Warren Powell Richards
5/5, 2311 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

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Latest Reviews

 View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
“Highly professional and a pleasure to deal with from initial viewing to completion.I purchased my house through Matthew Taylor ......”
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 30 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
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Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“Clive and Des were fantastic agents for my house sale ......”

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Nov 16,2017
Minithumbup
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Desmond
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Clive
By: 'John'
Nov 16,2017
5 people found
this helpful
Clive and Des were fantastic agents for my house sale in Haslemere: knowledgeable, friendly and really hard working. Highly recommended....
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Comment on agent fees
Very reasonable.
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By: Tim B
Nov 24, 2017
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Hi John, just a little note to thank you for taking the time to write your supportive review featuring Clive and Des, we really appreciate it. Thank you too for your business. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Harry H and Clare did a fab job of selling ......”

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Nov 15,2017
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Clare
By: 'Tom'
Nov 15,2017
5 people found
this helpful
Harry H and Clare did a fab job of selling our property and facilitating a purchase with them — we concluded the transactions in record time. We were told by Harry he would not leave the office the day we listed out property until he had ...
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Comment on agent fees
In line with the market.
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By: Tim B
Nov 15, 2017
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What a super review of Harry and Clare - thank you very much. Thank too for picking WPR Alton to act as your agent. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Clive and Paul at Warren and Powell Richards were an ......”

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Nov 15,2017
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Clive
By: 'Gem'
Nov 15,2017
5 people found
this helpful
Clive and Paul at Warren and Powell Richards were an absolute delight. Made the experience of buying my first home easy and comfortable and helped whenever necessary....
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Comment on agent fees
Good
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By: Tim B
Nov 16, 2017
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Thank you very much for your kind comment regarding my colleagues Clive and Paul - we are very grateful to you and hope that you absolutely love your new home and will be very happy there - best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“This has been a long and difficult sale, but through ......”

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Nov 10,2017
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Clare
By: 'TAW'
Nov 10,2017
4 people found
this helpful
This has been a long and difficult sale, but through out the whole process Clare has remained positive and upbeat. I think a lot of agents would have lost interest in the sale when things were not going well, but Clare has doggedly continue to ...
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Comment on agent fees
I was happy with the fees.
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By: Tim B
Nov 15, 2017
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Thank you very much for your kind review of Clare at WPR Alton. I am delighted that your sale had a satisfactory conclusion after a testing time. Thank you for picking us at WPR to act as your Agent and for sticking with the sale when things got tough. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Friendly, honest, helpful. Could not ask for more really. We ......”

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Nov 08,2017
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By: 'Joe.'
Nov 08,2017
5 people found
this helpful
Friendly, honest, helpful. Could not ask for more really. We found what we wanted in no time. Everything was explained and dealt with perfectly....
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Comment on agent fees
good
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By: Tim B
Nov 09, 2017
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Hello and thank you for the review of Simon who heads up WPR Lettings in Farnham, It's very kind of you. I hope you are super happy in your new home, regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Darren and Michaela were the ultimate professionals in ensuring that ......”

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Nov 08,2017
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By: 'Nigel'
Nov 08,2017
6 people found
this helpful
Darren and Michaela were the ultimate professionals in ensuring that the sale of our property was completed to the timescales set out. An excellent service from the whole team particularly late on in the process when there were issues with the buyer delaying the exchange ...
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By: Tim B
Nov 09, 2017
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Just a little note to thank you for your kind review of WPR Grayshott and in particular Michaela and Darren. We really appreciate you sharing your thoughts. Thank you too for picking us at WPR to act as your Estate Agent. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Lloyd and Nathan now at Haslemere branch were very professional ......”

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Nov 06,2017
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By: 'roger'
Nov 06,2017
9 people found
this helpful
Lloyd and Nathan now at Haslemere branch were very professional and really up for what they do always friendly and easy to talk to when selling the property would use again and fully recommend Farnham branch...
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Comment on agent fees
Good
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By: Tim B
Nov 06, 2017
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Hi Roger, thank you very much for picking us at WPR to act as your Estate Agent and also for taking the time to write you review featuring Lloyd and Nathan. It's very good of you and we do appreciate it. Very best wishes with your future plan, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Paul from Warren Powell Richards made the whole lettings process ......”

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Nov 06,2017
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By: 'Paul'
Nov 06,2017
5 people found
this helpful
Paul from Warren Powell Richards made the whole lettings process a pleasure. He was honest and straight forward to deal with and always very friendly. fees were easy to understand and they could not have done more for me as a tenant...
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Comment on agent fees
good
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By: Tim B
Nov 07, 2017
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Just a little note to say thank you for the review of Paul at WPR Haslemere Lettings. It is very kind of you to have shared your thoughts and we do appreciate it. I hope you are happy in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard Santos has helped to find two tenants for our ......”

