Warren Powell Richards
5/5, 2311 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

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Latest Reviews

 View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
“Highly professional and a pleasure to deal with from initial viewing to completion.I purchased my house through Matthew Taylor ......”
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 30 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
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Images & Videos
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Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“We recently purchased a house through Warren Powell Richards. Their ......”

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Oct 23,2013
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Dan
By: 'Gemma'
Oct 23,2013
14 people found
this helpful
We recently purchased a house through Warren Powell Richards. Their staff were down to earth, friendly and more attentive than others estate agents in the chain. They proactively chased all parties on our behalf and helped us work out a couple of issues with the ...
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By: Tim B
Oct 27, 2013
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Thank you very much for your kind review. I am glad that you found the team a Farnham a good bunch. They are a super team and work very hard so it is much appreciated that you have taken the time to comment Regards, Tim B, Senior Partner, WPR ...

“I dealt with WPR on the recommendation of friends and ......”

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Oct 22,2013
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Polly
By: 'Ben'
Oct 22,2013
13 people found
this helpful
I dealt with WPR on the recommendation of friends and am glad we did. They managed the viewing appointments brilliantly, thinking of us and our young family throughout in terms of timings of viewings. Polly and Steve kept us up to date throughout, and in ...
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By: Tim B
Oct 22, 2013
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What a great review – thank you very much – I know Steve and Polly will be very pleased to see you kind comments. I hope that your move goes well and that you enjoy your new home. Best wishes and regards Tim B, Senior Partner, WPR ...

“I have used WPR to manage my property now for ......”

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Oct 18,2013
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Richard
By: 'Jim'
Oct 18,2013
11 people found
this helpful
I have used WPR to manage my property now for over a year, they have always been easy to deal with and managed the property effectively. I have and will be recommending them to other people....
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By: Tim B
Oct 22, 2013
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Thank you for your kind words, your business and also your recommendation, it is good of you to have found the time. We are a local privately run business so this sort of feedback is really appreciated. Best wishes and regards Tim B, Senior Partner, WPR ...

“We have been using Warren Powell Richards to manage our ......”

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Oct 18,2013
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Richard
By: 'Mr'
Oct 18,2013
11 people found
this helpful
We have been using Warren Powell Richards to manage our property for the last 3 or 4 years. Throughout that time Richard Santos has been responsible for managing our property, his communication to us is excellent and he keeps us informed of any issues with our property ...
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By: Tim B
Oct 22, 2013
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Thanks you for your kind review and for your ongoing business. I am very please that we have proved efficient. Thanks you also for your recommendations, as a small local company it makes a huge difference to us Regards Tim B, Senior Partner, WPR ...

“We are very happy with the service provided by Warren ......”

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Oct 15,2013
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By: 'Thoreya'
Oct 15,2013
13 people found
this helpful
We are very happy with the service provided by Warren Powell Richards. They acted very swiftly and pro-actively when we said that we needed our property to be let as soon as possible. They kept us updated on progress and provided appropriate support and information ...
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By: Tim B
Oct 16, 2013
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Thank you very much for your review and recommendation. I am delighted to hear that we found you a tenant quickly and that you found our service efficient and friendly. We do our best so it is lovely to receive this recognition Regards Tim B, Senior Partner, Warren Powell-Richards ...

“After numerous encounters with extremely unhelpful and frustrating lettings agents ......”

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Oct 15,2013
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By: 'KB'
Oct 15,2013
14 people found
this helpful
After numerous encounters with extremely unhelpful and frustrating lettings agents within the area, it was wonderful to finally find a property through Warren Powell-Richards. Simon Greenwood has been exceptional from the first phone call when I initially booked the viewing. He listened, took on board ...
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By: Tim B
Oct 16, 2013
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What a lovely review about Simon Greenwood, thank you very much. He will be delighted to read your comments. We hope you are very happy in your new home and wish you well Regards Tim B, Senior Partner, Warren Powell-Richards ...

