Warren Powell Richards
5/5, 2311 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

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Latest Reviews

 View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
“Highly professional and a pleasure to deal with from initial viewing to completion.I purchased my house through Matthew Taylor ......”
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 30 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
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Images & Videos
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Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“There were three main reasons why I chose Warren Powell-Richards ......”

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Nov 22,2016
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Polly
By: 'Tim'
Nov 22,2016
6 people found
this helpful
There were three main reasons why I chose Warren Powell-Richards to sell my house; 1. A realistic valuation, 2. A competitive fee, 3 and most importantly, Polly, whom I found to be friendly, efficient, trustworthy and lacking in some of the least attractive traits one often associates with ...
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Comment on agent fees
Competitive.
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By: Tim B
Nov 22, 2016
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Hi Tim, what a great review of Polly - I am sitting with her as I type this and she said "what a nice man" - we really appreciate your comments and your business. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“This is a team I have known for a while, ......”

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Nov 22,2016
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By: 'Andy'
Nov 22,2016
6 people found
this helpful
This is a team I have known for a while, having been involved on numerous property transactions with them over the years. Always a welcome smile in the office, excellent use of personal email for communication, so no waiting for the office manager to screen ...
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Comment on agent fees
No surprises, what they said they would be
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By: Tim B
Nov 22, 2016
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Hi Andy, thanks very much for the super review of WPR Grayshott with particular mentions of Lisa and Sarah. They are indeed a great team so it's always nice to see them get some recognition. Thank you too for trusting us as your letting agent, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“The team in Haslemere made what we all know is ......”

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Nov 22,2016
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Desmond
By: 'TK'
Nov 22,2016
8 people found
this helpful
The team in Haslemere made what we all know is a horrible time, more bearable. While being exceedingly efficient, Jacob was also on hand to make me smile when required - much appreciated! I found all to be efficient, knowledgeable and friendly. I believe they ...
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Comment on agent fees
competitive
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By: Tim B
Nov 22, 2016
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Thanks very much for your supportive review featuring Des and Jacob. It was lovely to hear that not only did Jacob help sell your house but made you smile too, splendid. Thank you too for picking us to act as your agent. Very best wishes with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I found Jacob very friendly and he helped a lot ......”

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Nov 22,2016
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By: 'Zannah'
Nov 22,2016
8 people found
this helpful
I found Jacob very friendly and he helped a lot when the process was starting to slow down. Very happy with Jacob's service....
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Comment on agent fees
N/A
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By: Tim B
Nov 22, 2016
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Hello and thank you for sharing your thoughts on Jacob at WPR Haslemere. He is a fine fellow so it's good to see your comments. I hope you will be very happy with your new home. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We dealt almost exclusively with Michaela and consider she contributed ......”

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Nov 21,2016
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By: 'Bob'
Nov 21,2016
8 people found
this helpful
We dealt almost exclusively with Michaela and consider she contributed greatly to the speed and smoothness of the sale, making it - very nearly - stress-free. The whole WPR experience was very good, however, and we'd definitely choose them again....
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Comment on agent fees
No comment.
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By: Tim B
Nov 22, 2016
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Hi Bob, thanks very much for the review and also for your business. I am glad the transaction didn't cause you to many sleepless nights. I know Michaela was very pleased to see your kind comments too. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Matt has been really helpful throughout the process of buying ......”

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Nov 17,2016
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By: 'Ashlee'
Nov 17,2016
12 people found
this helpful
Matt has been really helpful throughout the process of buying a house. While looking for a house he was honest & gave us time to find the place that was right for us. He's dealt with our many enquiries very promptly and has made lots of ...
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Comment on agent fees
N/A
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By: Tim B
Nov 18, 2016
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Hi Ashlee & Alex, thanks very much for your review featuring Matt at WPR Godalming. He is a great chap and so it's good to see him get this recognition. I am very grateful to you. I hope you both love your super new home and that all goes well with your future plans. Regards, and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Would like to thank Richard for his patience and care ......”

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Nov 16,2016
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Richard
By: 'eve'
Nov 16,2016
6 people found
this helpful
Would like to thank Richard for his patience and care in helping me through the process of renting a flat. Inspite of my many difficulties and problems he remained courteous and reassuring, resulting in a succesful move into a very nice flat....
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Comment on agent fees
Have no recent data to compare fee rates, however i consider it worth the price.
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By: Tim B
Nov 16, 2016
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Hi Eve, thanks very much for your kind review of my colleague Richards Santos. Great to know that you like your new flat, I hope you will ben very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We were very happy with Warren Powell Richards and would ......”