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Nov 03,2017
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Richard
By: 'DIY'
Nov 03,2017
7 people found
this helpful
Richard Santos has helped to find two tenants for our property. His attention to detail and professional approach at all times has led to us letting the property to excellent tenants both times. His prompt responses to emails and calls made the process efficient and ...
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Comment on agent fees
Fees were explained and understood and were therefore acceptable. Some felxibility in the fees was helpful as not all services were required.
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By: Tim B
Nov 06, 2017
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Thank you very much for your supportive review featuring my friend and colleague Richard Santos and also for being such a great client and supporter of our Company, We are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“all I can say is thanks Stacey. on the ball ......”

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Nov 02,2017
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Stacey
By: 'D'
Nov 02,2017
8 people found
this helpful
all I can say is thanks Stacey. on the ball for both parties concerned and professional down to a tee . I have just purchased a great house by you helping me and the seller through a longer than average period . brilliant throughout - wouldn't change ...
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Comment on agent fees
N/A
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By: Tim B
Nov 06, 2017
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Just a little note to wish you well in your new home and to thank you for taking the time to write you kind review of Stacey at WPR Farnham. We are very grateful to you. Regards and very best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Hi steven. I would just like to thank you for ......”

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Oct 30,2017
Minithumbup
By: 'ctp'
Oct 30,2017
11 people found
this helpful
Hi steven. I would just like to thank you for your help and consideration in finding me a great accommodation and good location, after all the trouble and time i spent with other agents in all the surroundings locations you guys come out well in ...
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By: Tim B
Oct 31, 2017
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Just a little note to thank you for your kind review of Steven who heads up WPR Lettings in Godalming. It was very kind of you and is much appreciated. I hope you are enjoying life in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Paul was very helpful and polite.I would definitely recommend ......”

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Oct 30,2017
Minithumbup
By: 'Rodger'
Oct 30,2017
6 people found
this helpful
Paul was very helpful and polite.I would definitely recommend his services to other people looking for a flat to rent or buying a property in the area......
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Comment on agent fees
In line with other estate agents...
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By: Tim B
Oct 31, 2017
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It is very good of you to have taken the time to write your review of my colleague Paul at WPR Haslemere. He is a fine fellow so it good to see your comments, thank you very much. I hope you are enjoying life in your new home, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“The professionalism and excellent service from Richard and Clare made ......”

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Oct 30,2017
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Richard
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Clare
By: 'ALTON'
Oct 30,2017
6 people found
this helpful
The professionalism and excellent service from Richard and Clare made the entire transaction very easy and smooth. They continually kept me up to date, resolved issues and managed the entire process brilliantly. I would have no hesitation in using them again....
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Comment on agent fees
Very Competitive, but more importantly, excellent service.
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By: Tim B
Oct 31, 2017
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Thank you very much fro writing your review about the WPR Lettings team and in particular Clare and Richard. It is very good of you and we do appreciate it. Thank you too for picking us at WPR to act as your Agent, I know we have plenty of competition. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Harry Is such a professional young man, Good local knowledge, ......”

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Oct 25,2017
Minithumbup
By: 'Sam'
Oct 25,2017
4 people found
this helpful
Harry Is such a professional young man, Good local knowledge, helpful, attentive and kept us informed every step of the way. Great liason with solicitors and very supportive through the whole process...
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Comment on agent fees
Purchaser
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By: Tim B
Oct 26, 2017
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Hi Sam, just a little note to thank you for your review of young Harry - he is a fine fellow so it's great to see your comments. I hope you are very happy with your fabulous new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service, efficient and professional, and the staff gave the ......”

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Oct 25,2017
Minithumbup
By: 'JJ'
Oct 25,2017
11 people found
this helpful
Excellent service, efficient and professional, and the staff gave the impression of really wanting to help too. Carole was also very kind when my mother (the tenant) had a fall, and went out of her way to accommodate the delayed move in date as a ...
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Comment on agent fees
Seem fairly standard
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By: Tim B
Oct 25, 2017
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Thank you very much for your supportive review featuring the wonderful Carol and Simon team, I am very grateful to you for sharing your thoughts. I hope you are very happy in your new home. Very best wishes and regards, TIm B, Senior Partner, Warren Powell-Richards ...

“I'm very happy to have the opportunity to sing the ......”

