughly recommend this estate agent....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jul 04, 2013
View all comments (1)
I am delighted that you had a positive experience purchasing a home through WPR. I hope that you are very happy in Farnham and also with your new home. Thank you also for your positive comments and review of our company and in particular Dan Vasey. I will make a point of ensuring he sees your review. Best wishes and regards, Tim B, Senior Partner, WPR ...

“The team at wpr were very helpful when our property ......”

Share on :
Jun 19,2013
Minithumbup
Staff profile picture
Polly
By: 'petapan'
Jun 19,2013
17 people found
this helpful
The team at wpr were very helpful when our property purchase with a different agent collapsed on exchange of contracts. The team went out of their way to get us into a vacant property for 2 viewings on 2 consecutive dates at very short notice. Polly handled ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jun 20, 2013
View all comments (1)
Thank you for writing such a positive review of WPR and especial Polly on Allagents. I am very pleased that after your first abortive purchase we managed to get you settled in a timely way. We really appreciate both your recommendation and also your custom and wish you well in Alton and your super new home. Best wishes and regards, Tim B, Senior Partner, WPR. Polly was delighted to see your kind words. ...

“We were very pleased with the service we received from ......”

Share on :
Jun 16,2013
Minithumbup
By: 'Paul'
Jun 16,2013
15 people found
this helpful
We were very pleased with the service we received from Warren Powell-Richards, in particular facilitating a quick sale for us and at the right price. They were also very good at keeping us informed of the status of the chain (often doing what we felt ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jun 18, 2013
View all comments (1)
Thank you very much for reviewing our company on Allagents and also for your recommendation. As a privately run local business it makes all the difference to us and we really appreciate it. I am delighted that we found you a buyer so quickly and that you were pleased with the communication. You mentioned that a leaflet explaining the conveyancing process would have been useful and I think that this is an excellent idea and will look into producing something. In the meantime thank you again f ...

“So helpful from start to finish. They did everything for ......”

Share on :
Jun 06,2013
Minithumbup
By: 'Steve'
Jun 06,2013
16 people found
this helpful
So helpful from start to finish. They did everything for me as I'd not sold for a long time. They did all the viewings, recommended a solicitor, dealt with all the legal bits and even helped with a removal firm. Nothing was too much trouble. ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jun 07, 2013
View all comments (1)
Hi Steve – Just note to thank you for your positive review about WPR. Very much appreciated. I know the chaps at Farnham are delighted. Thank you also for your business, we really appreciate it. Good luck and best wishes, Tim B, Senior Partner WPR ...

“We placed our property on the market with Warren Powell-Richards ......”

Share on :
Jun 06,2013
Minithumbup
Staff profile picture
Polly
By: 'Dave'
Jun 06,2013
18 people found
this helpful
We placed our property on the market with Warren Powell-Richards in August of 2012, everyone at Warren Powell-Richards have been a tremendous help and support to us, especially in the middle period when our confidence dipped and we thought we would never sell our property, Steve, ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jun 07, 2013
View all comments (1)
Hello and thank you for your review about WPR. I was really pleased that not only did we get your house sold but we got you into the development you were hoping to live in. Fantastic. We very much appreciate your business and all the team here wish you well. Enjoy life in your new home. Regards, Tim B, Senior Partner WPR ...

“Everyone in the team at Warren Powell, Alton have gone ......”

Share on :
Jun 05,2013
Minithumbup
Staff profile picture
Polly
By: 'The'
Jun 05,2013
18 people found
this helpful
Everyone in the team at Warren Powell, Alton have gone that extra mile to make a tricky situation happen. Nothing has been too much trouble for any of them at any time of the day or evening. They not only made things happen but they ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jun 05, 2013
View all comments (1)
Steve, Angela, Polly and Ben were all delighted to read your kind review and even more delighted that everything worked out for you. Hurray, finger nail bighting time is now over Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards. ...

“I bought and sold through WPR and I'm pleased to ......”

