Warren Powell Richards
5/5, 2311 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

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Latest Reviews

 View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
“Highly professional and a pleasure to deal with from initial viewing to completion.I purchased my house through Matthew Taylor ......”
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 30 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
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Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“Polly has been excellent to deal with during the purchase ......”

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Oct 09,2017
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Polly
By: 'Oliver'
Oct 09,2017
8 people found
this helpful
Polly has been excellent to deal with during the purchase of a house. She has been very responsive, acted with real integrity throughout the process and sought out solutions. I would highly recommend her....
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Comment on agent fees
Not relevant
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By: Tim B
Oct 11, 2017
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Hi Oliver, thanks very much for the review of Polly. Very kind of you. I hope you love your new home. Very best wishes, Regards, Tim B, Senior Partner Warren Powell-Richards ...

“Clare has been brilliant all the way through since I ......”

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Oct 06,2017
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Clare
By: 'Fiona'
Oct 06,2017
7 people found
this helpful
Clare has been brilliant all the way through since I started searching for a property until final completion. She kept on top of the process and kept me informed throughout. Thank you Clare....
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Comment on agent fees
Competitive.
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By: Tim B
Oct 08, 2017
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Just a little note to thank for writing your kind and supportive review regarding Clare at WPR Alton and also to wish you well in your new home. I hope you will be very happy there. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Darren was 100% professional from the initial valuation to the eventual ......”

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Oct 05,2017
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By: 'Executor'
Oct 05,2017
8 people found
this helpful
Darren was 100% professional from the initial valuation to the eventual conclusion. He was always very diplomatic, communicated well with all parties and kept all parties informed. He and his team were always friendly and helpful. The sale process was not smooth because of factors outside ...
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Comment on agent fees
Good
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By: Tim B
Oct 08, 2017
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Hello and thank you for taking a few minutes to write your kind and flattering review about my colleague Darren at WPR Grayshott. We are very grateful to you. Thank you too for picking and trusting us at WPR to act as your Estate Agent. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-RIchards ...

“Harry was very helpful and supportive with the sale of ......”

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Oct 04,2017
Minithumbup
By: 'Emma'
Oct 04,2017
7 people found
this helpful
Harry was very helpful and supportive with the sale of our house and I would recommend him to anyone I know who is looking to sell. He kept me updated throughout the entire process and was always available to answer any questions. Everything went smoothly ...
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By: Tim B
Oct 04, 2017
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Just a little note today thank you for picking us at WPR to act as your Agent and also for taking the time to write you kind words regarding Harry at WPR Alton. We are very grateful to you and wish you all the best with your future plans. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“WPR organised and managed what turned out to be a ......”

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Oct 04,2017
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Stacey
By: 'Campbell'
Oct 04,2017
10 people found
this helpful
WPR organised and managed what turned out to be a really complicated move. They remained professional and organised throughout and were always available to us when we needed them. Good humoured and positive the WPR team put in well above the expected level of effort ...
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Comment on agent fees
Felt that the fees were very competitive and allowing for all that they did very good value.
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By: Tim B
Oct 04, 2017
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Thank you very much for sharing your thoughts and experience of dealing with Lloyd, Stacey and Nathan at WPR Farnham. We are very grateful to you as we are for your decision to pick us at WPR to act as your Agent. Very best wishes with your future plans. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“This is the first property that I have rented through ......”

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Oct 03,2017
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Desmond
By: 'Storme'
Oct 03,2017
6 people found
this helpful
This is the first property that I have rented through and agent , so was a bit unsure of the whole process, but Paul and Desmond made it really easy for me. Huge kudos for always returning my calls....
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Comment on agent fees
The fees from this agebt were in line with other- but the fees by nature are excessive.
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By: TIm B
Oct 04, 2017
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It's very kind of you to have shared your thoughts on dealing with Paul and Des at WPR Haslemere thank you very much. I hope you are super happy in your new home and will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“As we had not sold a house in 40 years we ......”

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Oct 02,2017
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Polly
By: 'B'
Oct 02,2017
6 people found
this helpful
As we had not sold a house in 40 years we are a bit worried by the prospect.But Harry at WPR put us at ease straight away and was always so polite and professional but in a friendly way and has always kept us informed ...
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Comment on agent fees
good
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By: Tim B
Oct 04, 2017
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What a very lovely review of Harry, Polly, Ben and the team at WPR Alton. We are very grateful to you and wish you all the best with your future plans. Thank you too for trusting us to act as your Agent. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“It has been a pleasure to deal with Harry. He ......”

