Warren Powell Richards
5/5, 2311 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 30 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Images & Videos

“A friendly and professional team who have handled our sale ......”

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May 11,2016
Minithumbup
By: 'Mrs'
May 11,2016
8 people found
this helpful
A friendly and professional team who have handled our sale and purchase impeccably. Always available for any queries and kept the chain progressing, whilst ensuring both vendors and purchasers were happy. Would highly recommend....
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Comment on agent fees
Fees are going to always seem high when added to the other cost of moving and stamp duty. However we were very pleased with the service we received and the marketing material produced.
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By: Tim B
May 11, 2016
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Hello Mrs Terentis, a little note to thank you for your supportive and generous review regarding WPR Haslemere and my colleagues Simon and Jacob. It's mucgh appreciated. Thank you too for trusting us to act as your agent, I am pleased it all went to plan. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa has been really fantastic helping with our rental - ......”

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May 10,2016
Minithumbup
By: 'Julia'
May 10,2016
6 people found
this helpful
Lisa has been really fantastic helping with our rental - made the whole experience stress free. She has been great in keeping the process moving along and we have really felt that she has cared about the move and worked hard to get everything right ...
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By: Tim B
May 18, 2016
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Hi Julia, thank you very much for finding a few minutes to share you thoughts on dealing with our colleague Lisa. We all really appreciate it and I know Lisa was thrilled to see your mention. I hope you are very happy with your new home. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa has been extremely helpful throughout the process of getting ......”

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May 09,2016
Minithumbup
By: 'Emma'
May 09,2016
7 people found
this helpful
Lisa has been extremely helpful throughout the process of getting my flat rented. Everything was extremely quick and painless! I would absolutely recommend both Lisa and Warren Powell Richards to anyone looking for a friendly, efficient and professional service....
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Comment on agent fees
Very reasonable
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By: Tim B
May 10, 2016
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Hi Emma, just a note to thank you both for trusting us here at WPR to act as your letting agent but also for writing your super review sharing your thoughts about Lisa who heads up the WPR lettings team at Grayshott and Haslemere. It is very good of you and we really appreciate it. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I purchased our house through WPR and Harry and Steve ......”

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May 06,2016
Minithumbup
By: 'Dan'
May 06,2016
7 people found
this helpful
I purchased our house through WPR and Harry and Steve were fantastic from start to finish. Highly recommended. Thanks very much....
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By: Tim B
May 07, 2016
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Hi Dan, thanks very much for the supportive review featuring Harry and Steve at WPR Alton. We all hope you will be very happy in your super new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has been managing our flat for several years now ......”

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May 06,2016
Minithumbup
Richard
By: 'Kath'
May 06,2016
6 people found
this helpful
Richard has been managing our flat for several years now and the level of his service has always been excellent. He always responds immediately to e-mails and goes the extra mile to find us new tenants or arrange for repairs. We really couldn't recommend him ...
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Comment on agent fees
The fees are very reasonable for the service provided.
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By: Tim B
May 07, 2016
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Hi Mr & Mrs Connolly, just a little note to thank you for the great review of my colleague Richard Santos who heads up the lettings team at WPR. Thank you too for your business over the last few years, we are very appreciative and I am delighted that you have found the service up to scratch. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“This was not an easy sale. I aways knew it ......”

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May 05,2016
Minithumbup
By: 'The'
May 05,2016
5 people found
this helpful
This was not an easy sale. I aways knew it would take a bit of magic....and they did it. Good advice on the marketing price started the ball rolling with plenty of interest. Communication were excellent The ability to thoroughly understand a buyer and ...
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Comment on agent fees
What I expected - no shock here. They earned their money. One of the other flats in the block has been on with an internet only Agent for nearly 2 years......An Agent who understood the Lease and outgoings for this particular building was essential
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By: Tim B
May 05, 2016
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What a great moniker, thank you for making me smile. A little note to thank you very much for using our company to market your home and also to say thanks for your super review of Darren, Michella and the team. Very best wishes for the future and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We have recently exchanged on a property advertised via Warren ......”

