Warren Powell Richards
5/5, 2310 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 29 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Images & Videos

“I have used the services of a number of letti......”

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Apr 17,2023
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Melissa
By: 'Hugh'
Apr 17,2023
4 people found
this helpful
I have used the services of a number of letting agents over the years but the service I have received from WPR is by far and away the best. In this review I want to specifically mention Melissa in the maintenance department who has been ...
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By: Tim B
Apr 17, 2023
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Thank you very much indeed for your review featuring Melissa in the WPR Property Management team. She is a fantastic asset to our company and a very nice lady too so it's great to see her getting your recognition. Thank you also for picking us at WPR to act as your letting agent, we appreciate your business. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Great Lettings experience...”

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Apr 13,2023
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Richard
Estelle Gurney
By: 'James'
Apr 13,2023
1 people found
this helpful
Many thanks to Richard Santos and Estelle Gurney for arranging a rental property for me. They made the whole process very easy and straight forward. I would definitely recommend....
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By: Tim B
Apr 17, 2023
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Thank you very much for the review featuring Richard and Estelle from WPR Lettings. We really appreciate both your review and your recommendation and I'm delighted that your move into your new home went well. I hope you are very happy there, regards and best wishes, Tim B, Senior Partner, Warren Powell-RIchards ...

“Stephen went above and beyond...”

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Apr 11,2023
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Stephen
By: 'Rob & Sophie'
Apr 11,2023
4 people found
this helpful
Stephen went above and beyond to ensure we were kept updated with developments and progress as well as helping to move the process along. Additionally, nothing was too much trouble when arranging further viewings even further down the purchase process which we really appreciated. We ...
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By: Tim B
Apr 12, 2023
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Thank you very much indeed for taking the time to post your 5 star review featuring Stephen at WPR Godalming. It's great to hear that he took good care of you and very nice of you to have shared your thoughts. I hope you are very happy with fabulous your new home. Regards and very best wishes, Tim B, Senior partner, Warren Powell-Richards ...

“Clare was amazing from start to finish during......”

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Apr 09,2023
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Clare
By: 'Sophie & Ben'
Apr 09,2023
1 people found
this helpful
Clare was amazing from start to finish during our home-buying process and we would highly recommend her and WPR to all! Clare is highly professional, extremely helpful, friendly, calm, an excellent communicator, always there to help with any questions or queries and nothing was too ...
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By: Tim B
Apr 11, 2023
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Thank you very much indeed for such a detailed and lovely review regarding Clare at WPR Alton. It’s really kind of you to have shared your thoughts and we are very grateful to you. I hope you love your fab new home and will be very happy there, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Clare was highly professional and very effici......”

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Apr 06,2023
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Clare
By: 'Daisy'
Apr 06,2023
5 people found
this helpful
Clare was highly professional and very efficient with answering any questions we had throughout our first house purchase. She kept us updated throughout the whole process. Very pleased....
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By: Tim B
Apr 06, 2023
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It's great to hear that you have just secured your first fabulous home and most of all we hope you will be super happy there and make many marvellous memories. We are very grateful to you for your 5 star review too. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“WPR Absolutely Brilliant...”

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Apr 06,2023
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Clare
By: 'Jackie Wiesinger'
Apr 06,2023
1 people found
this helpful
We have used WPR twice now to sell property & both times we were lucky enough to have Clare as our agent & each time she has been absolutely brilliant, she works tirelessly to make the selling process as stress free as possible. I would not hesitate ...
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By: Tim B
Apr 06, 2023
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Thank you very much for being such a great and supportive client of our company and for being kind enough to post your review featuring the wonderful Clare at WPR Alton. We are very appreciative and wish you all the very best wit your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Highly professional...”

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Mar 31,2023
Minithumbup
Clare
Richard
By: 'Cliff Rush'
Mar 31,2023
3 people found
this helpful
WPR exemplify the standards to which all estate agents should aspire. The rental management team is first class, sorting any issues with minimal input from me. The sales team is equally professional. Clare Knight dealt with most of my sale enquiries. She is highly professional ...
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By: Tim B
Apr 01, 2023
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Thank you very much indeed for the 5 star review and the recommendation of our sales and lettings teams and especially for your mention of Clare and Richard and their colleagues in our Property Management team. We are very appreciative. Best wishes and regards Tim B, Senior Partner, Warren Powell-Richards ...

