Warren Powell Richards
5/5, 2311 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

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Latest Reviews

 View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
“Highly professional and a pleasure to deal with from initial viewing to completion.I purchased my house through Matthew Taylor ......”
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 30 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
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Images & Videos
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Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“Great service from Dan. I was selling my late Aunt ......”

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Jan 10,2018
Minithumbup
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Dan
By: 'Rachel'
Jan 10,2018
10 people found
this helpful
Great service from Dan. I was selling my late Aunt and Uncle's home, and as I live In Yorkshire the whole process could have been a nightmare. However, Dan stepped in and sourced a plumber, locksmith and gardener when needed and generally helped out with ...
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Comment on agent fees
Warren Powell received the highest fees of any of the professionals involved in the process. I do think estate agents get paid a lot, but if you have to pay the industry standard then a great service sweetens the bitter pill :)
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By: Tim B
Jan 11, 2018
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Hello and thank you for your review detailing your experience of dealing with Dan and his team at WPR Godalming. Thank you also for picking us at WPR from the masses to act as your agent, I am delighted that the service you received was up to scratch and that the transaction reached a satisfactory conclusion. I also note your comments on EA fees - this is probably not the format for me to launch into a length justification of our fees but I do think it's vital for our industry that we are able ...

“Clare was the only sane person in the whole process! ......”

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Jan 09,2018
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Clare
By: 'Richard'
Jan 09,2018
7 people found
this helpful
Clare was the only sane person in the whole process! Efficient, communicative and supportive. Great to work with. Thank you...
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By: Tim B
Jan 09, 2018
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What a great review of lovely Clare - thank you very much. Actually when you get to know Clare I can assure you that she's not entirely sane either but it's great that she put on a good face. On a serious note I hope you are very happy with your new home and wish you all the best with your future plans. Regards , TIm B, Senior Partner, Warren Powell-Richards ...

“Overall the service was really good. The first sale unfortunately ......”

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Jan 08,2018
Minithumbup
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Polly
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Clare
By: 'grwabg'
Jan 08,2018
5 people found
this helpful
Overall the service was really good. The first sale unfortunately feel through and I did feel that contact throughout the time was a little intermittent. However the 2nd sale was really well managed and they were always lovely. Specifically Polly and Clare were really helpful!...
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Comment on agent fees
Good
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By: Tim B
Jan 09, 2018
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Hello and thank you for your review featuring Polly and Clare and also for your constructive comment regarding intermittent contact. We take these matters very seriously so I really do appreciate this feedback and will discuss with the team. I am delighted that the second transaction ran its course and wish you all the best with your future plans. Thank you too for picking us at WPR to act as your agent. I know there are plenty of Agents in the town vying for your business, Regards and ve ...

“Lloyd came to value my property and gave me ideas ......”

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Jan 06,2018
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Stacey
By: 'Stacey'
Jan 06,2018
8 people found
this helpful
Lloyd came to value my property and gave me ideas of how to present it for viewing without being pushy. If I had any concerns he put my mind at rest. I gave them the keys and left the rest to them. Stacey arrange for ...
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Comment on agent fees
Excellent Stacey was always at the end of the phone and happy to help with any queries. She communicated with my buyer on my behalf and was always professional, friendly and efficient.
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By: Tim B
Jan 09, 2018
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Just a little note to thank you for the kind review - it is great when everything goes according to plan. Thank you too for picking us at WPR to act as your Agent. Very best wishes with you future plans. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We viewed a number of properties before settling on the ......”

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Jan 03,2018
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By: 'Elaine'
Jan 03,2018
5 people found
this helpful
We viewed a number of properties before settling on the house we purchased and Benjamin was very patient and polite at all times....
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By: Tim B
Jan 03, 2018
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Hello Elaine and Happy New Year. I just wanted to drop you a line to say thank you for writing your supportive review featuring WPR Alton and young Ben. We really appreciate it and hope you love your super new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We have previously bought a house through WPR and were ......”

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Jan 02,2018
Minithumbup
By: 'Emma'
Jan 02,2018
5 people found
this helpful
We have previously bought a house through WPR and were very impressed with the leg work they had done so decided to use them for selling our property. Ben was our main contact and was always very good at communicating any information to us. He ...
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Comment on agent fees
Very good.
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By: Tim B
Jan 03, 2018
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Hi Emma - Happy New Year to you. Just a little note to thank you for taking the time to write your kind review regarding WPR Alton and young Ben - we really appreciated you sharing your thoughts. Thank you also for picking us at WPR to act as your agents. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare was exceptional in her work when she helped sell ......”

