Warren Powell Richards
5/5, 2311 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

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Latest Reviews

 View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
“Highly professional and a pleasure to deal with from initial viewing to completion.I purchased my house through Matthew Taylor ......”
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 30 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
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Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“Right from the first time I met Simon I have ......”

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Jun 09,2015
Minithumbup
By: 'Debbie'
Jun 09,2015
8 people found
this helpful
Right from the first time I met Simon I have been impressed by his professionalism and desire to do the best by his landlords and also by his tenants. Simon has managed the successful letting of my property to two sets of tenants and in ...
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By: Tim B
Jun 10, 2015
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Hi Debbie, what a lovely and kind review of our colleague Simon, thank your very much. I know that your words will put a big smile on his face. Thanks also for your businesses and recommendation. Very best wishes for the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We bought our first home using WPR. Toni went over ......”

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Jun 09,2015
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By: 'Andy'
Jun 09,2015
13 people found
this helpful
We bought our first home using WPR. Toni went over and above the call to ensure it all went smooth and was always in touch when there was news. Amazing service and a wonderful person to deal with....
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By: Tim B
Jun 09, 2015
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Hi Andy, what a lovely review of Toni, short. to the point and very much appreciated. She is a great member of our team so its great that you have shown your support for her. I hope that you are very happy with your new home and wish you all the best for the future, Regards, Tim B, Senior Partner Warren Powell-Richards ...

“Simon Greenwood successfully manages four buy to let properties for ......”

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Jun 09,2015
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By: 'Bill'
Jun 09,2015
8 people found
this helpful
Simon Greenwood successfully manages four buy to let properties for me. He and the team (including Trish) do a brilliant job - always accessible, great communication, first class relationships with tenants and quick to resolve any problems. I would recommend them without hesitation...
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Comment on agent fees
Excellent value for money
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By: Tim B
Jun 09, 2015
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Hi Bill, thanks very much for writing your super review of the service you recieved from Simon and his colleague Trish - They make a great team and so it's good to see their names featured here. Thanks also for your continued business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service, advised us on what we should/shouldn't do ......”

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Jun 09,2015
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By: 'Jeff'
Jun 09,2015
6 people found
this helpful
Excellent service, advised us on what we should/shouldn't do to let our property, promptly found us the right type of tenant, and thereafter efficiently dealt with the paperwork and payments....
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By: Tim B
Jun 10, 2015
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Hello Mr Candey, a brief note to thank you for finding a few minutes to write your review of our Farnham lettings a manager Simon. I know that he will be chuffed to bits to see your comments and we are all very grateful to you. Thanks also for giving us the opportunity of acting as your lettings agent ini the first place. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“WPR, and Clare Knight in particular, were always helpful and ......”

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Jun 08,2015
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Clare
By: 'Robin'
Jun 08,2015
6 people found
this helpful
WPR, and Clare Knight in particular, were always helpful and courteous during my many visits to the site to review development of the building and flat completion process. Clare always made every effort to get an answer from the developers or site manager to the ...
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By: Tim B
Jun 09, 2015
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Hi Mr Sarre, a note to thank you for your review of Clare and to wish you well with your resent purchase. I hope you are happy with your new property. I note your comments regarding the developers hand over and completely understand and sympathize with your thoughts. Very best wishes, Tim B, Senior Partner Warren Powell-Richards ...

“I have been in contact with the Alton branch of ......”

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Jun 07,2015
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Clare
By: 'Mathew'
Jun 07,2015
4 people found
this helpful
I have been in contact with the Alton branch of Warren Powell Richards for almost a year now. I have been dealing with a number of properties and not once have I been disappointed with the level of service or professionalism provided by the whole ...
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By: Tim B
Jun 08, 2015
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Hello Mr. Vose, thank you very much for your very informative and comprehensive review of our company and specifically Clare and Matt. It is very good of you to have written in such detail and really appreciated. These reviews really keep our chins up and Clare and Matt are fantastic reports entices of our company so it's good to see their hard work recieving some recognition. I hope that you are very happy with your new property and wish you well for the future. Best wishes Tim B, Senior Par ...

