0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
The One Stop Property Shop.Word On The Street is an independent family run business, with a wealth of experience in the local property, construction and finance industries. Whether you are looking to buy or sell, rent or let, we understand that every customers' requirements are truly unique and therefore, ...
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The One Stop Property Shop.
Word On The Street is an independent family run business, with a wealth of experience in the local property, construction and finance industries.
Whether you are looking to buy or sell, rent or let, we understand that every customers' requirements are truly unique and therefore, you will receive a personal and professional service tailored exclusively to your needs. We always put our customers first and due to this we guarantee to ensure that our trusted team will provide you with outstanding, prompt and professional customer service.
Furthermore, not only do we pledge top customer service, we provide this at unrivalled value for money!
For further information, please give our friendly team a call!
Word On The Street is an independent family run business, with a wealth of experience in the local property, construction and finance industries.
Whether you are looking to buy or sell, rent or let, we understand that every customers' requirements are truly unique and therefore, you will receive a personal and professional service tailored exclusively to your needs. We always put our customers first and due to this we guarantee to ensure that our trusted team will provide you with outstanding, prompt and professional customer service.
Furthermore, not only do we pledge top customer service, we provide this at unrivalled value for money!
For further information, please give our friendly team a call!
Latest Reviews
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- M18
- M11
- M4
- M19
- M12
- M40
- M13
- SK4
- M34
- SK5
Address
2 Highmead Street
Manchester
M18 8PJ
01613882061
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Review agent to reveal rankings
Latest Properties
No Properties
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
The Word On The Street Complaints Procedure was created to ensure…
- That all complaints received are thoroughly investigated
- That the complainant is aware of how we will deal with their complaint and by whom
- That we have a process to help us to improve our standards should something go wrong
Please find below an overview of our Complaints Procedure. However, please do not hesitate to contact us if you wish to receive a copy of the Complaints Procedure that will be followed whilst we investigate your complaint.
Stage 1
If a complaint has not been satisfactorily resolved by the person the complainant was dealing with, the matter can be brought to the attention of the Complaints Officer in the form of an email or letter to the addresses below:
Email: [email protected]
By post at: Complaints Officer, 2 Highmead Street, Manchester, M18 8PJ
The Complaints Officer will acknowledge your complaint within 3 working days of receiving the complaint.
Stage 2
The Complaints Officer will investigate the complaint and will provide a formal written response within 10 working days of receiving the complaint. Please note, this process may involve some telephone communication to ensure the best outcome is achieved.
If you are still not satisfied after receipt of our final response (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from the Property Redress Scheme without charge.
You will need to submit your complaint to the Property Redress Scheme within 12 months of receiving our final response letter, including any evidence to support your case.
Here at Word On The Street, we do our upmost to deliver impeccable service to all customers in every situation; however, we aren’t robots and from time to time things don’t always go according to plan.
If we have fallen short of your expectations and you'd like to make a complaint, then we are genuinely sorry about this and are keen to listen to you, to try to resolve any problems as quickly and efficiently as we can.
Last updated at 12:14 PM 06/07/2022 by Jasmine Ough
- That all complaints received are thoroughly investigated
- That the complainant is aware of how we will deal with their complaint and by whom
- That we have a process to help us to improve our standards should something go wrong
Please find below an overview of our Complaints Procedure. However, please do not hesitate to contact us if you wish to receive a copy of the Complaints Procedure that will be followed whilst we investigate your complaint.
Stage 1
If a complaint has not been satisfactorily resolved by the person the complainant was dealing with, the matter can be brought to the attention of the Complaints Officer in the form of an email or letter to the addresses below:
Email: [email protected]
By post at: Complaints Officer, 2 Highmead Street, Manchester, M18 8PJ
The Complaints Officer will acknowledge your complaint within 3 working days of receiving the complaint.
Stage 2
The Complaints Officer will investigate the complaint and will provide a formal written response within 10 working days of receiving the complaint. Please note, this process may involve some telephone communication to ensure the best outcome is achieved.
If you are still not satisfied after receipt of our final response (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from the Property Redress Scheme without charge.
You will need to submit your complaint to the Property Redress Scheme within 12 months of receiving our final response letter, including any evidence to support your case.
Here at Word On The Street, we do our upmost to deliver impeccable service to all customers in every situation; however, we aren’t robots and from time to time things don’t always go according to plan.
If we have fallen short of your expectations and you'd like to make a complaint, then we are genuinely sorry about this and are keen to listen to you, to try to resolve any problems as quickly and efficiently as we can.