Share on :
Jun 04,2013
Minithumbup
By: 'Peter'
Jun 04,2013
15 people found
this helpful
I bought and sold through WPR and I'm pleased to say they were excellent. All to often you hear bad things about estate agents but everyone at Warren Powell Richards were excellent. Highly recommended....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jun 05, 2013
View all comments (1)
Thank you for your excellent review. I am thrilled that we managed to restore your view of at least some estate agents, we do our best. Thank you also for allowing us to act as your estate agent, I know there is plenty of choice. I hope that you are truly happy in your new home and enjoy many happy years there. Regards, Tim B, Senior Partner WPR ...

“Lloyd first came out to see me and for me ......”

Share on :
Jun 03,2013
Minithumbup
By: 'Robbie'
Jun 03,2013
14 people found
this helpful
Lloyd first came out to see me and for me he was a standout winner of the 5 agents I saw. We put the house on with him and we were very pleased with the photos and brochure of our house. The house took a little ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jun 05, 2013
View all comments (1)
Thanks very much for your recommendation and review. Lloyd was thrilled to read your comments. You are absolutely right, there is no shortage of estate agents to pick from (far too many) and so we are delighted that you picked us. As a small local business it makes all the difference. Thank you also for bearing with us whilst we found you your buyer. We are all pleased it worked out and offer you our best wishes for the future. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I bought my house from Daniel and he was excellent. ......”

Share on :
Jun 03,2013
Minithumbup
Staff profile picture
Dan
By: 'Becca'
Jun 03,2013
16 people found
this helpful
I bought my house from Daniel and he was excellent. He kept me up to date all the way through and put everything in plain English (unlike my solicitor who confused the hell out of me). He couldn't have done more to help and is ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jun 05, 2013
View all comments (1)
Marvellous, another positive review about young Dan. It is much appreciated I have spoken to Dan and I know he was chuffed that everything worked out well. Good luck and best wishes, we all hope you enjoy Farnham and your fab new home. Tim B, Senior Partner, Warren Powell-Richards ...

“Superb. Thank you guys. Everything I expected from a good ......”

Share on :
Jun 02,2013
Minithumbup
By: 'Andrew'
Jun 02,2013
15 people found
this helpful
Superb. Thank you guys. Everything I expected from a good estate agent. Would not hesitate recommending you to anyone. Thank you again...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jun 05, 2013
View all comments (1)
Thank you for your excellent review. Short, succinct and very much appreciated. Good luck in the future and best wishes from me and all the team at Farnham, Regards, Tim B, Senior Partner WPR ...

“Daniel, Clive and Lloyd were all excellent. Had a bad ......”

Share on :
Jun 01,2013
Minithumbup
Staff profile picture
Dan
Staff profile picture
Clive
By: 'Simon'
Jun 01,2013
15 people found
this helpful
Daniel, Clive and Lloyd were all excellent. Had a bad experience the last time I sold my house so was very weary this time around. WPR didn't disappoint. Lovely guys and excellent communication which what was lacking last time around a few years ago. Thank ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jun 05, 2013
View all comments (1)
Thank you for your excellent review about Dan, Lloyd and Clive, it’s very much appreciated. Thanks also for the opportunity of acting as your estate agent. We know there are lots of agents to choose from so as a small private business we are delighted that you picked us. Good luck in the future and best wishes from me and all the team at Farnham, Regards, Tim B, Senior Partner WPR ...

“Polly was always professional and responded promptly with a very ......”

Share on :
May 31,2013
Minithumbup
Staff profile picture
Polly
By: 'CJ'
May 31,2013
18 people found
this helpful
Polly was always professional and responded promptly with a very pleasant manner. It was a difficult purchase and Polly worked hard to try and bring it all together and keep everyone informed we got there in the end....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jun 05, 2013
View all comments (1)
Gosh, another positive review about Polly. Next think I know she will be asking for a pay rise. On a serious note thanks very much, it is much appreciated I have spoken to Polly and I know she was delighted that everything worked out well. Good luck and best wishes. Tim B, Senior Partner, Warren Powell-Richards ...

