Warren Powell Richards
5/5, 2310 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
98% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.

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Latest Reviews

 View all Reviews 2310
12th Aug 2024
reviewed by 'Nicky'
“Professional and good communication throughout the whole process - Stephen was informative and kept us up to speed with progress ......”
9th Aug 2024
reviewed by 'Jamie'
“Very pleased with the quality of service we received. Lots of viewings and regular updates throughout the process....”
26th Jul 2024
reviewed by 'Sandy'
“The property management service that WPR offer is really amazing and worth every penny. Any problems have been dealt with ......”
19th Jul 2024
reviewed by 'Mukozho'
“Professional, very helpful and friendly. Made our move smooth and easy....”
18th Jul 2024
reviewed by 'Jamie'
“Very happy with the whole process, went as smooth as could be. Customer service exceeded my expectations. I would recommend ......”
11th Jul 2024
reviewed by 'Rebecca'
“WPR have been great to work with as we bought our home in Godalming. Always friendly and brilliant communication - ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £25,000 £44,000,000
Lettings 95% 98% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
391 2 575 17 729 7 550 7 29 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   815 to Rent   450
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Warren Powell Richards Branches (view all 5)
Alton, GU34
Farnham, GU9
Godalming, GU7
Grayshott, GU26
Haslemere, GU27

“Truly Exceptional Client Service (Thank You!)...”

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Dec 11,2020
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Richard
By: 'Laura'
Dec 11,2020
6 people found
this helpful
We are long-standing rental clients of Richard Santos at the Alton branch of Warren Powell Richards, and there’s a reason for it—no one is more responsive, helpful, considerate, and works harder for his clients than Richard! Truly, he is an exceptional agent in ...
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By: Tim B
Dec 16, 2020
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This really is a very kind review of you to post, thank you very much. Thank you too for being such a great client of our Company, Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Fantastic Experience....”

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Dec 10,2020
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By: 'Suzanne'
Dec 10,2020
3 people found
this helpful
Fantastic Experience. I have used WPR Grayshott twice now, once for a purchase and now for a sale....both times they have been a real pleasure to deal with and very helpful and attentive at all times. Totally got the feeling they were doing a ...
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By: Tim B
Dec 16, 2020
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Thank you very much for your super review and for being such a great client of WPR - we really appreciate your business and you taking the time to share your thoughts. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare has been great from start to finish, gu......”

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Dec 10,2020
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Clare
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Clive
By: 'Rose'
Dec 10,2020
3 people found
this helpful
Clare has been great from start to finish, guiding us through our first house purchase. She was proactive in chasing both solicitors and always kept us updated. We had confidence she was on it to get us through the process as quickly as possible and ...
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By: Tim B
Dec 16, 2020
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Hello and thank you very much for the kind review featuring Clive and Clare. We are very grateful to you and hope you are delighted with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Brilliant Service from Warren Powell-Richards...”

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Dec 09,2020
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Richard
By: 'Catherine'
Dec 09,2020
5 people found
this helpful
I have dealt with Warren Powell-Richards over a number of years, as a Landord and I would like to praise their professionalism and efficiency. In particular, Richard Santos in the Lettings Department at the Alton Office has done an incredible job in sourcing some wonderful ...
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By: Tim B
Dec 10, 2020
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Thank you for being such a great client of our company and for you ongoing support. We are really very grateful to you. It's also kind of you to have shared your thoughts on this website. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Great service all round...”

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Dec 08,2020
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Clare
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Polly
By: 'Tom'
Dec 08,2020
2 people found
this helpful
Clare was great throughout my purchase, from the initial viewing right up until now, waiting to collect the keys! :) Clare was always quick to respond to any question I had and checked in regularly to ensure I was ok and things were going smoothly. When ...
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By: Tim B
Dec 10, 2020
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What a super review of Clare and Polly, thank you very much. How exciting being just about to pick your keys up, I hope you are very happy with you new home and enjoy a super first Christmas there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional and helpful...”

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Dec 07,2020
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Stephen
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Neil
By: 'Shant'
Dec 07,2020
4 people found
this helpful
Stephen and the Warren Powell staff were professional and helpful, and helped make the buying process easy and efficient. I would recommend using them as estate agents....
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By: Tim B
Dec 10, 2020
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Hello and thanks you very much for the review of Stephen and his colleagues at WPR Godalming. We really appreciate you sharing your thoughts and hope you are delighted with your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Estate Agents...”

