Warren Powell Richards
5/5, 2311 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

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Latest Reviews

 View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
“Highly professional and a pleasure to deal with from initial viewing to completion.I purchased my house through Matthew Taylor ......”
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 30 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
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Images & Videos
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Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“The entire staff at Warren Powell-Richards were friendly and approachable ......”

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Jul 25,2014
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By: 'Jackie'
Jul 25,2014
7 people found
this helpful
The entire staff at Warren Powell-Richards were friendly and approachable yet worked with me in a professional and supportive manner. More importantly they achieved the result we wanted. We have moved a large number of times with many agents and would definitely rate Warren-Powell Richards ...
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By: Tim B
Jul 28, 2014
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Dear Jackie, thanks very much for sharing your experience of using the team at Grayshott and WPR it’s very much appreciated. I am please that everything went according to plan and wish you well for the future. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“How refreshing to find an estate agent who is passionate ......”

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Jul 24,2014
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Dan
By: 'Pete'
Jul 24,2014
11 people found
this helpful
How refreshing to find an estate agent who is passionate about their job and talk to me like a human being. I moved my sale from another agent in the town after 3 months of little contact, few viewings and never feeling appreciated. Being new to ...
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By: Tim B
Jul 28, 2014
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Dear Pete and Gill, what a super review of the team at Haslemere. Thank you very much indeed, they are really working hard so it great when someone takes the time to show their appreciation. Best wishes for the future. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“One word... Superb. The level of service I have received ......”

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Jul 24,2014
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Dan
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Desmond
By: 'Steven'
Jul 24,2014
8 people found
this helpful
One word... Superb. The level of service I have received from WP-R has been nothing short of superb. Daniel, Des, Clive and Marina have been excellent from the start. Daniels enthusiasm on the initial appraisal of my house was second to none, everyone else I ...
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By: Tim B
Jul 28, 2014
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Dear Mr Kingham, thank you very much for your kind words about the team at WPR Haslemere. I am delighted that they lived up to your expectations. As a new office it is lovely to get some positive feedback. It’s always a nervous time. I must, of course, thank you also for trusting us to market your property. Best wishes for the future. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I have been renting my house out in Haslemere for ......”

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Jul 24,2014
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By: 'Helen'
Jul 24,2014
8 people found
this helpful
I have been renting my house out in Haslemere for some years now but recently changed the managing agent to Marina at Warren Powell-Richards following a letter I received from her introducing the company. For years I've always felt my current agent were ok but ...
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By: Tim B
Jul 28, 2014
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Dear Helen, thanks so much for your positive review of WPR lettings and in particular the fantastic Marina. I know she was very pleased to see your comments. Thanks also for giving us, “the new boys in town” this opportunity. We promise to take good care of you. Best wishes for the future. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has handled our letting, on a fully-managed basis, for ......”

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Jul 22,2014
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Richard
By: 'Mark'
Jul 22,2014
8 people found
this helpful
Richard has handled our letting, on a fully-managed basis, for the last two years and we have no complaints. Any work required on the property was reported and dealt with promptly. There were no problems getting hold of him when required, and all our dealings ...
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By: Tim B
Jul 23, 2014
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Thanks very much for your review of Richard Santos and WPR Lettings. I am pleased to hear that your let wen t well and that Richards and his team lived up to your expectations. As a local business we really value these reviews so thank you very much both for picking us to act as your agent but also for finding a few minutes to have entered your thoughts here on Allagents. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“A very hard working company and good at what they ......”

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Jul 10,2014
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By: 'Local'
Jul 10,2014
9 people found
this helpful
A very hard working company and good at what they do. Steve Flavell dealt with the sale from start to finish and he was always ready to action any problems that may arise. I whole heartedly recommend Steve and the rest of his team....
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By: Tim B
Jul 10, 2014
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Thanks very much indeed for the review and also for instructing us to market your property. It’s lovely that you have mentioned our colleague Steve who is a fantastically hard worker and so its marvellous that he is occasionally appreciated. Regards and best wishes, Tim B. Senior Partner. Warren Powell-Richards ...

“We dealt with Darren extensively throughout viewing and ultimately purchasing ......”

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Jul 10,2014
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By: 'Mrs'
Jul 10,2014
9 people found
this helpful
We dealt with Darren extensively throughout viewing and ultimately purchasing our new property. He was always extremely professional and efficient in our dealings. After our sale was agreed, he was also very helpful in providing us the opportunity to obtain extra information, measurements and additional ...
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By: Tim B
Jul 10, 2014
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Thank you so much for your fabulous review about Warren Powell-Richards and in particular our fellow partner Darren Light and his team. They are a great asset to our company. I am very pleased that your transaction went according to plan and wish you many happy years in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“This is my first dealing with used Warren Powell Richards. ......”