“10/10 Service from Richard Santos as always! ......”

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Mar 22,2023
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Richard
By: 'LISA JUSTICE'
Mar 22,2023
3 people found
this helpful
10/10 Service from Richard Santos as always! Excellent job finding tenants for all my rental properties. Wouldn't use anyone else....
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By: Tim B
Mar 22, 2023
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Thank you for being such a great client of our company and for your 5 star mention of my colleague and friend Richard who heads up WPR Lettings. We are very grateful to you and wish you all the very best, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Polly helped us sell my mom's house during a ......”

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Mar 22,2023
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Polly
By: 'Sheila Florence Andrews'
Mar 22,2023
2 people found
this helpful
Polly helped us sell my mom's house during a difficult, changing market and then find an assisted living apartment for her to purchase. As I live in California she was very helpful in getting my mum to appointments and was calm and reassuring when difficulties ...
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By: Tim B
Mar 23, 2023
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Many thanks for posting your 5 star review featuring my friend and business partner Polly Gillert at WPR Alton, it’s great to hear that we got your mum into a new home and I hope she will be happy there. We all wish you and your family all the very best for the future, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Great service - happy client...”

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Mar 17,2023
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Richard
Estelle Gurney
By: 'Tim'
Mar 17,2023
4 people found
this helpful
Great service from Richard and the team. No void period and competitive rent received. Have no hesitation in recommending the services of WPR to anyone wishing to let property in the area...
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By: Tim B
Mar 22, 2023
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Many thanks for picking us at WPR Lettings to act as your agent and for taking the time to post your kind review recommending our company and featuring Richard and Estelle. We are very appreciative and wish you all the very best, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Accolades to Richard! ....”

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Mar 16,2023
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Richard
By: 'Pat Dickson'
Mar 16,2023
1 people found
this helpful
Accolades to Richard! He has handled two moves for us, including our first in the UK when we had no qualifying rental criteria. He believed in us, and found us a property. Thank you Richard!...
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By: Tim B
Mar 22, 2023
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It’s great to hear that Richard helped you find your first U.K. home and very good of you to have shared your experience and posted your 5 star review. Thank you very much and best of wishes with your future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Shout out to Richard Santos at Warren Powell ......”

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Mar 16,2023
Minithumbup
Richard
By: 'Lauren'
Mar 16,2023
2 people found
this helpful
Shout out to Richard Santos at Warren Powell Richards who has been amazing with organising all our paperwork for moving into and out of our first flat letting. He has made the whole process easy and painless. Plus he is a lovely guy!...
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By: Tim B
Mar 22, 2023
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What a lovely review, thank you very much for your kind words, I know Richard who heads up WPR Lettings will be delighted. Best of luck with your future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Very happy with my experience with Richard of......”

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Mar 14,2023
Minithumbup
Richard
By: 'Ellouisa'
Mar 14,2023
6 people found
this helpful
Very happy with my experience with Richard of WPR, all communication has been fast and efficient making me and my partner feel much more comfortable with the process. I feel comfortable asking any questions knowing that Richard ensures everything will be answered within good time....
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By: Tim B
Mar 15, 2023
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It's great to hear that Richard who heads up WPR Lettings did a good job of getting you into your new home and very good of you to have shared your experience. I hope you are enjoying life in your new home and wish you well for the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I was very happy with the service I received...”

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Mar 14,2023
Minithumbup
Stephen
Neil
By: 'Lynn'
Mar 14,2023
4 people found
this helpful
I was very happy with the service I received from both Stephen and Neil. Feedback after viewings was always prompt and constructive, and they handled the sale of my mother's house well at a very difficult time in the market...
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By: Tim B
Mar 15, 2023
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Thank you very much for instructing us at WPR Godalming to market your mothers home and for taking the time to post your flattering 5 star review featuring Neil and Stephen. We are very appreciative and wish you and your family all the very best for the future. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“During our time in Alton, my partner and I ha......”

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Mar 10,2023
Minithumbup
Richard
By: 'Alexander McDermott'
Mar 10,2023
5 people found
this helpful
During our time in Alton, my partner and I have had a very positive experience renting a property with Warren Powell Richards. Most of my interactions were with Richard Santos at the agency who was an extremely helpful and friendly individual. With excellent communication, he ...
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By: Tim B
Mar 14, 2023
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It's great to hear that Richard and his Lettings team at WPR Alton were efficient and friendly doing your time in Alton and very kind of you to have taken the time to share your thoughts and post your review. We wish you all the very best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“The whole WPR team in Alton handled the sale ......”