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Oct 25,2017
Minithumbup
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Clare
By: 'Samantha'
Oct 25,2017
7 people found
this helpful
I'm very happy to have the opportunity to sing the praises of Clare Knight. The seller of the property I purchased chose Warren Powell Richards as the agent to sell through. There were complications due to the sellers solicitor and my own which lead to ...
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Comment on agent fees
I was the buyer, not the seller so cannot comment on this aspect.
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By: Tim B
Oct 25, 2017
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What a lovely review about Clare - thank you very much, it is very kind of you. I hope you absolutely love your super new home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We have rented a property through Warren Powell Richards for ......”

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Oct 25,2017
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Richard
By: 'Louise'
Oct 25,2017
6 people found
this helpful
We have rented a property through Warren Powell Richards for the past 6 years and have dealt exclusively with Richard Santos. The initial rental process was dealt with professionally and was made easy for us by his efficient service. Richard has always dealt with any queries ...
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Comment on agent fees
More than fair for the after care service we received.
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By: Tim B
Oct 25, 2017
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Thank you very much for taking the time to write your thorough review of Richard Santos who heads up our WPR Letting team and your experience of letting via us over the past few years. I am glad that everything got sorted out regarding your deposit and wish you all the very best with your future plans. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Couldn't have been more efficient,courteous and helpful.For the ......”

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Oct 19,2017
Minithumbup
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Richard
By: 'Laura'
Oct 19,2017
6 people found
this helpful
Couldn't have been more efficient,courteous and helpful. For the second time around found the perfect tenants. So stress free!!!Wouldn't use any other agent!!!...
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Comment on agent fees
Very reasonable fees.
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By: Tim B
Oct 19, 2017
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Hi Laura, thanks ever so much for your review of Richard and also for being such a great client of our Company. We really appreciate it. Very best wishes and regards Tim B, Senior Partner, Warren Powell-RIchards ...

“Excellent service and a seamless transition to new dwelling. I ......”

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Oct 19,2017
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Richard
By: 'Adam'
Oct 19,2017
7 people found
this helpful
Excellent service and a seamless transition to new dwelling. I would definitely use this agent again and highly recommend their services....
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By: Tim B
Oct 19, 2017
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Just a little note to wish you well in your new home and to thank you for taking the time to write you complimentary review of Richard Santos and the team at WPR Lettings in Alton. We really appreciate it. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Warren Powell Richards are probably in my opinion the most ......”

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Oct 19,2017
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Richard
By: 'Mike'
Oct 19,2017
6 people found
this helpful
Warren Powell Richards are probably in my opinion the most professional and yet most approachable estate agents I have ever had the pleasure in using. Since the sale of my house in Farnham with Warren Powell Richards (Farnham) I have been renting a house through ...
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Comment on agent fees
Setting the standards others follow
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By: Tim B
Oct 24, 2017
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Thanks ever so much for the great review of my colleague Richard who heads up our WPR lettings team, we are very grateful to you. We will now have to deal with his big head but it's a small price to pay for your kind words. Thanks you very much also for your trust in our Company and your continued business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Nathan and Lloyd were both very helpful and professional during ......”

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Oct 18,2017
Minithumbup
By: 'Linda'
Oct 18,2017
10 people found
this helpful
Nathan and Lloyd were both very helpful and professional during what turned out to be a difficult sale. Nathan found me a buyer relatively quickly and both he and Lloyd helped me cope with a long drawn out exchange of contracts with good humour and ...
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Comment on agent fees
Good
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By: Tim B
Oct 19, 2017
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Hello and thank you very much for taking the time to write your review regarding Nathan and Lloyd at WPR Farnham. It's much appreciate. Thank you also for picking us at WPR to act as your Agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service, regularly kept up to date, relentless work to ......”

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Oct 18,2017
Minithumbup
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Dan
By: 'jacqueline'
Oct 18,2017
10 people found
this helpful
Excellent service, regularly kept up to date, relentless work to get my flat rented out and then invaluable advice to ensure rent guarantee over the tenure...
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Comment on agent fees
reasonable fees for the work undertaken
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By: Tim B
Oct 19, 2017
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Thank you very much indeed for writing your kind review regarding Steven, Dan and the team at WPR in Godalming. Thank you also for putting your trust in us to act as your letting Agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Daniel and his team were fantastic from start to finish. ......”

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Oct 18,2017
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Dan
By: 'Sarah'
Oct 18,2017
9 people found
this helpful
Daniel and his team were fantastic from start to finish. Lovely people, enthusiastic and worked very hard to get us a buyer and help us move. They made the whole move much more bearable that we expected. Thanks again. Sarah...
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By: Tim B
Oct 19, 2017
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Hi Sarah, just a little note to say a big thank you for your great review for the team at WPR Godalming and for picking us from the crowds to act as your Estate Agent. We are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-RIhcards ...

