Warren Powell Richards
5/5, 2310 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 29 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Images & Videos

“After securing a realistic asking price sale ......”

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Jun 28,2023
Minithumbup
By: 'Anon.'
Jun 28,2023
4 people found
this helpful
After securing a realistic asking price sale for us within one week towards the end of 2022, WPR Grayshott have provided invaluable support and advice to us over an 8 month period as we tried to find an onward purchase in an incredibly difficult and confusing market. ...
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By: Tim B
Jun 28, 2023
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What a super review and recommendation. Thank you very much for taking the time to share your thoughts we really appreciate your kind words and wish you all the very best with all your future plans. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has been very helpful to us in our se......”

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Jun 20,2023
Minithumbup
Richard
By: 'Eleanor'
Jun 20,2023
8 people found
this helpful
Richard has been very helpful to us in our search for a property to rent, helping us settle in, complete paperwork and answering any questions we have had very attentively....
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By: Tim B
Jun 21, 2023
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Many thanks for the 5 stars and your kind comments regarding Richard who heads up WPR Lettings in Alton. It's very good of you to have shared your thoughts and much appreciated. I hope you are enjoying life in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Thank you...”

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Jun 12,2023
Minithumbup
Clare
By: 'Nikki Lewis'
Jun 12,2023
4 people found
this helpful
I complete my house sale today and Clare has been great, extremely helpful, friendly and always available. Thank you Clare for everything. Nikki...
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By: Tim B
Jun 13, 2023
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Thank for taking the time to post your kind review featuring Clare from WPR Alton. She is a fantastic member of our team so it's great to see your comment. Thank you also for picking us at WPR to act as your estate agent, we appreciate your business and wish you all the very best with your future plans. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Rented for four years with WPR managing the r......”

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Jun 12,2023
Minithumbup
Trish
Richard
By: 'Sophie Chalk'
Jun 12,2023
4 people found
this helpful
Rented for four years with WPR managing the rental and it was a good experience. Trish was particularly helpful in ensuring that any problems at the property were addressed quickly....
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By: Tim B
Jun 13, 2023
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Thank you very much for your review and special mention of Trish in who heads up our Property Management Team. She is a real star so it's lovely to see her getting your recognition. I wish you all the very best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“The whole Lettings sales and support team too......”

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Jun 09,2023
Minithumbup
Richard
Trish
By: 'Adrian'
Jun 09,2023
3 people found
this helpful
The whole Lettings sales and support team took great care of us over 13 years and maintained a continuous tenancy with a total of 2 weeks break. Richard was a star from day one finding our first tenant and eventually securing the property sale to our final ...
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By: Tim B
Jun 10, 2023
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What a great client your have been of our small company, we are very grateful to you for your support and business over the years and wish you all the very best for the future. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“In Praise of Clare. This is a difficult tim......”

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Jun 01,2023
Minithumbup
Clare
By: 'Bill'
Jun 01,2023
5 people found
this helpful
In Praise of Clare. This is a difficult time to sell houses, however; we were extremely lucky to be allocated Clare as our sales agent. She proved to be very talented and experienced, with a very pleasant attitude and before we knew it, we had ...
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By: Tim B
Jun 10, 2023
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What a super review of the wonderful Clare at WPR Alton, we are very appreciative and it's been a pleasure to act as your agent. We all wish your the very best with you future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Proactive and supportive...”

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May 30,2023
Minithumbup
By: 'Amanda Hodsman'
May 30,2023
2 people found
this helpful
My recent house purchase was not straightforward but James King and his team and WPR worked hard to support and advise throughout the process. Through excellent local knowledge and contacts they found a new suitable property for my vendors which enabled the purchase to proceed. ...
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By: Tim B
Jun 11, 2023
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It's very kind of you to have written such a flattering review of James and his colleagues at WPR Grayshott; thank you very much indeed. I hope you are delighted with your new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard Santos from WPR was absolutely brilli......”

