Warren Powell Richards
5/5, 2311 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

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Latest Reviews

 View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
“Highly professional and a pleasure to deal with from initial viewing to completion.I purchased my house through Matthew Taylor ......”
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 30 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
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Images & Videos
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Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“Harry Hitch was very helpful and always called or emailed ......”

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Oct 02,2015
Minithumbup
By: 'Jo'
Oct 02,2015
4 people found
this helpful
Harry Hitch was very helpful and always called or emailed straight back if he wasn't available. He kept me informed at all stages and liaised very well with the other side (vendor and solicitor). He was happy to provide contacts to help me find a ...
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By: Tim B
Oct 02, 2015
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Hi Jo, what a very nice review regarding young Harry, thank you very much indeed. These little reviews are really important to us and help keep us smiling so it is much appreciated that you found a few minutes to share your thoughts. I hope you will be very happy in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I have been on WPR books for a couple of ......”

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Oct 02,2015
Minithumbup
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Clare
By: 'Carol'
Oct 02,2015
3 people found
this helpful
I have been on WPR books for a couple of years now looking to purchase a property. Nobody has put any pressure on me in that time to sell my property or buy another. When I was in a position to sell Nick Warren came ...
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By: Tim B
Oct 02, 2015
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Hello Carol, a note to thank you for your gracious and kind review featuring my colleagues Nick and Clare. I am delighted that we managed to get you moved into s suitable new home and hope that you will be very happy there. As a small local company these reviews are much appreciated so it good of your have shared you thoughts especially at this busy moving house time. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very pleased with Warren Powell Richards for the assistance they ......”

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Oct 01,2015
Minithumbup
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Polly
By: 'MJ23'
Oct 01,2015
3 people found
this helpful
Very pleased with Warren Powell Richards for the assistance they provided purchasing our first property. From the word go Matt was very helpful and always answered our questions quickly and kept us fully informed of what was going on which was very useful as this ...
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By: Tim B
Oct 02, 2015
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Thanks very much for your review detailing your expense dealing with Matt and at a later date Polly. Thanks too for the comments on the photography. The entire team is currently undertaking an external photography training programme and we have recently invested in new cameras and equipment, Sounds like it's only just in time. We all hope you are very happy with your new home and enjoy life living in Alton. Regards and best wishes, Tim B, Senior Partner Warren Powell-Richards ...

“Harry was super efficient and dealt with all aspects of ......”

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Sep 30,2015
Minithumbup
By: 'Neil'
Sep 30,2015
4 people found
this helpful
Harry was super efficient and dealt with all aspects of our house sale in an exemplary manner,gave us complete confidence in what can be a terrifying ordeal,he dealt with the negotiations with such effiency we all got what we wanted within minutes,cant ...
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By: Tim B
Oct 02, 2015
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Hi Neil, what a super review of young Harry, thank you very much. I am really pleased that he managed to make the process as easy a possible for you. Thanks too for picking us to act as your agent and for your business in the first place. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Steve gave us realistic advice about how to market our ......”

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Sep 28,2015
Minithumbup
By: 'Mike'
Sep 28,2015
3 people found
this helpful
Steve gave us realistic advice about how to market our house and a sensible price. There was good feedback and proactive action to encourage potential buyers. Steve is supported by a friendly team in the Alton office. The end result was a successful sale of ...
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Comment on agent fees
Sensible and agreeable
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By: Tim B
Oct 02, 2015
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Hi Mike, a note to thank you for recommending us on this Allagents website and for finding a few minutes to write your review and of course, for picking us to act as your agent in the first place. All very much appreciated, thank you. I am delighted everything went according to plan. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very professional, knowledgeable and helpful team. Not only Darren and ......”

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Sep 27,2015
Minithumbup
By: 'Mike'
Sep 27,2015
3 people found
this helpful
Very professional, knowledgeable and helpful team. Not only Darren and Simon but also Nathan, Sarah and Sophie Living so far from the property for sale it was a great comfort to us to have such a supportive team to work with. Nothing was ever a ...
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By: Tim B
Oct 02, 2015
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Hi Mike and Sandra, thank you very much for your review of the fab team at WPR Grayshott and also for picking us to act as your agent. It is much appreciated. I hope your future plans all come to a good conclusion.. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service from the pre-sale interview to final sale conclusion. ......”

