Warren Powell Richards
5/5, 2311 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

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Latest Reviews

 View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
“Highly professional and a pleasure to deal with from initial viewing to completion.I purchased my house through Matthew Taylor ......”
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 30 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
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Images & Videos
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Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“Darren has been very supportive and helpful throughout the process ......”

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Jun 16,2017
Minithumbup
By: 'Jo'
Jun 16,2017
5 people found
this helpful
Darren has been very supportive and helpful throughout the process of selling my parents house. He seemed to find buyers out of thin air and we were lucky to receive several offers on the house . Unfortunately it took some time to get a sale to ...
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Comment on agent fees
WPR charged a reasonable fee and were open to a degree of negotiation. In my case I definitely feel I got value for money
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By: Tim B
Jun 19, 2017
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Hi Jo, thank you very much for your supportive and kind review featuring Darren and his colleague Laura at WPR Grayshott. It was very good of you. Thank you too for picking us to act as your agent regarding your parents home. We appreciate your business. Very best wishes and regards, Tim B, Senior Partner,Warren Powell-Richards ...

“We have been extremely impressed with the service given by ......”

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Jun 14,2017
Minithumbup
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Neil
By: 'D.G.R'
Jun 14,2017
8 people found
this helpful
We have been extremely impressed with the service given by all staff at Warren Powel Richards, especially Neil Prichard- we have not moved for 35 years and found his advice invaluable. Cannot praise them enough, thoroughly efficient, helpful, recommend them highly....
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Comment on agent fees
Good
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By: Tim B
Jun 14, 2017
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Just a little note to say thank you for the kind review of my colleague Neil at WPR Godalming. He is a fine fellow so its great to see this appreciation. Thank you too for your instructions to at as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Neil has been exceptional throughout the whole process. He gave ......”

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Jun 14,2017
Minithumbup
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Neil
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Dan
By: 'Ed'
Jun 14,2017
8 people found
this helpful
Neil has been exceptional throughout the whole process. He gave us a wholly professional, thorough, efficient & honest service which we are extremely grateful for. The purchase wasn't without its challenges and he could not have done more to assist us & reassure us throughout, ensuring the ...
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Comment on agent fees
We were buying so not applicable
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By: Tim B
Jun 14, 2017
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Hi Mr & Mrs Dalton, just a note to give a big THANK YOU for your supportive review of Neil and his colleagues at WPR Godalming. We are very appreciative. I hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner,Warren Powell-Richards ...

“Michaela is an absolute asset to Warren Powell-Richards. She was ......”

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Jun 13,2017
Minithumbup
By: 'Charlotte'
Jun 13,2017
6 people found
this helpful
Michaela is an absolute asset to Warren Powell-Richards. She was the first person I met from WPR and the reason I chose them to market our property. Throughout a very stressful transaction, she was incredibly helpful, very supportive and always available. Her knowledge of the ...
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Comment on agent fees
Fair.
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By: Tim B
Jun 14, 2017
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Hello and thank you so much for your fantastic review of the wonderful Michaela and also for being such a great supporter and client of our company. We really appreciate both your review and your business. Very good luck in your super new home, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Simon Greenwood was amazing all the way through the process ......”

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Jun 13,2017
Minithumbup
By: 'Alana'
Jun 13,2017
9 people found
this helpful
Simon Greenwood was amazing all the way through the process of finding our new rental property. He did everything in his power to make sure we were happy and to get the best agreement for us, listening to our individual needs to find the best ...
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Comment on agent fees
Good
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By: Tim B
Jun 13, 2017
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What a super review of my colleague Simon at WPR Farnham. Thank you very much, It's very kind of you. I hope you are enjoying life in your new home. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We cannot thank Nathan enough for his incredible hard work ......”

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Jun 13,2017
Minithumbup
By: 'Collette&George'
Jun 13,2017
7 people found
this helpful
We cannot thank Nathan enough for his incredible hard work pushing our sale through. It turned out to be a more complicated and difficult exchange than anticipated on both sides, yet he never gave up and worked overtime to ensure we completed on time and ...
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By: Tim B
Jun 14, 2017
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Hello and thank you for such a lovely review featuring young Nathan at WPR Farnham,. We are very grateful to you and wish you all the best in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Polly showed us around the property back in a cold ......”

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Jun 11,2017
Minithumbup
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Polly
By: 'Ian'
Jun 11,2017
5 people found
this helpful
Polly showed us around the property back in a cold morning in January and from that moment until we completed at the end of May, Polly was always 100% professional in dealing with issues between ourselves and 'invisible' vendors some of which were difficult and could ...
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Comment on agent fees
N/A
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By: Tim B
Jun 12, 2017
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Hi Ian and Margie, great to hear that you secured the property in the end, I hope you are very happy with your new home. It is very kind of you to have written a review featuring my colleague Polly, we really appreciate it. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service from Daniel, Neil & Matt.Daniel valued the property, ......”