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Nov 15,2016
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Desmond
By: 'Rists'
Nov 15,2016
7 people found
this helpful
We were very happy with Warren Powell Richards and would not hesitate to use them again. They worked really hard to facilitate our sale. Their communication with our buyers and ourselves was excellent....
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Comment on agent fees
We were quite happy with the fees.
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By: Tim B
Nov 15, 2016
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Hello and a little thank you very much for your kind and supportive review featuring Des and Jacob at WPR Haslemere. We really appreciate these reviews and are very grateful to you. Thanks too for picking us from the crowd of estate agents to market your home. I am glad we lived up to your expectations. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Lisa made the process very easy for us and responded ......”

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Nov 08,2016
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By: 'G'
Nov 08,2016
5 people found
this helpful
Lisa made the process very easy for us and responded to all enquiries we made quickly. Lisa is friendly, knowledgable and her attention to details was greatly appreciated....
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Comment on agent fees
good
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By: Tim B
Nov 08, 2016
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Thank you very much for finding a few minutes to write your kind review featuring Lisa and detailing your experiences with WPR. These little reviews help keep us upbeat and make all the effort worthwhile. I hope you are very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Thank you very much Michaela and the team at Grayshott. ......”

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Nov 04,2016
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By: 'Chez'
Nov 04,2016
9 people found
this helpful
Thank you very much Michaela and the team at Grayshott. You were professional at all times and ensured the sale of my property went through very smoothly. The photographs taken for advertising were excellent and certainly showed the house to its best potential, a very ...
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Comment on agent fees
The fees were reasonable and I certainly felt justified for the work put into the sale and completion
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By: Tim B
Nov 04, 2016
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Hi Chez and a big THANK YOU for writing your super review regarding WPR Grayshott and in particular the wonderful Michaela. We are all very grateful to you. Thank you too for picking us to market your home and act as your agent. Very best wishes with your future plans, regards, and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“We have just purchased a property in Alton & have been ......”

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Nov 01,2016
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Clare
By: 'Mr'
Nov 01,2016
3 people found
this helpful
We have just purchased a property in Alton & have been helped along the way by Clare.It has not been a straightforward process but Clare has always been approachable,professional & helpful. We thank her for her assistance....
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By: Tim B
Nov 01, 2016
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Mr & Mrs Hubble, thank you very much indeed for writing your review featuring Clare at WPR Alton. She is a real star so it is kind of you to have noticed and given her this recognition. I am very pleased that your purchase reached a satisfactory conclusion and hope you will be very happy with your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Ricards ...

“It has been a stressful summer to sell a property ......”

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Oct 30,2016
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Clive
By: 'Rush'
Oct 30,2016
7 people found
this helpful
It has been a stressful summer to sell a property in the South East, but Clive's outstanding efforts ensured that stress was minimised for us. Our house in South Farnham was sold on its launch day at marginally over the asking price, with two offers ...
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Comment on agent fees
Lowest percentage quoted by the three we asked. Well worth the money.
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By: Tim B
Oct 31, 2016
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What a super review of my friend and colleague Clive Powell-Richards at WPR Farnham. I remember clearly the wobble when your first buyer decided to walk away and was delighted that Clive managed to save the day. Very best wishes with your future plans and thanks very much for your business. Regards and best, Tim B, Senior Partner, Warren Powell-Richards ...

“My experience in putting my apartment on the market started ......”

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Oct 28,2016
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Desmond
By: 'Margaret'
Oct 28,2016
5 people found
this helpful
My experience in putting my apartment on the market started in August 2016 when it appeared that perhaps it was not a good time to choose to sell. After a timid start, things picked up and I duly received promising viewings conducted by the enthusiastic attention ...
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Comment on agent fees
The fees were satisfactory and reasonable considering the amount of work undertaken on my behalf.
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By: Tim B
Oct 31, 2016
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Hello and thank you for your review of Desmond at WPR Haslemere. Thank you also for picking us to act as your agent - I know we have plenty of competition so your business is really appreciated. Very best wishes with your future plans, regards, Tim B, Senior Partner Warren Powell-Richards ...

“Our experience with Warren Powell Richards has been surprisingly stress-free ......”

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Oct 27,2016
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Desmond
By: 'Georgia'
Oct 27,2016
8 people found
this helpful
Our experience with Warren Powell Richards has been surprisingly stress-free and pleasant. Jacob promoted and organised a successful open day that resulted in the sale of our property, all in one week. He has been on call ever since then, assisting with any queries, applying ...
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By: Tim B
Oct 27, 2016
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Hi Georgia, thanks very much for your kind review featuring Des and Jacob. It's very good of you and much appreciated. Thank you too for entrusting us to act as your agent. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I have been looking to move from Guildford to Godalming, ......”