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Jul 10,2014
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By: 'Alan'
Jul 10,2014
9 people found
this helpful
This is my first dealing with used Warren Powell Richards. they are professional, knowledgeable and friendly in their approach. From arranging to see the property, additional veiwings and then the process of making and having the offer accepted I couldn't ask for me, their aftercare ...
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By: Tim B
Jul 10, 2014
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It's very kind of you to have found the time to write a few words about WPR and our colleague Steve. It’s much appreciated and means a great deal to a small company like ours. I hope you are very happy with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I received a great service from Simon, from initial viewing ......”

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Jul 04,2014
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By: 'Mark'
Jul 04,2014
8 people found
this helpful
I received a great service from Simon, from initial viewing through to completion. I had a number of queries regarding the purchase during the process and Simon was able to deal with these in a timely manner. I would certainly recommend him if you want ...
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By: Tim B
Jul 04, 2014
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Thank you very much indeed for your super review of WPR and in particular the awesome Simon. Very much appreciated. I hope that you are very happy with your new home. Regards and best wishes Tim B, Senior Partner, WPR ...

“I have worked with Darren and Simon for a number ......”

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Jul 04,2014
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By: 'Parklands'
Jul 04,2014
8 people found
this helpful
I have worked with Darren and Simon for a number of years and have always found them to be exceptional agents. They are highly effective in helping to ensure their clients transactions proceed as smoothly as possible. If ever there is anything I need them ...
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By: Tim B
Jul 04, 2014
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It’s very kind of you to have found a few spare minutes to write such a flattering review about Simon, Darren and the team at WPR Grayshott. Thank you for sharing your thoughts. Regards and best wishes, Tim B, Senior Partner, WPR ...

“I found that Michaela Williams at Warren Powell RICHARDS did ......”

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Jun 23,2014
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By: 'Richard'
Jun 23,2014
11 people found
this helpful
I found that Michaela Williams at Warren Powell RICHARDS did a great job of getting a very good price for my home she worked very hard to find the right buyer and sell my house i couldnt have asked for more...
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By: Tim B
Jun 23, 2014
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Mr Shackleton. Very nice of you to have found the time to write such a lovely review about Michaela and WPR Grayshott. It is very much appreciated. I am also delighted that we achieved a good figure for you. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Michaela was extremely professional in all her dealings both with ......”

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Jun 19,2014
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By: 'Rachel'
Jun 19,2014
11 people found
this helpful
Michaela was extremely professional in all her dealings both with me and those she showed round our house. The support I received from Michaela throughout the time my property was on the market was invaluable....
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By: Tim B
Jun 23, 2014
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Hello Rachel. Just a note to thank you for the kindly writing a review about WPR Grayshott and in particular the fantastic Michaela. Thank you also for trusting us to market your home. Best wishes for the future Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“WPR and Polly in particular have been very helpful and ......”

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Jun 17,2014
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Polly
By: 'David'
Jun 17,2014
10 people found
this helpful
WPR and Polly in particular have been very helpful and supportive throughout the sales process. I moved abroad whilst the sale was still in progress and relied on Polly to oversee the sale and keep me informed of progress, which she did on a regular ...
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By: Tim B
Jun 17, 2014
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Thank you for your review of our colleague Polly and our company Warren Powell-Richards. I am very please that your transaction reached a good conclusion and that we kept you suitable informed when you were overseas. I hope you are enjoying live abroad and wish you well for the future. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“I was delighted with the service provided by Darren during ......”

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Jun 10,2014
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By: 'Colette'
Jun 10,2014
12 people found
this helpful
I was delighted with the service provided by Darren during the selling of 2 newly built cottages in Grayshott. Darren sold us the original plot 6 years ago and has always been very interested and supportive of our development, as such he was out first choice to ...
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By: Tim B
Jun 10, 2014
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Thank you very much for writing your review of Warren Powell-Richards and also for your flattering words about our colleague Darren Light. He is indeed both a fine fellow and a great asset to our company. I am very pleased that your development worked out to be a great success and must also thank you for trusting us to act as your selling agent. Best wishes for the future Regards, Tim B, Senior Partner, Warren Powell-Richards . ...

“My husband and I bought a property and Toni handled ......”

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Jun 03,2014
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By: 'Hancox'
Jun 03,2014
20 people found
this helpful
My husband and I bought a property and Toni handled our purchase. We can't speak highly enough about her positive, friendly and effective way of working with us. Communication and service were both excellent, and she went over and above to bring things to the ...
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By: Tim B
Jun 04, 2014
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Thank you very much for your review which speaks so highly of the marvellous Toni Russ. She is indeed a great asset to our company and it is much appreciated that you have found the time to share your positive thoughts of her. I hope you are very happy with your new home. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Communications through Michaela were good and matters / queries between the ......”