“very good advice on gettng ready for sale, and continueing ......”

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Oct 17,2017
Minithumbup
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Polly
By: 'Linda'
Oct 17,2017
7 people found
this helpful
very good advice on gettng ready for sale, and continueing advice from feedback from potential buyers. Once sale agreed kept the pressure on solcitiors to keep the legal process ongoing. all staff very helpful...
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Comment on agent fees
abut what was expected
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By: Tim B
Oct 19, 2017
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Just a little note to say thank you very much for instructing us at WPR to act as your Estate Agent and also for taking the time to write your supportive review about Nick and Polly. We are very grateful to you. Very best wishes and good luck with your future plans, regards, and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“As a first time newby in the letting market Richard ......”

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Oct 16,2017
Minithumbup
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Richard
By: 'Paul'
Oct 16,2017
7 people found
this helpful
As a first time newby in the letting market Richard was attentive, courteous and professional throughout the whole process, always on hand to answer questions and assist wherever possible. Thank you very much. There are a few points which could improve the service from either ...
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Comment on agent fees
The agents were average within the area
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By: Tim B
Oct 16, 2017
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Hi Paul, thank you very much for your comprehensive review and also for sharing your thoughts on the beginning of a tenancy. We really appreciate your thoughts, Richard and I have discussed them and will be sure to act on them. I hope you are very happy in your new home and enjoy life in Alton. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I have recently let out my flat in Godalming via ......”

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Oct 12,2017
Minithumbup
By: 'Landlord'
Oct 12,2017
12 people found
this helpful
I have recently let out my flat in Godalming via WPW and am a nervous first-time landlord. Steven was very professional, easy to contact and experienced. The entire process from advertising, tenant search to tenancy agreement was very smooth. Very reliable agent & competitive prices from ...
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Comment on agent fees
Competitive price (vs other high street agents) & ARLA accredited.
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By: Tim B
Oct 12, 2017
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Hello and thank you for putting your trust in us at WPR to let let out and take care of your property. We are very grateful to you and won't let you down. Thank you too for taking the time to write your generous review featuring Steven. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I am impressed and pleased with Richard Santos' efficiency in ......”

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Oct 12,2017
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Richard
By: 'JLPO'
Oct 12,2017
7 people found
this helpful
I am impressed and pleased with Richard Santos' efficiency in handling the renting out of my 1 bed flat in Alton. This included arranging for painting works to be completed quickly . The startup administration and paperwork has been prompt and detailed, and I appreciate that Richard ...
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Comment on agent fees
Reasonable
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By: TIm B
Oct 15, 2017
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Just a little note to thank you for your kind and supportive review regarding Richard Santos who heads up the lettings team at WPR Homes. We are very grateful to you and appreciative of your business and the trust that you put in us to act as your agent after a different expect elsewhere. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“From our very first viewing, to on-going liaison during the ......”

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Oct 11,2017
Minithumbup
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Neil
By: 'Lucy'
Oct 11,2017
12 people found
this helpful
From our very first viewing, to on-going liaison during the purchase and support after we moved into our new property, Neil has been extremely helpful throughout. We wouldn't hesitate to recommend Neil and his team at the Godalming branch who ensured the entire process was ...
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By: Tim B
Oct 11, 2017
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Hello and thank you for your review of Neil at WPR Godalming. We really appreciate you sharing your thoughts and hope you will be very happy with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“My wife, my son and I have recently moved into ......”

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Oct 10,2017
Minithumbup
By: 'Krzysztof'
Oct 10,2017
12 people found
this helpful
My wife, my son and I have recently moved into a flat, let through Warren Powell Richards. The process went smoothly. Steven was very professional and helpful. I was moving from abroad and came to Godalming just for one day to view the properties and ...
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By: Tim B
Oct 11, 2017
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What a kind review of Steven Byers, thank you very much. I hope you are enjoying life in Godalming and your new home. Godalming is a super town and I am sure you will enjoy living there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard found me a tenant within the month notice. the ......”

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Oct 09,2017
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Richard
By: 'Stewart'
Oct 09,2017
7 people found
this helpful
Richard found me a tenant within the month notice. the handover was smooth and finances handled well. I couldn't fault him....
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Comment on agent fees
average
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By: Tim B
Oct 11, 2017
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Thanks very much for the review featuring Richard and thank you too for picking us from the crowd to act as your letting Agent. We are very grateful to you. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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