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Oct 24,2016
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By: 'Ben'
Oct 24,2016
11 people found
this helpful
I have been looking to move from Guildford to Godalming, and found my current house on Rightmove. Very quickly contacted the agency, Steven has been helpful all the way, making the communication with the landlady super easy. Paperwork was effortless, and everything went smoothly. I ...
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Comment on agent fees
Fees are what they are, we would all love to see them disappear, but they make the service what it is. So not complaining too much.
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By: Tim B
Oct 24, 2016
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Hi Ben - thanks very much for the super review of our colleague Steve Byers. It's very much appreciated. I am very pleased that you are enjoying life in your new home. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Daniel and his whole team were excellent. Friendly, polite, candid ......”

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Oct 21,2016
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Dan
By: 'Pete'
Oct 21,2016
12 people found
this helpful
Daniel and his whole team were excellent. Friendly, polite, candid with their advice which I preferred, efficient and professional. Everything I would expect in a good estate agent. Would highly recommend....
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By: Tim B
Nov 07, 2016
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Hello and thank you very much for your review featuring the team at WPR Godalming. We are very grateful to you for this recognition. Thank you too for picking us to act as your agent. I hope that you future plans all go smoothly, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I recently purchased a property and dealt with mainly Darren. ......”

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Oct 21,2016
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By: 'Home'
Oct 21,2016
7 people found
this helpful
I recently purchased a property and dealt with mainly Darren. Darren was very professional along with his team and they all were very attentive to the purchase in answering my queries swiftly. I could tell the team were working well for the vendor and as ...
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Comment on agent fees
As this is a review for purchase - n/a
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By: TIm B
Oct 21, 2016
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Hello and thank you for the flattering review of Darren and his colleagues at WPR Grayshott, it is much appreciated. I hope you love your new home. Thank you very much for entrusting us to act as your agent too. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Cannot praise Polly and Clare enough for making the whole ......”

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Oct 21,2016
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Polly
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Clare
By: 'Paul'
Oct 21,2016
7 people found
this helpful
Cannot praise Polly and Clare enough for making the whole experience of buying a home as problem free as they could. We were kept informed, updated and reassured and are now finally home owners!!! Thank you so much ladies........
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By: Tim B
Oct 21, 2016
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What a happy review, hearing how you have successfully become home owners. That's fantastic and the best bit of our job as agents. I hope you love your new home and will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards PS Thank you very much for the review too ...

“WPR did a first class job in selling our bungalow. ......”

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Oct 17,2016
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By: 'DeeP'
Oct 17,2016
10 people found
this helpful
WPR did a first class job in selling our bungalow. There were a number of delays in the chain but they were resolved very effectively to the satisfaction of aii parties....
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Comment on agent fees
Fees were fair & reasonable considering the effort expended.
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By: Tim B
Oct 17, 2016
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Hello and thank you for your review of the Godalming team at WPR and thank you too for selecting us to act as your agent. Very best wishes with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“A highly professional, calm and knowledgeable service provided at all ......”

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Oct 15,2016
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Neil
By: 'Ian'
Oct 15,2016
9 people found
this helpful
A highly professional, calm and knowledgeable service provided at all times despite the unusual stresses involved in this transaction. Always helpful, prompt responsiveness and I would be confident in stating that our chain would have collapsed without his involvement....
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Comment on agent fees
An indispensable part of the property buying process is worth double the fee.
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By: Tim B
Oct 17, 2016
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Hello Mr Whalley and thank you for your super review of our colleague Neil Pritchard. It is gratifying to hear that he made so much difference to the transaction. I hope you are very happy with your purchase. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We purchased our current Grayshott home from Warren Powell & Richards' ......”

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Oct 14,2016
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By: 'Mrs'
Oct 14,2016
3 people found
this helpful
We purchased our current Grayshott home from Warren Powell & Richards' Grayshott branch in December 2015. At that time they were very helpful and they have continued to be so on further occasions since our purchase last year. Darren Light provided professional advice regarding our plans to ...
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Comment on agent fees
N/A since we purchased rather than sold our home through Warren, Powell & Richards in December 2015.
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By: Tim B
Oct 17, 2016
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Thanks you very much for your kind review of my friend and colleague Darren Light at WPR Grayshott. I am glad that you are enjoying your new home and hope your renovations are going to plan. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Darren and Michaela handled both the sale of our property ......”

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Oct 12,2016
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By: 'Peter'
Oct 12,2016
8 people found
this helpful
Darren and Michaela handled both the sale of our property and the purchase of our new home. It took a long time with many disappointments but Darren and Michaela remained positive and supportive throughout the process and ensured we finally got the home of our ...
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Comment on agent fees
The fees were in line with other agents
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By: Tim B
Oct 12, 2016
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Hello Peter & Gay, thank you very much for you super review of my colleagues Darren and Michaela. I am delighted that you finally moved into your new home and hope that you will be very happy there. Thanks too for picking us to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Both representatives were very pleasant to deal with. They were ......”