“From the moment you walk through the door of WPR,......”

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Oct 14,2013
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By: 'Alf66'
Oct 14,2013
13 people found
this helpful
From the moment you walk through the door of WPR,the welcoming smiles from all the staff reassure you that youre in the right place.Although my lettings journey started with Richard Santos,he went on annual leave and I was placed in the very ...
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By: Tim B
Oct 16, 2013
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Very kind of you to mention both Richard Santos and the fantastic Matt Rabbitts in you review. Matt is a real star and goes out of his way to keep everyone informed so it is great that you recognised all his hard work. It is fair to say that Richard does make some of the worst coffee you will ever be faced with but it’s always delivered with a smile and he is excellent at letting property which I guess is the most important thing. Thanks again for finding the time to write your review ...

“WPR was recommended spontaneously by several fellow residents in the ......”

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Oct 03,2013
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Richard
By: 'RHME'
Oct 03,2013
13 people found
this helpful
WPR was recommended spontaneously by several fellow residents in the development at the farewell party held to mark my mother's move to live with a family member. First impressions gave confidence in comparison with 2 other nationwide agencies, one of which offered a slick presentation and ...
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By: Tim B
Oct 04, 2013
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Thank you very much for you lovely review. We always value feedback so I have arranged for the team to go on a three day residential coffee making training programme. In all seriousness, I am pleased that your letting was such a simple process and that you found the advice we proffered was up to scratch. It was very kind of you to find the time to write a review and much appreciated. Regards and best wished Tim B, Senior Partner, Warren Powell-Richards ...

“We both bought and then subsequently rented out our new ......”

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Oct 02,2013
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Richard
By: 'Mr'
Oct 02,2013
13 people found
this helpful
We both bought and then subsequently rented out our new buy-to-let property from WPR. Nick Warren was as professional and helpful as ever during the purchase and we couldn't have asked for a faster let upon completion. Richard Santos and his team were efficient and ...
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By: Tim B
Oct 02, 2013
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Thank you both for your mention of Nick Warren and also Richard Santos, it is kind of you to find the time to mention them and very much appreciated – I am delighted that the transaction all proceeded in a straightforward manner. Thank you also of course for buying and letting through us Regards Tim B, Senior Partner WPR ...

“Toni Russ at Warren Powell Richards was excellent in selling ......”

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Oct 02,2013
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By: 'Roger'
Oct 02,2013
21 people found
this helpful
Toni Russ at Warren Powell Richards was excellent in selling my house. Toni talked me through the selling/buying process which was very helpful. She marketed my property well and even recommended a fantastic removals company who undertook my move www.smove.co.uk. The ...
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By: Tim B
Oct 02, 2013
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Thank you for your review and specifically for your mention of Toni Russ who I know was very pleased to hear your comments. Thank you also for intrusting us to market your home, best wishes and regards Tim B, Senior Partner WPR ...

“We have been very impressed with the services provided by ......”

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Sep 25,2013
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By: 'Jim'
Sep 25,2013
19 people found
this helpful
We have been very impressed with the services provided by warren Powell-Richards in regard to our property. In particular we would like to thank Ms Toni Russ, the agent who dealt with the transaction in a most professional manner whilst maintaining a warm and friendly ...
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By: Tim B
Sep 26, 2013
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Thank you for your review of Warren Powell-Richards and in particular Toni Russ. I am delighted that you were please with the service which you received from Toni. I know that she will be thrilled to see that you have taken the time to mention her. We all wish you well with your future plans Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“We are delighted with the helpful and friendly service we ......”

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Sep 18,2013
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By: 'Mr'
Sep 18,2013
17 people found
this helpful
We are delighted with the helpful and friendly service we received from Matt Rabbitts at WPR. He and the rest of the team were always quick to respond to the (many!) queries we had about the property we purchased and we can confidently say were ...
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By: Tim B
Sep 18, 2013
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Thank you for writing a review of WPR and specifically for mentioning Matt Rabbitts who is a charming young man and great member of our team. We all wish you well in your new home. Regards Tim B, Senior Partner, WPR ...

