Winkworth
4.5/5, 1201 reviews
88% recommended
94% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
88% lettings fee satisfaction
At Winkworth we love what we do and we pride ourselves on matching the right people with the right homes. We take the time to see the little things that other agents miss - the things that make a home or a search unique. We're local experts too, ensuring that ... show more At Winkworth we love what we do and we pride ourselves on matching the right people with the right homes. We take the time to see the little things that other agents miss - the things that make a home or a search unique. We're local experts too, ensuring that you get the best advice on the area you're looking in, as well as comprehensive knowledge on the property market. From our 100 offices across the UK and overseas, including more offices in London than any other agency, we're able to ensure we get your home in front of the right people. And with the support of our Mayfair based Country House, China Desk, International and Marketing team, we're able to provide an unparalleled service whether you're looking to buy, sell, let or rent.

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Latest Reviews

 View all Reviews 1201
26th Oct 2024
reviewed by 'Javier'
“Based on my experience with Winkworth Beckenham, I would not recommend this estate agent to anyone who intends to rent ......”
23rd Oct 2024
reviewed by 'Louise'
“Fantastic service throughout. Would like to say a huge thank you to the team for their patience and support throughout ......”
23rd Sep 2024
reviewed by 'Vip'
“I would not recommend this renting agency to anyone. My experience has been incredibly frustrating and disappointing. They are charging ......”
4th Sep 2024
reviewed by 'Rod'
“The Winkworth team in Penn Hill, Poole provided excellent support throughout the sale of my late father's property. They provided ......”
12th Aug 2024
reviewed by 'Becky'
“After some unfortunate rejections from other letting agencies for being a lone parent, Winkworth went above and beyond to help ......”
5th Jul 2024
reviewed by 'William Kimber'
“Great agent, though a difficult sale they were excellent tha...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 95% £32,000 £5,000,000
Lettings 90% 88% £270 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
227 13 259 71 311 9 225 11 31 44
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 20:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:30 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Winkworth Branches (view all 125)
Ascot, SL5
Banstead, SM7
Barnes london, SW13
Barnet, EN5
Basingstoke, RG21
Bath, BA2
Battersea, SW11
Beaconsfield, HP9

“Terrible service...”

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Nov 12,2018
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By: 'Becky'
Nov 12,2018
4 people found
this helpful
Booked a market appraisal in for my property. did not show up. I rang the branch to see where he was. They never rang me back. Incredibly bad service. I wasted my Saturday morning for nothing. Would not trust them selling my property....
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By: Mr James English
Jan 25, 2024
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Saylan Lucas is by far the best agent I've dealt with. Professional and Charismatic he helped me through what would have been a very difficult process in my Sale. I would whole heatedly recommend him. ...

“Highly recommended...”

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Nov 10,2018
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Jane
By: 'Chris'
Nov 10,2018
0 people found
this helpful
I received first class service from Winkworths when I sold my property. Jane really went above and beyond to make the process less stressful and nothing was too much trouble. Highly recommended....
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Fees were very reasonable
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“Excellent service...”

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Nov 09,2018
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Jane
By: 'Cèline'
Nov 09,2018
0 people found
this helpful
Jane and the team have been amazing!...in particular Jane on many occasions has been known to mop my furried brow! And peel back my fingers from the edge when things got to much!....Would highly recommend them....
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Comment on agent fees
Good
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“Buying and selling...”

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Nov 08,2018
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By: 'Stevo'
Nov 08,2018
0 people found
this helpful
Bought one house and sold 2 through Winkworth's Penn Hill. I dealt with Neil Roff dating back to 2008, over the years I have bought and sold many houses but without doubt Winkworth's are the best agent I have dealt with. Neil Roff is thoroughly professional very ...
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Comment on agent fees
Very competitive
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“Excellent Service...”

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Nov 08,2018
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By: 'Faith'
Nov 08,2018
0 people found
this helpful
We have used Winkworth several times to move house and would not use anyone else. Their service is excellent; thorough, attentive and always go the extra mile. We recommed to all our friends looking to move!...
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Comment on agent fees
Very competitive
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“Easy...”

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Nov 06,2018
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Stephen
By: 'Local'
Nov 06,2018
0 people found
this helpful
We have just completed on our purchase of our new family home in Bucks Horn Oak. Sherry was a delight to deal with and local knowledge and research greatly appreciated and a step ahead many other agents. Stephen also super helpful and once we had ...
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“Excellent and professional service...”

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Nov 01,2018
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Adam
By: 'Penny'
Nov 01,2018
0 people found
this helpful
Adam Witherick successfully let my property and from start to finish he kept me updated. He is efficient, personable and incredibly professional. Having been unable to contact me during working hours, Adam called me from a family party and I felt he really had my ...
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“Poor...”

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Oct 31,2018
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By: 'Ex'
Oct 31,2018
3 people found
this helpful
Private tenant for two years. No real issues during tenancy aside from the fact that they can be quite slow to arrange repairs but generally better than most. Very bad experience when ending tenancy. Despite complying with their request to get the flat professionally cleaned ...
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“Timewasters...”

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Oct 30,2018
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Jo
By: 'ohms'
Oct 30,2018
5 people found
this helpful
Unreliable in every aspect from pinging over an initial email with contact details to returning calls and even worse not turning up to scheduled appointments. No apologies or explanations and this is from their manager Jo Carter. Avoid this agent at all costs...
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N/A
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“Horrific year - don't use Winkworth Canterbury!...”