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Jun 09,2017
Minithumbup
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Neil
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Dan
By: 'Debbie'
Jun 09,2017
10 people found
this helpful
Great service from Daniel, Neil & Matt. Daniel valued the property, Matt arranged lots of viewings and Neil took over once a successful buyer was found. Thank you to the Team - excellent all-round team support....
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Comment on agent fees
Reasonable fees
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By: Tim B
Jun 12, 2017
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Hi Debbie, thank very much for your supportive comments on my colleagues Matt & Neil. It's very kind of you and much appreciated as is your decision to instruct us to act as your agent in the first place. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“The letting process had gone very smoothly. Communication has been ......”

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Jun 08,2017
Minithumbup
By: 'CE'
Jun 08,2017
12 people found
this helpful
The letting process had gone very smoothly. Communication has been excellent and we have been kept informed at each stage of the process. Tenants moved in within a few weeks. Steven has been very helpful throughout. This is the first time we have rented out ...
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Comment on agent fees
Very competitive
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By: Tim B
Jun 12, 2017
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Hello and thank you very much for your review of Steven and WPR Lettings in Godalming. It's is much appreciated. I am delighted that we managed to make the new lettings experience for you as painless as possible and thank you for trusting us to act as your agent. Best wishes and regards, Tim B, Senior Partner, Warren Powell-RIchards ...

“Thank you for your support during the buying of our ......”

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Jun 07,2017
Minithumbup
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Neil
By: 'Alex'
Jun 07,2017
11 people found
this helpful
Thank you for your support during the buying of our first property, all of the staff at Warren Powell Richards were really helpful throughout the purchasing process. Matt was our main point of contact and i couldn't fault his service, Neil was also really helpful ...
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By: Tim B
Jun 07, 2017
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Hi Alex & Megan, thank you very much for kindly writing your review about WPR Godalming and in particular Matt & Neil. It's very good of you. I hope you love your new home and will be very happy there. Very best wishes and regards, Tim B, Senior Partner,Warren Powell-Richards ...

“Both Matthew and Neil were incredibly helpful and supportive throughout ......”

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Jun 03,2017
Minithumbup
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Neil
By: 'Laurissa'
Jun 03,2017
12 people found
this helpful
Both Matthew and Neil were incredibly helpful and supportive throughout the sale of our property. Neil provided excellent advice regarding our future purchase and Matthew was fantastic in ensuring everything regarding our sale was on track and that we were kept up to date promptly. ...
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Comment on agent fees
Very reasonable rate provided.
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By: Tim B
Jun 05, 2017
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Just a little note to say thank you for picking us at WPR Godalming to market your home and also for the great review featuring Matt and Neil. We are very grateful. Very best wishes with your future plans, Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Neil was extremely helpful and accommodating throughout the entire process ......”

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Jun 03,2017
Minithumbup
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Neil
By: 'Ash'
Jun 03,2017
9 people found
this helpful
Neil was extremely helpful and accommodating throughout the entire process - from initial viewing to completion. His regular updates on progress were timely and clear and made the whole process very easy for me, a first time buyer. We had numerous viewings prior to seeing ...
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By: Tim B
Jun 05, 2017
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Hello and thank you for your kind review of Neil at WPR Godalming. We are very grateful to you for sharing your thoughts and hope that you are very happy with your super new home. Very best wishes for the future and regards, Tim B,Seinor Partner, Warren Powell-Richards ...

“Neil was extremely helpful and informative throughout both the sale ......”

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Jun 02,2017
Minithumbup
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Neil
By: 'Arabella'
Jun 02,2017
9 people found
this helpful
Neil was extremely helpful and informative throughout both the sale of our property and the purchase of our new home. He couldn't have done any more for us and we are so grateful. Thanks for everything....
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Comment on agent fees
Very reasonable fees.
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By: Tim B
Jun 13, 2017
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Hi Arabella, just a little note to say thank you for the supportive review of my colleague Neil. We really appreciate you sharing your thoughts. Thank you too for picking us at WPR to act as your agent. Very best wishes with your future plans, I hope you are very happy with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Calm collected and always helpful, gets on with matters in ......”

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Jun 02,2017
Minithumbup
By: 'Bob'
Jun 02,2017
6 people found
this helpful
Calm collected and always helpful, gets on with matters in hand and never fails to act. Knows the market and area really well....
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Comment on agent fees
Good
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By: Tim B
Jun 02, 2017
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Hi Mr Cardona, thanks very much for the review. Short, succinct and just what the doctor ordered. We are very grateful to you. Thank too of course, for picking our company to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“When we start looking for a house, this was the ......”