“Clive was fantastic, I have told all my friends to ......”

Share on :
May 31,2013
Minithumbup
Staff profile picture
Clive
By: 'Radha'
May 31,2013
14 people found
this helpful
Clive was fantastic, I have told all my friends to use him for buying and selling, professional, insightful, witty and friendly. It felt more like dealing with a friend rather than the usual hard selling aggressive estate agents I had dealt with in the past. ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jun 05, 2013
View all comments (1)
Thanks very much for your recommendation and review. Telling Clive he is witty will regrettably increase his all ready large head by a further few inches but you are absolutely right, he does keep us all amused. We also appreciate your comments about us not being nasty hard sales people. We do try to avoid that stereotype and like to think that we are enthusiastic not pushy. Good luck in the future. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“Just a fantastic service from start to finish. Nothing seemed ......”

Share on :
May 29,2013
Minithumbup
By: 'C'
May 29,2013
14 people found
this helpful
Just a fantastic service from start to finish. Nothing seemed to be to much trouble for these chaps ,we were always kept informed of what was happening during the marketing and once they found a buyer I always knew where we were and what to ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jun 05, 2013
View all comments (1)
Thank you for you kind words regarding our Farnham team. Thanks also for the opportunity of acting as your estate agent. We know there are lots of agents to choose from so as a small private business we are delighted that you picked us. Good luck in the future and best wishes from me and all the team at Farnham, Regards, Tim B, Senior Partner WPR ...

“WPR are a fantastic agent and really accomodated our every ......”

Share on :
May 24,2013
Minithumbup
Staff profile picture
Polly
By: 'Ross'
May 24,2013
19 people found
this helpful
WPR are a fantastic agent and really accomodated our every need for searching a house. They really helped manage the purchase and Polly Gillert especially understood us. She was available to talk to throughout the process and even answered calls on her day off. I ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jun 05, 2013
View all comments (1)
Thanks very much for your review. I have spoken to Polly and I know she was delighted that everything worked out well. Good luck in your new home, we all hope you are very happy in Alton. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“From start to finish I was hugely impressed with everyone ......”

Share on :
May 24,2013
Minithumbup
By: 'Tom'
May 24,2013
15 people found
this helpful
From start to finish I was hugely impressed with everyone at Warren Powell Richards. Communication was excellent and they kept me up to date very step of the way. I'd have no hesitation in recommending them to anyone. Thanks again guys....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
Jun 05, 2013
View all comments (1)
Thanks very much for your review and your recommendation. It’s very much appreciated. I know the team at Farnham were chuffed to bits and all wish you well for the future. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“I cannot fault the service of Warren Powell Richards Estate ......”

Share on :
May 22,2013
Minithumbup
Staff profile picture
Polly
By: 'Jane'
May 22,2013
20 people found
this helpful
I cannot fault the service of Warren Powell Richards Estate Agents in Alton. From the valuation to offer (less than two weeks) And then on to completion (two and a half months) they were consistently professional, helpful and cheerful. Even when I was stressed! They ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
May 22, 2013
View all comments (1)
Thank you very much for your kind comments about Warren Powell-Richards and particularly Steve and Polly. They are indeed fine members of our small team and I will be sure to mention your review to them. As a local business we really appreciate your custom and all wish you well for the future. Regards Tim B, Senior Partner, WPR ...

“From the very start I found Warren Powell Richards to ......”

Share on :
May 17,2013
Minithumbup
Staff profile picture
Polly
By: 'Rosemary'
May 17,2013
19 people found
this helpful
From the very start I found Warren Powell Richards to be professional, thorough and approachable. Communication within the company was good; I felt that regardless of who I contacted, the person at the other end of the telephone would know my situation and be able ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
May 18, 2013
View all comments (1)
Thank you very much for writing such a positive and kind review of our humble company. I am delighted that your sale reached a satisfactory conclusion. We all wish you well in the new exciting stage in your life. If you find yourself in Alton and at a lose end you must call in and see us for tea and cakes. Thank you also for your words about Polly who is indeed a fine member of our team. Regards and best wishes Tim B, Senior Partner Warren Powell-Richards ...

