Warren Powell Richards
5/5, 2311 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

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Latest Reviews

 View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
“Highly professional and a pleasure to deal with from initial viewing to completion.I purchased my house through Matthew Taylor ......”
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 30 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
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Images & Videos
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Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“Harry was very helpful throughout the process of buying through ......”

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Nov 01,2014
Minithumbup
By: 'Claire'
Nov 01,2014
6 people found
this helpful
Harry was very helpful throughout the process of buying through Warren Powell Richards. He kept us informed of progress and developments efficiently and had an enthusiastic, thorough and positive approach, which we very much appreciated....
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By: Tim B
Nov 01, 2014
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Hi Claire, thanks very much for your comments on Harry and WPR. We all hope you are very happy with your new home. Very best wishes Tim B, Senior Partner WPR ...

“I have used Warren Powell Richards in Alton for 6 years ......”

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Oct 31,2014
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Richard
By: 'A'
Oct 31,2014
3 people found
this helpful
I have used Warren Powell Richards in Alton for 6 years now, dealing with Richard Santos. Good service, I can recommend!...
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By: Tim B
Nov 01, 2014
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Thanks very much for you kind review. Short, very much to the point and very much appreciated. Thanks also for you continued business Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Michaela provided an excellent service even though our purchase was ......”

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Oct 28,2014
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By: 'The'
Oct 28,2014
6 people found
this helpful
Michaela provided an excellent service even though our purchase was not straightforward & involved sealed bids, mortgage rejections, guarantors and restrictive covenants. Michaela was always professional, helpful, easy to contact and willingly chased third parties for us. We will definitely consider using Warren Powell-Richards in the ...
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By: Tim B
Oct 28, 2014
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Thank you for the review of WPR and in particular our colleague Michaela. Is very kind of you to have found a few minutes to write your review and as a small local company very much appreciated. We all wish you well for the future, regards and best wishes, Tim B, Senjior Partner WPR ...

“We could not have been more delighted with the service ......”

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Oct 26,2014
Minithumbup
By: 'Linda'
Oct 26,2014
6 people found
this helpful
We could not have been more delighted with the service we received from Michaela. From our first viewing she radiated enthusiasm and knowledge; she was amazingly calm and good humoured throughout the process - despite there being considerable stresses on her personally from a challenging ...
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By: Tim B
Oct 28, 2014
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Linda, what a lovely review of the fantastic Michaele, thank you very much. She is a real star so it's great when someone takes the time to show their appreciation. Very best wishes, Tim B, Senior Partner Warren Powell-Richards ...

“We were looking for a property in Odiham as we ......”

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Oct 24,2014
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By: 'Mr'
Oct 24,2014
6 people found
this helpful
We were looking for a property in Odiham as we had already sold our cottage due to expecting our second child at Christmas. We were looking for a larger forever home with a large garden and off road parking which is a tall order in ...
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By: Tim B
Oct 25, 2014
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Mr and Mrs Worboys, it’s very kind of you to have found a few minutes to write a review of Warren Powell-Richards and our partner Steve Flavell. Thank you. We are chuffed to bits that you secured a home that works for you and hope that you enjoy many happy years there and that it turns out to be your forever home. Regards and very best wishes Tim B, Senior Partner Warren Powell-Richards ...

“Michaela and the rest of the team have provided us ......”

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Oct 24,2014
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By: 'G'
Oct 24,2014
6 people found
this helpful
Michaela and the rest of the team have provided us with a very friendly and helpful service during the sale of our house. I would recommend them as a good local agent....
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By: Tim B
Oct 25, 2014
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Thank for your review of our colleague Michaela and her colleagues at Grayshott. It is also much appreciated that you selected us to act as your agent. Regards and very best wishes Tim B, Senior Partner Warren Powell-Richards ...

“We are very pleased with all the Hard Work Steve ......”