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May 04,2016
Minithumbup
By: 'Happy'
May 04,2016
13 people found
this helpful
We have recently exchanged on a property advertised via Warren Powell Richards and have been very impressed with the service that we have received as a buyer in a sometimes complicated and tricky process. We have been liaising with Matthew Rabbitts who has been extremely ...
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By: Tim B
May 04, 2016
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What a great review of young Matt Rabbitts, thank you very much. We all love it when we get positive feedback so sharing your thoughts is very much appreciated. I hope you will be very happy with your new home. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We had truly exceptional service from Lisa during my mothers ......”

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May 03,2016
Minithumbup
By: 'J'
May 03,2016
6 people found
this helpful
We had truly exceptional service from Lisa during my mothers recent house move. Nothing was too much trouble and Lisa repeatedly went the extra mile to ensure that the move went smoothly, despite a number of complications. This was a tricky move for my mother, ...
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By: Tim B
May 03, 2016
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Hello and thank you for finding a few minutes to share your thoughts on Lisa Green who heads up the lettings team at WPR Grayshott and Haslemere. It's really good of you and much appreciated. I know that Lisa was delighted to see your comments too. I hope that all is well and that your mother has happily settled in. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Ricards ...

“Rented a flat through Warren Powell Richards in Alton ,I ......”

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Apr 28,2016
Minithumbup
Richard
By: 'top'
Apr 28,2016
7 people found
this helpful
Rented a flat through Warren Powell Richards in Alton ,I always dealt with Richard I found him very helpful and very easy to communicate with ,I can easily say if I ever need to rent another property he would be the first port of call ,...
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By: Tim B
Apr 29, 2016
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Thank you very much for sharing your experience of dealing with Richards at WPR Lettings Alton. We very much appreciate it. I am glad you had a good experience and hope you enjoyed your time in Alton. Very best wishes for the future, regards, and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We put our property to rent with WPR and Steven ......”

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Apr 26,2016
Minithumbup
By: 'very'
Apr 26,2016
15 people found
this helpful
We put our property to rent with WPR and Steven quickly had several clients to view the property . He was extremely professional and efficient , making the whole process for us , so easy , kept us informed and upto date throughout the whole process . I would have ...
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Comment on agent fees
competitive
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By: Tim B
Apr 26, 2016
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Hello and thank you for the great review of Steven and the service you received from WPR Lettings in Godalming. Thanks too for picking us to act as your letting agent, I am please that all went to plan and that we found you a good quality tenancy. These reviews are really appreciated by us all here at WPR so it's good of you to have found a few minutes to safer your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I have recently moved in to the area and decided ......”

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Apr 25,2016
Minithumbup
By: 'James'
Apr 25,2016
13 people found
this helpful
I have recently moved in to the area and decided to rent after many years of owning a property so it was reassuring to have Steven to guide me through the process. Communication with Warren Powell-Richards and Steven Byers in particular was exceptional and this ...
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Comment on agent fees
The fees were fair and not excessive by any means.
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By: Tim B
Apr 25, 2016
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Hi James, a quick note to thank you for your review of Steven at WPR Godalming. I am pleased that you found everything to your satisfaction. We really appreciate these reviews, as a local business they are invaluable to us and I know Steven will have been delighted to see your comments too. I hope you will continue to be very happy in your new home. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Friendly, engaging, eager to get things moving along as quickly ......”

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Apr 24,2016
Minithumbup
By: 'Callum'
Apr 24,2016
7 people found
this helpful
Friendly, engaging, eager to get things moving along as quickly as possible. Quick, prompt and understanding when it comes to concerns or queries....
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By: Tim B
Apr 24, 2016
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Hello and thank you for the generous review of our colleague Jacob at WPR Haslemere. It's very good of you to have shared you thoughts and very much appreciated. I hope you will be very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“The team at Warren Powell Richards showed professionalism and persistence ......”