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Oct 02,2017
Minithumbup
By: 'Anonymous'
Oct 02,2017
6 people found
this helpful
It has been a pleasure to deal with Harry. He is very reliable and trustworthy. Certainly not what I am used to with an estate agent. Always willing to go the extra mile, nothing is too much for Harry. C...
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By: Tim B
Oct 04, 2017
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Just a little note to thank you for taking the time to write your kind words regarding Harry at WPR Alton and also to thank you for picking us at WPR to act as your Estate Agent. Very best wishes and regards , Tim B, Senior partner, Warren Powell-Richards ...

“The overall service from WPR Alton has been excellent. Harry ......”

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Oct 02,2017
Minithumbup
By: 'Happy'
Oct 02,2017
6 people found
this helpful
The overall service from WPR Alton has been excellent. Harry Kellie, as my lead contact has been professional, courteous and helpful. He really believes in "going the extra mile" to support and inform customers and I believe he should be regarded as a real asset ...
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Comment on agent fees
Reasonable.
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By: Tim B
Oct 04, 2017
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Hello and thank you for the kind and supportive review of young Harry at WPR Alton. He is indeed a fine fellow so it's great to see this recognition. Thank you too for picking us at WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Neil Pritchard was very professional and dealt with the majority ......”

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Oct 01,2017
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Neil
By: 'Jenny'
Oct 01,2017
10 people found
this helpful
Neil Pritchard was very professional and dealt with the majority of the viewings we had. He gave us feedback from these and was always encouraging. If there were any problems he was at the end of the phone helping to solve them. We are very ...
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Comment on agent fees
As predicted for the current climate.
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By: Tim B
Oct 02, 2017
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Hello Jenny, just a little note to say thank you very much for picking WPR to act as your Estate Agent and also for taking the time to write your kind review of my colleague Neil. We are very grateful to you and wish you all the best with your future plans. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Myself and my partner have recently moved into a local ......”

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Oct 01,2017
Minithumbup
By: 'Kate'
Oct 01,2017
10 people found
this helpful
Myself and my partner have recently moved into a local flat, let through Warren Powell Richards. The process went smoothly and we would highly recommend the agency. Steven who managed the let was helpful, approachable and professional....
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Comment on agent fees
We felt that the fees were higher than what we would expect to pay.
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By: Tim B
Oct 02, 2017
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Hi Kate, just a little note to say thank you for taking the time to write your review regarding Steven Byers and WPR Lettings in Godalming. We are very grateful to you. I hope you are very happy in your new home. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“This is the first property that me and my partner ......”

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Sep 28,2017
Minithumbup
By: 'Becky'
Sep 28,2017
6 people found
this helpful
This is the first property that me and my partner have rented together, so was a bit unsure of the whole process, but Paul has made it so simple and easy for us both. Whenever we had any problems or queries he was always very ...
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Comment on agent fees
Fair
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By: Tim B
Sep 29, 2017
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Hi Becky - thank you very much for the kind review detailing dealing with Paul and WPR Lettings in Haslemere. It is much appreciated. I hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner,Warren Powell-Richards ...

“We dealt with Richard when we located a property to ......”

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Sep 27,2017
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Richard
By: 'Josh'
Sep 27,2017
5 people found
this helpful
We dealt with Richard when we located a property to let in Alton. This was a busy time for us juggling running a business, imminently about to have our first child and then moving house on top of that. Richard allowed us to view the ...
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By: Tim B
Sep 29, 2017
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Just a little note to that you for taking the time to write a review detailing your experience of dealing with WPR Lettings in Alton and my colleague Richard Santos. I hope that you are enjoying life and in particular being a parent. That's it now - no sleep for a year or two. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Neil was acting for the Vendors of the property we ......”

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Sep 27,2017
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Neil
By: 'Kidd'
Sep 27,2017
8 people found
this helpful
Neil was acting for the Vendors of the property we purchased. He was crucial in getting the transaction over the line and we are extremely impressed with his professionalism and willingness to assist at all times. We would not hesitate to recommend Neil....
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By: Tim B
Sep 29, 2017
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Many congratulations on the purchase of your new home. I hope you will be very happy there. Thank you for taking the time to write your review regarding my colleague Neil, he is indeed a fine fellow. We are very grateful to you. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“WPR were exceptionally efficient and professional, enabling us to get ......”

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Sep 25,2017
Minithumbup
By: 'Sal'
Sep 25,2017
6 people found
this helpful
WPR were exceptionally efficient and professional, enabling us to get on the market quickly. We were inundated with viewers, making a very positive start and gained an offer within days. I would thoroughly recommend them....
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Comment on agent fees
Good
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By: Tim B
Sep 25, 2017
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What a great review of the Grayshott team, it's great to hear that their proactive approach worked well for you. Thank you too for picking us to act as your agent. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“This is my partner's and my first place together and ......”