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Dec 22,2017
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Clare
By: 'Charlotte'
Dec 22,2017
5 people found
this helpful
Clare was exceptional in her work when she helped sell my Aunts home. She was always on the end of the phone and when the sale hit difficulty she was excellent at getting it back on track, communicating with all parties and chasing solicitors! The ...
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Comment on agent fees
Fees are reasonable and fair.
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By: Tim B
Dec 23, 2017
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What a lovely and kind review about my colleague Clare, thank you very much for sharing your thoughts. Very Happy Christmas to you and your family, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Ben was very helpful and courteous on the phone and ......”

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Dec 19,2017
Minithumbup
By: 'Michele'
Dec 19,2017
5 people found
this helpful
Ben was very helpful and courteous on the phone and made selling my house stress free . He always rang me back and kept me updated...
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By: Tim B
Dec 21, 2017
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Thank you very much for your kind review of young Ben at WPR Alton and also for picking us at WPR to act as your agent. Very best wishes with your future plans. This little email also gives me the opportunity of wishing you very Happy Christmas, regards, Tim B, Senior Partner , Warren Powell-Richards ...

“WPR Grayshot proved themselves to be a good choice for ......”

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Dec 15,2017
Minithumbup
By: 'Jeremy'
Dec 15,2017
6 people found
this helpful
WPR Grayshot proved themselves to be a good choice for our selling agents. Laura and Robert handled our sale. Laura was our main contact and was very positive throughout, gave good feedback after viewings, and was very proactive in all aspects of the sale right ...
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Comment on agent fees
WPR were flexible regarding the fee and we negotiated a sliding scale fee arrangement which we were both happy with.
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By: Tim B
Dec 18, 2017
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Just a little note to thank you very much for writing your kind and supportive review detailing the service that you received form Laura, Robert and the team at WPT Grayshott. It is much appreciated as is your design to give us the opportunity of acting as your estate agent. This little note also gives me the opportunity of wishing you a very Merry Christmas and to wish you well with your future plans. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Harry and Polly handled the sale of our property. They ......”

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Dec 14,2017
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Polly
By: 'David'
Dec 14,2017
5 people found
this helpful
Harry and Polly handled the sale of our property. They provided regular feedback on how viewings were going, and once we had received an offer worked hard to ensure all needs were met and the sale went smoothly. We couldn't have asked for a better ...
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Comment on agent fees
Reasonable
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By: Tim B
Dec 14, 2017
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Hi David, just a little note to say thank you very much both for picking us at WPR to act as your agent and also to thank you for writing your supportive review featuring Harry and Polly. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Both Richard and Nick have been brilliant. My property Pookles ......”

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Dec 14,2017
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Richard
By: 'James'
Dec 14,2017
4 people found
this helpful
Both Richard and Nick have been brilliant. My property Pookles has been a challenge to sell and let for a variety of reasons but both Nick and Richard were very helpful and measured in their advice. It was a pleasure doing business with them....
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Comment on agent fees
The fees are in line with market
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By: Tim B
Dec 14, 2017
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Just a little note to thank you for the kind review of Nick and Richard - they really are a great team so it's lovely to see your thoughts. Thank you too for picking our agency to act for you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“As first time buyers we had dealings with lots of ......”

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Dec 12,2017
Minithumbup
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Stacey
By: 'Bella'
Dec 12,2017
7 people found
this helpful
As first time buyers we had dealings with lots of agents and were fortunate that the property we loved was with WPR. There's so much to say about a positive first meeting and we were so pleased with the customer service from the team. We ...
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By: Tim B
Dec 13, 2017
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Hi Bella - what a great review about Nathan, Stacey and Warren Powell-Richards, Farnham - thank you very much, I hope you are very happy in your new home and enjoy a fab first Christmas there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We had a long drawn out sale and purchase journey. ......”

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Dec 04,2017
Minithumbup
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Neil
By: 'Bob'
Dec 04,2017
9 people found
this helpful
We had a long drawn out sale and purchase journey. Throughout this time we came into contact with a fair number of agents and Matt and Neil were always consistently supportive and understanding . Their curtious professional approach at all times made them stand out and ...
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Comment on agent fees
good
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By: Tim B
Dec 07, 2017
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Thank you very much for taking the time to write your kind review featuring Matt and Neil at WPR Godalming. We really appreciate you sharing your thoughts and also picking us at WPR to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I feel lucky to have chosen Warren Powell-Richards to handle ......”

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Nov 30,2017
Minithumbup
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Stacey
By: 'Tilly'
Nov 30,2017
9 people found
this helpful
I feel lucky to have chosen Warren Powell-Richards to handle the recent sale of my property. My personal circumstances were challenging and the sales team, led by Nathan, were responsive to this. The whole experience was exemplary: a professional outfit who value their clients and ...
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By: Tim B
Dec 01, 2017
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What a kind review of Stacey and Nathan at WPR Farnham, thank you very much. Thank you too for picking us at WPR to act as your agent. We know you have plenty of choice in the town so we really appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Paul was incredibly helpful in assisting me in finding a ......”