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Apr 19,2016
Minithumbup
By: 'Charles'
Apr 19,2016
6 people found
this helpful
The team at Warren Powell Richards showed professionalism and persistence in selling our newly converted flats in Beacon Hill. Both Michaela and Nathan, responsible for the individual sales, had the 'never say never' approach and were very much result driven. The team lead by Darren ...
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Comment on agent fees
Standard Agent's Fees were applied
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By: Tim B
Apr 23, 2016
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Hello Mr Slater and thank you very much indeed for your great review of cheeky young Nathan and equally naughty Michaels. They are a fine team so it's great that you spotted them. Thank you also for the opportunity of working with you project. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Simon was brilliant, the service he supplied us was, very ......”

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Apr 15,2016
Minithumbup
By: 'Debbie'
Apr 15,2016
6 people found
this helpful
Simon was brilliant, the service he supplied us was, very informative all the way through till the end. What he said he delivered, and would go the extra mile as to drop paperwork in to us as to complete sooner. He was professional yet friendly. ...
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Comment on agent fees
Very good, and very competitive .
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By: Tim B
Apr 23, 2016
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Hi Debbie - what a lovely review of young Simon at Farnham. Thank you very much. He is a really lovely fellow so it's great to see your kind words. Thanks too for for being a client of our company. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Moving house is always a stressful time and Lisa made ......”

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Apr 14,2016
Minithumbup
By: '???'
Apr 14,2016
4 people found
this helpful
Moving house is always a stressful time and Lisa made the process much easier. Professional, friendly, warm and informative, she assisted me in securing a property and made the process much smoother. She responded swiftly to my questions and ensured I was aware of every ...
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Comment on agent fees
Fees were as expected but I was surprised to be paying for the inventory check-in. At previous rental properties, the landlord has paid this.
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By: Tim B
Apr 15, 2016
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A little thank you for the supportive and generous review detailing your experience of dealing with Lisa out Grayhsott head of lettings. Much appreciated and very welcome. I hope you have been very happy with your home. Just a little thought regarding the inventory fee that you mentioned. The landlord did infact pay for the check in inventory but it is the tenant who pays for the check out inventory which is what you were charged for in this instance. The fees are all paid in advance and so ...

“I have been dealing with Lisa for the last three ......”

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Apr 14,2016
Minithumbup
By: 'PandS'
Apr 14,2016
3 people found
this helpful
I have been dealing with Lisa for the last three years and cannot recommend her enough, I have had a hassle free three years with the management of properties, very experienced and a good judge of character!...
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Comment on agent fees
Fees very reasonable
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By: Tim B
Apr 23, 2016
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Thank you very much indeed for both your review but most of all for being a long term supporter and client of our little business. It's very much appreciated and I wish you all the very best. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Absolute pleasure dealing with Toni, nothing to much effort contacted ......”

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Apr 14,2016
Minithumbup
By: 'The'
Apr 14,2016
5 people found
this helpful
Absolute pleasure dealing with Toni, nothing to much effort contacted with updates all through the process. Would recommend her to others....
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Comment on agent fees
Fair
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By: Tim B
Apr 23, 2016
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Hi and a bit thank you for finding the time to share your thoughts regarding the wonderful Toni and WPR Farnham. It's very much appreciated as was your decision to pick Toni and WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa handled the letting of my apartment very well indeed. ......”

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Apr 14,2016
Minithumbup
By: 'Ted'
Apr 14,2016
2 people found
this helpful
Lisa handled the letting of my apartment very well indeed. It was more complicated than most as it was in a care home. She established very good relationships with all involved and kept me well informed at all times.The tenant and her children spoke ...
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Comment on agent fees
Good
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By: Tim B
Apr 23, 2016
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Hello Mr Tylee . A little note to say a big thank you for both the great review of Lisa at Grayshott and also for giving us the job of acting as your letting agent. Thanks to for the generous recommendation - as a local business we really appreciate it, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very impressed with the service that we have received from ......”