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Jun 02,2014
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By: 'Nick'
Jun 02,2014
14 people found
this helpful
Communications through Michaela were good and matters / queries between the parties were dealt with in a timely and informative manner. The transaction proceeded very smoothly which is indicative of good preparation and knowledge of what needs to happen in drawing matters to a good conclusion. ...
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By: Tim B
Jun 04, 2014
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It’s very good of you to have found time to write a few kind words about the fabulous Michaela. She is a great member of our team and I am pleased she lived up to your expectation. I hope you will be very happy with your new home and enjoy many happy years with us in Grayshott. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Darren was extremely helpful with the sale of my property.......”

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Jun 02,2014
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By: 'JOHN'
Jun 02,2014
12 people found
this helpful
Darren was extremely helpful with the sale of my property. I have been going through a very contentious divorce and Darren had his hands full due to the sensitive nature of acting for myself and my ex wife. He was sensitive and courteous all through ...
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By: Tim B
Jun 04, 2014
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Mr Wilson, thank you for sharing your experience of working with our company partner Darren Light. I am glad that he managed to navigate the stormy seas and secure a satisfactory outcome. Best wishes for the future and kind regards, Tim B, Senior Partner, Warren Powell-Richards ...

“From viewing the property to exchanging contracts, Polly has been ......”

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May 29,2014
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Polly
By: 'Richard'
May 29,2014
12 people found
this helpful
From viewing the property to exchanging contracts, Polly has been excellent throughout. Communication and transparency were key to us and Polly delivered on both of those.....no shirking away from responsibilities or being fobbed off, we were extremely impressed with her professionalism and honesty. There ...
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By: Tim B
Jun 02, 2014
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Richard & Abbie. Thank you very much for you super review of Polly. We are indeed very lucky to have her as part of our merry team, she is a real star and it is very kind of you to have acknowledged that. We all hope you are very happy with your new home and hope you have many happy years there. Regards and best wished, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa has been extremely well organised and pleasant to deal ......”

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May 28,2014
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By: 'JohnL'
May 28,2014
14 people found
this helpful
Lisa has been extremely well organised and pleasant to deal with. Using the fully managed service by WPR, we have felt well looked after and believe our tenants to be well looked after also. All maintenance work and compliance has been channelled through WPR, they ...
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By: Tim B
May 28, 2014
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Thank you for writing your review of Warren Powell- Richards and especially Lisa. She is great so it is lovely when people acknowledge all her hard work. Thanks also for using us to act as you letting agent. I hope that everything proceeds according to plan Regards, Tim Buxton, Senior Partner, Warren Powell-Richards ...

“Darren and his team always acted on our behalf in ......”

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May 28,2014
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By: 'Brian'
May 28,2014
13 people found
this helpful
Darren and his team always acted on our behalf in a very friendly and efficient way. We would thoroughly recommend them to any of our friends who were in need of a good local Estate Agent....
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By: Tim B
May 28, 2014
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Thank you very much for you review. Short, sweet, to the point and very much appreciated. I know the team at Grayshott were chuffed to see your kind words. Regards and best wishes, Tim Buxton, Senior Partner, Warren Powell-Richards ...

“The team at WPR especially Michaela were great even after ......”

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May 26,2014
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By: 'Sophie'
May 26,2014
17 people found
this helpful
The team at WPR especially Michaela were great even after the first purchase falling through at the last minute, Michaela and the team were able to find us a much better property within a couple of days even with the market bring quite slow! With ...
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By: Tim B
May 27, 2014
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What a lovely review, thank you very much. We absolutely agree Michaela is fantastic. We all hope you are very happy with your new home and enjoy many happy years there Regards and best wishes, Tim B Senior Partner, Warren Powell-Richards ...

“The care and service received from Richard and Claire during ......”

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May 24,2014
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Richard
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Clare
By: 'Mark'
May 24,2014
13 people found
this helpful
The care and service received from Richard and Claire during our letting period made the whole process seamless and hassle free. We were always kept well informed with payments arriving on time and issues efficiently dealt with. I would definitely recommend them to any prospective ...
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By: Tim B
May 25, 2014
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Thank you very much for finding the time to write you kind review of Richards Santos and Clare Knight. I know they will be very pleased to see your comments. It is great that you received a level of service that you were happy with. Thank you also for instructing us to act as you agent. Regards and best wished Tim B, Senior Partner WPR ...