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May 30,2023
Minithumbup
Richard
By: 'Eleanor Towsey'
May 30,2023
2 people found
this helpful
Richard Santos from WPR was absolutely brilliant in dealing with letting my mum’s property - he dealt with it sensitively and efficiently- I would not hesitate to recommend his services!...
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By: Tim B
Jun 10, 2023
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What a kind and charming review of Richard who heads up WPR Lettings; thank you very much indeed, we appreciate your business and wish you and your family all the very best for the future. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Proactive and supportive...”

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May 30,2023
Minithumbup
By: 'Amanda Hodsman'
May 30,2023
3 people found
this helpful
My recent house purchase was not straightforward but James King and his team and WPR worked hard to support and advise throughout the process. Through excellent local knowledge and contacts they found a new suitable property for my vendors which enabled the purchase to proceed. ...
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By: Tim B
Jun 10, 2023
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It's very kind of you to have written such a flattering review of James and his colleagues at WPR Grayshott; thank you very much indeed. I hope you are delighted with your new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“A short lead-in to a property sale...”

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May 29,2023
Minithumbup
By: 'David'
May 29,2023
6 people found
this helpful
After being marketed in very difficult market conditions (Sep - Nov 2022), as new agents, Darren and the team prepared to relaunch my property in Spring 2023. They sold the property before it was formally relaunched. I found the team worked well together and for me as ...
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By: Tim B
Jun 10, 2023
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Thank you for posting your review featuring Darren and his colleagues and for picking us at WPR from the crowds to act as your agent. We are very grateful to you and appreciate you business. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Darren, Sarah and team were excellent agents ......”

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May 28,2023
Minithumbup
By: 'David Clough'
May 28,2023
2 people found
this helpful
Darren, Sarah and team were excellent agents throughout the sales process which unfortunately extended to about 9 months due to a break in the chain which was completely unforeseeable. Darren kept me regularly informed and I had great confidence in him pursuing all angles to get ...
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By: Tim B
Jun 10, 2023
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I'm sorry to hear that your sales has been such a long and protracted affair and so it's especially kind of you to have posted such a nice review featuring Darren and Sarah at WPR Grayshott. We are very appreciative and hope that all your future plans come to a successful and speedy conclusion. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Recently rented out property....”

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May 28,2023
Minithumbup
Richard
Estelle Gurney
By: 'N Gostelow'
May 28,2023
4 people found
this helpful
We have recently rented out a property though W.P.R. Found them very helpful and efficient, and easy to speak to. And would recommend them....
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By: Tim B
Jun 10, 2023
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Many thanks for the review of Richard who heads up WPR Lettings and his colleague Estelle, it's very kind of you to have offered your recommendation and much appreciated. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Riuchards ...

“VERY SATISFIED...”

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May 26,2023
Minithumbup
By: 'MICHAEL COTTON'
May 26,2023
1 people found
this helpful
We have used WPR to sell twp properties in the last two years and will always use them for any fututre transactions. The staff are always efficient and polite. Wheneve issues occurred during the move they were generally sorted out quite quickly. I would recommnd ...
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By: Tim B
May 26, 2023
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Thank you very much for being such a great supporter of our business over the last two years and for taking the time to recommend us and post your flattering review. We are very grateful to you and wish you all the very best with your future plans, regards Tim B, Senior Partner, Warren Powell-Richards ...

“Responsive and Supportive...”

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May 26,2023
Minithumbup
Polly
By: 'Alice'
May 26,2023
1 people found
this helpful
I have nothing but good things to say about Warren Powell Richards. I sold a house with them that took some time to actually sell and we lost a buyer through no fault of theirs. During the whole process they were so supportive, professional and ...
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By: Tim B
Jun 11, 2023
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It's very good of you to have written such a kind review of Polly and the team at WPR Alton; thank you very much. We wish you all the very best with your future plans and are delighted that despite the delays we got your sale to a satisfactory conclusion. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service Richard Santos And Estelle ......”

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May 26,2023
Minithumbup
Richard
Estelle Gurney
By: 'Mini'
May 26,2023
3 people found
this helpful
Excellent service Richard Santos And Estelle Gurney. Response to queries are excellent. Got home on first viewing. Give 5 stars of course....
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By: Tim B
Jun 11, 2023
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Thank you very much for your 5 stars and kind words regarding Richard and Estelle. We appreciate you sharing your thoughts and wish you well in your new home. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“WPR literally make house search an easy proce......”

