Warren Powell Richards
5/5, 2310 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 29 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Images & Videos

“Clare at WPR...”

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Feb 10,2023
Minithumbup
Clare
By: 'Mr B'
Feb 10,2023
6 people found
this helpful
Clare was absolutely brilliant. She represented the lady whose house we were buying and was incredibly supportive, professional and proactive throughout the whole process....
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By: Tim B
Feb 12, 2023
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Hello and many thanks for posting your 5 star review featuring the wonderful Clare at WPR Alton. It's much appreciated and very kind but most of all we hope that you are thrilled with your new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“The staff at WPR...”

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Feb 08,2023
Minithumbup
By: 'John Lidstone'
Feb 08,2023
5 people found
this helpful
From my very first meeting with Claire Seward, to the final signing of the contract, I have had the most excellent service. The very few matters that needed to be dealt with with the Landlord were executed promptly and I suspect some of them could ...
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By: Tim B
Feb 09, 2023
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It's very good of you to have posted such a super review featuring Claire and her colleagues, thank you ver much, we are very grateful to you. I hope you are enjoying life in your new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We have received excellent customer service f......”

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Feb 08,2023
Minithumbup
Simon
By: 'Karen'
Feb 08,2023
4 people found
this helpful
We have received excellent customer service from Simon. Going above and beyond! He made sure everything went as smoothly as possible for us and kept in contact with us throughout. Highly recommend this company and especially the care that Simon has given our family....
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By: Tim B
Feb 09, 2023
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It's great to hear that Simon looked after you and your family so well and I hope you are enjoying life in your new home. Thank you very much for taking the time to post your review and share your thoughts. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I have found dealing with Clare to be excelle......”

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Feb 03,2023
Minithumbup
Clare
By: 'Nick'
Feb 03,2023
5 people found
this helpful
I have found dealing with Clare to be excellent, thorough, professional and friendly. I was updated as the sales process progressed. I would highly recommend both Clare and colleague Nick who came to value the property initially....
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By: Tim B
Feb 05, 2023
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Hello and many thanks for sharing your thoughts on working with my colleagues Clare and Nick at WPR Alton, for the 5 star review, and for picking us at WPR to act as your estate agent. We are very grateful to you and wish you all the very best wit your future plans. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Stacey you were so efficient helpful always r......”

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Feb 01,2023
Minithumbup
Stacey
Matthew
By: 'Angela'
Feb 01,2023
5 people found
this helpful
Stacey you were so efficient helpful always returned calls emails and listened . Can’t thank this Company enough. Sale went through about a month!! Helpful staff at WPR Farnham THANKS for never minding and making time to show us and plumber etc around. Yes highly ...
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By: Tim B
Feb 01, 2023
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PS - I'm sorry that super cool Matt never supplied coffee, call into our office any time you fancy a cup! ...

“Thank you Stephen for helping me navigate thr......”

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Jan 31,2023
Minithumbup
Stephen
By: 'Jo H'
Jan 31,2023
2 people found
this helpful
Thank you Stephen for helping me navigate through this process during a difficult and stressful time. I appreciated your expertise and understanding with problems arose. I felt that you worked for the Vendor and the Purchaser in equal measure which was reassuring....
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By: Tim B
Feb 01, 2023
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It's very good of you to have taken the time to share your thoughts on working with Stephen at WPR Godalming to secure your new home and we appreciate you sharing your thoughts and the 5 star recommendation. I hope you will be very happy in your new home. Regards and best wishes, Tim B, Senior Partner Warren Powell-Richards ...

“Stephen was very helpful, knowledgeable and p......”

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Jan 31,2023
Minithumbup
Stephen
By: 'Anne-Sophie'
Jan 31,2023
5 people found
this helpful
Stephen was very helpful, knowledgeable and polite. He was very transparent during the process and kept me up to date during the whole buying process....
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By: Tim B
Feb 01, 2023
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Thank you for taking the time to post your kind review featuring Stephen who is based at WPR Godalming. It's very kind of you to have shared your thoughts and much appreciated. I hope you are very happy in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“hugely impressed with Richard. The whole proc......”

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Jan 29,2023
Minithumbup
Richard
By: 'Andrew'
Jan 29,2023
4 people found
this helpful
hugely impressed with Richard. The whole process was effortless and everything was beyond what I expected in terms of service and organising the tenant to move in. Highly recommended....
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By: Tim B
Jan 30, 2023
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Many thanks for your review featuring Richard Santos and also for picking WPR from the crowds to act as your letting agent. We are very grateful to you and wish you all the very best with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I knew from the start I was in safe hands wit......”