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Sep 24,2015
Minithumbup
By: 'Celia'
Sep 24,2015
3 people found
this helpful
Excellent service from the pre-sale interview to final sale conclusion. The team were very professional and cohesive, providing timely information and prompt follow up. Nothing was too much to ask of them from correcting photographs, to disposing of excess rubbish - small points that make ...
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Comment on agent fees
Extremely competitive and very reasonable.
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By: Tim B
Sep 25, 2015
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Hi Mr & Mrs Witmond, thank you for your glowing review regarding WPR Grayshott an d featuring the dastardly due of young Nathan and Simon. It is very good of you to have shared your thoughts and much appreciated by both me and the Grayshott team. Thanks too for selecting us to act as youyour agent. Very best wishes for the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Having tried to sell my home with WPR elsewhere, we ......”

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Sep 22,2015
Minithumbup
By: 'Gerald'
Sep 22,2015
3 people found
this helpful
Having tried to sell my home with WPR elsewhere, we were very pleased with the attention from Grayshott agency with our purchase....
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By: Tim B
Sep 23, 2015
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Hi Gerald, thanks for your review of young Nathan and your experience buying a home from WPR Grayshott. We all hope you will be very happy with your new home and wish you well for the future. Regards, Tim B, Senior partner, Warren Powell-Richards ...

“Desmond was wonderful from start to finish. In all the ......”

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Sep 21,2015
Minithumbup
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Desmond
By: 'Gemma'
Sep 21,2015
4 people found
this helpful
Desmond was wonderful from start to finish. In all the properties I have ever purchased I have never known an estate agent do such a thorough and helpful viewing. Right through to our exchange of contracts he has been marvellous. If we ever some to ...
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By: Tim B
Sep 23, 2015
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Hi Gemma & David Thanks very much for your comment about WONDERFUL Des - Fantastic and very welcome. He is indeed a fine fellow so it lovely that you found time to pass your comment. I hope you will be very happy in your new home and although it is good of you to tell us that you will come back one day when you decide to move on, I hope that is not for many, many happy years. Regards, Tim B, Senior Partner, Warren Powell-Ricahrds ...

“This agency provided an excellent service. Their telephone answering and ......”

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Sep 19,2015
Minithumbup
By: 'Paul'
Sep 19,2015
4 people found
this helpful
This agency provided an excellent service. Their telephone answering and message service was friendly helpful and, best of all reliable. I had several meetings with senior staff. They were always positive and encouraging. Everyone was very professional but I should single out Simon Kirby for ...
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By: Tim B
Sep 20, 2015
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Hi Paul. what a very thorough and generous review of our team at WPR Grayshott and in particular Simon Kirby. He is a very fine fellow so it is great that he receives this appreciation, you are very kind. Thanks you too for picking WPR to act as your agent - a huge leap of trust is involved in picking an agent so I am pleased we lived up to you expectations. Very best wishes for the future, regards, Tim B, Senior Partner, Warren Powell-Ricahrds ...

“Harry was a pleasure to deal with. He made sure ......”

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Sep 18,2015
Minithumbup
By: 'Karen'
Sep 18,2015
4 people found
this helpful
Harry was a pleasure to deal with. He made sure all our questions were answered and he dealt with our purchase efficiently. We had a few issues with the sellers solicitors which delayed us but Harry ensured he was in constant contact with everyone so ...
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By: Tim B
Sep 20, 2015
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Hi Karen, a quick note to thank you for your review of our colleague Harry and also to wish you much happiness in your new home. We hope you are really happy there. These little reviews are really appreciated so thanks for finding a few minutes to share your thoughts. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Harry was very helpful in the sale of our property ......”