“We had some specific requirement for a house to rent ......”

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Sep 18,2013
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Richard
By: 'Rajiv'
Sep 18,2013
16 people found
this helpful
We had some specific requirement for a house to rent in Alton and WPR had the highest number of properties and fast moving. Once we dealt with them we were able to find out why they were so busy in the market. All the houses ...
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By: Tim B
Sep 18, 2013
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What a brilliant and comprehensive review, thank you. When you are moving time is always short so we really appreciate you finding the time to put your thoughts on this website. Matt and Richard were thrilled to be mentioned. As a local company theses comments make all the difference for us. Regards and best wishes Tim B, Senior Partner, WPR ...

“WPR really gave a first class service from the get ......”

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Sep 17,2013
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Richard
By: 'SatsifiedCustomer'
Sep 17,2013
13 people found
this helpful
WPR really gave a first class service from the get go. From showing great flexibility in setting up viewings, all the way through the paperwork process, and throughout the lease period, Richard and his colleagues have done an excellent job. WPR not only have a ...
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By: Tim B
Sep 18, 2013
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A super review, thank you. I know Richard works very hard to provide a good service so it is great when all his work is appreciated. As a local privately owned business we thrive on these reviews so thanks again and best wishes. Regards Tim B, Senior Partner WPR ...

“My husband and I just moved from Kingston upon Thames, ......”

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Sep 14,2013
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Polly
By: 'Mr'
Sep 14,2013
15 people found
this helpful
My husband and I just moved from Kingston upon Thames, we have been searching for a number of months, wanted to move out of the rat race and a bit more rural. We spoke to a number of agents, Polly at Warren Powell, was extremely ...
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By: Tim B
Sep 13, 2013
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Very nice of you find the time to write us a review. Time is always precious when you are moving so it is much appreciated. Thanks also for mentioning Polly who is great, works really hard and I know will be delighted when she sees your thoughts. I hope you are very happy with your new home and enjoy life in sunny Alton Regards, Tim B, Senior Partner WPR ...

“They kept me very well informed throughtout the process. It ......”

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Sep 13,2013
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By: 'Charles'
Sep 13,2013
12 people found
this helpful
They kept me very well informed throughtout the process. It was the most stress free experience I have had when buying a property. I would certainly recommend them....
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By: Tim B
Sep 13, 2013
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Thanks very much for your great review. I am very pleased that we managed to make it stress free for you. It’s what we always aim for but moving home can be a bit of a nail chewing experience. Anyway, thanks again, I hope you are very happy with your new home. Regards, Tim B, Senior Partner WPR ...

“Simon provided a first class service all throughout our property ......”

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Sep 13,2013
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By: 'Mr'
Sep 13,2013
12 people found
this helpful
Simon provided a first class service all throughout our property purchase, all the staff in the office are helpful and know all about each property. I would recommend them to anyone, they are always quick to respond to any questions, and helpful through the entire ...
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By: Tim B
Sep 13, 2013
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Thank you for your review and specifically for mentioning young Simon who is indeed a fine fellow. It is great when our team who work so hard get recognition. We all hope you are happy with your new home. Thanks again and regards, Tim B, Senior Partner WPR ...

“Michaela made our transaction very simple and easy. In comparison ......”

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Sep 13,2013
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By: 'B'
Sep 13,2013
17 people found
this helpful
Michaela made our transaction very simple and easy. In comparison to other agents we had dealt with in the past, Michaela was leaps and bounds above them. We were provided details on the progress of the sale and purchase of both our own and the ...
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By: Tim B
Sep 13, 2013
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Thanks for you great review about Michaela. I am always really pleased when someone takes the time to mention a specific member of our team as they work really hard and sometimes it is nice to know that all their effort is appreciated. Best wishes and kind regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Michaela was exceptionally helpful ensuring I was kept informed of ......”