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Oct 23,2014
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By: 'Chris'
Oct 23,2014
8 people found
this helpful
We are very pleased with all the Hard Work Steve has done he has kept us informed and givern his all on our behalf. He sold our house and secured a house in Alton for us. Harry showed us around the property we have bought. ...
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By: Tim B
Oct 25, 2014
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Mr and Mrs Gregory, thank you very much for your review of Steve and young Harry. Also thank you for selecting us to act as your agent, there are no shortage of agents to pick from in Alton so we are of course very pleased and grateful that you decided to trust us with your home. We all hope that you are very happy with your new home and spend many happy years there. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Dear Darren,I am writing later than I had hoped, ......”

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Oct 20,2014
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By: 'Mrs'
Oct 20,2014
4 people found
this helpful
Dear Darren, I am writing later than I had hoped, but sure that I have still not forgotten, the great help your employee Michaela (with the high heels) gave me on our move to Tanglewood 14th September 2014. Michaela went far beyond the actual job status ...
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By: Tim B
Oct 20, 2014
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Mrs J, I must say that is one of the nicest reviews of a member of our team that I have had the pleasure of reading. It echoes my thoughts on Michaela who as you have so eloquently stated a real star. It is very kind of you to have written so comprehensively. I am delighted to hear that you are happy in your new home and hope you enjoy many happy days there. Regards, Tim B Senior Partner, Warren Powell-Richards And yes she does have the most outrageous shoes ...

“Were fantastic from the start! Patient to my concerns and ......”

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Oct 20,2014
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Desmond
By: 'Em'
Oct 20,2014
5 people found
this helpful
Were fantastic from the start! Patient to my concerns and totally on the ball as to how to approach all manner of hurdles that 3 previous agents stumbled on the very first hurdle. Smooth from start to finish despite complex sale....
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By: Tim B
Oct 20, 2014
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Em, Thanks very much for the supportive comments you have made about the team at WPR Haslemere. As I am sure you know we are a smallish company and Haslemere is our latest office to open and so I know that the great team there will be thrilled to see your comments. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Darren Light from Warren Powell-Richards provided sound guidance, advice and ......”

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Oct 17,2014
Minithumbup
By: 'Jonathan'
Oct 17,2014
4 people found
this helpful
Darren Light from Warren Powell-Richards provided sound guidance, advice and progress updates from our first meeting right through to the completion of the sale of the property. His realistic and evidence based valuation of the house was achieved and his professional and courteous approach to ...
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Comment on agent fees
Totally realistic.
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By: Tim B
Oct 18, 2014
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Thank you Mr Scoles for your review of our colleague and fellow partner Darren Light who heads up the Grayshott team. Thanks also for giving us the opportunity as acting as your agent. I am pleased that we achieved a buyer at the right figure and that our advice proved accurate. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I 1st started working with Richard Santos at WPR in ......”

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Oct 16,2014
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Richard
By: 'Claire'
Oct 16,2014
3 people found
this helpful
I 1st started working with Richard Santos at WPR in November 2010 when I was looking for a tenant to rent my flat. My husband and I approached a number of letting agents in the local town of Alton and Richard stood out a mile - ...
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Comment on agent fees
Extremely reasonable and competitive
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By: Tim B
Oct 18, 2014
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Mrs Coussins, thank you for writing such a magnificent review of our head of lettings Richard Santos. He is indeed a fine fellow and so it is great when his hard work is recognised. I am very please that all seems to be going according to plan for you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I had the pleasure of selling not only my mothers ......”

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Oct 16,2014
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Polly
By: 'Poppy'
Oct 16,2014
14 people found
this helpful
I had the pleasure of selling not only my mothers property at the beginning of 2014 but also my own in the summer this year, followed by the good fortune of purchasing my new house through them. Warren Powell Richards were professional beyond my expectations on ...
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Comment on agent fees
Very reasonable, the service went beyond their fee charged!
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By: Tim B
Oct 17, 2014
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Dear Poppy, what a glowing and lovely review, thank you very much. You have been a great friend to our small company and we really appreciate your custom and support. The whole tream wish your well for the future, very best wishes and thanks again, Tim B Senior Partner, WPR ...