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Mar 10,2023
Minithumbup
Polly
By: 'Barry'
Mar 10,2023
4 people found
this helpful
The whole WPR team in Alton handled the sale of our property in a professional manner. Particular praise goes to Polly who was our key contact. Her friendly manner and prompt communication meant we received immediate feedback on every viewing and were kept informed during ...
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By: Tim B
Mar 14, 2023
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Thank you very much indeed for picking us at WPR to act as your agent and then for taking the time to write your kind words about Polly and her colleagues in WPR Alton and to post your 5 star review. We are very grateful to you for your business and wish you all the very best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was a pleasure to deal with when rent......”

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Mar 08,2023
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Richard
By: 'Aidan Green'
Mar 08,2023
4 people found
this helpful
Richard was a pleasure to deal with when renting a property through WPR. Excellent communication and pleasant manner. Thanks Richard...
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By: Tim B
Mar 08, 2023
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Many thanks for taking the time to post your 5 star review featuring Richard Santos, the head of WPR Lettings. it's good of you to have shared your thoughts and much appreciated. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare was really helpful, friendly and profes......”

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Mar 08,2023
Minithumbup
Clare
By: 'E&N'
Mar 08,2023
3 people found
this helpful
Clare was really helpful, friendly and professional through our purchase process. Communication was really good, whenever there was a small delay, Clare was keen to sort it out. Would definitely recommend her and WPR as well....
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By: Tim B
Mar 08, 2023
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Hello and a big thank you for taking the time to give Clare your 5 star review, she's a star so it's great to see her getting your recognition. I hope you are very happy with your new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard does a great job representing WPR. Hi......”

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Mar 07,2023
Minithumbup
Richard
By: 'Jacky'
Mar 07,2023
1 people found
this helpful
Richard does a great job representing WPR. His knowledge experience and professionalism shines through every interaction. we enjoyed 3 years working with Richard and should we need a home for rent or sale in the Alton area he will be our first call...
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By: Tim B
Mar 08, 2023
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Thank you very much indeed for being such a model tenant over the last few years, for your recommendation of WPR and for taking the time to post your kind review featuring Richard who heads up WPR Lettings and giving us 5 stars. We are very grateful to you and wish you all the very best for the future. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“Richard together with the other agents of WPR......”

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Mar 06,2023
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Richard
By: 'Ryan Burbos'
Mar 06,2023
2 people found
this helpful
Richard together with the other agents of WPR Alton branch are very friendly and very accommodation to all the queries that I have. From the very first time that I inquire about the property up this very moment...
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By: Tim B
Mar 07, 2023
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Many thanks for taking the time to post your review mentioning Richard Santos and his colleagues at WPR Alton, it's much appreciated. Very best wishes in your new home and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I move around frequently for work but always ......”

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Mar 04,2023
Minithumbdown
Richard
By: 'Tanya'
Mar 04,2023
4 people found
this helpful
I move around frequently for work but always dread having to do house viewings and organise everything once I move in- I had the greatest experience by far through WPR. Firstly I had consistent and regular communication leading up to my viewings. Richard was kind, ...
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By: Tim B
Mar 07, 2023
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It's great to hear that Richard who heads up WPR Lettings took care of you when you were moving to Alton and very kind of you to have shared you experience and posted your 5 star review, thank you. I hope you enjoy your new home and life in Alton, it's a super place to live. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Great experience. Highly recommended...”

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Mar 02,2023
Minithumbup
Neil
By: 'Carol'
Mar 02,2023
4 people found
this helpful
Neil Pritchard was excellent during the process of my property sale. He kept us well informed with regular updates as to how progress was being made ....
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By: Tim B
Mar 03, 2023
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Hello and many thanks for posting your 5 star review featuring Neil at WPR Godalming, we really appreciate you taking the time to share your thoughts and entrusting us to act as your agent. Best wishes and good luck with your future plans, Tim B, Senior Partner, Warren Powell-Richards ...

“Amazing location and a wonderful home. Our agent, Richard, was ......”