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Sep 18,2015
Minithumbup
By: 'Caryn'
Sep 18,2015
4 people found
this helpful
Harry was very helpful in the sale of our property at a very emotional & difficult time. He was always polite, helpful, courteous, knowledgeable not to mention patient. He answered all of our questions quickly & professionally & always kept us informed as necessary. A pleasure to do ...
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By: Tim B
Sep 20, 2015
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Mr & Mrs Trowbridge, a note to thank you both for finding the time to write your kind review of our colleague Harry. I know this review will put a big smile on his face and it is very much appreciated. Thanks too for picking WPR to act as your agent. I know there are plenty of Agents out there fighting for your business so it much appreciated that you picked us. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We have received great service from Simon Kirby in stark ......”

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Sep 16,2015
Minithumbup
By: 'TerenceB'
Sep 16,2015
4 people found
this helpful
We have received great service from Simon Kirby in stark contrast to the agent we used to sell our property. He is highly recommended and you should ask for him if you want to buy, sell or rent....
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By: Tim B
Sep 17, 2015
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Thanks very much for finding a few moments to write your kind review of the fantastic Simon in our Grayshott team. He is a super fellow so it's great to see him getting this recognition. It is good to to hear that all went well and I hope you will be very happy following your home move. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We have recently rented a property through WPR and were ......”

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Sep 14,2015
Minithumbup
By: 'Mr'
Sep 14,2015
4 people found
this helpful
We have recently rented a property through WPR and were very fortunate to have had Lisa Green arrange our rental. She is highly professional and dealt quickly and efficiently with any queries we had. Her courteous and friendly manner made it a pleasure renting through ...
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By: Tim B
Sep 15, 2015
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Hi Mr & Mrs Law, thank you very much for your review of Lisa. Very good of you to have shared your thoughts and much appreciated. These little rays of sunshine help put a smile on our faces on this grey autumnal day. I hope you will be very happy in your new home and wish you well for the future, Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa has now let out a few properties for us ......”

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Sep 11,2015
Minithumbup
By: 'Stephanie'
Sep 11,2015
4 people found
this helpful
Lisa has now let out a few properties for us and has gone over an beyond our expectations she has always done everything she possibly can to help and has let our properties quickly and to very suitable and good tenants, she always responds to ...
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By: Tim B
Sep 11, 2015
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Hi Stephanie, wow, what a great review of my colleague Lisa, thank you very much indeed. She is a fantastic member of out team so it's great to see her getting this recognition. Thanks too for your faith in WPR Lettings and your continued support and business. It is very much appreciated. Very best wishes for the future and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We have been looking to purchase a rental property in ......”

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Aug 29,2015
Minithumbup
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Polly
By: 'Alyson'
Aug 29,2015
5 people found
this helpful
We have been looking to purchase a rental property in the Alton area for the last few months and Polly has been very proactive in recommending suitable properties then taking us to numerous viewings. She has gone out of her way to obtain additional information ...
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By: Tim B
Sep 01, 2015
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Hello Alyson, thank you very much for writing your review detailing your experience dealing with WPR Alton and in particular Polly. It is very much appreciated. Thanks you too for utilizing Richard Santos and WPR Lettings to act as your lettings agent. He is a fine fellow and I am sure will take good care of your investment. I hope that you are very happy with your personal family home and that this further investment proves to be fruitful for you. Very best wishes and regards, Tim B, Senio ...

“Warren Powell Richards have been fantastic with the sale of ......”

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Aug 28,2015
Minithumbup
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Polly
By: 'Sara'
Aug 28,2015
4 people found
this helpful
Warren Powell Richards have been fantastic with the sale of my property, especially Harry, Steve and Polly. My sale wasn't the easiest and was a very long process (due to my inability to find somewhere else!) but with the help of the excellent staff we ...
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Comment on agent fees
competitive fees.
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By: Tim B
Aug 28, 2015
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Hi Sara, what a great review of Harry, Steve and Polly. Thanks very much. What a great outcome too, to hear you have go the house of your dreams, we all hope you are very, very happy there and wish you all the best for the future. Thanks too for instructing us to act as your agent, very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa supported us in viewing and agreeing our tenancy in ......”