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Oct 12,2016
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By: 'Local'
Oct 12,2016
4 people found
this helpful
Both representatives were very pleasant to deal with. They were efficient and helpful. The advertising and presentation of the property was particularly good quality....
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Comment on agent fees
Reasonable.
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By: Tim B
Oct 17, 2016
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Hello and thank you for your review featuring Michaela and Darren at WPR Grayshott. I am glad that you liked the advertising and presentation. Thank you too for picking us here at WPR to a act as your agent. Very best wishes with your future plans, Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We cannot praise the help and efficiency of Darren too ......”

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Oct 11,2016
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By: 'GR'
Oct 11,2016
6 people found
this helpful
We cannot praise the help and efficiency of Darren too highly. Pleasant on every occasion even when sorting out a few minor hiccups along the way! We met Robert on what was, I think, his first week with Warren Powell Richards and what a delightful, ...
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Comment on agent fees
We purchased so payment not our problem!!
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By: Tim B
Oct 11, 2016
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Hello Mr & Mrs Scillitoe, thank you very much for your very kind review of Darren and young Robert. Indeed it was his first week with us at WPR so it is great for him to have received this recognition and I know he is very grateful to you. I hope you are very happy with your new home, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We met with a few estate agents but felt that ......”

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Oct 10,2016
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Neil
By: 'Rebecca'
Oct 10,2016
7 people found
this helpful
We met with a few estate agents but felt that Warren Powell Richards were the best value for money. Throughout the process they were easy to get hold of and to talk to, when we had problems with our initial sale falling through they managed ...
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Comment on agent fees
Good
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By: Tim B
Oct 11, 2016
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Just a little note to thank you for the review of Matt & Neil at our Godalming branch. I am delighted that we got your sale successfully through and wish you all the best with your future plans. Very best wishes, Tim B,. Senior Partner, Warren Powell-Richards ...

“Excellent agents. Very polite staff. Fantastic customer service throughout the ......”

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Oct 10,2016
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Neil
By: 'Ben'
Oct 10,2016
9 people found
this helpful
Excellent agents. Very polite staff. Fantastic customer service throughout the process. Brilliant prompt communication and updates. Would definitely use in the future....
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By: TIm B
Oct 10, 2016
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Hi Ben, a little note to thank you for your kind review of our colleagues Matt and Neil. It's very good of you and much appreciated. I hope you are delighted with your new home. Best wishes and regards, Tim Buxton, Senior Partner, Warren Powell-Richards ...

“Darren and all the team were excellent in what turned ......”

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Oct 08,2016
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By: 'Pleased'
Oct 08,2016
6 people found
this helpful
Darren and all the team were excellent in what turned out to be a very long and protracted sale negotiation. his advice proved accurate and very reasoned and with the teams support and patience the best result was reached. Thank you...
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Comment on agent fees
good
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By: Tim B
Oct 10, 2016
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Thanks very much for your thoughtful and considered review featuring our business partner Darren Light. We really appreciate your feedback. Thanks you too for picking WPR to act as your agents. Very best wishes and good luck with your future plans. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“Michaela has been a star from the first time she ......”

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Oct 07,2016
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By: 'Rich'
Oct 07,2016
7 people found
this helpful
Michaela has been a star from the first time she met me in the property until completion. I can't rate her enthusiasm and local knowledge any higher. Her correspondence throughout has been quick and clear, as a first time buyer she has been so helpful ...
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Comment on agent fees
Good
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By: Tim B
Oct 10, 2016
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Hello and thank you for your review of the fantastic Michaela. She is a real star so it's lovely to see her getting this acknowledgement. I hope you are very happy with your super new home. Very best wishes and regards, Tim B, Senior partner, Warren Powell-Richards ...

“Simon Greenwood (on behalf of the lettings team) has been ......”

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Oct 05,2016
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By: 'Adam'
Oct 05,2016
7 people found
this helpful
Simon Greenwood (on behalf of the lettings team) has been absolutely excellent. A straightforward, honest and fast process, thus reducing potential stress and hassle. Indeed, Simon has gone above and beyond in areas and his genuine customer service has been excellent. Would definitely recommend....
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Comment on agent fees
Fees are about as expected.
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By: Tim B
Oct 05, 2016
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Hi Adam, just a little thank you for writing your kind review of my friend and colleague Simon Greenwood. We are very grateful to you. I hope you are very happy in your new home. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I have rented twice from Warren Powell Richards now, with ......”

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Oct 05,2016
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Richard
By: 'Danny'
Oct 05,2016
6 people found
this helpful
I have rented twice from Warren Powell Richards now, with Richard being my main point of contact. And I have to say that credit is due for Richard and the company. Richard is a great guy, real easy to get on with. Whenever I have ...
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Comment on agent fees
Good, Even better when you rent again!
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By: Tim B
Oct 05, 2016
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Hi Danny - thanks very much for your review of my colleague Richard Santos. Very much appreciated. Thanks too for being a first class tenant, I hope you are happy in your home, regards, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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