“We have been clients at WPR, Alton for about 3 years ......”

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May 28,2015
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Richard
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Polly
By: 'Margaret'
May 28,2015
7 people found
this helpful
We have been clients at WPR, Alton for about 3 years now. I enjoy visiting the office because all the staff are friendly and willing to help whatever the subject. Richard is particularly helpful and pleasant and he manages our 1 bedroom flat for us. We have ...
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Comment on agent fees
I think its good value and trouble free for us. Richard consults us before he makes any decisions which I like.
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By: Tim B
May 28, 2015
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Hi Mrs Warren, we love you coming in too and thanks for being a great supporter and client of our company. Lovely of you to have written your review, very flattering and much appreciated, very best wishes, Tim B, Senior a partner Warren Powell-Richards ...

“I was really impressed with Harry, he kept me informed ......”

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May 25,2015
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By: 'Sharon'
May 25,2015
8 people found
this helpful
I was really impressed with Harry, he kept me informed every step of the way which enabled a swifter purchase. He was also quick to chase the vendor and the vendor's solicitor on my behalf as well as offer sound advice on moving the process ...
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By: Tim B
May 26, 2015
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Hello Mrs Jones, a note to thank you for your super review of Harry. I absolutely agree with you that a hard sale approach is not what is needed. We like to think that we are enthusiastic without being pushy but it's a thin line. Anyway, it's great that your transaction went through and we are extremely grateful to you that you have shared your thoughts. We would be delighted to act as your letting agetn when the time is right too. Very best wishes, Tim B, Senior Partner, Warren Powell-Rich ...

“I returned to this agency and this branch as I ......”

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May 21,2015
Minithumbup
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Polly
By: 'L.J'
May 21,2015
6 people found
this helpful
I returned to this agency and this branch as I had had such a positive experience 8 year before when selling my home. Again I found all of the staff friendly and welcoming whenever I came into their office; they always had time for me. Nick ...
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By: Tim B
May 22, 2015
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Thank very much indeed for your review or Nick and Polly - The whole team work long hours but you are absolutely right, Nick manages to out do everyone, he is a real star - I am pleased that Polly managed to make a tricky situation all come good in the end for you. Thanks also for being such a supporter of our company and for your instructions to act as your agent. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“It was a pleasure dealing with Mr Harry Hitch, he ......”

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May 20,2015
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By: 'June'
May 20,2015
8 people found
this helpful
It was a pleasure dealing with Mr Harry Hitch, he kept us informed and updated throughout the sale of our house at all times. Harry is a credit to Warren Powell and Richards he is professional, full of enthusiasm is very knowledgable of the local ...
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By: Tim B
May 21, 2015
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Hello June, thank you so much for your super review of young Harry. He is indeed a great asset of our company and we are very lucky to have him as part of our team. Thank you too for instructing us to act as your agents, I know you have no shortage of agents to pick from. I am pleased everything went to plan. Very best wishes for the future, regards, Tim B, Senior Partner, Warren a powell-Richards ...

“Mr Hitch was very professional in the selling of my ......”

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May 19,2015
Minithumbup
By: 'Ken'
May 19,2015
8 people found
this helpful
Mr Hitch was very professional in the selling of my house, the process was quick and efficient and would recommend him to anyone. He had great knowledge of the property and was spot on with the evaluation of the property before it was even evaluated. ...
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By: Tim B
May 20, 2015
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Hi Ken, a little note to thank you for your review of our colleague Harry who is indeed a fine chap. It's very good of you to share you thoughts . I hope Harry manages to find you a suitable property. Thank you too for your business regarding your previous home. We mustn't tell Harry he's handsome otherwise I am sure his already huge head will grow another few hat sizes. Very best wishes, Tim B, Senior Partner Warren Powell-Richards ...

“We rented a property through Richard Santos. We were in ......”