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Dec 04,2020
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By: 'Benjamin'
Dec 04,2020
4 people found
this helpful
Warren Powell Richards did a terrific job in selling our home. They were friendly and attentive from the outset, found us a buyer incredibly quickly, and were on top of things all the way through to completion. We had complete confidence in James all the ...
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By: Tim B
Dec 04, 2020
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What a great and kind review of James at WPR Grayshott. Thank you very much for sharing your thoughts and also for picking our company to act as your estate agent. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent Letting agent 10/10...”

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Dec 03,2020
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Richard
By: 'Liam'
Dec 03,2020
2 people found
this helpful
Absolutely can't recommended this agent enough. The last 19/20 months were an absolute pleasure. The flat I rented was very well priced and the few dealings that I thankfully had with Richard were top class. Any issue that I had was resolved immediately. If I was ...
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By: Tim B
Dec 04, 2020
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Thank you very much for the kind review of Richard and detailing your experience of dealing with WPR Lettings, it's much appreciated. We wish you all the very best with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We definitely will recommend this agency and ......”

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Dec 02,2020
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Richard
By: 'Ganene'
Dec 02,2020
3 people found
this helpful
We definitely will recommend this agency and Richard Santos the agent that handled our rental was amazing...very professional and a nice person. We rented through this agency for 4.5 years and never had any upset or problems. Got on to our deposit return straight after ...
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By: Tim B
Dec 03, 2020
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Thank you for being a first class tenant over the last 5 years and for taking the time to write your kind review detailing your experience. We are very grateful to you and wish you all the very best with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Review...”

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Dec 01,2020
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By: 'Rachel'
Dec 01,2020
3 people found
this helpful
My experience with WPR was excellent throughout. They were always quick to respond to any queries and kept me up to date throughout the whole process....
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By: Tim B
Dec 02, 2020
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Thank you very much for your review featuring Robert, Darren and the team at WPR Grayshott. We are very grateful to you for sharing your thoughts and hope that you are super happy with your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was very helpful when i was finding a......”

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Nov 23,2020
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Richard
By: 'L'
Nov 23,2020
2 people found
this helpful
Richard was very helpful when i was finding a property to rent, he has a very capable and professional approach. He was very patient on viewings and communicated very well throughout the whole process....
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By: Tim B
Nov 26, 2020
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Hello and thank you very much for your kind review featuring Richard who heads up the WPR Lettings Team. It's very good off you to have shared your thoughts. I hope you are very happy in your home, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“As before, a great service from Paul in the r......”

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Nov 23,2020
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By: 'Caroline'
Nov 23,2020
6 people found
this helpful
As before, a great service from Paul in the re-letting of my flat. He's very helpful, very quick to answer any queries and very efficient at his job. I wouldn't use anyone else and can highly recommend- thank you Paul....
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By: Tim B
Nov 23, 2020
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Hello and thank you for the supportive review featuring Paul who heads up WPR Lettings in Godalming and also for being such a local client of our company. We are very grateful to you and wish you all the very best, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very happy with the service provided by Paul ......”

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Nov 23,2020
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By: 'Daniel'
Nov 23,2020
4 people found
this helpful
Very happy with the service provided by Paul at Warren Powell Richards in assisting in renting a property. He was very responsive, professional and really fitted in around my limited time to deal with this (just what I wanted as I was really dreading having ...
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By: Tim B
Nov 23, 2020
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Great to hear that Paul managed to lighten the load for you when it came to sorting our your property to rent. It's what we're here for! Thank you very much indeed too for taking the time to write your review and for picking us from the crowds to act as your agent, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“As residential property landlords, we have be......”

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Nov 20,2020
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By: 'Jane'
Nov 20,2020
6 people found
this helpful
As residential property landlords, we have been very happy with the services offered by WPR - and in particular with Steven Byers, the Lettings Manager. We have always found him to be meticulous, professional and a very good communicator. WPR have always found us very ...
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By: Tim B
Nov 22, 2020
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Hello and many thanks for being such a loyal client of our company and for taking the time to write your supportive review of Steve Byers who heads up the WPR Farnham lettings team. We are very grateful to you. Very best wishes and regards, Tim B Senior Partner, Warren Powell-Richards ...