“Matt Rabbits dealt with the sale of our property. He ......”

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Oct 14,2014
Minithumbup
By: 'Mark'
Oct 14,2014
5 people found
this helpful
Matt Rabbits dealt with the sale of our property. He did a great job keeping in touch with us all through the process, and was very prompt in responding to our calls and emails. We are extremely pleased with the way the sale was handled ...
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By: Tim B
Oct 14, 2014
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Mr Birch, it's very good of you to to have written a few words about your experience with WPR and the fantastic Matt Rabbitts. He is a really hard working young man so it is lovely when he is appreciated Best wishes and regards, Tim B WPR ...

“I am very happy with the service I received from ......”

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Oct 13,2014
Minithumbup
By: 'Julze'
Oct 13,2014
10 people found
this helpful
I am very happy with the service I received from Warren Powell Richards. Very good communications, helpful and reliable. Having looked at over 150 properties over the last year and encountered most of the agents in quite a wide geographical area and I can honestly say ...
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By: Tim B
Oct 13, 2014
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Julze What a lovely review of young Matt at Alton and Toni at Farnham. As someone who has clearly spoken to plenty of agents its great to get your feedback. I hope you are very happy with our purchase Regards and best wished Tim B, Senior Partner WPR ...

“This agent (Michaela Williams) was an outstanding agent at all ......”

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Oct 13,2014
Minithumbup
By: 'K'
Oct 13,2014
5 people found
this helpful
This agent (Michaela Williams) was an outstanding agent at all stages of the sale of Tanglewood : professional at all times, from arranging and carrying out the viewings, to the endless (no doubt frustrating at times) consultations with ALL the parties involved with the transaction ( the ...
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Comment on agent fees
Extremely reasonable for outstanding service.
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By: Tim B
Oct 14, 2014
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Thank you very much for writing such a detailed and informative review of WPR Grayshott and in particular the fantastic Michaela. As your local independent estate agent this sort of comment is really appreciated and makes all the difference to us. It is also super when someone appreciates all the hard work one of our colleagues has put into a transaction. Many thanks and very best wishes for the future Regards, Tim B, Senior Partner, WPR ...

“Gave us a very accurate indication of market price which ......”

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Oct 12,2014
Minithumbup
By: 'Dick'
Oct 12,2014
4 people found
this helpful
Gave us a very accurate indication of market price which they subsequently obtained in a fairly short space of time. We were kept informed throughout the whole process and they went on to find a property that suited us. The service and communication was excellent ...
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Comment on agent fees
Good value for the service we got.
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By: Tim B
Oct 13, 2014
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Mr Smith Very kind of you to have found a few minutes to write your review of our Grayshott team. Thanks you very much indeed. Best wishes and regards Tim B, Senior Partner WPR ...

“Since buying my house 9 years ago Darren has always been ......”

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Oct 12,2014
Minithumbup
By: 'Penny'
Oct 12,2014
4 people found
this helpful
Since buying my house 9 years ago Darren has always been very informative and helpful in keeping me up to date with the local market and the on-going value of my property. This information enabled me to ensure I was able to take advantage of a ...
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By: Tim B
Oct 13, 2014
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Thanks for your generous review mentioning my colleagues Michaela and Darren Light. I am glad we achieved a good figure for you and that you found their advice helpful. Thank you also for the opportunity as acting as your agent. Best wished for the future Regards and best wished Tim B, Senior Partner WPR ...

“1n 2010 I bought my house through Warren Powell-Richards, and found ......”

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Oct 11,2014
Minithumbup
By: 'Keith'
Oct 11,2014
4 people found
this helpful
1n 2010 I bought my house through Warren Powell-Richards, and found them to be professional, honest and helpful throughout the whole process. So when selling the house I had proposals from several estate agents, I decided to appoint Warren Powell-Richards based on both my experience with ...
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By: Tim B
Oct 13, 2014
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Keith Thanks very much for your review of WPR and for picking us to act as your estate agent. I am pleased we lived up to your expectations. We really appreciate both your custom and your kind recommendation and wish you well for the future. Regards, Tim B, Senior Partner WPR ...

