Warren Powell Richards
5/5, 2311 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

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Latest Reviews

 View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
“Highly professional and a pleasure to deal with from initial viewing to completion.I purchased my house through Matthew Taylor ......”
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 30 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
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Images & Videos
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Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“Clare could not have been more helpful from our very ......”

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May 11,2017
Minithumbup
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Clare
By: 'Julia'
May 11,2017
6 people found
this helpful
Clare could not have been more helpful from our very first viewing through to completion. During our purchase there was a great deal of 'back and forth' due to disorganised solicitors and thanks to Clare's organised and proactive approach it was dealt with quickly and ...
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Comment on agent fees
N/A
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By: Tim B
May 12, 2017
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Hello and thank you for the fabulous review of my friend and colleague Clare. It is great to see you kind words and we are very grateful to you. I hope you will be very happy in your new home. Regards and best wishes, Tim B, Senior Partner, warren Powell-Richards ...

“Recently sold my house in Grayshott and would like to ......”

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May 10,2017
Minithumbup
By: 'penfold'
May 10,2017
6 people found
this helpful
Recently sold my house in Grayshott and would like to thank Darren, Robert and the rest of the team for their hard work and patience during a far from easy sale. Difficult buyer and other circumstances meant a lot of stress all round. Darren was ...
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Comment on agent fees
Very reasonable and fair in the circumstances.
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By: Tim B
May 11, 2017
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A little note to thank you very much for the review featuring my business Partner Darren Light and his colleague Robert. We are very grateful to you and I am delighted that after all the ups and down you reached a satisfactory conclusion. Thank you too for giving us the opportunity after you foray into online estate agents. I am pleased we showed our worth. Very best wishes and good luck with your future plans, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard is always very helpful, he has found all our ......”

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May 03,2017
Minithumbup
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Richard
By: 'Penfold'
May 03,2017
7 people found
this helpful
Richard is always very helpful, he has found all our tenants for us. Nothing is too much trouble and we have asked him to go way beyond the call of duty many times. I would highly recommend Richard to anyone....
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Comment on agent fees
Agent's fees are competitive.
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By: Tim B
May 04, 2017
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Hello and thank you both for the kind and flattering review of my colleague Richard Santos and also for picking us at WPR to act as your letting agent. It is very much appreciated. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“As a relatively new Landlord and also being not that ......”

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Apr 30,2017
Minithumbup
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Richard
By: 'Lloyd'
Apr 30,2017
4 people found
this helpful
As a relatively new Landlord and also being not that familiar to Alton I was very pleased to find such a professionaland helpful team at WPR. I had a couple of dealings with Jo Wright who was very informative and couldn't have helped me any ...
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Comment on agent fees
Good/Reasonable
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By: Tim B
May 02, 2017
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Hi Mr Jarman - thank you very much for picking us as your letting agent. As you mentioned , there are no shortage of agents so we really appreciate your business. Thanks too for your kind review of Richard and Jo, Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We could not be more delighted with the service we ......”

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Apr 28,2017
Minithumbup
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Desmond
By: 'Chris'
Apr 28,2017
5 people found
this helpful
We could not be more delighted with the service we had fromDes and his team, they kept us up to date with every viewing and was helpful and professional Throughout the offer to completion. Tim & Chris Siddons....
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Comment on agent fees
Good
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By: Tim B
May 02, 2017
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Just a little note to thank you for the great review featuring Des at WPR Haslemere - we are very grateful to you. Thank you also for your instructions to act as your agent too. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Steven was always courteous with us as we searched for ......”

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Apr 28,2017
Minithumbup
By: 'Joe'
Apr 28,2017
12 people found
this helpful
Steven was always courteous with us as we searched for properties and despite some difficulties on our end, he was patient and understanding throughout. As a couple looking for our first place, we needed a clear understanding about how to rent and all things included ...
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Comment on agent fees
First time buyers, so didn't seem so bad
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By: Tim B
May 02, 2017
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Hi Joe and Sarah, thanks for your review regarding Steve at WPR Lettings in Godalming. I hope you are very happy in your new home and enjoying life in Godalming. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Desmond was always available and helpful in our pursuit for ......”

