97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
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Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Richard
(548)
Polly
(214)
Clare
(184)
Dan
(173)
Neil
(120)
Stephen
(68)
Stacey
(64)
Clive
(56)
Desmond
(55)
Simon
(36)
Ian
(27)
Jon
(27)
Estelle
(24)
Trish
(19)
Richard
(18)
Steve
(5)
Melissa
(3)
Matthew
(2)
Cherie
(1)
Jack
(1)
Natalie
(1)
John
(1)
Jo
(0)
Hannah
(0)
Karen
(0)
Rosie
(0)
Esther
(0)
Paula
(0)
Ben
(0)
Ian
(0)
Susy
(0)
Tom
(0)
Tessa
(0)
Latest Reviews
View all Reviews 2311
21st Nov 2024
reviewed by 'Barbara Powell'
9th Aug 2024
reviewed by 'Jamie'
26th Jul 2024
reviewed by 'Sandy'
19th Jul 2024
reviewed by 'Mukozho'
18th Jul 2024
reviewed by 'Jamie'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £25,000 | £44,000,000 |
| Lettings | 95% | 98% | £475 | £7,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 391 | 2 | 575 | 17 | 729 | 7 | 550 | 7 | 30 | 3 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Images & Videos
Warren Powell Richards Branches (view all 5)
Jun 07,2019
Jun 07,2019
4
people found
this helpful
this helpful
Mike was the ultimate pro and helped secure my sale despite a relatively flat market. He was always courteous, friendly and efficient. Mike showed good communication skills particularly during the crucial period around offer negotiation. My thanks too to Rob Edwards and Stacey Allan who ...
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Comment on agent fees
Competitive fees
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Jun 08, 2019
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Thank you for the great review featuring Mike and his colleagues Rob and Stacey at WPR Farnham. We are very grateful to you as we are for your decision to pick us at WPR to act as your estate agent. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jun 05,2019
Jun 05,2019
4
people found
this helpful
this helpful
Richard has been an utter delight to work with throughout the entirely of our 3-year letting process. Not only is he helpful, accommodating, and knowledgeable, but the joy he takes in connecting tenants with the right housing situation is palpable.
My husband and I are ...
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Jun 05, 2019
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What a glowing review of my friend and colleague Richard Santos who heads up WPR Lettings, thank you very much. Thank you also for being such a great client of ours over the years. We are very appreciative. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Jun 04,2019
Jun 04,2019
2
people found
this helpful
this helpful
Richard has been helping me find tenants for several years. He is always very helpful, nothing is too much effort. I am delighted with the help and support WPR always give. I would highly recommend them....
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Comment on agent fees
Fees seem to be very reasonable.
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Jun 05, 2019
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A little note to thank you for being such a fantastic and valued client and supporter of our Company, we really appreciate your business. It's also very good of you to have shared your thoughts on Richard who heads up our lettings team in this review. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Jun 04,2019
Jun 04,2019
4
people found
this helpful
this helpful
First property rented through Warren Powell Richards and we found their service to be exemplary. Nothing was too much trouble and Richard accommodated us at our initial viewings as best he could. The maintenance team including Trish Brown were excellent and dealt with any issues ...
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Jun 05, 2019
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It's very good of you to have found a few minutes to write your kind review featuring Richard and Clare. We are very grateful to you and can also take this opportunity to thank you for being an A1 tenant. Regards and very best wishes, Tim B, Senior Partner, Warren Richards ...
Jun 04,2019
Jun 04,2019
2
people found
this helpful
this helpful
Our sale faced some challenges, but we can honestly say that every single member of the team have provided great service at a stressful time! Robert was very supportive communication was great. We would have no hesitation in recommending Warren Powell as an agent of ...
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Comment on agent fees
Fair
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Jun 05, 2019
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Thank you very much for your recommendation of our Company and also for your kind words regarding Robert Watson. He is a fine ambassador of our Company. We very much appreciate your business and wish you well in your future endeavours, regards sand best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Jun 04,2019
Jun 04,2019
4
people found
this helpful
this helpful
Once an offer had been agreed, James King became the point of contact. Whilst the majority of the transaction seem to proceed simply towards exchange it became more complicated. James worked really hard to ensure the sale proceeded. Always pleasant and responsive, he gave good ...