“We found michaela both professional and friendly. She went out ......”

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Oct 10,2014
Minithumbup
By: 'Ellis'
Oct 10,2014
5 people found
this helpful
We found michaela both professional and friendly. She went out of her way to help us. As the property was empty, she let us and, prospective designers/builders, visit several times, which proved most helpful, particularly as we were living some distance away. We can ...
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By: Tim B
Oct 10, 2014
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Mr & Mrs Lewis, thank you for your review of WPR Grayshott and wonderful Michaela. I am very pleased you had a good experience with our team, as a small local company this sort of feedback is very valuable to us. I hope you will be very happy in your new home, best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“This was as good an experience as buying a property ......”

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Oct 06,2014
Minithumbup
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Polly
By: 'Simon'
Oct 06,2014
5 people found
this helpful
This was as good an experience as buying a property can be. Polly was charming, helpful and always quick to respond to any query. I would certainly recommend her and Warren Powell Richards to any prospective buyer....
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By: Tim B
Oct 07, 2014
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Hi Simon, a quick note to thank you for you review of WPR and specifically the wonderful Polly. I hope you are very happy with our new property. Regards, Tim B, Senior Partner WPR ...

“Richard has been in charged of letting and managing our ......”

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Oct 05,2014
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Richard
By: 'R.D.'
Oct 05,2014
5 people found
this helpful
Richard has been in charged of letting and managing our properties in Alton since 2010. He has carried out this in an extremely professional and diligent manner. We live abroad and have absolutely no worries regarding the properties because Richard and his team take care of ...
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By: Tim B
Oct 07, 2014
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Thank you very much for your 4 years of custom. It is much appreciated. I am please we are managing to remove any additional sleepless nights from you life overseas. I hope you are enjoying your time abroad, Regards and best wishes, Tim B, Senior Partner, WPR ...

“We bought a house through Warren Powell Richards' Alton branch ......”

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Oct 03,2014
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Polly
By: 'Mr'
Oct 03,2014
4 people found
this helpful
We bought a house through Warren Powell Richards' Alton branch and had an extremely positive experience from start to finish. They helped us secure a property at a fair price which we were comfortable with. All members of staff were incredibly helpful and friendly & they ...
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By: Tim B
Oct 07, 2014
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Mr & Mrs Daulton, thank you for your kind words about your buying experience through our company Warren Powell-Richards. It is kind of you to have found a few minister to post your review and much appreciated. I hope you are pleased with you new property and wish you week for the future. Regards and best wishes Tim B, Senior Partner Warren Powell-Richards ...

“Very good, professional agents who helped us find excellent tenants ......”

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Oct 03,2014
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Richard
By: 'Julia'
Oct 03,2014
4 people found
this helpful
Very good, professional agents who helped us find excellent tenants at a very tricky time, and showed patience throughout the stress of our move overseas. They are managing our property rental very well and we will continue to work with them in the future....
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Comment on agent fees
They offered the most competitive rate and were additionally flexible with their fees when we had to take a hit on monthly rental income.
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By: Tim B
Oct 07, 2014
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I am pleased your transaction all went according to plan and hope you are enjoying life overseas. It is much appreciated that you have taken the time to write your kind review. Very best wishes Regards Tim B, Senior Partner, WPR ...

“The WPR at Alton have been absolutely fantastic with the ......”

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Oct 02,2014
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Clare
By: 'Kevin'
Oct 02,2014
16 people found
this helpful
The WPR at Alton have been absolutely fantastic with the whole process of selling our house from start to finish. Starting with the initial consultation with Nick; he was extremely friendly and likable and we instantly felt at ease with him. He was attentive and ...
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By: Tim B
Oct 02, 2014
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A very comprehensive and kind review of our colleagues at WPR Alton, it's very good of you to have found a few spare minutes to write in such detail. I am thrilled that the transaction went theough although I know it took a painful few week. Good luck and best wishes, Tim B, Senior Partner, WPR ...

