Warren Powell Richards
5/5, 2311 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

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Latest Reviews

 View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
“Highly professional and a pleasure to deal with from initial viewing to completion.I purchased my house through Matthew Taylor ......”
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 30 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
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Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“The property sold was that of my Mums who had ......”

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Nov 21,2015
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Clare
By: 'Beryl.'
Nov 21,2015
4 people found
this helpful
The property sold was that of my Mums who had died. From the start, Clare and all the team were very sympathetic and so caring at a sad time. I had daily updates in the morning on booked viewings, then reports on the viewings in ...
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By: Tim B
Nov 22, 2015
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Hello Beryl, thank you very much for finding the time to write your generous review of Clare and the team at WPR Alton. I am sorry about the circumstances regarding your sale, please accept my best wishes for you and your family at this difficult time. Regards, Tim B, Senior Partner, Warren Powell-Ricahrds ...

“Toni provided a pro-active service and is a real asset ......”

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Nov 17,2015
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By: 'Harriet'
Nov 17,2015
10 people found
this helpful
Toni provided a pro-active service and is a real asset to WPR. We were in a difficult chain and she kept us informed through-out the process. I think if it hadn't been for Toni's approach the chain would have fallen through, rather than just been ...
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By: Tim B
Nov 17, 2015
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Hi Harriet, thank you for you great review of the marvellous Toni at WPR Farnham - It's very good of you to have shared your thoughts - I am super pleased that the transaction got there in the end and hope that you will be very happy with your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“My wife and I rented a flat from Warren Powell ......”

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Nov 09,2015
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Richard
By: 'Edward'
Nov 09,2015
6 people found
this helpful
My wife and I rented a flat from Warren Powell Richards for 5 years. WPR and Richard Santos in particular were excellent throughout. They did a great job of helping us find a property at short notice, responded efficiently and effectively whenever we needed them and ...
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By: Tim B
Nov 10, 2015
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Hi Edward - Thanks very much indeed for your kind words on this website about Richard and your experiencing renting a home through Warren Powell-Richards. I am pleased that you felt valued and well treated. Very best wishes to you and your wife and good luck with your future plans. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“Darren carried out a valuation about 2-3 years ago in ......”

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Nov 07,2015
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By: 'Diana'
Nov 07,2015
5 people found
this helpful
Darren carried out a valuation about 2-3 years ago in a professional manner. Eventually put our property on market this year with another agent due to a lower commission rate than WPR, but disappointed with number of viewers. Changed to WPR and within a week ...
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By: Tim B
Nov 10, 2015
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Hello Mr & Mrs Paynbe, a note to thank you both for your informative review of Darren and Nathan and also for having given us the opportunity of proving our worth as your agent. I am really delighted that we manged to come up with the goods for you and thank you for sharing this outcome on this forum. Very best wishes for the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Harry was exceptionally helpful throughout the whole process, as we ......”

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Nov 06,2015
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By: 'Becky'
Nov 06,2015
6 people found
this helpful
Harry was exceptionally helpful throughout the whole process, as we are first time buyers this was greatly appreciated. Would definitely recommend him....
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By: Tim B
Nov 10, 2015
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Hi Becky & Dom. Thanks for your review of young Harry at Alton and also for your recommendation. It's very good of you. How exciting it is to have just bought your first home. I hope you will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was incredibly helpful from the outset. I had previously ......”

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Nov 06,2015
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Richard
By: 'Angela'
Nov 06,2015
5 people found
this helpful
Richard was incredibly helpful from the outset. I had previously been in to another estate agent and received a poor service. Richard was very polite, friendly and courteous. He listened to what I wanted and his customer service was second to none. After Richard visited ...
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By: Tim B
Nov 10, 2015
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Hi Angela, what a great review of my colleague Richard Santos. Thank you very much indeed. Thanks too for trusting us to look after your property. I am very pleased that everything seems to be going to plan. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Harry was a pleasure to deal with in the sale ......”

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Oct 29,2015
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By: 'Dan'
Oct 29,2015
4 people found
this helpful
Harry was a pleasure to deal with in the sale of our house, professional and polite from start to finish, the same can be said for the whole WPR team, I will definitely use them again if and when the time comes....
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By: Tim B
Nov 02, 2015
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Hi Dan, a note to thank you for your review of the team at WPR Alton and in particular your mention of Harry. Thanks very much indeed. Thank you also for giving us the opportunity of acting as your estate agent. I hope all your house moving plans go smoothly. Very best wishes for the future and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Harry provided an outstanding service acting both as the agent ......”