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May 26,2023
Minithumbup
Richard
Estelle Gurney
By: 'orlena'
May 26,2023
1 people found
this helpful
WPR literally make house search an easy process which is not,Richard and Estelle were amazing,quick to respond and always so helpful.They are the best in town I highly recommend...
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By: Tim B
Jun 11, 2023
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I’m delighted to hear that Richard & Estelle made your search for a new home an easy one and very grateful to you for sharing your experience. I hope you will be very happy in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We had the pleasure in selling and buying a p......”

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May 25,2023
Minithumbup
By: 'Graham Rolland'
May 25,2023
4 people found
this helpful
We had the pleasure in selling and buying a property through WPR and James. In terms of selling our property, James and the team were superb in getting the brochure done and working with us to get the best price and best buyer. The help ...
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By: Tim B
May 26, 2023
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Thank you very much indeed for your kind review and mentions of James and Sarah. We really appreciate such a comprehend posting and your recommendation of WPR but most of all we wish you well in your fabulous new home and that you will be very happy there. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has been absolutely fantastic!...”

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May 22,2023
Minithumbup
Richard
By: 'Josh and Abi'
May 22,2023
1 people found
this helpful
Richard has been absolutely fantastic in helping us secure our first rental house. Constant communication and always happy to answer any of our questions or worries. Richard was extremely helpful and went above and beyond for us. We wanted to say a big thank you ...
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By: Tim B
May 23, 2023
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Many thanks for your kind words regarding Richard Santos who heads up WPR Lettings. It’s great to hear that all went well and I know Richard will be delighted to see your comments. I hope you will be very happy in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“First Class Service and advice...”

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May 12,2023
Minithumbup
Richard
Estelle Gurney
By: 'Martin and Judy'
May 12,2023
7 people found
this helpful
Absolutely first class service from Richard and Estelle who let us through our first experience of becoming landlords and letting our flat. They made the process painless. Thank you...
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By: Tim B
May 13, 2023
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It's very kind of you to have shared your thoughts on working with Richard and Estelle at WPRLettings and also for picking us from the masses to act as your letting agent. We are very appreciative and wish you all the very best with your future plans, Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Although a long and drawn out transaction a f......”

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May 12,2023
Minithumbup
Polly
By: 'L'
May 12,2023
3 people found
this helpful
Although a long and drawn out transaction a first class service throughout! Incredibly helpful and sympathetic to our needs. Would highly recommend....
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By: Tim B
May 13, 2023
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Thank you very much indeed for the recommendation of WPR Alton and your 5 star review featuring my business Partner Polly Gillert. We are very grateful to you and hope you are very happy in your fabulous new home. Regards and best wishes, Tim, B, Senior Partner, Warren Powell-Richards ...

“I can’t be happier!...”

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May 10,2023
Minithumbup
Richard
By: 'Udi'
May 10,2023
2 people found
this helpful
I have been using WPR Alton quite a few times recently for letting a few properties and I can’t be happier. Special thanks to Richard Santos and the whole team who give back the prestige and honour to the industry! The flats were let ...
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By: Tim B
May 10, 2023
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Thank you very much for being such a great client of our company and for taking the time to post your recommendation and kind words about Richard who heads up the WPR Lettings team. We are very grateful to you and wish you all the very best with your future endeavours. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“My house purchase...”

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May 05,2023
Minithumbup
Stephen
By: 'Marius'
May 05,2023
5 people found
this helpful
A big “Thank you” to WPR team, especially to Stephen Simmonds for his hard work and excellent communication throughout the buying process. They get involved fully and answer any question in timely manner. I will not hesitate to recommend WPR estate agents to all my ...
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By: Tim B
May 05, 2023
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We are very appreciative for your 5 star review and recommendation of our WPR Godalming team and in particular Stephen Simmons. I hope you will be very happy indeed in your new home. Regards, best wishes and many thanks, Tim B, Senior Partner, Warren Powell-Richards ...

“A thorough gentleman...”