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Apr 14,2016
Minithumbup
Dan
By: 'Exceptional'
Apr 14,2016
10 people found
this helpful
Very impressed with the service that we have received from Warren Powell-Richards, Godalming, during our recent sale. Daniel gave us confidence from the beginning and worked hard to sell our house quickly. Once under offer, Matt provided an exceptional service to get us to exchange. ...
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Comment on agent fees
Competitive
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By: Tim B
Apr 23, 2016
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Hello and thank you very much indeed for the super review of Matt and Daniel at WPR Godalming. I am very please that you found the service to your liking and that we got the job done for you. It is also very good of you to have given the new team at Godalming the opportunity of acting as your agents and much appreciated. very best wishes, and regards Tim B, Senior Partner, warren Powell-Richards ...

“Toni is refreshingly straight forward to deal with and has ......”

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Apr 11,2016
Minithumbup
By: 'Ash'
Apr 11,2016
6 people found
this helpful
Toni is refreshingly straight forward to deal with and has a wonderful sense of humour which smoothed the way throughout the whole transaction. We would not hesitate to recommend warren powell richards and will definitely use them again in the future....
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By: Tim B
Apr 11, 2016
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Hello and thanks for the great and flattering review of Toni at WPR Farnham and also for your kind recommendation of that team. It is very much appreciated. I hope you are very happy with your new home and wish you all the best for the future. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“Simon has been an excellent help from day one, very ......”

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Apr 11,2016
Minithumbup
By: 'Lily'
Apr 11,2016
5 people found
this helpful
Simon has been an excellent help from day one, very reliable and honest which most estate agents are not. He has a very effeicent manor of dealing with problems or issues and makes everyone feel very welcome. Simon has made my move go with ease ...
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Comment on agent fees
Fees are reasonable
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By: Tim B
Apr 13, 2016
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Dear Mrs Jackson, thank you very much indeed for sharing your thoughts regarding our colleague, friend and lettings manager Simon Greenwood. It was very good of you. Thanks too from dropping the bottle of champagne into our offices, it was a really lovely gesture. We all hope you will be very happy with your new home, regards, Tim B, Senior Parner, Warren Powell-Richards ...

“I'd had my house on the market with another local ......”

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Apr 07,2016
Minithumbup
Dan
Neil
By: 'Ian'
Apr 07,2016
12 people found
this helpful
I'd had my house on the market with another local agent for around 3 months without success. I had a flyer through the door from Warren Powell-Richards so I thought I'd give them a call. The moment I met Daniel I could tell that he had ...
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By: Tim B
Apr 11, 2016
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What a kind and generous review of Dan, Neil and the team at Godalming, thank you very much. Thanks too for giving our new office this opportunity, I am glad that we came up with the goods for you. I hope you and your wife will be very happy in Wiltshire. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I just completed on my house purchase and I couldn't ......”

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Apr 07,2016
Minithumbup
Dan
By: 'Wendy'
Apr 07,2016
11 people found
this helpful
I just completed on my house purchase and I couldn't thank Matthew and Daniel enough. They were both so helpful and charming throughout and gave me every confidence along the way that everything would be fine. I don't plan on moving any time soon but ...
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By: Tim B
Apr 11, 2016
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Hi Mrs Sommers, thank you very much for the super review of Matt and Dan. It is very kind of you to have found a few minutes to tell the world about your experience and much appreciated. As Godalming is a new team it's great to get this encouraging feedback. I hope you are very happy with your new home, very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“After having a property to rent for over a month ......”

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Apr 06,2016
Minithumbup
By: 'SJK'
Apr 06,2016
15 people found
this helpful
After having a property to rent for over a month with another agent Steven had our property rented within days. Back up from other members of the team in Godalming was excellent. So far administration and management of the letting has been excellent....
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Comment on agent fees
Very competitive
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By: Tim B
Apr 11, 2016
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Hello and thank you for sharing your thoughts regarding Steve and your experience dealing with the team at WPR Godalming Lettings - I am delighted that it all went to plan and i must confess it always feels good to have have enjoyed some success when one of competitors was struggling. Thanks again and very best wishes, Tim B, Senior Partner, Warren Powell-RIchards ...