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Sep 25,2017
Minithumbup
By: 'Rob'
Sep 25,2017
4 people found
this helpful
This is my partner's and my first place together and WPR made the move so simple for us both. Therefore, I would just like to say a massive thank you to Paul Stephens and his team for being so helpful throughout the whole process....
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By: Tim B
Sep 25, 2017
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What a great review of Paul, thank you very much. I hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“It has been a pleasure dealing with Paul. He has ......”

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Sep 25,2017
Minithumbup
By: 'Carla'
Sep 25,2017
5 people found
this helpful
It has been a pleasure dealing with Paul. He has been thorough and professional throughout the process of securing a tenant for me. Thank you Paul for making the process run so smoothly....
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By: Tim B
Sep 25, 2017
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Thank you very much for your super review of Paul at WPR Lettings, It is very good of you. Thanks too for picking us at WPR to act as your letting Agent, we appreciate your business. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“The service we experienced from Polly when buying our was ......”

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Sep 21,2017
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Polly
By: 'David'
Sep 21,2017
4 people found
this helpful
The service we experienced from Polly when buying our was 'top-draw'. She was pro-active, patient and extremely supportive in helping us through to a successful exchange/completion on our house purchase. I wouldn't hesitate in recommending WPR when selling or buying. Thanks again Polly....you're ...
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By: Tim B
Sep 25, 2017
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Mr Brown, a little note to thank you for your top-draw feedback regarding my colleague Polly Gillert. We are very grateful to you for sharing your thoughts and hope that you are very happy with your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Everyone at WPR in Grayshott has been fantastic. As I ......”

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Sep 21,2017
Minithumbup
By: 'Piers'
Sep 21,2017
5 people found
this helpful
Everyone at WPR in Grayshott has been fantastic. As I was overseas, they looked after every aspect of my house sale for me. I was always kept up to date with proceedings. The team are extremely friendly, enthusiastic and very good at their jobs. I ...
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Comment on agent fees
Good
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By: Tim B
Sep 25, 2017
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Just a little note to thank you for your kind words regarding the team at WPR Grayshott. We are very appreciative as we are for your decision to pick us to act as your agent. Very best wishes with your future plans. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has provided me with an exceptional letting agent service ......”

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Sep 19,2017
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Richard
By: 'Alex'
Sep 19,2017
5 people found
this helpful
Richard has provided me with an exceptional letting agent service for the past 7 years or more. Always helpful and polite, he is superb at finding good tenants quickly, in both Alton and Bordon....
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Comment on agent fees
The fees are good value
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By: Tim B
Sep 19, 2017
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Thank you very much for being such a great and loyal client of our Company and also for taking the time to write your kind review featuring my friend and colleague Richard Santos. We are very appreciative. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I have always found Richard Santos to be very helpful ......”

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Sep 19,2017
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Richard
By: 'Margaret'
Sep 19,2017
5 people found
this helpful
I have always found Richard Santos to be very helpful and efficient in dealing with lettings. The outcome has always been positive....
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Comment on agent fees
Good
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By: Tim B
Sep 20, 2017
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Just a little note to say thank you for the review of Richard and also to thank you for putting your faith in our Company to act as your letting agent. We are very grateful to you. Very best wishes and regards Tim B, Senior Partner, Warren Powell-Richards ...

“I have used Richard Santos as my letting agent for 5 ......”

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Sep 15,2017
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Richard
By: 'Diane'
Sep 15,2017
5 people found
this helpful
I have used Richard Santos as my letting agent for 5 years now and in that time I have encountered zero problems and the flat has only been vacant for about a total of 5 weeks during that this time....
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Comment on agent fees
Agents fees are very fair for the work done and headaches it has saved me.
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By: Tim B
Sep 19, 2017
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Just a little note to thank you for the review of Richard and also an extra big thank you for being such a loyal client for so many years. We really appreciate your business. Very best wishes and regards, Tim B Senior Partner Warren Powell-Richards ...

“Laura was our main contact from initial house viewing to ......”

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Sep 14,2017
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By: 'Tara'
Sep 14,2017
7 people found
this helpful
Laura was our main contact from initial house viewing to exhange. She was efficient, attentive and great at liaising with all parties of the chain to ensure we exchanged on time. She's been a pleasure to work with, always cheery and friendly and able to ...
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By: Tim B
Sep 14, 2017
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Hello and thank you for the smashing review regarding Laura at WPR Grayshott, it is much appreciated. I hope you love your new home, regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“We cannot thank Laura enough,her communication skills during at ......”