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May 14,2015
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Richard
By: 'Norman'
May 14,2015
7 people found
this helpful
We rented a property through Richard Santos. We were in the property for over 5 years. We always found Richard, his Company and the Landlord great to deal with. If there were ever any issues with the property they got them sorted with no fuss. We ...
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By: Tim B
May 14, 2015
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Hi Mr Murphy Thanks very much for being a great tenant over the last 5 years and also for writing your kind review of Richards and your experience at Warren Powell-Richards Alton Very best wishes for the future Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“It's been 3 months since I purchased my first home. Matt ......”

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May 13,2015
Minithumbup
By: 'S'
May 13,2015
6 people found
this helpful
It's been 3 months since I purchased my first home. Matt was professional, responsive, and incredibly helpful throughout my first home buying experience, He was extremely patient working with a new homebuyer and given the complicated nature of purchasing a grade 2 listed building, it certainly was ...
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By: Tim B
May 13, 2015
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Hi Miss Hall, what a great review of Matt in our Alton team, it is really good of you to have written so thoroughly about your buying experience. I know Matt will be thrilled to see your comments, he is a real hard worker so it great to see him getting some appreciation. I hope you are very happy with your new appartment. Very best wishes, Tim B, Senior Partner, a warren Powell-Richards ...

“The agent was very helpful and came across as interested ......”

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May 09,2015
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Dan
By: 'Paul'
May 09,2015
11 people found
this helpful
The agent was very helpful and came across as interested in what we were trying to achieve. A friendly, professional approach meant that we chose them out of three we approached. They were efficient, quick to act and good communicators. We had sold the house (...
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By: Tim B
May 09, 2015
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Hi Paul, thanks for the review of Dan and his team at WPR Haslemere and also for picking us to act as your agent in the first place. I am delighted we achieved a good result for you and wish you well with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard managed our property for two years after we purchased ......”

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May 06,2015
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Richard
By: 'Claire'
May 06,2015
8 people found
this helpful
Richard managed our property for two years after we purchased the house through Warren Powell Richards. He was always friendly and professional in his approach, keeping us informed of any maintenance or tenant issues that required our attention. Monthly statements were prompt and easy to ...
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By: Tim B
May 06, 2015
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Hi Claire, a note to thank you for both your business over the last couple of years and also for your great review of Richard and the team at WPR Lettings Alton. It is very good of you to have shared your thoughts and much appreciated. I know Richards will be thrilled to see your thoughts too. Very best wishes and regards, Tim B, Warren Powell-Richards ...

“When selling a house I believe you will need an ......”

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May 01,2015
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By: 'John'
May 01,2015
10 people found
this helpful
When selling a house I believe you will need an estate agent who understands the local environment, has a good balance for local house prices, offers a highly professional face to the market, wants to help sell your home at the best possible price and ...
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By: Tim B
May 02, 2015
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Mr Klinker, a very comprehensive review of the team at Grayshott detailing both your expectations and the service which you received. Thank you very much for sharing your thoughts and experience, I am very please that we managed to live up to your rightfully high expectations. I know Darren and Simon will be delighted to see your review too. Very best wishes and best regards, Tim B, Senior Partner, Warren Powell-Richards ...

“This is the first time I have used Warren Powell ......”

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Apr 30,2015
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Richard
By: 'Donna'
Apr 30,2015
9 people found
this helpful
This is the first time I have used Warren Powell Richards and I have to comment on how professional and helpful Richard Santos has been. Every question I have asked has been responded to very promptly in a timely manner. When I have needed to ...
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By: Tim B
May 01, 2015
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What a super review of my colleague and friend Richard Santos. Thanks very much indeed. I am delighted your experience to date has been a positive one. I hope you enjoy life in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We found Matt to be refreshingly different from most letting ......”

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Apr 30,2015
Minithumbup
By: 'Elaine'
Apr 30,2015
9 people found
this helpful
We found Matt to be refreshingly different from most letting agents. He greeted us with a firm handshake and professional introduction, allowing us time and space to view the property at our leisure. None of the usual 'and this it the kitchen.......' chit-chat! He ...
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Comment on agent fees
Fees are very reasonable when compared with other agents, no hidden 'set-up' charges.
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By: Tim B
May 01, 2015
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A note to thank you for your review of young Matt at our Alton Lettings Team. It's very good of you to share you thoughts. He is a super chap and so it's great to see him receiving this recognition. I hope you will be very happy in your new home, regards, Tim B, Senior Partner. Warren Powell-Richards ...