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May 03,2023
Minithumbup
Richard
By: 'Peter'
May 03,2023
2 people found
this helpful
I have dealt with Richard from viewing the flat at Alton, throughout my tenancy there and up to the handover of keys at the end of my stay. In all my dealings with him he has been courteous, helpful and supportive. It was a pleasure ...
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By: Tim B
May 05, 2023
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Many thanks for your kind words regarding your dealings with Richard Santos who heads up the WPR Lettings team. It's very good of you to have found the time to post your review and we are very grateful to you. I wish you all the very best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has been nothing but absolutely amazi......”

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May 02,2023
Minithumbup
Richard
By: 'Cara Simpson-Hayter'
May 02,2023
1 people found
this helpful
Richard has been nothing but absolutely amazing! He has helped me secure my first flat and been absolutely amazing! Would highly recommend to absolutely anybody looking for a rental property within Alton and the surrounding areas, the flat which I have secured originally went under ...
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By: Tim B
May 05, 2023
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What a super review, thank you very much, it put a smile on my face and I am very grateful to you for sharing your thoughts regarding Richards Santos who heads up WPR Lettings. I hope you will be very happy indeed in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“It's been a pleasure dealing with Simon, he's......”

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Apr 29,2023
Minithumbup
Simon
By: 'Clare'
Apr 29,2023
6 people found
this helpful
It's been a pleasure dealing with Simon, he's knowledgeable, caring and thorough. I would recommend him to anyone who needs straight forward professional and proactive help and advice....
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By: Tim B
May 01, 2023
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Many thanks for taking the time to post your review featuring Simon Greenwood who heads up the WPR Lettings team in Godalming. We appreciate both your business and your supportive comments and wish you well with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Polly has been superb...”

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Apr 28,2023
Minithumbdown
Polly
By: 'Martin'
Apr 28,2023
3 people found
this helpful
Polly from the very beginning war responsive flexible understanding and very responsive. We can’t recommend Polly and WPR highly enough. The support we’ve had throughout has been exemplary....
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By: Tim B
Apr 28, 2023
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Thank you very much for picking WPR from the crowds to act as you estate agent and for taking the time to post your kind 5 star review featuring Polly. We are very appreciative and wish you all the very best with your future plans. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“Efficient and friendly service from Richard S......”

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Apr 24,2023
Minithumbup
Richard
By: 'BR &ER'
Apr 24,2023
1 people found
this helpful
Efficient and friendly service from Richard Santos both when setting up our temporary flat rental and when ending it a year later....
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By: Tim B
Apr 27, 2023
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It's very good of you to have taken the time to post your 5 star review of our company and we are very grateful to you, thank you. Best wishes for the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Thank you Richard Santos for your great service!...”

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Apr 24,2023
Minithumbup
Richard
By: 'Desrae'
Apr 24,2023
1 people found
this helpful
Thank you Richard Santos for your great service. It was a pleasure dealing with you and I will recommend you 100%. Thank you for helping me rent the most beautiful flat....
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By: Tim B
Apr 27, 2023
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Thank you very much for the review featuring Richard Santos who heads up WPR Lettings and your recommendation of our company WPR. I'm delighted to hear that you liked the flat and we all wish you the very best with your future plans. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“I can’t recommend WPR enough. My Sister and I......”

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Apr 21,2023
Minithumbup
Richard
By: 'Sharon Jessett'
Apr 21,2023
5 people found
this helpful
I can’t recommend WPR enough. My Sister and I were selling our family home after the passing of our Mum. It was a very sad time for us and Richard Day guided us through the whole process with sensitivity and complete professionalism. Neither of ...
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By: Tim B
Apr 27, 2023
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Thank you very much for your 5 star review and recommendation featuring Richard Day and Warren Powell-Richards. We are very appreciative and wish you and your family well in what I know must have been a difficult time for you. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Very easy to deal with. WPR managed the renta......”

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Apr 18,2023
Minithumbup
Richard
By: 'Andrew Tebay'
Apr 18,2023
2 people found
this helpful
Very easy to deal with. WPR managed the rental property and all issues with property fixed quickly with good communication....
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By: Tim B
Apr 19, 2023
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Hello and thank you for the 5 star review featuring Richard who heads up WPR Lettings, we are very grateful to you for taking the time and for sharing your thoughts. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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Warren Powell Richards