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Aug 26,2015
Minithumbup
By: 'KG'
Aug 26,2015
3 people found
this helpful
Lisa supported us in viewing and agreeing our tenancy in Hindhead. Lisa was very accommodating, flexible and friendly and offered us a lot of helpful information and guidance. Lisa answered a number of questions and was always very responsive. We moved in a relatively short ...
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By: Tim B
Aug 26, 2015
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Hi KG, a note to thank you for your detailed and informative review regarding the fantastic Lisa Green and the service you received from WPR Lettings in Grayshott. It's very good of you to have found a few minutes to share your thoughts. I hope you are very happy with your new home and wish you all the best for the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We interviewed 3 local agents to sell our house and decided ......”

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Aug 23,2015
Minithumbup
By: 'Mrs'
Aug 23,2015
12 people found
this helpful
We interviewed 3 local agents to sell our house and decided on WPR due to Toni's professional approach and enthusiasm. She provide evidence of other sales within the area and, once instructed, provided comprehensive sales particulars. Our house took a few months to sell and we ...
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By: Tim B
Aug 24, 2015
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Hi Mrs Smith - thank you very much for your review of the team at WPR Farnham and in particular the wonderful Toni. It's very good of you and much appreciated. Thanks too for picking us from your shortlist of three in the first place. I wish you all the best for the future, Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Harry was unfailingly polite, friendly and punctual. He effectively showed ......”

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Aug 20,2015
Minithumbup
By: 'Jane'
Aug 20,2015
4 people found
this helpful
Harry was unfailingly polite, friendly and punctual. He effectively showed round prospective buyers and kept us informed throughout the sale process. Once an offer had been made he negotiated efficiently with all parties. Very professional....
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By: Tim B
Aug 24, 2015
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Hello Jane and Robert, it is very good of you to have found a few minutes to write your generous review of Harry, thank you very much. Thanks too for picking WPR to act as your agent, let's face it, you have plenty of agents to pick from so we are very grateful you picked us (hopefully the best) Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“It was a pleasure working with Harry, he kept me ......”

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Aug 19,2015
Minithumbup
By: 'Peter'
Aug 19,2015
4 people found
this helpful
It was a pleasure working with Harry, he kept me well informed & up to date with every issue purchasing my property at 14 Beechwood Road, I have also purchased another property with WPR & also sold my existing property with you I would certainly recommend Warren Powell ...
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By: Tim B
Aug 24, 2015
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Hi Peter, thanks very much for your kind review of young Harry but also for being such a great supporter and client of our small business. It is very much appreciated. Harry is a great representative of our company so it's good to see all his hard work getting spotted. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We have been very impressed by the efficient, courteous and ......”

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Aug 18,2015
Minithumbup
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Richard
By: 'Mr'
Aug 18,2015
5 people found
this helpful
We have been very impressed by the efficient, courteous and friendly service we have received from Mr Santos and his colleagues at Warren Powell-Richards in letting our flat....
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Comment on agent fees
We felt the feels are very reasonable for the comprehensive service that is offered
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By: Tim B
Aug 18, 2015
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Hi Mr & Mrs S and a big thank you for your gracious review of my colleague Richard Santos. Thank you too for the opportunity of acting as your letting agent. These little reviews keep a smile on our face on a cloudy day and are very much appreciated, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We relocated to Alton from West London with our three ......”

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Aug 18,2015
Minithumbup
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Polly
By: 'Steven'
Aug 18,2015
4 people found
this helpful
We relocated to Alton from West London with our three children. Polly's local knowledge was a great, helping us to be close to schools (infants, juniors and seniors) and shops. Whenever we called the office there was always someone on hand to help, if Polly ...
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By: Tim B
Aug 24, 2015
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Hi Steven, a great review of Polly - thank you very much We are delighted that you are pleased with both your super new home and also the street where it is situated. This is great news and we all hope you have many happy years there. Thanks again for finding the time to write you review, very best wishes, Tim B, Senior Partner Warren Powell-Richards ...

“I have had an excellent experience with Warren Powell Richards ......”