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Oct 29,2015
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By: 'Susie'
Oct 29,2015
5 people found
this helpful
Harry provided an outstanding service acting both as the agent selling our house and the house we bought. He was very knowledgeable and professional in his approach, always on hand to answer questions or queries. Throughout the process he kept us updated with how things ...
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By: Tim B
Nov 02, 2015
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Hi Mr & Mrs Wey, what a kind and generous review of young Harry at WPR Alton. Thanks you very much indeed, it is great for him to get this recognition as he works exceedingly hard and is indeed a fine fellow. Thank you also for instruction Nick and the team at WPR Alton to market you home, there are no shortage of agents to pick from so it much appreciated that you selected us. I hope you will be very happy in your new home and wish you all the best for the future, Regards and best wishes, Ti ...

“This was quite a complicated sale with many hurdles along ......”

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Oct 28,2015
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By: 'Gemma'
Oct 28,2015
10 people found
this helpful
This was quite a complicated sale with many hurdles along the way. Toni was professional at all times. She was very pro active and nothing was too much trouble for her. She was always at the end of the phone when I had any questions ...
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By: Tim B
Oct 28, 2015
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Hi Gemma, what a lovely review of the wonderful Toni in our Farnham branch - thank you very much - thanks too for the opportunity of acting as your agent - Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare helped me sell a property in Alton and was ......”

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Oct 28,2015
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Clare
By: 'Richard'
Oct 28,2015
6 people found
this helpful
Clare helped me sell a property in Alton and was key to it being a smooth and trouble free process. Only intervening when necessary and easing the way when the process slowed. Her input was always constructive and she maintained a calm and focussed outlook ...
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By: Tim B
Oct 28, 2015
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Hello Richard - a note to thank you very much for your kind review of Clare and the team at WPR Alton, these little review make all the difference to us and are much appreciated. Thanks too for picking us to act as your agent, I know you have plently of agetns to piock from - Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Toni...hmmmmmm... :))))) apart of beeing a very professional agent,she ......”

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Oct 28,2015
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By: 'monica'
Oct 28,2015
8 people found
this helpful
Toni...hmmmmmm... :))))) apart of beeing a very professional agent,she is native kind,which is hard to find in our days,she doesnt do just "her job",but its more than obvious that she puts all her heart for peoples problems.I have never met ...
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Comment on agent fees
Very happy.
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By: Tim B
Oct 28, 2015
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Hi Monica, thanks very much for such a detailed and fantastic review of the wonderful Toni. It is really kind of you to have shared your thoughts and very, very much appreciated. I hope you will be extremely happy with your super new home. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Toni...hmmmmmm... :))))) apart of beeing a very professional agent,she ......”

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Oct 28,2015
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By: 'monica'
Oct 28,2015
9 people found
this helpful
Toni...hmmmmmm... :))))) apart of beeing a very professional agent,she is native kind,which is hard to find in our days,she doesnt do just "her job",but its more than obvious that she puts all her heart for peoples problems.I have never met ...
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Comment on agent fees
Very happy.
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By: Tim B
Oct 28, 2015
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Hi Monica, thanks very much for such a detailed and fantastic review of the wonderful Toni. It is really kind of you to have shared your thoughts and very, very much appreciated. I hope you will be extremely happy with your super new home. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I have used Warren Powell-Richards twice now to find tenants ......”

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Oct 27,2015
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Richard
By: 'Helen'
Oct 27,2015
5 people found
this helpful
I have used Warren Powell-Richards twice now to find tenants for my property and been very happy with the service I have received. Richard has always been extremely helpful and efficient, answering questions, giving good advice and responding promptly to emails, even taking photos of ...
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By: Tim B
Oct 28, 2015
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Hello Helen, a little note to thank you for writing your kind review of Richard Santos and also for picking us to act as your letting agent - it is very much appreciated. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We are very grateful to Polly and the rest of ......”

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Oct 27,2015
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Polly
By: 'RJN'
Oct 27,2015
5 people found
this helpful
We are very grateful to Polly and the rest of the staff at WPR for their help in our purchase. They were always polite and helpful, even though the purchase was for from straight forward. We would highly recommend them...
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By: Tim B
Oct 28, 2015
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Thanks very much indeed for your kind review of Polly and the team at WPR Alton, these reviews are very much appreciated by us all - I hope you will be very happy with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“As a prospective tenant, I found a property that took ......”

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Oct 26,2015
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Richard
By: 'Dawn'
Oct 26,2015
5 people found
this helpful
As a prospective tenant, I found a property that took my interest on Rightmove. I contacted the office and dealt with Richard, who I found to be extremely professional, helpful and efficient. All my questions were promptly dealt with and the whole process was seamless. ...
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By: Tim B
Oct 28, 2015
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Hi Dawn, thanks very much for your review of our lettings team and in particular Richard Santos - It is very good of you to have found the time, I know it's difficult when wrapped up with moving home. I hope you will be very happy in your new home, best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Both Lloyd and Clive were without fail efficient in dealing ......”