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Apr 28,2017
Minithumbup
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Desmond
By: 'Valerie'
Apr 28,2017
3 people found
this helpful
Desmond was always available and helpful in our pursuit for the home we set our heart on. We got it. Thank you to Desmond and Clive for their help and patience!!...
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By: Tim B
May 02, 2017
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Hi Valerie, it's always great to hear when someone gets the house that they wanted, I hope you will be very happy there. Thank you very much for writing your review of WPR and in particular Clive and Des. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very happy with Warren Powell Richards - patient, professional and ......”

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Apr 26,2017
Minithumbup
By: 'Patrick'
Apr 26,2017
5 people found
this helpful
Very happy with Warren Powell Richards - patient, professional and helpful. Moving house is never straightforward and this wasn't the easiest of sales so we appreciate Michaela and Robert's ability to diffuse tension and facilitate the process. Thank you !...
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Comment on agent fees
They're worth it !
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By: Tim B
May 02, 2017
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Thank you for your review of Michaela and Robert at WPR Grayshott. We are very grateful to you as we are for your kind instructions to act as your agent in the first place. I hope that all goes well with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards. ...

“WPR were fantastic and professional every step of the way. ......”

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Apr 26,2017
Minithumbup
By: 'W.'
Apr 26,2017
8 people found
this helpful
WPR were fantastic and professional every step of the way. I wanted a proactive agent that would gain a fast sale at the right price and I was not disappointed. Their staff kept me informed at every stage and were active in ensuring the sale ...
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Comment on agent fees
Their fees were in line with other agents in the area, however their service was far superior.
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By: Tim B
May 02, 2017
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Thank you very much for your review and also for giving our Agency a go after having a difficult experience with one of our competitors. I am very pleased that we managed to live up to your expectations. Very best wishes with your future plans, regards, Tim B, Senior partner, Warren Powell-Richards ...

“I have found one in a million....an estate agent ......”

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Apr 26,2017
Minithumbup
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Polly
By: 'Gill'
Apr 26,2017
2 people found
this helpful
I have found one in a million....an estate agent with integrity. Nick and Polly were professional, honest and extremely helpful. I cannot fault them at all. They both went the extra mile to help in what was a difficult sale. Thank you both so ...
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Comment on agent fees
Good.
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By: Tim B
May 02, 2017
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Hello and thank you for your great review featuring Polly and Nick - it was a really lovely comment and very much appreciated. Thanks too for picking us to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We got our new house for a great price thanks ......”

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Apr 26,2017
Minithumbup
By: 'Mr'
Apr 26,2017
4 people found
this helpful
We got our new house for a great price thanks to WPR Grayshott, really please with the service we received....
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By: Tim B
May 02, 2017
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Hi Mr Cox - I am delighted that you are pleased with your new home and hope that you will be very happy there. Thanks very much for your review. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“This was the smoothest property sale I have ever made ......”

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Apr 26,2017
Minithumbup
By: 'Andrea'
Apr 26,2017
3 people found
this helpful
This was the smoothest property sale I have ever made - and I have made many over my lifetime! Darren and Michaela handled this whole transaction in the most professional manner and never failed to keep me in the loop with every detail. I would ...
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Comment on agent fees
I thought the agent's fees were absolutely fair and right for the work they put into this transaction. They worked very hard to make it happen quickly which is exactly what I wanted.
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By: Tim B
May 02, 2017
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Hi Andrea Thank you very much for the great review featuring Darren and Michaela at WPR Grayshott - it is very good of you. Thank you also for picking us to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“WPR is a great little independent estate agent. The staff ......”