“Simon is an absolute credit to letting agents in Farnham. ......”

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Apr 05,2016
Minithumbup
By: 'Qi_And_Mark'
Apr 05,2016
5 people found
this helpful
Simon is an absolute credit to letting agents in Farnham. From moving in to moving out he has been supportive, informative and very pleasant to deal with. Having dealt with other lettings agents in the area he certainly made us feel welcome from the get-go, ...
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Comment on agent fees
Good
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By: Tim B
Apr 06, 2016
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It was lovely to open my computer this morning and see such a glowing and kind review of my colleague and friend Simon Greenwood. Thank you very much indeed. He really cares about the strive he provides and so it great to see him get this recognition. I hope you will be very happy in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I found Lisa and the team at Grayshott very helpful, ......”

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Apr 04,2016
Minithumbup
By: 'mas'
Apr 04,2016
3 people found
this helpful
I found Lisa and the team at Grayshott very helpful, informative and punctual, I would recommend them and use them again....
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Comment on agent fees
Standard fees
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By: Tim B
Apr 04, 2016
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Hello and thank you for your kind words featuring the wonderful Lisa at WPR Grayshott. Thanks too for picking us to act as your letting agent, it is very much appreciated, we have no shortage of competitors I know. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa was very professional and portrayed a caring approach about ......”

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Apr 04,2016
Minithumbup
By: 'M.'
Apr 04,2016
3 people found
this helpful
Lisa was very professional and portrayed a caring approach about our property and who would rent our home. She continues to be very supportive and keeps us up -to-date if there are any concerns, a 5 Star for sure on the review rating!!...
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Comment on agent fees
Agent's Fees are good
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By: Tim B
Apr 04, 2016
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Hello and thanks very much for your great review of young Lisa at WPR Grayshott. It's good of you to mentioner approach because she really does care about doing the best for her clients so it is lovely when that has been noticed. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa was very professional and extremely helpful throughout the whole ......”

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Apr 01,2016
Minithumbup
By: 'The'
Apr 01,2016
3 people found
this helpful
Lisa was very professional and extremely helpful throughout the whole process of trying to rent the property we wanted. Lisa answered any questions we had promptly and nothing seemed too much trouble. We would highly recommend Lisa....
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Comment on agent fees
Good
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By: Tim B
Apr 04, 2016
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Just a little note to thank you for writing your kind review featuring Lisa in WPR Grayshott and also to wish you well in your new home. It's good of you to recommend us and much appreciated, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Despite too many hiccups to mention on an older unusual ......”

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Apr 01,2016
Minithumbup
Polly
By: 'Nick'
Apr 01,2016
4 people found
this helpful
Despite too many hiccups to mention on an older unusual property, the service was never less than cheerful, positive and proactive. Cannot speak highly enough of the efforts put in on our behalf...
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Comment on agent fees
Very reasonable
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By: Tim B
Apr 04, 2016
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Hi Nick, a little note to thank you both for your review of young Polly and Nick but also for kindly instructing us to act as your agent in the first place. I am sorry about the hiccups but delighted that we got there in the end, regards dn very best wishes, Tim B, Senior Partner, warren Powell-Richards ...

“Clare is brilliant estate agent who has demonstrated not only ......”

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Mar 31,2016
Minithumbup
Clare
By: 'Boran'
Mar 31,2016
4 people found
this helpful
Clare is brilliant estate agent who has demonstrated not only high professional standards but also maintained friendly, approachable and helpful manners all along the way from negotiating to completing the sale. Clare is the agent that you can rely on and she will keep you ...
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By: Tim B
Mar 30, 2016
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Hi Boran, what a kind and generous review of Clare at WPR Alton. Thanks very much. She is a star so it's great to see her getting this recognition. I hope you are very happy with your purchase and wish you all the best for the future, Regards, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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Warren Powell Richards