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Oct 24,2015
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Clive
By: 'Jon'
Oct 24,2015
8 people found
this helpful
Both Lloyd and Clive were without fail efficient in dealing with any queries. I think the thing that makes them stand out from the norm is they always give the feeling they are pleased to be talking to you - its refreshing to have...
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By: Tim B
Oct 27, 2015
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What a great little review of my colleague Clive and Lloyd - thank you very much - These little reviews make all the difference and keep a smile on our faces. I hope you are very happy with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“The sale of my property has proved to be a ......”

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Oct 24,2015
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By: 'Diana'
Oct 24,2015
4 people found
this helpful
The sale of my property has proved to be a long and drawn out process which at times has been very stressful. Darren and Simon have continually chased estate agents, solicitors, and buyers both up and down the chain. They have acted in a professional ...
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By: Tim B
Oct 28, 2015
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Hi Diana, thanks very much for your review of the Darren and Simon combo - Very much appreciated - they are a super team so it's lovely to see them getting some appreciation. Thank you too for trusting us to act as your agent - I am pleased everything went to plan - Very best wishes and regards, Tim B, Senior Partner - Warren Powell-Richards ...

“Good efficient service. Always kept us informed of visits and ......”

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Oct 21,2015
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By: 'Ravensleigh'
Oct 21,2015
4 people found
this helpful
Good efficient service. Always kept us informed of visits and later on the sale transaction. We felt they were doing everything right throughout the whole sale process....
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By: TIm B
Oct 27, 2015
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Thank you very much for your review of Harry and Nick - very good of you to have found the time and very much appreciated. Thank you too for entrusting us to act as your agent - I am very pleased that all went to plan. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We have sold our family home of 21 years and bought ......”

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Oct 19,2015
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By: 'Ian'
Oct 19,2015
2 people found
this helpful
We have sold our family home of 21 years and bought a new home through Warren Powell Richards recently. At every stage we have received exemplary service from Steve and the team at WPR in Alton. Steve has not only been extremely professional, he has been ...
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Comment on agent fees
We were able to arrange a very competitive fee.
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By: Tim B
Oct 20, 2015
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Hi Ian and Liz, what a lovely review of not just Steve but Polly, Clare Matt and Harry too. Thank you very much indeed. They are a great team so it's good to see them getting this recognition. Thank you also for putting your trust in us after all those years in your home. I am delighted that we did not let you down. Very best wishes for the future and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I had 4 flats to sell in the Alton area. Two ......”

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Oct 15,2015
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Polly
By: 'Mr'
Oct 15,2015
2 people found
this helpful
I had 4 flats to sell in the Alton area. Two had been on with a different agent for a while and the agent was recommending dropping the price. Instead I took on Steve and his team at WPR who sold all 4 flats quickly and for ...
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By: Tim B
Oct 16, 2015
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Hi Mr Cooke - thanks very much for the opportunity of marketing your flats - I am very pleased we managed to get you a good figure for them, especially if our competitors were recommending you reduced - thank too for finding the time to write your review of Steve, Polly and the team at WPR Alton - it is much appreciated. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard is efficient, courteous and knowledgeable. He is good at ......”

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Oct 14,2015
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Richard
By: 'Clive'
Oct 14,2015
2 people found
this helpful
Richard is efficient, courteous and knowledgeable. He is good at finding and screening tenants and ensuring letting is a hassle free as possible. He is always ready to help....
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By: Tim B
Oct 15, 2015
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Hi Clive, thanks very much for your review of my colleague Richards who heads up our team at WPR lettings. Short, succinct, informative and very much appreciated, marvellous. Thank you too for your continued business, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard and his Team have been extremely pro active, friendly ......”

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Oct 13,2015
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Richard
By: 'Lucy'
Oct 13,2015
2 people found
this helpful
Richard and his Team have been extremely pro active, friendly and helpful and prompt with all my recent queries since my husband passed away. I am a land lord for a property in Four Marks and nothing has been to difficult for them to help ...
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By: Tim B
Oct 13, 2015
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Hi Lucy, thank you very much for your review of Richard Santos. I am very sorry to hear about your loss and if in some very small way the team at WPR Alton are making it as easy as possible to deal with your property then I am truly grateful. Thank you very much for your continued trust and business, Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“These two agents have been excellent helping us find our ......”

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Oct 11,2015
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Richard
By: 'Conor'
Oct 11,2015
1 people found
this helpful
These two agents have been excellent helping us find our first property at the start of 2015 and now most recently have helped us upsize into a bigger home. These agents are always at the end of the phone or email as soon as they can ...
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Comment on agent fees
Fees were 100% what we would expect. do not feel over charged at all.
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By: Tim B
Oct 12, 2015
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Hi Conor & Sophie, thanks for the supportive comments regarding Matt and Richard at WPR Lettings in Alton. It's really kind of you to have shared your thoughts and much appreciated. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Warren Powell Richards handled my purchase very professionally, there was ......”