“We found Clare extremely helpful and accommodating. It was important ......”

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Apr 21,2015
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Clare
By: 'Judith'
Apr 21,2015
8 people found
this helpful
We found Clare extremely helpful and accommodating. It was important to us that the purchase move very fast and she and other members of staff were very co-operative in helping to make this happen. We would certainly use this agent again....
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By: Tim B
Apr 22, 2015
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Hello Judith, thanks vey much for your review of Clare. She is a great asset to our company so it's really good when she gets recognition. I know she will be very please to see you comments. I hope you enjoy life in your super new home and enjoy many happy years there. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Our very unique property required (in our opinion) a very ......”

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Apr 21,2015
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Clive
By: 'Ronnie'
Apr 21,2015
11 people found
this helpful
Our very unique property required (in our opinion) a very positive and enthusiastic Estate agent with vision. Lloyd met this criteria providing a very personal and inspirational vision our our home ensuring a very swift sale enabling us to purchase the home of our dreams. ...
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By: Tim B
Apr 22, 2015
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Hello Mr & Mrs McDonald, I am delighted to hear that you secured the home that you wanted and hope that you are very happy there. Thanks so much for sharing your experience regarding out Farnham team and especially Lloyd who I know will be delighted to see you kind words. Very best wishes, Tim B, Senior Parter, Warren Powell-Richards PS thanks also, of course, for picking us to act a as you agent. ...

“I am very pleased with the excellent service that I ......”

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Apr 21,2015
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By: 'Dr'
Apr 21,2015
9 people found
this helpful
I am very pleased with the excellent service that I received from Lisa. Lisa is professional, organised, calm, honest and cannot do enough to help! She made things easy for me. I feel very lucky to have met Lisa....
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By: Tim B
Apr 21, 2015
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Hi Dr Tailor, thanks for the great review of Lisa. I am sure she will be chuffed to bits when she sees you comments, you are very kind. She is a great and valued member of our team so it's great that you have spent a few minutes sharing your thoughts. I hope you are very happy with you new tenancy and wish you well for the future. Regards, Tim B, Senior a partner, Warren Powell-Richards ...

“excellent service, members of team all readily available to deal ......”

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Apr 20,2015
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Polly
By: 'JC'
Apr 20,2015
8 people found
this helpful
excellent service, members of team all readily available to deal with any enquiries I had. Excellent communication. The purchase has been all very efficient and speedy....
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By: Tim B
Apr 20, 2015
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Hi JC, thanks for your review of Polly and Harry, short, succinct , to the poinT and much appreciated. I hope you are very happy with your new home and wish you well for the future, regards, Tim B, Senior Partner WPR ...

“Our experience was very positive, Kaleigh and the other members ......”

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Apr 20,2015
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By: 'The'
Apr 20,2015
8 people found
this helpful
Our experience was very positive, Kaleigh and the other members of staff were very friendly, professional and efficient. We would highly recommend them as agents....
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By: Tim B
Apr 20, 2015
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Thank you for your review of Simon and Kayleigh. These reviews make all the differenve to our morale us and makes all the hard work seem worth while so it is much appreciated. Also many thanks for picking us to act as your agent and for your business in the first place. We know you have plenty of options and choice. Very best wishes and regards, Tim B, Senior Partner, Warrren Powell-Richards ...

“The whole process of selling my house was handled sympathetically ......”

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Apr 19,2015
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By: 'Jean'
Apr 19,2015
5 people found
this helpful
The whole process of selling my house was handled sympathetically and professionally by WP-R. The photographs were a credit and the brochure beautifully produced, resulting in a very quick sale. Darren kept me fully informed and liaised with my buyers to reassure them (and me!) ...
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By: Tim B
Apr 19, 2015
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Hello Mrs Moran, thanks very much for your informative and generous review of Darren and the team at WPR Grayshott, it is very much appreciated. I am pleased you liked our brochures, we have recently started with a new supplier who we felt offered a better quality for our clients so it's great to have your feedback. I am pleased it all went through in the end and wish you well for the future Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I was anxious about selling my property at the right ......”