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Feb 28,2023
Minithumbup
Richard
By: 'Ryan'
Feb 28,2023
5 people found
this helpful
Amazing location and a wonderful home. Our agent, Richard, was super responsive, efficient and very friendly. He has gone above and beyond in helping us with everything. We love our new home. Thank you!...
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By: Tim B
Feb 28, 2023
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What a super review, thank you, it's always fantastic to hear that someone is really happy in their new home and we are very grateful to you for posting your kind review featuring Richard who heads up WPR Lettings. I wish you all the very best for the future, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We stumbled upon WPR when looking for a home ......”

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Feb 26,2023
Minithumbup
Polly
By: 'Miran Bonaca'
Feb 26,2023
3 people found
this helpful
We stumbled upon WPR when looking for a home to buy in Hampshire, found a property, and made an offer, then the mortgage rates shot skywards, and had to change lenders a few times to get the interest rate and conditions we could live with, ...
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By: Tim B
Feb 26, 2023
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It's sounds like it was quite an epic journey to securer your new home but now that you have we all hope you will be super happy there and create many fabulous memories. Thank you very much for the 5 star and kind words, we hope you enjoyed the Prosecco. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“1 bedroom flat letting...”

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Feb 25,2023
Minithumbup
Richard
By: 'George'
Feb 25,2023
4 people found
this helpful
I rent a flat from Richard from WPR. He, and everyone else afterwards was very very helpful in everything, and the few times that I requested something from the agency, everyone was very helpful and responsive. Highly recommended !!!!!!...
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By: Tim B
Feb 26, 2023
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Hello and many thanks for the 5 star review and your recommendation of Richard who heads up WPR Lettings and his colleagues. We are very appreciative and wish you all the very best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Faultless service...”

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Feb 23,2023
Minithumbup
Richard
By: 'Richard Barnes'
Feb 23,2023
5 people found
this helpful
I rented a house in Alton via WPR for two years and during that time the service I received from Richard and his colleagues was faultless. They found a house to that could accommodate my two dogs and when anything needed fixing from a new ...
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By: Tim B
Feb 23, 2023
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Thank you very much for the 5 star review and for sharing your thoughts on the service that you received from Richard and his colleagues in the Property Maintenance team. It's great to hear that they took good care of you. Good luck with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“New to area...”

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Feb 17,2023
Minithumbup
Polly
By: 'Mr and Mrs B'
Feb 17,2023
4 people found
this helpful
Our purchase had a few hiccups but Polly was fantastic at keeping everything together and communicating with all parties. We are delighted that we finally have our new home and will certainly use wpr if we ever sell!...
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By: Tim B
Feb 17, 2023
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Hello and many thanks for your 5 star review of my colleague the wonderful Polly but most of all, it's great to hear that you have got your fab new home and we all hope you will be super happy there. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I would like to thank Richard Santos from the......”

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Feb 13,2023
Minithumbup
Richard
By: 'Jamie urry'
Feb 13,2023
5 people found
this helpful
I would like to thank Richard Santos from the Alton branch. He has been great from the start to finish of our renting experience with WPR, very helpful in assisting me and my partner on our first renting journey made everything run smoothly and comfortably....
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By: Tim B
Feb 16, 2023
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Thank you very much for taking the time to post your 5 star review and kind words regarding my friend and colleague Richard Santos who heads up WPR Lettings, we are very grateful to you and wish you all the very best with your future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Highly recommend Claire who worked very hard....”

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Feb 10,2023
Minithumbup
By: 'Henry'
Feb 10,2023
5 people found
this helpful
Highly recommend Claire who worked very hard to find the right tenants for my mothers house ably supported by the rest of the team. Such a friendly and approachable office....
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By: Tim B
Feb 12, 2023
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It's great to hear that Claire was successful in finding the right tenants for your mothers home and thank you for you kind comments that the team at Grayshott are friendly and approachable. They really are a great team so it's great to see them getting your recognition. Thank you also for picking WPR to act as your lettings agent. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard is always very prompt and helpful to ......”

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Feb 10,2023
Minithumbup
Richard
By: 'Corrin'
Feb 10,2023
5 people found
this helpful
Richard is always very prompt and helpful to respond and resolve to any queries that I have, regardless of how big or small my question may be. Richard is always very friendly and knowledgeable in his responses....
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By: Tim B
Feb 12, 2023
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Thank you for sharing your thoughts on dealing with Richard Santos who heads up WPR Lettings and for the 5 star review, we are very grateful to you. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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Warren Powell Richards