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Comment on agent fees
The fees (fixed percentage) were clearly detailed from the start.
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Jun 05, 2019
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What a kind review or James at WPR Grayshott, he is a fantastic member of our team so it's great to see him getting this appreciation. Thank you too for your business, we do appreciate it. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Jun 04,2019
Jun 04,2019
3
people found
this helpful
this helpful
James and the team at WPR Grayshott handled the marketing and sale of my property in a friendly, helpful and professional manner. Communication and client support was excellent, making the process as smooth and stress-free as possible....
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Comment on agent fees
Competative
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Jun 05, 2019
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Thank you very much for your review of James and also for entrusting our WPR Grayshott team to market your home. We are very grateful to you and appreciate your business. Very best wishes with your future plans. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
May 26,2019
May 26,2019
5
people found
this helpful
this helpful
Helpful, timely and generally available when called and called back when not
Negotiated a good price for my sale in a constructive manner...
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Comment on agent fees
I reviewed 3 agents who all quoted the same good fee I chose WPR as they were realistic in guiding the price to ask and were approachable
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May 27, 2019
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Thank you very much for picking our team at WPR Godalming to act as your agent and also for finding a few minutes to write your kind review. We are very grateful to you and wish you well with your future plans.
Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
May 24,2019
May 24,2019
7
people found
this helpful
this helpful
We had a really good experience dealing with Stacey. The purchase moved quickly and communications were excellent throughout. We made several visits to the house during the purchase and Stacey was always happy to accommodate this.
Overall a great experience....
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Comment on agent fees
Good
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May 27, 2019
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(1)
Hello and thanks you very much for taking the time to write your review. We are very appreciative. We also hope that you absolutely love your new home and will be very happy there. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
May 23,2019
May 23,2019
4
people found
this helpful
this helpful
The whole team at Warren Powell really went the extra mile to make the move a pleasure rather than a pain .
Charlie and Poo thankyou all during the normally traumatic process of house moving....
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Comment on agent fees
Good
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May 23, 2019
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(1)
Hello and thank you for your review featuring the WPR Alton team and in particular the lovely Clare. We really appreciate you sharing your thoughts but most of all wish you well in your super new home and hope that you will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
May 20,2019
May 20,2019
4
people found
this helpful
this helpful
Having lived abroad for nearly 25 years we were completely new to the renting property business in the UK. Richard was extremely helpful guiding us through the process very efficiently. He was always very quick to answer our calls or get back to us if he ...
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May 20, 2019
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Thank you very much for the review of Richard and his saintly attributes, I will be sure to pull his leg. I hope you are enjoying life back in Blighty. We are very grateful to you for sharing your thoughts and wish you well with your new UK based life, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
May 17,2019
May 17,2019
5
people found
this helpful
this helpful
Richard was a very helpful and informative agent and as I have just gone from a house owner to renting due to personal issues he made it a lot easier...
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Comment on agent fees
Good
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May 18, 2019
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(1)
Hello and thank you for your review. I'm pleased to hear that Richard was able to make things as easy as possible for you and hope that life is treating you well in your new home. We are vey grateful to you for sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
May 16,2019
May 16,2019
5
people found
this helpful
this helpful
I wish to thank Henry for his patience during a long period of administration towards exchange of contracts during several visits to the property. Polly and Claire with their excellent client liaison made it happen and we now have a property which ticks all our ...
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Comment on agent fees
not applicable
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May 17, 2019
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(1)
Thank you very much for taking the time to write your review featuring Henry, Polly, Clare and the team at WPR in Alton. I hope you love your new home and will be very happy there. Ticking all the boxes is what we like to do. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
May 16,2019
May 16,2019
4
people found
this helpful
this helpful
I have purchased and then let a property though Warren Powell in a very short time, seven weeks form buying offer to tenant in place.
Very good work...
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Comment on agent fees
Very competitive fees
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May 17, 2019
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(1)
What a great review - seven weeks is quite something. Thank you very much indeed for being such a great client of our Company and for taking the time to share your thoughts. We are very appreciative. Best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
May 14,2019
May 14,2019
4
people found
this helpful
this helpful
I was impressed with the help and service given to me by Richard and the staff at Alton in finding a tenant quickly and I am happy to leave future management in their capable hands....