“We were really pleased with the service and approach of ......”

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Oct 02,2014
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Dan
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Desmond
By: 'David.'
Oct 02,2014
7 people found
this helpful
We were really pleased with the service and approach of the staff in the Haslemere branch of Warren Powell Richards. They were very professional and actively marked our seven figure value property, securing a buyer at the full asking price very quickly. We had previously ...
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By: Tim B
Oct 02, 2014
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What a great review of our new Haslemere team, thanks very much. It was very good of you to have given our new team a chance when there are many old school estate agents in the town to pick from and we are truly grateful. Very best wishes for the future Regards, Tim B, Senior Partenr WPR ...

“Richard is a fantastic agent. always ready with good advice ......”

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Oct 01,2014
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Richard
By: 'T'
Oct 01,2014
5 people found
this helpful
Richard is a fantastic agent. always ready with good advice and so polite! I would recommend Richard and all the team at WPR....
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Comment on agent fees
they gave me a very competitive rate
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By: Tim B
Oct 02, 2014
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Thanks for your review of the "very polite" Richard Santos. Very much appreciated. Thanks also for your business. Regards and best wishes, Tim B, Senior Partner WPR ...

“I can wholeheartedly endorse Warren Powell Richards as an agency ......”

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Oct 01,2014
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By: 'Beacon'
Oct 01,2014
6 people found
this helpful
I can wholeheartedly endorse Warren Powell Richards as an agency and in particular Simon Kirby who is professional (always), courteous and detailed in his approach. After many attempts he successfully sold my property within just a few weeks of re-marketing....
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By: Tim B
Oct 02, 2014
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Thank you for your terrific review of the super Simon K. He is a real hard working star of our team so it is great when someone takes the time to show their appreciation. I must also thank you for giving our company the opportunity as acting as your agent. I know there is no shortage of choice. Regards and best wishes, Tim B, Senior Partner WPR ...

“The service at Warren Powell Richards, and with Richard in ......”

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Oct 01,2014
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Richard
By: 'Alice'
Oct 01,2014
6 people found
this helpful
The service at Warren Powell Richards, and with Richard in particular, has been fantastic. Richard has been efficient, friendly, helpful, and has provided excellent communication and support....
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By: Tim B
Oct 01, 2014
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Hi Alice, thanks very much for your review. Short sweet, very much to the point and hugely appreciated. As your local agent this sort of positive feedback is just fantastic. Thank you very much. I hope that you enjoy life in your new property. Regards and best wishes, Tim B, Senior Partner, WPR ...

“Having used another firm for over five years I must ......”

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Oct 01,2014
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Richard
By: 'AP'
Oct 01,2014
4 people found
this helpful
Having used another firm for over five years I must say it was a breath of fresh air to deal with Richard. Richard managed to find us a tenant promptly without any issues, thoroughly recommend...
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By: Tim B
Oct 07, 2014
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Thanks very much for you review. I am pleased we managed to refresh your view of lettings agents, long may it continue. I know Richard was delighted to see your comments too. Very best wishes Regards, Tim B, Senior Partner WPR ...

“very good service answered all questions sent customers that were ......”

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Oct 01,2014
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By: 'frances'
Oct 01,2014
5 people found
this helpful
very good service answered all questions sent customers that were in a situation to buy quickly which is what i wanted. Steve was very helpful when he came round help to point me in the right direction to sell quickly, nothing was too much trouble, ...
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By: Tim B
Oct 02, 2014
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Thaks for you review of WPR and in Particualr my fellow partner Steve Flavell - I am pleased that the transaction all went through in the end and am sorry that there were some last minute delays. Thanks very much for finding the time to write us this lovely review. Best wishes for the future Regards Tim B, Senior Partner WPR ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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