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Jan 28,2023
Minithumbup
Simon
By: 'Lisa'
Jan 28,2023
6 people found
this helpful
I knew from the start I was in safe hands with these guys: old school, professional, polite, going the extra mile with following things up etc An absolute pleasure to work with and would thoroughly recommend this company to anyone looking to buy or sell....
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By: Tim B
Jan 30, 2023
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Thank you very much indeed for taking the time to post your review featuring the two Simons and for the recommendation and the 5 stars. We are very grateful to you and wish you all the very best for the future, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Found a tenet very quickly ,very professional......”

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Jan 27,2023
Minithumbup
Richard
By: 'Sean'
Jan 27,2023
2 people found
this helpful
Found a tenet very quickly ,very professional did everything All I had to do was sign the agreement street free...
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By: Tim B
Jan 30, 2023
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Thank you for your 5 star review and for your kind words about the service your received and also for picking WPR to act as your lettings agent, we are very grateful to you. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Brilliant...”

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Jan 25,2023
Minithumbup
Stephen
Dan
By: 'J Smith'
Jan 25,2023
6 people found
this helpful
WPR were very helpful in fnding us a buyer for our home, Stephen saw the process through to the end, dispite it a few roadbumps along the way. Thank you....
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By: Tim B
Jan 25, 2023
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Thasnkyou very much for your 5 star review. It's great to hear that we managed to get your property sale through to a satisfactory conclusion despite some bumps on the way. We really appreciate your business and the opportunity of acting as your agent and wish you all the very best with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare at WPR Alton...”

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Jan 24,2023
Minithumbup
Clare
By: 'Alice'
Jan 24,2023
3 people found
this helpful
Clare, and everyone at WPR, has been brilliant. She’s kept in touch with us throughout the whole process of selling our flat and helped to push the sale through quickly and efficiently. We really appreciate all of the hard work she has put in ...
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By: Tim B
Jan 25, 2023
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Many thanks for your super 5 star review featuring Clare and her colleagues at WPR Alton and thank you too for picking us at WPR to act as your estate agent. We appreciate the opportunity of acting as your agent and wish you all the very best with your future plans. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare has been very helpful and patient in de......”

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Jan 15,2023
Minithumbup
Clare
By: 'Angela'
Jan 15,2023
6 people found
this helpful
Clare has been very helpful and patient in dealing with the purchase of the property by my elderly parents. She has been proactive in contacting other parties involved in the purchase, to achieve a satisfactory outcome....
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By: Tim B
Jan 16, 2023
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It's great to hear that Clare managed to sort things out for your parents and I hope they will be very happy in their new home. It's really good of you to have taken the time to post your kind words and we all wish you and your family the very best for the coming year, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“House Sale with Neil from WPR...”

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Jan 13,2023
Minithumbup
Neil
Stephen
By: 'James S'
Jan 13,2023
7 people found
this helpful
Neil was a real pleasure to deal with. Absolutely professional, always available and willing to help and answer our questions. Moving house is such a stressful experience, having an agent like Neil who is calm and experienced was invaluable and we would recommend him to ...
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By: Tim B
Jan 14, 2023
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What a very kind review regarding Neil and Stephen at WPR Godalming, thank you very much indeed. for sharing your thoughts We are also very appreciative of having the opportunity of acting as your estate agent and appreciate your business. I wish you all the very best with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Customer satisfaction....”

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Jan 10,2023
Minithumbup
Richard
By: 'kevin taylor'
Jan 10,2023
4 people found
this helpful
Richard Santos of WPR gave me a fantastic service, with excellent communication and being very customer focused culminating in perfect result for all parties....
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By: Tim B
Jan 11, 2023
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A perfect result is just what we hope to achieve so that's great to hear. Thank you very much for instructing Richard who head up WPR Lettings to act as your letting agent and for your 5 star review, we are very grateful to you for your business and your kind words, regards and best wishes, Tim B, Senior partner, Warren Powell-Richards ...

“If you are looking to sell a property look no further than WPR in Alton...”

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Jan 07,2023
Minithumbup
Clare
By: 'Denise'
Jan 07,2023
4 people found
this helpful
If you are looking to sell a property you won’t find a better estate agent than Clare at WPR in Alton. She is meticulous in her dealings with your buyer, their solicitor as well as your own solicitor ensuring that the sale keeps ‘on ...
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By: Tim B
Jan 07, 2023
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Many thanks for taking the time to post your 5 star review featuring Clare at WPR Alton and also for picking WPR from the masses to act as your agent. We appreciate your business and kind words and wish you all the very best with your future plans, regards Tim B, Senior Parter, Warren Powell-Richards ...