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Comment on agent fees
Fees are reasonable and compare with other agents
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May 16, 2019
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Thank you very much for your kind words regarding Richard who heads up WPR lettings in Alton and also for picking WPR to manage your property. We are very appreciative and wish you well with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
May 14,2019
May 14,2019
2
people found
this helpful
this helpful
Very Good happy with service. all went well would recommend to others who wanted to let a similar property in the area. Would like this box to not need 20 words...
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May 16, 2019
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Thank you very much, yes it is a bit cheeky demanding 20 words. I always find it annoying, but we do really appreciate that you took a few minutes to write a great review. Thanks too for picking the wonderful Kylie to act as your agent. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
May 13,2019
May 13,2019
4
people found
this helpful
this helpful
Richard provided an excellent Tenant Find service. He listened to our criteria and understood who we were looking for. We found him extremely approachable, very efficient and can highly recommend him....
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Comment on agent fees
Agent's Fees were very reasonable.
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May 16, 2019
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Hello and thank you for your kind comments regarding Richard and also for picking us at WPR to act as your letting agent, we are very appreciative. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
May 09,2019
May 09,2019
4
people found
this helpful
this helpful
Clare has been unstinting in her efforts to sell our property. She has never made us feel any request/enquiry is too small...and in the final MONTHS leading up to our exchange she spent literally HOURS on the phone 'chasing' the current position on ...
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May 11, 2019
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What a thorough and thoughtful review of Clare at WPR Alton. We are very grateful for your comments and I am delighted to hear that all the hard work and patience resulted in a positive outcome. Thank you too for picking WPR to act as your estate agent, we appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell- Richards ...
May 08,2019
May 08,2019
5
people found
this helpful
this helpful
Very good service from both Rob Edwards and Stacey Allan, professional and conscientious and the sale was quick with no problems incurred. I have used Warren Powell Richards before and would have no hesitation in recommending them 100%....
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Comment on agent fees
Good
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May 09, 2019
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It's very good of you to have picked us at WPR to act as your agent for a second time, we are very appreciative of your business. Thank you too for your kind review of Rob and Stacey, these little comments help keep a smile on our faces on a rainy day which it certainly is this morning. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
May 08,2019
May 08,2019
6
people found
this helpful
this helpful
We can highly recommend Stacey from WPR. She helped with the selling of our old property and the purchasing of a new one and was always available when required for viewings or any questions. Everything went pretty smoothly as she did a great job of ...
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Comment on agent fees
Great value and a lower percentage than other estate agents in Farnham that we've used before.
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May 09, 2019
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It's very good of you to have spared a few minutes writing your kind review of the wonderful Stacey at WPR Farnham. She is a great member of our team so it's lovely to see her get this recognition. Thank you also for picking WPR to act as your agent. We know you have plenty of choice these days. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
May 08,2019
May 08,2019
4
people found
this helpful
this helpful
First class service from both Rob Edwards and Stacey Allan. Both always professional, courteous and conscientious and I could not have put the sale of my house in safer hands. I have used Warren Powell Richards before and always recommend them as they treat each ...
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Comment on agent fees
Very fair and reasonable.
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May 09, 2019
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What a kind and lovely review of Rob and Stacey, thank you very much indeed. Thank you also for recommending our humble Company and for being such a great client and supporter. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
May 07,2019
May 07,2019
2
people found
this helpful
this helpful
There was a certain amount of repair and redecoration required before putting the flat back on the market and Kylie has been super helpful in organising it as well as keeping me fully informed on all enquiries and viewings. The result, a pristine flat and ...
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Comment on agent fees
Very reasonable
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May 09, 2019
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(1)
Hello and thank you for the great review of Kylie who heads up the WPR Lettings team in Haslemere. It's great to hear that all is looking good in you flat and that a tenant is in place. In addition thank you very much for picking us at WPR to act as your agent, we appreciate your business. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
May 04,2019
May 04,2019
5
people found
this helpful
this helpful
I was looking for an estate agents to sell our family home fairly swiftly, at a fair price and with reasonable fees but also one which would be supportive and calm at what can be a stressful time, especially with little children involved. Mike and ...