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Apr 25,2017
Minithumbup
By: 'Tanya'
Apr 25,2017
6 people found
this helpful
WPR is a great little independent estate agent. The staff really look after their customers and they go the extra mile to support them, especially when things are not going great. To say the sale was traumatic is a bit of an understatement but Michaela ...
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Comment on agent fees
Very reasonable. Not Purple Bricks but honestly I think you get what you pay for.
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By: Tim B
May 02, 2017
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Just a little note to thank you for sharing your kind words regarding Michaela at WPR Grayshott - we are very grateful to you. Thank you also for your instructions to act as your agent too. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Polly was fantastic through the whole process from start to ......”

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Apr 24,2017
Minithumbup
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Polly
By: 'Polly'
Apr 24,2017
2 people found
this helpful
Polly was fantastic through the whole process from start to finish, would recommend her to any of our family and friends. Would definately use WPR again...
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Comment on agent fees
Good
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By: Tim B
May 02, 2017
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Just a little note to thank you for the great review featuring Polly at WPR Alton - we are very grateful to you. Thank you also for your instructions to act as your agent too. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard Santos was very helpful on the phone and many ......”

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Apr 19,2017
Minithumbup
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Richard
By: 'Ian'
Apr 19,2017
3 people found
this helpful
Richard Santos was very helpful on the phone and many e-mails until we got the place we required. He continued his service right up until the last day....
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Comment on agent fees
I was renting.
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By: Tim B
Apr 19, 2017
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Hi Ian, thanks very much indeed for the reiew of WPR Lettings and Richard Santos. We really appreciate you sharing your thoughts and hope that you are very happy in your new home. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has been professional throughout whilst we looked for our ......”

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Apr 19,2017
Minithumbup
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Richard
By: 'Meg'
Apr 19,2017
3 people found
this helpful
Richard has been professional throughout whilst we looked for our new home to rent. He helped us whilst we were abroad so we had a home ready for our return. He responded quickly and efficiently to any of our enquiries, this helped remove any stress ...
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Comment on agent fees
Good
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By: Tim B
Apr 19, 2017
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Hi Meg, just a little note to say thank you very much for the kind review featuring our head of lettings Richard Santos. I hope you are enjoying life back in the UK. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Warren Powell Richards, worked extremely hard In Selling my recent ......”

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Apr 19,2017
Minithumbdown
By: 'Devonlife'
Apr 19,2017
5 people found
this helpful
Warren Powell Richards, worked extremely hard In Selling my recent home in Headley Down. Due to the exit of Brexit I lost an excellent sale and had to start the process over again. We worked together and I had ever faith in the whole team. ...
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Comment on agent fees
Represent good value for money
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By: Tim B
Apr 19, 2017
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Hello and thank you both for the kind review of Darren and Michaela but also for instructing us to act as your agent in the first place. I am sorry that BREXIT put a wobble in your move but I am pleased that we got there in the end. Very good luck with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Thank you Paul and Steven for everything - from the ......”

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Apr 18,2017
Minithumbup
By: 'Natalie'
Apr 18,2017
4 people found
this helpful
Thank you Paul and Steven for everything - from the initial enquiry nothing was too much trouble and both were extremely helpful throughout - the normal painful process of moving was made very quick and efficient (in fact everyone I spoke to in this office ...
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Comment on agent fees
Fair.
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By: Tim B
Apr 18, 2017
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Hello and thank you for the lovely review featuring Steve and Paul. It's very good of you and much appreciated. I hope you are very happy in your new home. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service from Michaela & Darren. Michaela was exceptional at keeping ......”