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Nov 30,2017
Minithumbup
By: 'Aaron'
Nov 30,2017
5 people found
this helpful
Paul was incredibly helpful in assisting me in finding a rental house. He was very informed on the property details and was more than happy to find out any additional details. The negotiations were seamless and it took no time at all to get everything ...
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Comment on agent fees
Good
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By: Tim B
Dec 01, 2017
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Just a little note to say thank you for talking the time to write your review featuring Paul at WPR Haslemere. He is a great chap so it's great to see him getting your recognition. I hope you are very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“After a few months with one agent and very little ......”

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Nov 28,2017
Minithumbup
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Dan
By: 'the'
Nov 28,2017
7 people found
this helpful
After a few months with one agent and very little activity we changed to WPR who updated our brochure details to reflect our property more accurately. We were very lucky to proceed with a local buyer and were given good feedback and advice by Daniel ...
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Comment on agent fees
*
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By: TIm B
Nov 29, 2017
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Thank you very much for giving our agency the opportunity of marketing your property, I am delighted that we managed to find you a buyer. Thank you too for your kind words regards the Godalming team and in particular Matt and Daniel. Very best wishes to you all. regards, TIm B, Senior Partner, Warren Powell-Richards ...

“This agent has provided an exceptional service in selling our ......”

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Nov 27,2017
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Neil
By: 'Simon'
Nov 27,2017
9 people found
this helpful
This agent has provided an exceptional service in selling our house. Their recommendations regarding a solicitor and house clearance firm was excellent and their advice in preparing the house for sale was very useful. The photography and glossy brochure showed the property off to great ...
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Comment on agent fees
The agent's fees represent excellent value.
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By: Tim B
Nov 29, 2017
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Hi Simon, thank you very much for sharing your experience of dealing with the team at WPR Godalming and in particular Neil and Matt. We really appreciate both you review and your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Michaela in particular was a positive and focused agent, but ......”

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Nov 26,2017
Minithumbup
By: 'Lydia'
Nov 26,2017
6 people found
this helpful
Michaela in particular was a positive and focused agent, but I really appreciated that I could speak to any of the sales team and they would be able to support. Thanks for getting us over the line in the end!...
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*
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By: TIm B
Nov 29, 2017
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A note to thank you for picking us at WPR to act as your agent and also for your kind words about the Grayshott team and in particular Michaela. Very best wishes with your future plans. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Laura was helpful and professional during the purchasing process. She ......”

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Nov 26,2017
Minithumbup
By: 'Vanessa'
Nov 26,2017
6 people found
this helpful
Laura was helpful and professional during the purchasing process. She communicated well between parties and was available to answer questions and help when needed....
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By: Tim B
Nov 29, 2017
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Just a little note to thank you for the kind review of Laura at WPR in Grayshott and also to wish you well in your splendid new home. I hope you are very happy there. Regards and best wishes Tim B, Senior Partner, Warren Powell-Richards ...

“Even though my Tenancy ended 18 months ago with WPR-Homes - ......”

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Nov 24,2017
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Richard
By: 'A'
Nov 24,2017
3 people found
this helpful
Even though my Tenancy ended 18 months ago with WPR-Homes - Richard's post customer service still continued like i was still a tenant. Having to deal with a dispute with a utility company 18 months after I have left a property managed by WPR Homes, I cc'd ...
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Comment on agent fees
Good
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By: Tim B
Nov 29, 2017
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Thank you very much for writing your review regarding Richard who heads up our lettings team, It's very kind of you . I am delighted Richard managed to help you out regarding the utility company. I hope life is treating you well, regards and best wishes, Tim B, Senior Partner Warren Powell-Richards ...

“Polly helped us find our first home and as a ......”

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Nov 22,2017
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Polly
By: 'abbiet'
Nov 22,2017
5 people found
this helpful
Polly helped us find our first home and as a buyer, we were extremely impressed with her level of attentiveness, particularly through the latter stages of the transaction when certain things needed chasing due to slow lawyers. We had viewed properties on the market with ...
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Comment on agent fees
N/A - buyer
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By: Tim B
Nov 24, 2017
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What a great review of WPR Alton and in particular Polly Gillert, thank you. I'am delighted that you found a home to your liking and hope you will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Dealing with Richard, and by extension Warren Powell-Richards was a ......”

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Nov 22,2017
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Richard
By: 'Chris'
Nov 22,2017
5 people found
this helpful
Dealing with Richard, and by extension Warren Powell-Richards was a refreshing experience. I'd been looking for a rental property for a few months and hadn't had much luck; things were either far above budget/requirement or had a poor state of repair/facility. When I ...
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By: Tim B
Nov 24, 2017
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Hi Chris, thanks very much for the supportive review featuring Richard at WPR Lettings in Alton. We very much appreciate you sharing your thoughts. I hope you are very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I have rented properties through Warren Powell-Richards several times over ......”