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Comment on agent fees
Reasonable compared to other local agents.
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May 07, 2019
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What a super review of Stacey, Mike and the team at WPR Farnham, we really appreciate you sharing your thoughts. It's great to hear that you have successfully moved and I hope that life is treating you and your family well in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
May 03,2019
May 03,2019
1
people found
this helpful
this helpful
Kylie is always very helpful and professional with the lettings she has done for us. We would recommend her without question. All the team at the Haslemere branch have given us excellent service in the past and we look forward to working with them in ...
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Comment on agent fees
good
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May 07, 2019
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Hello and thank you for your kind review of Kylie and the team at WPR Lettings in Haslemere. Thanks you too for being such a great client of WPR over the years, we really appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Apr 30,2019
Apr 30,2019
3
people found
this helpful
this helpful
I recently purchased a property from WPR and it was a hassle free experience. Paul Stephens actually recommended I view the property and he got it spot on. Professional, approachable and a pleasure to deal with. Thank you!...
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May 02, 2019
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Just a note to say thank you for the kind review of my colleague Paul at WPR in Haslemere and also to wish you well in your new home. I hope you will be very happy there. Very best wishes and regards, Tim B, Senior Partner, warren Powell-Richards ...
Apr 30,2019
Apr 30,2019
3
people found
this helpful
this helpful
Richard (and WPR in general) has been a great support for many years in handling our letting properties in Alton. He and his team always keep an eye on the properties and solve promptly any problems, which of course provides great peace of mind to ...
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May 02, 2019
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Thask you very much for taking the time to write your flattering review featuring WPR in Alton and in particular Richard Santos who heads up our lettings team. We are very grateful to you. Thank you also for being such a great client of our Company, Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Apr 24,2019
Apr 24,2019
5
people found
this helpful
this helpful
Richard was a pleasure to work with in selecting and concluding a rental in double quick time. Friendly, informative and always effective in a relaxed fashion. Just how it should be in our view! Excellent agency and contract - many thanks, Margaret and David...
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Comment on agent fees
Appropriate
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Apr 27, 2019
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Thank you very much indeed for your kind review of Richard who heads up WPR lettings. It's excellent to hear that everything went speedily and according to plan. I hope you are very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
Apr 24,2019
Apr 24,2019
2
people found
this helpful
this helpful
Utterly appalling service after vacating a rental property - they did everything possible to assist the landlord in claiming money back from our deposit - despite it being completely unreasonable. Unhelpful and rude staff throughout. Feel so disappointed and let down by this agency! Will ...
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Comment on agent fees
Disgusting
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Apr 29, 2019
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(1)
As the Senior Partner of WPR I was sorry to read your review and immediately undertook an investigation of the circumstances. I understand your frustration regarding the landlord’s decision to claim against the tenancy deposit and as it’s our job as the agent to negotiate between both parties in these situations, I can sympathise on the time it takes to come to a conclusion. That is why the deposit is protected by My Deposits as they are an independent review scheme who can arbitrate on occ ...
Apr 11,2019
Apr 11,2019
6
people found
this helpful
this helpful
Finding it difficult living so far from family we agreed with my mother that she should move to Haslemere. We found a property to rent through Warren Powell Richards and it has to be said that the team led by Kylie did a great job ...
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Comment on agent fees
Fees were clearly detailed and deserved
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Apr 12, 2019
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Thank you very much for the kind and flattering review of Kylie. I hope your mother is enjoying life in Haslemere, it is a super town and she must be very happy to be closer to her family. Very best wishes and regards to all, Tim B, Senior Partner, Warren Richards ...
Apr 10,2019
Apr 10,2019
3
people found
this helpful
this helpful
I have been leasing my properties from Richard for the last 3 years and he has always gone the extra mile to ensure that everything goes through smoothly. He communicates well and is an absolute pleasure to deal with. The industry needs more people like this!...
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Comment on agent fees
Good
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Apr 11, 2019
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It's great to hear that Richard has been taking good care of you for the last few years, thank you for being a first class tenant. It's very good of you to have taken the time to write your review, we do appreciate it. I hope all goes well with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Best Estate Agent in Hindhead 