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Sep 13,2013
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By: 'Darren'
Sep 13,2013
15 people found
this helpful
Michaela was exceptionally helpful ensuring I was kept informed of any changes and reasons for delays from the buyers solicitor. Her determination & positive attitude was greatly appreciated and would whole heatedly recommend her....
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By: Tim B
Sep 14, 2013
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Thank you for writing such a kind and positive review of Michaela, she is an absolute star and so it is great when people take the time to comment and appreciate all her good nature hard work and effort. Than you also for picking our team to market you home. I am delighted it all went through with a satisfactory outcome and wish you well for the future Regards Tim B, Senior Partner, Warren Powell-Richards ...

“Richard Santos at Warren Powell Richards was very helpful from ......”

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Sep 12,2013
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Richard
By: 'Ian'
Sep 12,2013
13 people found
this helpful
Richard Santos at Warren Powell Richards was very helpful from start to finish, it made the whole process very easy, i would recommend Warren Powell Richards to anyone. Thanks for all your hard work Richard....
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By: Tim B
Sep 13, 2013
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It’s very kind of you to write such a positive at review of Richard Santos. I know he really appreciates it. Thank you also for your recommendation of our company. As a privately owned local company it makes all the difference to us. Best wishes and kind regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We were provided with an excellent service all round - ......”

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Sep 11,2013
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By: 'Daniel'
Sep 11,2013
18 people found
this helpful
We were provided with an excellent service all round - the depth of advice provide by our agent Toni was exceptionally impressive. The entire team were extremely pleasant and helpful and I would not hesitate to use their services again....
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By: Tim B
Sep 12, 2013
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Thanks for writing such a positive review about Warren Powell-Richards and in particular Toni, it is kind of you to find the time and very much appreciated. Toni works incredibly hard and so it is lovely when someone notices how much effort she puts in. I hope your move goes according to plan. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“The first time I spoke with Toni, I knew that ......”

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Sep 11,2013
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By: 'Ali'
Sep 11,2013
17 people found
this helpful
The first time I spoke with Toni, I knew that she was on the same wavelength and fully understood the type of property I was looking for - she kep me updated at all times and went over and above my expectiations and would definitely ...
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By: Tim B
Sep 12, 2013
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Thank you very much for posting your review on AllAgents. I am delighted that Toni lived up to your expectations and I know she will be thrilled to have been acknowledged. Good luck with your move. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“A very friendly, knowledgable, helpful and professional company, all throughout ......”

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Sep 02,2013
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By: 'Dave'
Sep 02,2013
12 people found
this helpful
A very friendly, knowledgable, helpful and professional company, all throughout a very difficult and demanding sale. I would highly recommend this estate agent....
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By: Tim B
Sep 02, 2013
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Mr Goddard, thanks for your review. Very kind of you and much appreciated. Short succinct and sums up a lot of what we try to achieve. We wish you well for the future. Thank you also for selecting us from the melee to act as your estate agent. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“I was very impressed from start to finish, from Nick ......”

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Aug 30,2013
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Polly
By: 'Sharon'
Aug 30,2013
13 people found
this helpful
I was very impressed from start to finish, from Nick Warren directing me to the correct properties, Polly showing them in a very professional and knowledgeable way and all the follow up support we have received from the whole team Ben was fabulous too. Somehow ...
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By: Tim B
Sep 02, 2013
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Thanks for writing us such a lovely review on this AllAgents website. Nick, Polly and Ben were all delighted to see there names mentioned. They all work incredibly hard so it is great that they were mentioned. We all hope you are happy with your new home and we wish you well for the future. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“The service was excellent from Ben Moore, he was incredibly ......”