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Sep 13,2017
Minithumbup
By: 'Robbo'
Sep 13,2017
10 people found
this helpful
We cannot thank Laura enough,her communication skills during at times a very stressful period was absolutely first class.She kept everyone informed on a daily basis.Laura is certainly an asset to WPR. The whole company from Darren downwards are very helpful and are ...
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Comment on agent fees
We feel that the fees are more than fair.
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By: Tim B
Sep 13, 2017
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Hi Robbo, just a little note to thank you for your review of Laura and also the mention of office Partner Darren Light. We are very grateful to you as we are for your instructions to act as your agent. Very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was very professional and helpful throughout the whole process. ......”

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Sep 13,2017
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Richard
By: 'Neil'
Sep 13,2017
8 people found
this helpful
Richard was very professional and helpful throughout the whole process. He was prompt with all our enquiries and always treated us in a friendly manner. We would highly recommend Richard to anyone who is looking for a competent agent....
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Comment on agent fees
Good
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By: Tim B
Sep 13, 2017
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Hi Neil, thanks very much for your review of Richard Santos at WPR Lettings, it was very kind of you. I hope you are enjoying life in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Simon is extremely helpful with it being my first time ......”

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Sep 13,2017
Minithumbup
By: 'Tina'
Sep 13,2017
8 people found
this helpful
Simon is extremely helpful with it being my first time as a tenant and landlord,he has given me valuable advice, not only that but also he want thought five possible tenants for my apartment with a fine tooth comb and selected what I hope ...
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Comment on agent fees
Excellent
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By: Tina Hone
Sep 13, 2017
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Oh how exciting, do i get a prize?All your staff have been very helpful, what I thought would be quite stressful they have made easy, thank you. ...

“Simply the best. Without a doubt Mr Buxton is the ......”

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Sep 13,2017
Minithumbup
By: 'SM'
Sep 13,2017
12 people found
this helpful
Simply the best. Without a doubt Mr Buxton is the finest Estate Agent in the South East, maybe the Uk and possibly the Universe. He is also handsome and a great man manager....
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Comment on agent fees
Worth every penny
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By: Daniel Vasey
Sep 13, 2017
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Thank you so much for the wonderful review of Tim. He is indeed a fantastic chap and a very fine estate agent. As our senior partner he does like to set the bar very high and I am delighted to hear he exceeded his own high standards. Once again thank you for using Warren Powell-Richards to sell your home, I shall now do my best to deflate Tim's head following him reading this review. Daniel Vasey - Partner ...

“This has to be the best estate agent in the ......”

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Sep 12,2017
Minithumbup
By: 'Jonathan'
Sep 12,2017
9 people found
this helpful
This has to be the best estate agent in the UK. Laura, Michaela, Sarah, Robert, Darren all played their parts....
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Comment on agent fees
Very good, Goodness, they worked very hard for their commission. Don't know how you would get this kind of personal service with a cheap on-line agency. You get what you pay for!!!
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By: Tim B
Sep 13, 2017
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What a fantastic review of our little Company mentioning Laura, Michaela, Sarah, Robert and Darren, thank you very much. Also your thoughts on the difference between our offering and the online options are very welcome. I am delighted that everything went well and wish you all the best wish your future plans. Regards and best wishes Tim B ...

“I dealt with Simon, Stacey and Nathan at Warren Powell ......”

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Sep 11,2017
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Stacey
By: 'KAHANNAH'
Sep 11,2017
8 people found
this helpful
I dealt with Simon, Stacey and Nathan at Warren Powell Richards and from the outset I had a friendly and efficient service. It was not an easy sale but their expertise, support and contact was a great help. I am pleased I chose the Farnham ...
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Comment on agent fees
As planned.
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By: Tim B
Sep 13, 2017
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Just a little note to say thank you for your supportive review of my colleagues Simon and Stacey. It is very good of you to have shared your thoughts. Thank you too for picking WPR to act as your agent, we appreciate your business. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service and very helpful - made the process very ......”

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Sep 11,2017
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Richard
By: 'Jayne'
Sep 11,2017
6 people found
this helpful
Excellent service and very helpful - made the process very smooth for moving in etc. Would definitely recommend and would use again...
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Comment on agent fees
Good
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By: Tim B
Sep 13, 2017
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Thanks very much for the review of our head of lettings Richard Santos. It's kind of you to have shared your thoughts. I hope you are very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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