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Oct 11,2015
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Clive
By: 'Scott'
Oct 11,2015
5 people found
this helpful
Warren Powell Richards handled my purchase very professionally, there was a slight technicality with my searches which required some attention with my solicitor and Lloyd mediated this efficiently and without any delay. I am impressed at how Warren Powell Richards operate, without me ever needing ...
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By: Tim B
Oct 12, 2015
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Hello Scott - A note to thank you for the generous review of Lloyd and Clive at WPR in Farnham. It's very much appreciated. We all hope you will be very happy with your new home, you must always feel free to pop into the office when passing and say hello. Very best wishes for the future and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Warren Powell Richards and Richard Santos, in particular, made the ......”

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Oct 10,2015
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Richard
By: 'Gill'
Oct 10,2015
2 people found
this helpful
Warren Powell Richards and Richard Santos, in particular, made the process of renting run smoothly. being approachable and friendly at all times, they went out of their way to provide a professional and excellent service. This included paying attention to the small details, which really ...
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By: Tim B
Oct 12, 2015
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Hi Gill, a note to thank you for the super review of my colleague and friend Richards Santos - he is a fine fellow so its great to see him receive this feedback and I know you will have put a smile on his face. Very best wishes with your future plans and regards, Tim B, Senior Partner, Warren Powell-Ricahrds ...

“We actually had the pleasurable experience of buying our house ......”

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Oct 09,2015
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Clive
By: 'Keith'
Oct 09,2015
7 people found
this helpful
We actually had the pleasurable experience of buying our house through Lloyd and the team some 4 years ago. And it was that positive experience which led us to re-appoint WPR when the time came to sell. We did however conduct our due diligence across a ...
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By: Tim B
Oct 12, 2015
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Hi Keith - what a kind and generous review of my colleagues Lloyd and Clive at WPR Farnham - thank you very much - thank you too for your continued support and business. I am very pleased that we got your sale through to a satisfactory conclusion - we will work very hard to make sure we are up to parr when dealing with your rental property too. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“My wife and I have recently vacated a rental property ......”

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Oct 08,2015
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Desmond
By: 'D.'
Oct 08,2015
5 people found
this helpful
My wife and I have recently vacated a rental property which we had leased from WPR. Whilst in the property we had our usual agent inspections, these were always organised well in advance and we found that WPR were very accommodating in changing the day ...
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By: Tim B
Oct 08, 2015
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Thanks for finding a few minutes to write a review and share your experience as a tenant dealing with us here at WPR Haslemere, it is much appreciated - Great to hear that all went to plan. Very best wishes for the future. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Toni has been absolutely fantastic from start to finish. We ......”

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Oct 08,2015
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By: 'Vicky'
Oct 08,2015
8 people found
this helpful
Toni has been absolutely fantastic from start to finish. We had a few agents come round to give us an idea of how much our property was worth and Toni's was not only the most enthusiastic but she didn't feel like a "sales person" more ...
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By: Tim B
Oct 08, 2015
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Hi Vicky, what a sensational review of WPR Farnham and in particular the fantastic Toni. Thanks very much for both your kind words and for sharing your thoughts. I am very pleased that the transaction reached a good conclusion. Thanks too for your business and picking us to act as your agent. I hope the future is rosy for you, Regards and best wishes, Tim B, Senior Partner Warren Powell-Richards ...

“The service I received from Polly and Matt at WPR ......”

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Oct 07,2015
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Polly
By: 'Anonymous'
Oct 07,2015
3 people found
this helpful
The service I received from Polly and Matt at WPR was excellent. They were very professional, provided good advice and really helped me through the sales process right through to completion. I would thoroughly recommend them....
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By: Tim B
Oct 07, 2015
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Thanks you very much for your review of Polly and Matt, very kind of you to have shared your thoughts. Thanks too for your business and picking us to act as your agent. Very good luck with your future plans, regards and best wishes Tim B, Senior partner, Warren Powell-Richards ...

“Clare was very helpful during the rather quick purchase of ......”

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Oct 02,2015
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Clare
By: 'James'
Oct 02,2015
3 people found
this helpful
Clare was very helpful during the rather quick purchase of my property. She was in constant contact through phone/email to keep me updated and I was extremely surprised how smoothly everything went through. I would highly recommend WPR and Clare in particular....
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By: Tim B
Oct 02, 2015
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Hello James, a note to than you for the fab review of my colleague Clare. She is a great asset to our company so it's great for her to get this little mention. I am please the transaction seems to have been an easy one and hope you are very happy with your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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