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Aug 21,2013
Minithumbup
By: 'Mr'
Aug 21,2013
12 people found
this helpful
The service was excellent from Ben Moore, he was incredibly friendly, knowledgable, helpful and professional. It was also refreshing to find an estate agent not selling us mortgage packages and house insurance like some estate agents we have encountered. We would highly recommend this estate ...
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By: Tim B
Aug 22, 2013
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Thank you for writing such a glowing review of Ben. He is a great asset to our company and so it is great when he receives recognition. As a local independent estate agent it is great to get good reviews and we really appreciate it. Also you are absolutely correct in spotting that as an independent estate agent (not owned by banks, building societies, or big American private equity companies) we are interested in marketing our client’s properties as effectively as possible rather then ...

“Polly worked very hard on liaison between all the different ......”

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Aug 19,2013
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Polly
By: 'S.'
Aug 19,2013
13 people found
this helpful
Polly worked very hard on liaison between all the different parties from initial offer, to acceptance and finally to exchange - maintaining an excellent communication flow at this crucial stage of the process. It was always reassuring to know that we would get a reply ...
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By: Tim B
Sep 14, 2013
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Thanks for your kind comments about the wonderful Polly, it is great when members of our team get recognition as they really do work very hard and are very diligent. I hope you are very happy with your new home and wish you well Regards Tim B, Senior Partner, Warren Powell-Richards ...

“Polly helped me buy and then later sell this 500 yr ......”

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Aug 16,2013
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Polly
By: 'holtcottage'
Aug 16,2013
18 people found
this helpful
Polly helped me buy and then later sell this 500 yr old cottage The sales procedure was very difficult due to money lenders delays however the whole chain was kept informed and intact despite seemingly endless delays ,long after everything seemed to be failing it was ...
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By: Tim B
Aug 19, 2013
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We are delighted that we got there in the end. I know Polly was pulling her hair our working towards getting your sale exchanged even on her day off so, thank you very much for you kind words and recognition of her. I know she appreciates it. In the mean time thanks very much for using us as your agent and for finding the time to write a review on this site. All the best in the future Regards, Tim B, Senior Partner WPR ...

“I received a fantastic service from Warren Powell Richards, namely ......”

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Aug 16,2013
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Polly
By: 'Happy'
Aug 16,2013
19 people found
this helpful
I received a fantastic service from Warren Powell Richards, namely Matt Rabbits, who during many months kept me updated with progress on the property I was purchasing. Matt certainly went the extra mile contacting me after office hours with updates. Had it not have been ...
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By: Tim B
Aug 19, 2013
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Thanks for posting this review of our company on this AllAgents website, thank you also for your comments about young Matt Rabbitts, he is a great member of our team and so it’s great when people notice how much hard work he does. The same of course is true of Ben and Polly. In the mean time we hope you are very happy in your new home and wish you well. Best wished from all our team. Regards, Tim B, Senior Partner WPR ...

“We sold our 1 bedroom flat through this agent and found ......”

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Aug 15,2013
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By: 'Stephanie'
Aug 15,2013
15 people found
this helpful
We sold our 1 bedroom flat through this agent and found them extremely helpful, there were a few issues regarding our solicitor and the housing association involed with the sale but Steve and Ben were very undersanding and helpful with advise on how we could deal ...
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By: Tim B
Aug 16, 2013
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Thank you for you kind words especially about Steve and Ben. I know that they were really please that everything worked out for you. We now have to see if we can find you a new home and I know that the team will work hard with that in mind. It is very important to us as a privately run local company to receive local recommendations. We all wish you well. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I decided to sell my house with Warren Powell Richards ......”

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Aug 15,2013
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By: 'Rachel'
Aug 15,2013
12 people found
this helpful
I decided to sell my house with Warren Powell Richards as I had been impressed with the professional service they had offered when I bought the house through them. My experience this time was just as impressive. The support and tenacity of the staff made ...
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By: Tim B
Aug 16, 2013
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Thank you for you flattering review of our company on this AllAgents website. It means the world to us to have positive feedback and so it was very kind of you to find the time. Thank you also, of course, for picking us to act as you estate agent. We all wish you well in the future. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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