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Apr 15,2017
Minithumbup
By: 'Tony'
Apr 15,2017
5 people found
this helpful
Excellent service from Michaela & Darren. Michaela was exceptional at keeping us informed and reassured for what was a difficult purchase due to issues outside of their control. We were very warmly greeted when we arrived to collect the keys. We have confidence that Warren-Powell Richards ...
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Comment on agent fees
Very Good
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By: Tim B
Apr 18, 2017
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Hello Toni, and thank you so much for the great review of Darren and Michaela. I hope you are very happy in your new home and enjoy life in Grayshott. It is a super area and I'm sure you will. Very best wishes to you and for the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“It's so refreshing to deal with a gentleman, not the ......”

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Apr 14,2017
Minithumbup
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Richard
By: 'Sal'
Apr 14,2017
4 people found
this helpful
It's so refreshing to deal with a gentleman, not the estate agent stereotype! Richard is always calm, accepting and reassuring no matter what we may be faced with. The entire process of letting our property with his involvement has been smooth and easy. We received ...
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Comment on agent fees
Averagely good!
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By: Tim B
Apr 15, 2017
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Hello and thank you for your great review featuring our gentleman lettings partner Richard Santos, he is indeed a fine fellow. Thank you very much also for trusting us to act as your agent. How exciting moving abroad, I hope you have a superb time and enjoy every movement of it. We will take great care of your home in the UK in your absence. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I have no hesitation in giving 5-star awards to both ......”

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Apr 10,2017
Minithumbup
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Stacey
By: 'Jan'
Apr 10,2017
6 people found
this helpful
I have no hesitation in giving 5-star awards to both Nathan and Stacey. Stacey was particularly dedicated, readily working outside of normal office hours whenever necessary to further the delicate negotiations during the sale of my property. She was both professional and personable in her ...
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Comment on agent fees
Fees as expected and matched those of competitor agents.
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By: Tim B
Apr 10, 2017
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Hi Jan, a little note to thank you for the kind and supportive review of my colleague Nathan and Stacey. They are a great team so it is lovely to see them getting this appreciation. Thank you too for picking us at WPR to act as your agent, we appreciate your business. Very best wishes and regards, Tim B, Senior Parter, Warren Powell-Richards ...

“Lloyd has been absolutely fantastic throughout our house purchase and ......”

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Apr 09,2017
Minithumbup
By: 'Natalie'
Apr 09,2017
6 people found
this helpful
Lloyd has been absolutely fantastic throughout our house purchase and made what could have been at times quite a stressful process run as smoothly as possible. Buying a house in such a competitive environment like Surrey, when you aren't blessed with the biggest budget, can ...
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By: Tim B
Apr 09, 2017
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Hi Natalie and Luke - what a great review - thank you very much. It is always fab to hand over the keys to someone who is clearly chuffed to bits about their new home. I hope you will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Both in the set-up of the tenancy agreement and the ......”

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Apr 08,2017
Minithumbup
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Richard
By: 'Roger'
Apr 08,2017
3 people found
this helpful
Both in the set-up of the tenancy agreement and the conclusion, Richard was highly efficient, keeping me full informed about what was going on. In terms of the tenancy, WPR is to be thoroughly recommended....
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Comment on agent fees
N/A
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By: Tim B
Apr 09, 2017
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Hi Roger - just a little note to say a big THANK YOU for your review of Richard and WPR lettings. We really appreciate it and hope that you are very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We were extremely please with the service and general help ......”

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Apr 05,2017
Minithumbup
By: 'Sue'
Apr 05,2017
5 people found
this helpful
We were extremely please with the service and general help that we received from michaela she is very professional and great to deal with. We would recommend the staff at your Grayshott office as they have all been most helpful over the long time it ...
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Comment on agent fees
The Agents fees were fair and competitive with the market.
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By: Tim B
Apr 06, 2017
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Hi Sue & Dave, just a little note to thank you both for your supportive review featuring Michaela and her colleagues at WPR Grayshott. Thanks too for picking and trusting us to act as your agent, we do appreciate it. Very best wishes with your future plans. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“The WPR team come across as mature, seemingly genuine and ......”