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Jun 01,2017
Minithumbup
By: 'Ioana'
Jun 01,2017
7 people found
this helpful
When we start looking for a house, this was the first found and wanted. Helped us get it. So far we are happy and we appreciate all the help we got....
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By: Tim B
Jun 01, 2017
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HI Ioana, great to hear that you are happy in your new home. long may it continue. Thanks very much for your review of my colleague Steven. We really appreciate these comments, Regards, Tim B, Senior Partner, Warren Powell-Richards. ...

“Mainly dealt with Michaela, always very helpful and approachable, answered ......”

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May 31,2017
Minithumbup
By: 'David'
May 31,2017
6 people found
this helpful
Mainly dealt with Michaela, always very helpful and approachable, answered any queries promptlyand kept me informed of progress. A real asset to your company....
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By: Tim B
Jun 01, 2017
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Hi Mr Humphreys, thank you very much for writing a review about the wonderful Michaela, she is indeed a great asset to our company, much appreciated. I hope you are very happy in your new home. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“He helped me with all the details. Was a pleasant ......”

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May 30,2017
Minithumbup
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Richard
By: 'Gabriel'
May 30,2017
4 people found
this helpful
He helped me with all the details. Was a pleasant and easy transaction. Next time I will move I will definitely contact him first....
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Comment on agent fees
Could been better. Every penny left in my pocket is welcome .
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By: Tim B
Jun 01, 2017
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Hi Gabriel. thank very much for the super comment regarding my colleague Richard, very kind of you. I hope that you are happy in your new home. Very best wishes and regards. Tim B, Senior Partner, Warren Powell-Richards ...

“Harry handle the sale of my property in a professional ......”

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May 29,2017
Minithumbup
By: 'Jeff'
May 29,2017
5 people found
this helpful
Harry handle the sale of my property in a professional manner, arranging viewings and keeping me informed throughout the whole process. He communicated well with all the parties involved....
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Comment on agent fees
Good fees, no complaints.
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By: Tim B
May 30, 2017
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Hi Jeff, thanks very much for your review of young Harry and of course for trusting us to market your home. We really appreciate your support and hope that all goes to plan on the South Coast. Very best wishes to you, regards, Tim B, Senior Partner,Warren Powell-Richards ...

“After numerous valuations from local estate agents we chose Warren ......”

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May 28,2017
Minithumbup
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Dan
By: 'ab15hop'
May 28,2017
9 people found
this helpful
After numerous valuations from local estate agents we chose Warren Powell Richards after dealing with Daniel Vasey. I can honestly say that without Daniel's help throughout this whole process we wouldn't be moving into our new house as quickly as we are. Daniel, and the ...
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Comment on agent fees
I feel I got good service for the money, which I know I would not have got with certain companies advertised elsewhere. And with the stress of moving, you cannot put a price on that level of expertise!
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By: Tim B
May 30, 2017
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What a super review of Dan and his colleagues at WPR Godalming. Thank you very much. We are really grateful to you as we are for the opportunity of acting as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We have just agreed to let a property through Richard ......”

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May 26,2017
Minithumbup
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Richard
By: 'Lauren'
May 26,2017
3 people found
this helpful
We have just agreed to let a property through Richard Santos and he has gone above and beyond to make the overall process as smooth as possible. Whether it was late evening viewings or just answering all our questions....
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By: Tim B
May 30, 2017
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Hi Lauren, thanks very much for the review of my friend and colleague Richard Santos. I am glad all went to plan. I hope you will be very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“From day one when we met Nick for the appraisal ......”

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May 26,2017
Minithumbup
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Polly
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Clare
By: 'Chris'
May 26,2017
3 people found
this helpful
From day one when we met Nick for the appraisal of house everything was dealt with very professionally. Presentation brochure was very good and well presented We then dealt with Polly most of the time but in her absence Clare was always there to help. ...
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Comment on agent fees
Agents fees... well maybe higher than some other agents but you get what you pay for !
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By: Tim B
May 30, 2017
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Just a little note to say hello and to thank you for the supportive review featuring Polly, Clare and Nick Warren. It is very good of you and we appreciate it. Thank you too for picking us at WPR to act as your agent. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Clive was a pleasure to deal with, if he has ......”

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May 23,2017
Minithumbup
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Clive
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Desmond
By: 'Annie'
May 23,2017
5 people found
this helpful
Clive was a pleasure to deal with, if he has days when he is stressed by a complicated process, I didn't seen any, even in difficult moments he managed to add a positive spin! However he also offered so much more than just a charming ...
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Comment on agent fees
good
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By: Tim B
May 23, 2017
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Hi Annie, what a charming and kind review of my friends and colleagues Des and Clive. We are very grateful to you for your kind words and also for picking us to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“All the staff at Warren Powell Richards were really helpful. ......”