“Lisa is a diligent, charming, super-efficient agent. She went above ......”

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May 14,2014
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By: 'Savs'
May 14,2014
15 people found
this helpful
Lisa is a diligent, charming, super-efficient agent. She went above and beyond in finding and settling us into a fantastic home to rent....
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By: Tim B
May 15, 2014
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What a kind and lovely review of the fabulous Lisa. Thank you very much for finding the time to pass comment. We all hope you are very happy in your new home. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“I have used Warren Powell Richards previously for the purchase ......”

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Apr 29,2014
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By: 'Calvin'
Apr 29,2014
17 people found
this helpful
I have used Warren Powell Richards previously for the purchase of my property that has just been sold successfully by them. they are very professional, courteous and friendly in their approach. They also of high standards of doing business and know what is the proper ...
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By: Tim B
Apr 30, 2014
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Mr Lodge, thank you very much for your super review of our company. I am delighted that we were able to make your transaction as painless as possible. I hope you are enjoying life oversees, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“On our first visit to WPRs office we were received ......”

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Apr 28,2014
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Polly
By: 'R&J'
Apr 28,2014
16 people found
this helpful
On our first visit to WPRs office we were received in a professional and friendly manner Our first contact was Steve who arranged a valuation and brochure of our property The viewings came thick and fast and our contacts Polly and Ben conducted the viewings ...
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By: Tim B
Apr 30, 2014
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Thank you for finding the time to write a review of WPR and especially for you kind mentions of Steve, Ben and Polly. We are very proud of our team so it’s lovely when they are appreciated. I am pleased that all went well with your sale and wish you well for the future. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We have only mentioned two members of the team but ......”

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Apr 26,2014
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By: 'S'
Apr 26,2014
16 people found
this helpful
We have only mentioned two members of the team but would also highlight Matt who is a credit to the business. Our relationship with WPR began when we rented a property through them. With this in mind we decided to sell our property through them ...
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By: Tim B
Apr 30, 2014
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What a lovely review, thank you very much and special thanks for your kind mention of young Matthew who is a great and valued member of our team. It’s great when someone spots how hard he works and how conscientious he is. I must also thank you for being such a great client utilising both our sales and lettings teams. I wish you the very best for the future and hope you are very happy with our new home. Regards, Tim B, Senior Partner Warren Powell-Richards. ...

“After 10 months we finally completed - no fault of anyone! ......”

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Apr 08,2014
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By: 'Becki'
Apr 08,2014
18 people found
this helpful
After 10 months we finally completed - no fault of anyone! Ben & Matt have at all times been very patient and understanding. We know look forward to renting our 2nd property through you. We would highly recommend WPRS Alton as all the staff are friendly and ...
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By: Tim B
Apr 08, 2014
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Thanks very much indeed for your review and your mentions of Ben and Matt. Thank you also for entrusting us to act as your lettings agent, it is very much appreciated. Regards and best wishes, Tim B, Senior Partner, WPR ...

“Thank you to Polly and the Team at the Alton ......”

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Apr 08,2014
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Polly
By: 'Jacquelyne'
Apr 08,2014
20 people found
this helpful
Thank you to Polly and the Team at the Alton Branch. Polly was helpful at viewings and patient as I looked around quite a few times. She stepped in when the process dragged on a little making me feel confident that everything was still on ...
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By: Tim B
Apr 08, 2014
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What and exciting time for you, we all hope you love your new home and are truly happy there. Thanks very much for your kind words about the fantastic Polly. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Throughout my tenancy, Warren Powell Richards, and specifically Richard Santos, ......”

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Apr 07,2014
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Richard
By: 'ED'
Apr 07,2014
19 people found
this helpful
Throughout my tenancy, Warren Powell Richards, and specifically Richard Santos, were prompt, considerate and thorough with any help required; organising communications, maintenance and inspections to fit with my hectic schedule and generally making living in the cottage very easy. Financial interactions were all quick and ...
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By: Tim B
Apr 08, 2014
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What a lovely and kind review. Very thorough too. Thank you so much for finding the time. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We worked with Polly through the Alton office of Warren ......”

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Apr 04,2014
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Polly
By: 'Jamie'
Apr 04,2014
19 people found
this helpful
We worked with Polly through the Alton office of Warren Powell. All the way through the process she was professional in showing us the property and then subsequently in how she worked with ourselves and the vendor. She was conscientious and conciliatory through a complex ...
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By: Tim B
Apr 04, 2014
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Thank you very much for your review and your words about Polly. I know she will be delighted too. I hope that your new home is all you hope it to be. Regards and best wishes, Tim B, Senior Partner, WPR ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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