“I am so thankful to Clare for all her help an......”

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Jan 03,2023
Minithumbup
Clare
By: 'Caroline R'
Jan 03,2023
6 people found
this helpful
I am so thankful to Clare for all her help and advice throughout the process of buying a flat on behalf of my father. Clare has been very proactive in monitoring the progression of the whole chain; when I have contacted her for advice or ...
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By: Tim B
Jan 03, 2023
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What a super review of Clare at WPR Alton, thank you very much indeed for being so kind. Most of all though I wish you and your family all the very best for the New Year and 2023 and hope that your father will be very happy in his new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“If you are selling your property no need to l......”

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Jan 02,2023
Minithumbup
Clare
Polly
By: 'Amy'
Jan 02,2023
4 people found
this helpful
If you are selling your property no need to look further than WPR with CLARE as your negotiator! She is highly professional very pro active in getting the job done with a positive attitude remaining approachable at all times. She is a credit to WPR. ...
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By: Tim B
Jan 03, 2023
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Thank you very much indeed for taking the time to post your review and recommendation of Clare and her colleagues at WPR Alton and also for picking WPR from the crowds int he first place to act as your estate agents. We are very grateful to you, appreciative your business and wish you and your family all the very best for 2023. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“Would highly recommend Clare at WPR...”

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Dec 23,2022
Minithumbup
Clare
By: 'Sarah S'
Dec 23,2022
5 people found
this helpful
Would highly recommend Clare at WPR. Great communication and regular contact. Chased my buyers solicitor when required and followed everything up as promised....
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By: Tim B
Dec 26, 2022
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Many thanks for taking the time to post your 5 star review featuring the wonderful Clare at WPR Alton and for picking WPR to act as your agent. We are very grateful to you and wish you and your family a very happy Christmas and New Year. Regards and best wishes Tim B. Senior Partner, Warren Powell-Richards ...

“Warren Powell Richards...”

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Dec 20,2022
Minithumbup
Neil
Dan
By: 'Richard Akehurst'
Dec 20,2022
8 people found
this helpful
We have used Neil Pritchard of Warren Powell Richards in the past when selling my late Mother-In-law's house so we had no problem using Warren Powell Richards again to sell my late Father's house. The sale was done with complete professionalism and understanding of the ...
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By: Tim B
Dec 22, 2022
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Thank you very much indeed for being such a great supporter and client of our company. We appreciate your business and the trust that you have put in us in acting for you at this difficult family time for you. I wish you and your family all the very best this Christmas. Best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent - A truely First Class service!...”

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Dec 16,2022
Minithumbup
Richard
By: 'Rob'
Dec 16,2022
4 people found
this helpful
Excellent - A truely First Class service! Richard Santos, the Lettings Manager, has been great for us over the past 10 or so years he has let and managed our flat in Alton. He is extremely personable and helpful as well as being a good and ...
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By: Tim B
Dec 17, 2022
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Hello and many thanks for being such a great client of our company over the last decade and for now taking the time to post your kind 5 star review featuring Richard who heads up the WPR Lettings team. We are very grateful to you and wish you and your family a very happy Christmas. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“The whole team at Grayshott WPR have been so ......”

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Dec 12,2022
Minithumbup
By: 'Christine'
Dec 12,2022
6 people found
this helpful
The whole team at Grayshott WPR have been so supportive of my aim to move to the village, from my first enquiry to a successful purchase. Darren was professional throughout and communication perfect....
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By: Tim B
Dec 13, 2022
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Hello, Happy Christmas and many thanks for your 5 star review and kind words regarding Darren, Sarah and the team at WPR Grayshott. We are very appreciative and hope that you love your new home in Grayshott and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Fleet property rental...”

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Dec 08,2022
Minithumbup
Simon
By: 'Fleet apartment rental'
Dec 08,2022
5 people found
this helpful
I have recently worked with Dean from WPR Fleet who was able to give me some great guidance and support in terms of my rental property as I live overseas, which felt complicated to try to navigate until I had spoken to Dean. He gave ...
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By: Tim B
Dec 08, 2022
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It's very kind of you to have taken the time to post your 5 star review featuring Dean at WPR Fleet, we are very appreciative and also very grateful to you for picking us at WPR from the crowds to act as your letting agent. Knowing that you are based overseas we will make sure we take great care of your property in your absence. I know it's a smidge early but very Happy Christmas to you and your family. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Sarah of wpr was excellent throughout the pur......”