“Found our first home with Warren Powell Richa......”

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Nov 19,2020
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By: 'Jack'
Nov 19,2020
2 people found
this helpful
Found our first home with Warren Powell Richards. Our estate agent was Steven Byers and he was fantastic. Quick to reply and was incredibly helpful during the whole process. Definitely recommend....
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By: Tim B
Nov 20, 2020
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Thank very much for you review featuring Steve Byers who heads up WPR Lettings in Farnham, it's much appreciated. I hope you are enjoying life in your new home, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Made the whole process quick and easy...”

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Nov 18,2020
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Richard
By: 'William'
Nov 18,2020
3 people found
this helpful
Made the whole process quick and easy was able to see a place we liked, the next day we put in the deposit and had everything moved with great communication along the way....
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By: Tim B
Nov 18, 2020
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Thank you very much for your kind review featuring Richard who heads up WPR Lettings in Alton, we are very appreciative. I hope you are super happy in your new home, very best wishes and regards, Tim B Senior Partner, Warren Powell-Richards ...

“From the first viewing to the completion date......”

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Nov 17,2020
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Dan
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Dan
By: 'Darren'
Nov 17,2020
2 people found
this helpful
From the first viewing to the completion date Daniel was brilliant. Always responded to Emails straight away and kept us in the loop.Would highly recommend Warren Powell Richards when buying or selling a property.Your know your in good honest hands....
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By: Tim B
Nov 18, 2020
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Thank you very much indeed for sharing your thoughts regarding dealing with my friend and business partner Dan who heads up the team at WPR Godalming. It's very good of you and much appreciated. I hope you are very happy with your new home, best wishes and regards, Tim B, Senior Partner, Warren Powell-RIchards ...

“Very helpful...”

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Nov 17,2020
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Clare
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Clive
By: 'Rudi'
Nov 17,2020
4 people found
this helpful
Clare was the agent for the sellers of the property we purchased. She was helpful, polite and always up to speed on the detail of progress of the transaction, keeping in regular contact. Clive stepped in towards the end as holiday cover and he was ...
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By: Tim B
Nov 18, 2020
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It's great to hear that you have successfully landed your fab new home and we all hope you will be very happy there. Thank you very much for taking the time to share your thoughts on Clare and Clive, it's great to see them get you recognition. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Efficient, effective and easy to work with...”

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Nov 15,2020
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Richard
By: 'Ion'
Nov 15,2020
3 people found
this helpful
Over many years, I have always found Warren Powell to be efficient and effective as well as being pleasant and easy to work with....
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By: Tim B
Nov 16, 2020
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Thank you very much for your review. Short, sweet and right on the money, we are very grateful to you as we are for trust in instructing us to act as your letting agent. Very best wishes and regards, TimB, Senior Partner, Warren Powell-Richards ...

“I sold the property through them after a 6 ye......”

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Nov 14,2020
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By: 'Martyn'
Nov 14,2020
2 people found
this helpful
I sold the property through them after a 6 years with them managing the letting of the same property. Excellent personal service on both counts....
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By: Tim B
Nov 16, 2020
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Hello and many thanks for your business over the last 6 years and for your decision to pick WPR to dispose of your property after that time. We are very grateful to your for your business and wish you all the very best with your future plans. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Thank You...”

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Nov 13,2020
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Richard
By: 'Alex'
Nov 13,2020
1 people found
this helpful
This is the first time I’ve rented so really didn’t know what to expect and was worried I’d find everything far too daunting with not knowing what to expect or do. However, Richard was very friendly and extremely helpful from day one ...
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By: Tim B
Nov 16, 2020
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Hello and thank you very much for taking the time to write your kind review featuring Richard who heads up WPR Lettings. It's good to hear that Richard managed to make the process easy for you. I hope that you are very happy in your home, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Steven was most helpful at all stages of the ......”

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Nov 12,2020
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By: 'Simon'
Nov 12,2020
2 people found
this helpful
Steven was most helpful at all stages of the letting process. He replied to questions in a timely and thorough way and provided useful and practical advice on a number of issues. This was all done with a friendly and pleasant demeanour....
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By: Tim B
Nov 17, 2020
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Hello and thank you for your kind review featuring Steve Byers who heads up the lettings team at WPR Farnham, it's kind of you to have shared your thoughts and very much appreciated. I hope you are very happy in your home, very best wises and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Paul and the team at Warren Powell Richards h......”