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Apr 14,2015
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Clare
By: 'Juliet'
Apr 14,2015
10 people found
this helpful
I was anxious about selling my property at the right time for the right price as I had had difficult selling experiences in the past and one's house is, after all, probably the biggest investment most people have. Nick Warren did the valuation and offered ...
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By: Tim B
Apr 14, 2015
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Hi Juliet, just a note to offer my thanks for your fantastic and very detailed review detailing your experience with Nick, Clare and the team at Alton - It's really very kind of you and much appreciated. Thanks also for being such a great client over the years - We all wish you well - Regards, Tim B, Senior Partner - Warren Powell-Richards ...

“Clare was very helpful when showing us around the property ......”

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Apr 13,2015
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Clare
By: 'C'
Apr 13,2015
11 people found
this helpful
Clare was very helpful when showing us around the property that we were interested in and in many aspects of the purchase - she went the extra mile in helping to arrange more viewings and effectively sharing information between our vendor and ourselves. Clare and ...
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By: Tim B
Apr 14, 2015
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Thanks for your super review of Clare and Nick and sharing your buying experience here at WPR - We hope you are very happy with your fabulous new home and wish you very best wishes for the future- Regards - Tim B Senior Partner - Warren Powell=Richards ...

“Toni is a brilliant agent. We have had a difficult ......”

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Apr 08,2015
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By: 'Jo'
Apr 08,2015
19 people found
this helpful
Toni is a brilliant agent. We have had a difficult couple of years and she was so kind and supported us every step of the way, even chasing up our own purchase which was being handled by another agent. Toni found workmen to put things ...
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By: Tim B
Apr 09, 2015
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Hi Jo, what a kind and flattering review of WPR Farnham, Lloyd and in particular the wonderful Toni. Thanks very much indeed. Thanks also for allowing us to act as your agent in the first place - What a big move after so long in the same house. I am glade it all worked out well. Regards and best wishes, Tim B, Senior Partner - Warren Powell-Richards ...

“Harry is a very personable young man who took us ......”

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Apr 08,2015
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By: 'Leslie'
Apr 08,2015
11 people found
this helpful
Harry is a very personable young man who took us to the flat 3 times for viewing purposes. Always on time and unhurried and answered all questions promptly During the purchasing process was efficient in dealing with questions and following up with regular contact with the ...
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By: Tim B
Apr 09, 2015
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Hello Leslie, a note to thank you for the review of WPR Alton and Harry - He is a super chap so it's great to see him get this mention. I hope you are very happy with your new home, very best wishes, Tim B, Senior Partner - Warren Powell-Ricahrds ...

“Harry & Nick Warren spent a lot of time prior to ......”

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Apr 08,2015
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By: 'Terry'
Apr 08,2015
10 people found
this helpful
Harry & Nick Warren spent a lot of time prior to putting the property on the market in explaining the process, market environment and market prices and helping/advising how to present the property to it maximum. This was the key reason I decided to go ...
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By: Tim B
Apr 15, 2015
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Hi Terry, thank you for your very informative and detailed review about your experience marketing via WPR Homes and dealing with Harry - It was very kind of you to share your thoughts and I am delighted it all worked out well. Thanks also for giving us the opportunity of acting as your agent - Very best wishes - Tim B, Senior Partner - Warren Powell-Richards ...

“Harry was extremely knowledgeable about the area and knew the ......”

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Apr 08,2015
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By: 'Claire'
Apr 08,2015
8 people found
this helpful
Harry was extremely knowledgeable about the area and knew the answers to the questions we asked about the property so he had obviously done his homework, before taking us round. We told him what we wanted and he suggested this flat to us and we ...
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By: Tim B
Apr 09, 2015
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Hi Claire - a great review of young Harry - thanks very much indeed - I hope you still love your new home and YES do feel free to come an buy as many properties from us a possible - Very best wishes - Tim B, Senior Partner - Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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