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Dec 07,2022
Minithumbup
By: 'philip'
Dec 07,2022
4 people found
this helpful
Sarah of wpr was excellent throughout the purchasing process. She was very responsive, helpful and friendly at all times. We couldnt have asked for a better experience....
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By: Tim B
Dec 07, 2022
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Thank you very much for taking the time to post your review regarding the wonderful Sarah at WPR Grayshott. We are very grateful to you and wish you all the very best in your new home. Early best wishes for a Happy Christmas and a happy new year, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Great Experiance...”

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Dec 06,2022
Minithumbup
Richard
By: 'Lee'
Dec 06,2022
5 people found
this helpful
Very helpful, informative, efficient and professional at all times. By far the best experience as a consumer i've had with a letting agent. Seamless from start to finish....
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By: Tim B
Dec 07, 2022
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Many thanks for posting your kind words regarding Richard who heads up WPR Lettings in Alton. It's great to hear that the process was straightforward and I hope you are enjoying life in your new home. If it's not too early then I'll take this opportunity of wishing you a very happy Christmas, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I could not have asked for a better experienc......”

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Dec 05,2022
Minithumbup
By: 'Paul'
Dec 05,2022
7 people found
this helpful
I could not have asked for a better experience with regards to the sale of my property. From beginning to end the level of professionalism was second to none. During some unnecessary delays towards the end due to legal work, the communication, support and help ...
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By: Tim B
Dec 07, 2022
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Thank you very much indeed for such a super review of Darren and Sarah at WPR Grayshott. We are very grateful to you for sharing your thoughts and also for giving us at WPR the opportunity of acting as your estate agent. I hope that all is going well and that your are enjoying life in your new area and if it's not too early wish you and your family a very happy Christmas. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great Work!...”

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Dec 02,2022
Minithumbup
Clare
By: 'Graham'
Dec 02,2022
4 people found
this helpful
Clare has worked above and beyond to secure the successful sale of my house, remaining calm and professional despite all the headwinds that have faced the housing market in the last few months. I had confidence at all times that Clare was on top of ...
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By: Tim B
Dec 05, 2022
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It's great to hear that your house sale has got across the line and very decent of you to have shared your experience of working with the wonderful Clare at WPR Alton and for giving us the opportunity of acting as your estate agent. We are very grateful to you and if it's not too early wish you and your family a very happy Christmas. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Best letting agent in Alton.I've been using ......”

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Dec 02,2022
Minithumbup
Richard
By: 'Sara FitzGerald'
Dec 02,2022
6 people found
this helpful
Best letting agent in Alton. I've been using WPR for a number of years now. Initially I tried a few different agents, but have found WPR and in particular Richard to be the most helpful. He is always pleasant to deal with, has helped with ...
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By: Tim B
Dec 05, 2022
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Many thanks for being such a great supporter of our company and for your kind words about Richard Santos who heads up the WPR Lettings team. We are grateful to you for sharing your thoughts and very much appreciate your business. Is it too early to wish you and your a family a Merry Christmas? Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Family Home Search...”

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Nov 29,2022
Minithumbup
Clare
By: 'Edward'
Nov 29,2022
2 people found
this helpful
Having looked for a suitable property for a number of months, with most ‘uninterested’ local estate agents; it was immediately clear WPR acted differently. Clare at WPR proactively identified appropriate properties and arranged viewings. Ultimately this ended in a successful house purchase, achieved with minimal ...
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By: Tim B
Nov 30, 2022
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Hello and many thanks for your kind review featuring Clare at WPR Alton, it's great to hear that she managed to find you a property to your liking and I hope you will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“House Sale....”

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Nov 24,2022
Minithumbup
Polly
By: 'Morrison'
Nov 24,2022
3 people found
this helpful
I have known WPR for a number of years. We sold a relative's house through them, and bought our own house with Nick many years ago. Our recent house sale has been a very long and painful process but through it all the team have ...
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By: Tim B
Nov 24, 2022
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I'm delighted to hear that after what sounds like a long and protracted process you achieved the result you were looking for. It's very kind of you to have shared your kind words regarding Nick and the team at WPR Alton and for sharing your thoughts, we are very appreciative as we are for the opportunity of acting as your estate agent. Very best wishes, with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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Warren Powell Richards