“Very professional service, great communication, very smooth experience and no ......”

Share on :
May 14,2013
Minithumbup
Staff profile picture
Richard
By: 'jules'
May 14,2013
15 people found
this helpful
Very professional service, great communication, very smooth experience and no hard sell. Honest, approachable Richard and the team are really friendly and helpful. We would use them again and highly recommend them....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
May 17, 2013
View all comments (1)
Thank you for your kind words regarding Warren Powell-Richards and particularly Richard Santos. As a private owned and run local business these thoughts are priceless. I will share your thoughts with Richard and wish you well for the future. Regards & best wishes, Tim B, Senior Partner WPR ...

“From our first meeting to our 'thank you' visit we ......”

Share on :
May 12,2013
Minithumbup
By: 'Mr'
May 12,2013
15 people found
this helpful
From our first meeting to our 'thank you' visit we were extremely impressed with the service we received from Warren Powell-Richards. Throughout our relationship nothing was too much trouble and they went above and beyond what we expected from them. We found every member of ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
May 13, 2013
View all comments (1)
What a kind and generous review of Warren Powell-Richards, many thanks. As a small independent company we really care about the impression we create and so we are all delighted that you were pleased with the service which you received. We all wish you well for the future and thank you for intrusting us with your business. Regards and best wishes, Tim B, Senior Partner WPR ...

“Very pleased with WPR and Polly in particular: helpful, friendly ......”

Share on :
May 10,2013
Minithumbup
Staff profile picture
Polly
By: 'ES'
May 10,2013
18 people found
this helpful
Very pleased with WPR and Polly in particular: helpful, friendly and committed. Our purchase had various complications, like they all do, and Polly kept on top of the situation. She made sure the sellers had the latest information and were happy, and saw the transaction ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
May 14, 2013
View all comments (1)
Thank you very much for your kind words regarding our company. I will be sure to share you comments with Polly who is indeed fantastic members of our small team. I hope you have many happy years in your new home. Regards and best wishes Tim Buxton, Senior Partner, WPR ...

“Dealing with Warren-Powell Richards changed my opinion of estate agents, ......”

Share on :
May 07,2013
Minithumbup
By: 'Clive'
May 07,2013
16 people found
this helpful
Dealing with Warren-Powell Richards changed my opinion of estate agents, Steve was exceptional and acting both as a friendly ear and someone who can help to push things along when not necessarily part of their role but still more than happy to help. In my ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tim B
May 08, 2013
View all comments (1)
It was very kind of you to write such a positive review of our company, thank you. I am delighted that we have improved your opinion of estate agents. We do suffer from a bad press at times but hopefully at WPR we do our best to improve that image. It is also kind of you to mention Steve and Ben and I will mention your sentiments to them. Thanks again for the opportunity as acting as your Agent. Good luck in the future and best wishes, Tim B, Senior Partner WPR ...

“As first time sellers, we found WPR to be excellent ......”

Share on :
May 05,2013
Minithumbup
Staff profile picture
Polly
By: 'Mrs.'
May 05,2013
17 people found
this helpful
As first time sellers, we found WPR to be excellent - especially Steve and Polly. The brochure they produced made our house look so good that we were tempted to buy it ourselves! There is great communication between all office staff and any queries were ...
read full review
Comments (2) Report abuse Print review
Was this helpful? Yes
By: Tim B
May 07, 2013
View all comments (2)
Thank you very much for sharing your positive thoughts regarding Warren Powell-Richards and in particular Polly & Steve. I am delighted that you were well looked after – as a small local company we try very hard to take good care of our clients. Thank you also for trusting us to market you home. Best wishes for the future Regards Tim Buxton, Senior Partner WPR ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


Get in touch with

Warren Powell Richards

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn