Warren Powell Richards
5/5, 2311 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

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Latest Reviews

 View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
“Highly professional and a pleasure to deal with from initial viewing to completion.I purchased my house through Matthew Taylor ......”
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 30 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
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Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“Harry has been very helpful and attentive to detail during ......”

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Jun 08,2016
Minithumbup
By: 'pudding'
Jun 08,2016
4 people found
this helpful
Harry has been very helpful and attentive to detail during our purchase. He was very informative through the viewings and gave us plenty of time to view and return to the property when necessary. Thank you...
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Comment on agent fees
NA
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By: Tim B
Jun 08, 2016
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Hello and thank you for your review of my colleague Harry Hitch who is based in the Alton WPR office. I hope you are delighted with your new property. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa was very helpful throughout the process, I was very ......”

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Jun 06,2016
Minithumbup
By: 'Stacey&luke'
Jun 06,2016
5 people found
this helpful
Lisa was very helpful throughout the process, I was very impressed with how smoothly everything went! Would definatly recommend. Fantastic staff very helpful....
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Comment on agent fees
Good
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By: Tim B
Jun 08, 2016
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Hi Stacey and Luke, thanks very much for your review of Lisa at WPR Grayshott. It's good of you to have shared your thoughts and much appreciated. I very much hope you are enjoying life in your new home, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard helped us to find a perfect property for rent, ......”

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Jun 03,2016
Minithumbup
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Richard
By: 'L'
Jun 03,2016
3 people found
this helpful
Richard helped us to find a perfect property for rent, it was exactly what we were looking for. We were moving from abroad and with Richard's amazing professionalism and human attitude we did not come accross any troubles at all. He made everything very clear, ...
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Comment on agent fees
very reasonable, in fact very good
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By: Tim B
Jun 05, 2016
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Thank you for writing your review of our Head of Letting Richard Santos. I hope you are enjoying life back in Hampshire and that your new home is to your liking. As a local business these reviews are very important to us so your comments are very much appreciated. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Thank you Simon for all your help with our move. ......”

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Jun 03,2016
Minithumbup
By: 'Charmaine'
Jun 03,2016
5 people found
this helpful
Thank you Simon for all your help with our move. From the very beginning he was the first agent that we actually felt like they wanted to show us around the property and he made us feel excited about the property! We would highly recommend ...
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By: Tim B
Jun 05, 2016
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Hello and thank you for sharing your thoughts on dealing with my colleague Simon Greenwood who heads up WPR Lettings in Farnham. It's very good of you and much appreciated. I am delighted he found you a suitable home and hope you are enjoying life there. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“My experience of dealing with Harry during a very difficult ......”

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Jun 01,2016
Minithumbup
By: 'H'
Jun 01,2016
5 people found
this helpful
My experience of dealing with Harry during a very difficult and emotional time selling my house and buying another was excellent. He was always there for me and nothing was too much trouble. Thank you Harry for everything...
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By: Tim B
Jun 01, 2016
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Hello and thank you for your review of Harry at WPR Alton. He is a super chap and so it's great to see your kind comments. I am delighted to hear he helped you through your move and would also like to thank you for trusting us to act as your agent, Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Simon was an absolute dream to work with. He made ......”

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May 30,2016
Minithumbup
By: 'AnnieD'
May 30,2016
7 people found
this helpful
Simon was an absolute dream to work with. He made my needs as a client the highest priority and made sure every step of the way that I understood what was going on and that I was being protected. As a non-native (American) he was ...
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Comment on agent fees
Very reasonable and worth every penny.
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By: Tim B
May 30, 2016
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Hello Annis and a big THANK YOU VERY MUCH for your kind words about out Farnham Lettings Manager, Simon Greenwood. I know that he was delighted to see your thoughts. These reviews and your recommendation make all the difference to us and are much appreciated. I hope you are very happy in Farnham. Best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We recently sold our house through the Farnham branch of ......”

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May 27,2016
Minithumbup
By: 'Emma'
May 27,2016
7 people found
this helpful
We recently sold our house through the Farnham branch of Warren Powell-Richards and could not be happier with the service that we received from Toni. Toni was incredibly supportive through out the entire process and it is thanks to her that we got the full ...
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Comment on agent fees
We very pleased with the reasonable fees offered.
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By: Tim B
May 27, 2016
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Hello Emma, a note to thank you for your review of Toni at WPR Farnham and also for picking Toni and WPR to act as your agents. Your kind words are much appreciated. Very best wishes with your future plans and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa was an excellent help in securing the property I ......”

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May 26,2016
Minithumbup
By: 'Emma'
May 26,2016
4 people found
this helpful
Lisa was an excellent help in securing the property I wanted. She kept me well informed throughout and was able to answer an queries I had very quickly. Even when there a few bumps in the road she did all she could to help me ...
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By: Tim B
May 27, 2016
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Hi Emma, a quick THANK YOU for your super review of Lisa at WPR Grayshott. Very good of you to have shared your thoughts. I hope you are very happy in your new home. regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Thank you to Richard who has been extremely helpful with ......”

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May 26,2016
Minithumbup
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Richard
By: 'Holly'
May 26,2016
4 people found
this helpful
Thank you to Richard who has been extremely helpful with moving into our rented accommodation, with puntual responses and an overall smooth process....
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Comment on agent fees
Good
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By: Tim B
May 27, 2016
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Hello Holly. A little note to wish you well in your new home but also to thank you for your review of Richard who heads up the team at WPR Alton. I am glad that all went to plan, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We bought our home through Lloyd 3 1/2 years ago and had ......”

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May 26,2016
Minithumbup
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Clive
By: 'Perfect'
May 26,2016
6 people found
this helpful
We bought our home through Lloyd 3 1/2 years ago and had no hesitation in selling it through him and WPR recently. Most agents tell you what you want to hear, to get the property on their books, then fail to meet your high expectations. Lloyd was ...
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Comment on agent fees
Very good
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By: Tim B
May 27, 2016
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hello and thank you for your super review of Lloyd, Clive (old boy) and the team at WPR Farnham. Thanks you too for being such a great client. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“A very big thank you to Harry Hitch from WPR ......”

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May 25,2016
Minithumbup
By: 'DanielBudd'
May 25,2016
4 people found
this helpful
A very big thank you to Harry Hitch from WPR Alton branch who supported me through the proceedings of finding my first property to successfully completing on it. Harry was in continuous contact with me throughout the whole process upholding a very high level of ...
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Comment on agent fees
N/A first home
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By: Tim B
May 25, 2016
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Hi Daniel, thanks very much for your generous review of young Harry. It's very good of you to have shared your thoughts. Harry is a super fellow and is indeed well turned out so it's great to see this feedback but I have to be careful as otherwise his head will grow even bigger and he won't be able to fit through the office door in the morning. I hope you will be very happy with your new home, very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has been extremely thorough and helpful throughout the process ......”

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May 24,2016
Minithumbup
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Richard
By: 'Colin'
May 24,2016
5 people found
this helpful
Richard has been extremely thorough and helpful throughout the process of letting our property and has kept us fully informed at all times....
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Comment on agent fees
Good
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By: Tim B
May 24, 2016
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A little thank you for your review of Richard Santos who heads up our lettings team here at WPR. We really appreciate these reviews and so are very grateful. Thanks too for instructing us to act as your letting agents. Regards and best, Tim B, Senior Partner, Warren Powell-Richards ...

“After a turbulent and hard time for our family, these ......”

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May 24,2016
Minithumbup
By: 'Very'
May 24,2016
4 people found
this helpful
After a turbulent and hard time for our family, these guys made selling what had been our family home for many years, as smooth as it could ever have been. Their understanding and professionalism was second to none. We could not have asked for a ...
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Comment on agent fees
Very Good
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By: Tim B
May 25, 2016
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Thank you very much for sharing your experience of dealing with my colleagues Darren and Nathan at WPR Grayshott. We are very grateful to you. Thank you too for instructing us to act as your agent, I know it was a very big decision after so many years at the same home. Very best wishes for the future, Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Darren was nothing short of a godsend throughout the whole ......”

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May 24,2016
Minithumbup
By: 'Andy'
May 24,2016
6 people found
this helpful
Darren was nothing short of a godsend throughout the whole process of buying our first home. He was kind enough to help us decode the jargon, put us in contact with some good industry professionals and generally just steer us in the right direction through ...
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Comment on agent fees
N/A
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By: Tim B
May 24, 2016
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Hello Andy, just a little thank you for your review of Darren at WPR Grayshott. It's very good of you. We all hope you are very happy with your super new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Lloyd was our main agent for both the sale and ......”

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May 24,2016
Minithumbup
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Clive
By: 'Matt'
May 24,2016
7 people found
this helpful
Lloyd was our main agent for both the sale and purchase of our properties. He was very professional, well-organised, honest and prompt at replying to queries and requests and was very proactive on our behalf. We can't thank him enough for enabling us to buy ...
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Comment on agent fees
Good
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By: Tim B
May 25, 2016
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What a lovely review, it's great to hear that someone has achieved the goal of living in their dream home. Thank you very much for writing your review, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Michaela and all the staff have been fantastic throughout the ......”

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May 23,2016
Minithumbup
By: 'Mr'
May 23,2016
6 people found
this helpful
Michaela and all the staff have been fantastic throughout the whole buying process of our new house, we have had a few problems, which were sorted out promptly and professionally. would not hesitate to recommend WPR Grayshott to anyone buying or selling in the area....
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N/A
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By: Tim B
May 24, 2016
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Hi Mr Cox, a little thank you for the super review of young Michaela at WPR Grayshott. It's good of you to have shared your thoughts and much appreciated. We all hope you love your new home and wish you all the best for the future. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Service! Thank you to Darren and to Nathan and ......”

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May 23,2016
Minithumbup
By: 'EXCELLENT'
May 23,2016
5 people found
this helpful
Excellent Service! Thank you to Darren and to Nathan and of course the rest of the team for there tireless efforts and support in making the whole process as seamless and positive as you have. brilliant service from start to finish. We always felt well ...
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Comment on agent fees
The fees were very competitive and worth every penny for the excellent service received in return
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By: Tim B
May 24, 2016
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Hello and thank you for the fantastic review of Darren, Nathan and the team at WPR Grayshott. We all really appreciate it as we do your decision to instruct us here at WPR in the first place. Very best wishes and regards, Tim B, Senior Partner,Warren Powell-Richards ...

“I have a flat in Haslemere which I was considering ......”

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May 21,2016
Minithumbup
By: 'William'
May 21,2016
7 people found
this helpful
I have a flat in Haslemere which I was considering renting out. Jacob came to see it on a Tuesday morning & was extremely helpful. I visited the WPR office next day & agreed a very competitive rate for full management. The flat was advertised the next ...
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Comment on agent fees
Total fees charged were very reasonable & less than I had expected which is rare today.William
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By: Tim B
May 22, 2016
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Hi William, thanks very much for sharing your experience of dealing with Jacob at WPR Haslemere and thanks too for trusting us to act as your letting agent. Is very kind of you and much appreciated. I am delighted that everything seems to have gone to plan. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Toni was a fantastic estate agent and made every effort ......”

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May 20,2016
Minithumbup
By: 'Mitch'
May 20,2016
9 people found
this helpful
Toni was a fantastic estate agent and made every effort to oversee the entire process: from valuation to the final move. She looked after the sale of my late parents home with the most exceptional professional skills, and respectful good humour. Thanks to her, what ...
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By: Tim B
May 22, 2016
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H Mitch, just a little thank you for sharing your thoughts on dealing with Toni. She is a real star so it's lovely to see you comments. Thanks you too for instructing us at WPR to act as your agent, I appreciate it is a difficult time for you and am glad that it all went to plan. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa was very helpful with all my questions regarding our ......”

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May 20,2016
Minithumbup
By: 'Harry'
May 20,2016
6 people found
this helpful
Lisa was very helpful with all my questions regarding our letting. She was prompt in getting me a reply and was friendly and approachable when meeting with her. Thanks for your help with our move....
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By: Tim B
May 22, 2016
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Hi Harry, a little thank you for taking the time to write your review of Lisa. Much appreciated. I hope you are very happy with your new home. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Toni was a complete professional right through the whole process ......”

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May 19,2016
Minithumbup
By: 'Mary'
May 19,2016
7 people found
this helpful
Toni was a complete professional right through the whole process of my house move. She kept me informed every step of the way and she was engaged and supportive right up to the point where I got the keys to my new house. I did ...
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Comment on agent fees
Excellent rate as I was buying and selling through the agent
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By: Tim B
May 19, 2016
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Hello Mary and thank you for the super review of our friend and colleague Toni. I am delighted that all went to plan and would also like to thank you for picking Toni and WPR Farnham to act as your agent. Very best wishes for the future and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Whether you were looking to rent or to let as ......”

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May 19,2016
Minithumbup
By: 'Suzanne'
May 19,2016
7 people found
this helpful
Whether you were looking to rent or to let as a landlord, I would highly recommend using Simon, he has a fantastic enthusiastic approach with his clients. We had an excellent client handling experience....
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Comment on agent fees
Reasonable, lower than other agents.
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By: Tim B
May 19, 2016
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Hi Suzanne & Davy, thanks for the kind review of Simon at WPR Farnham, you are absolutely right, his enthusiasm is boundless which make him a joy to work with. It was very good of you to share your thoughts. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We would like to thank Clare knight for helping us ......”

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May 19,2016
Minithumbup
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Clare
By: 'Ferne'
May 19,2016
5 people found
this helpful
We would like to thank Clare knight for helping us in our purchase of our new bungalow which we completed on today . When we had a few problems she was very good in talking to the builders and making sure our concerns where delt with ...
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By: Tim B
May 19, 2016
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Hi Mr & Mrs Ferne, a little note to thank you both for writing your review regarding Clare at WPR Alton. I'm glad she was successful when dealing with the builders. It can be a difficult time. I hope you are very happy with your new home and enjoy many happy years there. ...

“Sam and I just wanted to say a huge thank ......”

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May 18,2016
Minithumbup
By: 'The'
May 18,2016
3 people found
this helpful
Sam and I just wanted to say a huge thank you for helping us sell our house. Its been a bit of a nightmare with people letting us down, but you guys have never let us down. Always patient, kind and understanding, you've always put ...
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Comment on agent fees
Very competitive and they certainly prove why using traditional estate agents is better and effective.
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By: Tim B
May 18, 2016
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What a lovely, kind and flattering review of Nathan at WPR Grayshott. Thank you very much indeed. I am delegated that you/we got there in the end and hope that you are very happy in your super new home. We all really appreciate you sharing your thoughts, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Mr Santos has been the letting agent for my property ......”

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May 17,2016
Minithumbup
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Richard
By: 'Diane'
May 17,2016
4 people found
this helpful
Mr Santos has been the letting agent for my property for 4 years now and has provided a trouble free service. He has been quick to find tenants, thorough in vetting prospective tenants and just as conscientious with the contracts and follow-on service....
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Comment on agent fees
This agent is well worth the fee WPR charges.
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By: Tim B
May 18, 2016
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A little note to thank you very much for your business over the last 4 years and also to thank you for sharing your thoughts on working with Richard who heads up WPR Lettings in Alton. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We are renting a flat in Bordon and have dealt ......”

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May 17,2016
Minithumbup
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Richard
By: 'Anes'
May 17,2016
4 people found
this helpful
We are renting a flat in Bordon and have dealt with Richard Santos. Richard has been extremely helpful person . He was very efficient by responding to our emails quickly and professionally, we would highly recommend him. Pleasure working with him....
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Comment on agent fees
reasonable
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By: Tim B
May 18, 2016
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Hello and thank you for the great review of my colleague Richard Santos who heads up WPR Alton Lettings. It's very much appreciated, very best wishes with your future plans and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Just a note to say I rented a property in ......”

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May 17,2016
Minithumbup
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Richard
By: 'Emma'
May 17,2016
4 people found
this helpful
Just a note to say I rented a property in Alton (Helens Close)through Warren Powell Richards and Richard Santos looked after us and dealt with everything very well and very efficiently. *Our landlords were brilliant and anything we wanted/needed doing they were on ...
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By: Tim B
May 18, 2016
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Hi Emma, what a kind and lovely review of Richard but also thanking your landlord. It's really good of you and much appreciated. Thanks for being an Ace tenant, best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I am renting a bungalow in Long Sutton and have ......”

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May 13,2016
Minithumbup
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Richard
By: 'Lilias'
May 13,2016
4 people found
this helpful
I am renting a bungalow in Long Sutton and have dealt with Richard Santos. Richard has been extremely helpful and professional and communication via emails has been very efficient. I would highly recommend him....
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Comment on agent fees
The agents fee's are very reasonable especially taking into consideration the fast and efficient service I have been given.
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By: Tim B
May 13, 2016
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Hello and thank you for your kind review of Richard Santos who heads up the team at WPR Lettings in Alton. I hope you have been very happy in your home and I am glad that Richard managed to make the experience as trouble free as possible. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Despite a difficult and drawn out transaction with several issues ......”

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May 11,2016
Minithumbup
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Polly
By: 'Alton'
May 11,2016
7 people found
this helpful
Despite a difficult and drawn out transaction with several issues due to the nature of the property I purchased, the service and support I received was outstanding....
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By: Tim B
May 11, 2016
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Hello and thank you for your review of WPR Alton and in particular Polly and Nick. I hope you are very happy with your purchase. I am glad we got there in the end. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Have been using WPR and in particular Richard Santos for ......”

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May 11,2016
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Richard
By: 'Houstonstewart'
May 11,2016
6 people found
this helpful
Have been using WPR and in particular Richard Santos for a number of years to find tenants for my letting properties because I can rely on him. He is very personable and professional and would not hesitate to recommend him....
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Comment on agent fees
Fees are competitive
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By: Tim B
May 11, 2016
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Thank you very much for your kind words about out Lettings Partner, Richard Santos. I know that he was delighted to see your thoughts. These reviews make all the difference to us and are much appreciated. Thank you also for your continued business and placing your trust in our agency. Best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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