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Nov 22,2017
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Richard
By: 'PAUL'
Nov 22,2017
5 people found
this helpful
I have rented properties through Warren Powell-Richards several times over the years. Richard Santos of Warren Powell-Richards has been very helpful on every occasion and I have no hesitation in offering my 5* recommendation. Paul Munro...
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Comment on agent fees
VERY FAIR!
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By: Tim B
Nov 24, 2017
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Hi Paul, just a little note to thank you for the kind review of Richard Santos and also for being such an A1 star tenant. Very best wishes and regards, Tim B, Senior Partner,Warren Powell-Richards ...

“I recently completed on the sale of my property and ......”

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Nov 22,2017
Minithumbup
By: 'Amanda'
Nov 22,2017
7 people found
this helpful
I recently completed on the sale of my property and the staff at Warren Powell, Grayshott were instrumental in making the dream that I had 11 months ago become a reality! I was not the easiest of clients during the time it took to secure an ...
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Comment on agent fees
Fair and reasonable.
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By: Tim B
Nov 24, 2017
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What a thoroughly charming and comprehensive review of the WPR Grayshott team and in particular Michaela and Laura, thank you very much. Very best wishes with your future plans and thanks also for picking us at WPR to market your home. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“What an absolute pleasure it was to deal with Carole ......”

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Nov 21,2017
Minithumbup
By: 'Peta'
Nov 21,2017
8 people found
this helpful
What an absolute pleasure it was to deal with Carole and Simon. They managed to negotiate a tenancy both swiftly and without compromise on the asked rental. They dealt with viewings in a professional and positive manner. The inventory company they organised on our behalf ...
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By: Tim B
Nov 24, 2017
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Thanks for the great review of Carole and Simon and also for picking us to act as your agent. Very kind of you and much appreciated. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Sarah and Michaela have been amazing all the way through ......”

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Nov 20,2017
Minithumbup
By: 'Kate'
Nov 20,2017
7 people found
this helpful
Sarah and Michaela have been amazing all the way through our first house purchase! Always approachable and willing to go to the property so that we could check something. Kept on top of the sale after our offer was accepted to make sure the sale ...
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By: Tim B
Nov 24, 2017
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Hi Kate, a note to thank you for your great review of Michaela and Sarah. We are very grateful to you and hope that you love your super new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We have received excellent service from start to finish from ......”

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Nov 19,2017
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Neil
By: 'Anna'
Nov 19,2017
9 people found
this helpful
We have received excellent service from start to finish from Neil Pritchard and Warren Powell Richards. He has been fully professional, knowledgeable, accommodating and helpful throughout the process, and WPR's performance has stood out from every agent we have encountered before and during this move. ...
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Comment on agent fees
Very reasonable for the quality of the service provided.
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By: Tim B
Nov 24, 2017
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What a great review of young Neil at WPR Godalming. Thank you very much for your kind words and also for picking WPR to act as your agent. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare is a very capable young lady.The transaction took ......”

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Nov 19,2017
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Clare
By: 'Mike'
Nov 19,2017
5 people found
this helpful
Clare is a very capable young lady. The transaction took a long time to complete (not the fault of WPR) but Clare was very attentive in chasing up solicitors etc and reporting back to me. A very efficient and pleasant person...
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Comment on agent fees
Not applicable
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By: Tim B
Nov 24, 2017
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Thanks very much for the review of Clare at WPR Alton. It's much appreciated. I hope you are very happy with your new home, regards Tim B, Senior Partner, Warren Powell-Ricards ...

“I wouldn't hesitate to recommend WPR as agents, and individually, ......”

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Nov 18,2017
Minithumbup
By: 'SJ'
Nov 18,2017
7 people found
this helpful
I wouldn't hesitate to recommend WPR as agents, and individually, each member of staff has worked diligently and with integrity to see our sale through to its conclusion. WPR are extremely professional and all staff are affable, knowledgeable and courteous. I was hesitant about marketing ...
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Comment on agent fees
Competitive in the market. I met with three agents and WPR fees were the lowest.
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By: Tim B
Nov 24, 2017
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What a thoughtful and kind review of the WPR Grayshott team. We are very grateful to you for sharing your thoughts and also for your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very helpful. Had to move fast amd they did their ......”

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Nov 16,2017
Minithumbdown
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Desmond
By: 'Shaq'
Nov 16,2017
5 people found
this helpful
Very helpful. Had to move fast amd they did their best to have us moved in quickly. Very good service. Allways Always free to answer questions ect. Overall the best agent I've had so far!...
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By: Tim B
Nov 24, 2017
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Just a little note to say thanks for your review of Paul and Des, very kind of you. I hope you are very happy in your new home, regards, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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