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Aug 15,2015
Minithumbup
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Richard
By: 'LydiaJC'
Aug 15,2015
5 people found
this helpful
I have had an excellent experience with Warren Powell Richards as a tennant over the past 12 months. I have been interning in Alton and needed to arrange accommodation very quickly - right from the start WPR were incredibly helpful and aided me to get everything ...
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By: Tim B
Aug 16, 2015
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Hello Lydia, thank you very much for your mention of Trish, Matt and Richard. A very lovely review and informative too. I am glad you enjoyed living in the flat and hope you found life in Alton acceptable. We all wish you the very best for the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We both found the staff who ever we approached to ......”

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Aug 10,2015
Minithumbup
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Richard
By: 'Shaun'
Aug 10,2015
2 people found
this helpful
We both found the staff who ever we approached to be very helpful and polite in all dealings towards are moving to new home. when phoning to sort out miner problems we where pleasantly surprised at the fast response to sort. We both cannot give ...
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By: Tim B
Aug 11, 2015
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Hi Shaun, A note to thank you for your super review of Richards and Nick. I very much hope you are enjoying life in your new home. These little reviews make all the difference to us so thanks for finding the time, Very best wishes, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Harry helped my daughter with buying her first flat and ......”

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Aug 10,2015
Minithumbup
By: 'Becky's'
Aug 10,2015
4 people found
this helpful
Harry helped my daughter with buying her first flat and I liaised with him frequently while she was at work. He was very knowledgeable; professional and very pleasant to do business with - never pushy. He was constantly helping with the details of our purchase ...
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By: Tim B
Aug 11, 2015
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HI Becky's Mum. it's very good of you to have written a few kind words about young Harry, thank you very much. I hope that Becky is loving her super new home. She is very lucky having a great mum like you to help things along when she was at work. We all wish both you and her the very best wishes for the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has been and continues to be a most helpful ......”

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Aug 10,2015
Minithumbup
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Richard
By: 'Peter'
Aug 10,2015
4 people found
this helpful
Richard has been and continues to be a most helpful person answering our queries and forwarding information we request from Alton branch...
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By: Tim B
Aug 11, 2015
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Hello Peter, thanks very much for your review. Short, to the point and very much appreciated. Thanks too for instructing us to act as your letting agent, best wishes and regards, Tim B, Senior Partner, Warren Powell-Ricahrds ...

“Though I loved the property I viewed it was unsettling ......”

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Aug 10,2015
Minithumbup
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Clare
By: 'Debbie'
Aug 10,2015
2 people found
this helpful
Though I loved the property I viewed it was unsettling to receive a less than faverable survey report on this grade 2 property. Being a little nervous about the property I found Steve and Clare very helpful in guiding me through the pit falls of purchasing ...
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By: Tim B
Aug 11, 2015
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Hi Debbie, thanks very much for your review and your positive statements regarding Steve and Clare. If it helps I too purchased an old property with work required but lived there very happily for many years and so I am sure you will enjoy the same experience. We all hope that you love your new home and wish you well for the future, Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Having had a terrible experience in the past with another ......”

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Aug 07,2015
Minithumbup
By: 'Becky'
Aug 07,2015
3 people found
this helpful
Having had a terrible experience in the past with another estate agent in the same area, I was delighted with the service I received from Harry at WPR. Having constantly remained professional and at my beck and call via text, email and phone during the ...
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By: Tim B
Aug 08, 2015
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Hi Becky, what a great review of Harry, thank you very much. He is a great member of the team and a lovely fellow so it's great to see him receiving this recognition. I hope you will be very happy with your new home, very best wishes, Tim B, Senior Partner, Warren Powell-Rihcards ...

“I have received excellent service from all Warren Powell Richards ......”

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Aug 05,2015
Minithumbup
By: 'Rosemary'
Aug 05,2015
2 people found
this helpful
I have received excellent service from all Warren Powell Richards staff but in particular Harry Hitch who has shown courtesy, sympathy (!) and encouragement in the sometimes frustrating circumstances in the long-time selling of 16, Willow Court. When we next have a property to sell he will ...
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By: Tim B
Aug 05, 2015
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Hi Mrs Bailey, thanks very much for your review of Warren Powell-Richards and in particular young Harry who is indeed a fine fellow. Very much appreciated. I am glad we got the deal through to exchange of contracts for you, we are very grateful for your business. Very best wishes for the future, regards Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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