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Nov 12,2020
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Dan
By: 'Sue'
Nov 12,2020
3 people found
this helpful
Paul and the team at Warren Powell Richards have been looking after my property for the past two years. They have always provided an excellent service - fast, professional and friendly. I would highly recommend them to any prospective landlords....
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By: Tim B
Nov 12, 2020
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Thank you very much for being such a great client of our company and for entrusting us to take care of your property and also for taking the time to share you experience of dealing with Paul and the lettings team at WPR Godalming. We are very grateful to you. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent and first class service from Steve......”

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Nov 09,2020
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By: 'Jim'
Nov 09,2020
2 people found
this helpful
Excellent and first class service from Steven and the WPR team. Communication was regular and clear which was critical as we were looking to secure a rental while still abroad. The property itself is first class and Steven did everything to ensure the move was ...
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By: Tim B
Nov 09, 2020
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Welcome back to the UK, I'm please to hear that Steven did a good job of making your move as easy as possible. Thank you too for taking the time to write your review and very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Our experience with Paul was brilliant, we ha......”

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Nov 09,2020
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By: 'Amanda'
Nov 09,2020
4 people found
this helpful
Our experience with Paul was brilliant, we had been looking for places for about 3 months with no luck. With the market being quite sparse at the moment we were getting very desperate he was very understanding and informative which was refreshing. He managed to squeeze ...
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By: Tim B
Nov 09, 2020
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It's good to hear that Paul managed to get you sorted with a new home and I hope you will be very happy there. We really appreciate you taking the time to write your review, thank you very much. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent team!...”

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Nov 07,2020
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By: 'Harriet'
Nov 07,2020
4 people found
this helpful
Sarah / WPR were very responsive and informative. Sarah was excellent = she couldn't have been more helpful throughout the entire process and always kept us up to date. She was incredibly polite and generally fantastic to work with - we would recommend here and WPR Grayshott ...
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By: Tim B
Nov 09, 2020
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It was really kind of your to have write your super review about Sarah and her colleagues at WPR Grayshott and much appreciated. We hope you are very happy with your new home and best wishes with your future plans. Regards Tim B, Senior Partner, Warren Powell-Richards ...

“I couldn’t feel anymore grateful to have call......”

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Nov 06,2020
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Richard
By: 'emma'
Nov 06,2020
4 people found
this helpful
I couldn’t feel anymore grateful to have called Warren Powell Richards and had Richard answer the phone. He was warm professional and knowledgeable from the offset. Most importantly of all he was very understanding to my situation and accepted me when other agents judged. ...
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By: Tim B
Nov 09, 2020
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What a super review of Richard who heads up the WPR Lettings team. We are very grateful to you and hope that you will be happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional service...”

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Nov 06,2020
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By: 'Susan'
Nov 06,2020
2 people found
this helpful
Professional service We rented through Warren Powell Richards for 8 years. Though we dealt with the landlord directly on all maintenance issues the staff at WPR were friendly, efficient and helpful....
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By: Tim B
Nov 09, 2020
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Hello and thank you for taking a few minutes to write you review featuring Richard and his colleagues at WPR Letting in Alton. Very best wishes with your future plans and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Very helpful agent who regularly pushed solic......”

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Nov 05,2020
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Clare
By: 'Adam'
Nov 05,2020
4 people found
this helpful
Very helpful agent who regularly pushed solicitors to get our purchase over the line! Would definitely go to Claire in the future....
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By: Tim B
Nov 09, 2020
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Thank you very much for posting your review featuring Clare at WPR Alton, we are very appreciative but most of all hope that you will be very happy with your fabulous new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Friendly, helpful and overall amazing attitud......”

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Nov 05,2020
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Richard
By: 'Jason'
Nov 05,2020
2 people found
this helpful
Friendly, helpful and overall amazing attitude towards tenants. Never anything to big for Richard to help with and has never refused to help us with anything....
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By: Tim B
Nov 09, 2020
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Great to hear that Richard has taken such good care of you during your tenancy. We are very grateful to you for sharing your thoughts. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 1:00 AM 01/01/1970 by


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