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Mar 31,2017
Minithumbup
By: 'S&M'
Mar 31,2017
5 people found
this helpful
The WPR team come across as mature, seemingly genuine and respectful. My wife and I are satisfied with the service so far and our new place to live,...
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Comment on agent fees
good
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By: Tim B
Apr 04, 2017
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Hello and thank you very much for your review of Simon and Paul at WPR Lettings. I am glad that things are going according to plan and wish you well in your new home. Best wishes and regards, Tim B, Senior Partner,Warren Powell-Richards ...

“Compared to the other estate agencies I have dealt with ......”

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Mar 31,2017
Minithumbup
By: 'Fran'
Mar 31,2017
4 people found
this helpful
Compared to the other estate agencies I have dealt with in Farnham, Warren Powell Richards were by far the most helpful and easy to communicate with. Simon was helpful all the way through and had plenty of knowledge of the property we looked at. It ...
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Comment on agent fees
No comment- fee's seem to be the same everywhere.
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By: Tim B
Apr 04, 2017
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Hi Fran - a little note to thank you for the kind review featuring my colleague and friend Simon Greenwood at WPR Lettings - we are very grateful to you and hope that you are very happy in your new home. Regards and best wishe, Tim B, Senior Partner, Warren Powell-Richards ...

“I recently relocated to Godalming and made an appointment to ......”

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Mar 30,2017
Minithumbup
By: 'Martine'
Mar 30,2017
11 people found
this helpful
I recently relocated to Godalming and made an appointment to view the property I was interested in and Steven was right on time for our appointment. He was kind and it felt like he really was rooting for me to get the lease on the ...
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Comment on agent fees
Acceptable
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By: Tim B
Mar 30, 2017
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Hello Martine, thanks very much for writing your review regarding Steve Byers at WPR Lettings in Godalming. I hope you will be very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Polly led our property purchase with Clare (and others) stepping ......”

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Mar 30,2017
Minithumbup
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Polly
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Clare
By: 'Andy'
Mar 30,2017
3 people found
this helpful
Polly led our property purchase with Clare (and others) stepping in when needed. What could have been a tricky probate transaction went very smoothly (agreed sale to completion in 2 months), due in no small part to Warren Powell Richards proactive and helpful approach. Polly and ...
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Comment on agent fees
N/A (we were a property purchaser)
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By: Tim B
Apr 06, 2017
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Hi Andy & Jackie, thank you very much for your review featuring Polly, Clare and Nick. It is very good of you. I hope you are super happy with your new home and will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Steve has just helped me to rent out my flat ......”

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Mar 29,2017
Minithumbup
By: 'ML'
Mar 29,2017
8 people found
this helpful
Steve has just helped me to rent out my flat in Godalming. From meeting me personally on site through to follow up phone calls, he was unfailingly pleasant, polite and very efficient, keeping me well informed at all times. I was very pleased with the ...
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Comment on agent fees
Reasonable fees which compare well with other agents in the area.
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By: Tim B
Mar 30, 2017
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A little note to thank you for your kind review of my colleague Steve at WPR Lettings in Godalming. It's very good of you to have shared your thoughts. Thanks too for picking us at WPR to act as your letting agent. Very best wishes, Tim B, Senior Partner, warren Powell-Richards ...

“Having dealt with Richard for a year now I find ......”

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Mar 27,2017
Minithumbup
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Richard
By: 'Jason'
Mar 27,2017
3 people found
this helpful
Having dealt with Richard for a year now I find him very attentive, always polite, prompt in response, extremely helpful and always available on the phone if the need arises. I feel content knowing that my property is in safe hands....
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Comment on agent fees
Good
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By: Tim B
Mar 27, 2017
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Hi Mr Day - thanks very much for your review of my colleague and friend Richard Santos at WPR Lettings. We really appreciate you sharing your thoughts. Thank you too for trusting us to act as your letting agent, I am glad that all is going according to plan. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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