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May 23,2017
Minithumbup
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Polly
By: 'Amanda'
May 23,2017
3 people found
this helpful
All the staff at Warren Powell Richards were really helpful. We were always updated and supported throughout our purchase. We would recommend them....
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By: Tim B
May 23, 2017
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Hello Amanda & Stephen. Just a little note to say thank you very much for your supportive review but also to wish you well in your new home. I hope you will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We are very impressed with Warren Powell-Richards and have found ......”

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May 19,2017
Minithumbup
By: 'Andre'
May 19,2017
10 people found
this helpful
We are very impressed with Warren Powell-Richards and have found them to be the most professional and helpful estate agents. They managed to find us good tenants in a very short time. We highly recommend them to anybody....
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By: Tim B
May 23, 2017
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Hi Andre, thanks very much indeed for the review. Much appreciated as was your decision to use us here at WPR in the first place. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“This was our second time of renting a property, the ......”

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May 17,2017
Minithumbup
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Richard
By: 'Joe'
May 17,2017
6 people found
this helpful
This was our second time of renting a property, the first ended a few weeks ago as our landlady was moving back into the property. We stayed in Alton for our search criteria, and found a beautiful 2 bed Victorian house. We used Rightmove to search ...
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Comment on agent fees
A little expensive, but considering the price of the monthly rent, quite reasonable.
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By: Tim B
May 17, 2017
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Hi Joe and Hayley, just a little note to say thank you for the detailed review of dealing with Richard Santos and WPR Lettings in Alton. It is great to hear that you love your new home and I hope you will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Not having rented before I was feeling a little apprehensive, ......”

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May 16,2017
Minithumbup
By: 'Graeme'
May 16,2017
6 people found
this helpful
Not having rented before I was feeling a little apprehensive, i didn't know what expect, what I can say now is that it was very professional, very cordial, and a very easy and simple process, I was put at ease by Paul the second I ...
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Comment on agent fees
Happy the with fees
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By: Tim B
May 16, 2017
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What a super review of my colleague Paul. Thank you very much. I hope you are very happy in your new home and enjoy life in Haslemere. Very best wishes and regards Tim B, Senior Partner, Warren Powell-Richards ...

“We were selling two properties on behalf of our business. ......”

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May 16,2017
Minithumbup
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Dan
By: 'Katy'
May 16,2017
10 people found
this helpful
We were selling two properties on behalf of our business. On paper this should have been straight forward and very simple. In reality it proved to be more complicated even without a chain on either property. Daniel was extremely patient, very efficient and proactive and ...
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Comment on agent fees
As expected.
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By: Tim B
May 18, 2017
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Hello and thank you both for your instructions to market your properties and also for your kind and supportive review featuring our Godalming team and in particular my business Partner Dan. We are very grateful to you. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Paul, was very helpful, new all the local area information, ......”

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May 15,2017
Minithumbup
By: 'CHERIEDINNER'
May 15,2017
6 people found
this helpful
Paul, was very helpful, new all the local area information, wish was a great help; very patient and understanding. Recommend him highly....
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Comment on agent fees
good
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By: Tim B
May 16, 2017
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Hello and thank you for your review of Paul at WPR Lettings in Haslemere. We are very grateful to you. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Having used the team for a valuation last year and ......”

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May 13,2017
Minithumbup
By: 'Sue'
May 13,2017
7 people found
this helpful
Having used the team for a valuation last year and being very satisfied with their quick response i decided to contact them again when I wanted to rent the property out. I first spoke with Steven who made an appointment the very next day and ...
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Comment on agent fees
Reasonable
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By: Tim B
May 15, 2017
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Hi Sue - just a little thank you for your supportive review featuring Steven and Paul and also for trusting us to act as your letting agent. We are very grateful to you and appreciate your business, we will take good care of you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We purchased through Clive and found what would ordinarily have ......”

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May 12,2017
Minithumbup
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Clive
By: 'K&S'
May 12,2017
5 people found
this helpful
We purchased through Clive and found what would ordinarily have been a stressful time, straightforward and even pleasant. He is cool headed and direct, I commend his services. Also, great taste in cars....
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Comment on agent fees
N/A
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By: Tim B
May 12, 2017
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Thank you very much for the super review of my friend and colleague Clive. As a small local company these reviews are really important to us so we are very grateful. I hope that you absolutely love your new home and are very happy with your purchase. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards PS Clive does have excellent taste in cars however he does like to crash them quite regularly ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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