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Sep 14,2018
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By: 'Horrific-experience'
Sep 14,2018
2 people found
this helpful
Would give no stars if I could. We were given the property in a horrific state: - Food stains on cupboards and bed - Drainage issues - Plug sockets hanging off walls - Noz gas canisters everywhere - Broken hoover - Badly stained and bent ...
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Comment on agent fees
Fees & rent were both ridiculously high now I have compared it to the same and even better areas.
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“If you want a short tenancy...”

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Sep 12,2018
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By: 'Tiredofdealingwithwinkworthealing'
Sep 12,2018
5 people found
this helpful
Horrible estate agents, Deliberately do a bad job on property management and then wants the tenants to leave, higher tenant churn so that they can earn fees from landlord. Bad for tenants and bad for landlords. Don't ever use them....
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By: Winkworth
Sep 13, 2018
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We are really sorry to hear that you feel this way. Would you please contact us, in order to find out the issues you have and find a solutions. We look forward to hearing from you. ...

“Excellent...”

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Sep 10,2018
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Alex
By: 'Mrs'
Sep 10,2018
0 people found
this helpful
We have been very happy with the service Winkworth provides, particularly our Letting Agent Alex Marle. If there's a problem - he fixes it, and there is constant communication between us with any given issue. Highly recommend this lettings department!...
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“Concerned & Motivated...”

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Aug 28,2018
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Stephen
By: 'Chris'
Aug 28,2018
0 people found
this helpful
We moved to Stephen & his team in July 2017, after a beauty parade with two other agents and a less than satisfactory 8 months with one of the international agencies. In less than six months the Winkworth's team had amassed over 50 individual viewings and many subsequent 2nd ...
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Comment on agent fees
The fees were commensurate with the effort and due diligence put in by Winkworth and certainly much less than our previous incumbent. Our only regret is that we did not choose Winkworths at the outset.
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“Entirely happy with our experience...”

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Aug 13,2018
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Sibel
By: 'BB'
Aug 13,2018
0 people found
this helpful
We are entirely satisfied with how Winkworth let our flat, and in particular, the very efficient and helpful manner in which Sibel oversaw the arrangements for the tenants to move in....
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“Never fail me...”

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Aug 08,2018
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Mel
By: 'Rachel'
Aug 08,2018
0 people found
this helpful
Katy and Mel are a brilliant team in the letting part of Winkworth. They are exceptionally helpful, cheerful and they are ace at their jobs. Nothing phases them, they sort things out quickly, efficiently and use very good tradesmen. They are also amazing at finding ...
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Comment on agent fees
Good value for what they do.
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“Very smooth purchase...”

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Aug 08,2018
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Patrick
By: 'Tomjm44'
Aug 08,2018
0 people found
this helpful
Patrick at Winkworth took care of my first property purchase. Made things very simple and was always on hand to communicate whenever needed. Will definitely look to use Winkworth again in the future....
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Comment on agent fees
Good
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“Very happy landlady...”

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Aug 08,2018
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Mel
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Alex
By: 'Sue'
Aug 08,2018
0 people found
this helpful
I have had the pleasure of being a client for the past 5 years since buying my properties through Winkworth Sales and the letting steam now manage them for me. Mel, Alex and Katy are very professional and delightful, keeping everything running smoothly and making my ...
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Comment on agent fees
Fees are good
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“Always a pleasure to work with...”

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Aug 06,2018
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Mel
By: 'AH'
Aug 06,2018
0 people found
this helpful
I have used Winkworth for approximately 7 years and during that time they have been nothing but upstanding and professional. They and prompt at finding great, reliable tenants, they handle all issues and have been a joy to work with...
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Comment on agent fees
The agency fees are good
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“Fantastic...”

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Aug 06,2018
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Sibel
By: 'Shiva'
Aug 06,2018
0 people found
this helpful
Great experience. Very professional and thorough. Friendly and supportive throughout the process. I would strongly recommend this agent. Well done....
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Good
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“Excellent Lettings Agency...”

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Jul 31,2018
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Alex
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Mel
By: 'Ali'
Jul 31,2018
0 people found
this helpful
I have been with Winkworth for the past few years and they have been fantastic agents. Polite, professional and always go the extra mile. I would highly recommend this agency to anyone who is looking to rent their property in the local area....
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Comment on agent fees
As you would expect
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“Great Service...”

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Jul 26,2018
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Mel
By: 'Becky'
Jul 26,2018
0 people found
this helpful
I have used Winkworth since purchasing my property 5 years ago. They are always prompt to lease my flat and always on hand to sort out any issues with tenants/the lease. I would highly recommend themto anyone looking to buy, sell or lease a property. ...
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“Great service...”

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Jul 19,2018
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Alex
By: 'chairboymike'
Jul 19,2018
0 people found
this helpful
All staff at Winkworth have been very helpful, but Alex, in particular, has helped us resolve issues efficiently and in a timely manner....
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Comment on agent fees
The referencing fees for all letting agents are madness, but that's the way it is.
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“A recommendation for residential lettings...”

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Jul 17,2018
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Alex
By: 'Long'
Jul 17,2018
0 people found
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I became a Winkworth as a customer six years ago . Therefore I have seen some staff changes due to promotion etc. I have more recently dealt with Alex Marle, Property Manager of the Residential Lettings Department. I have found her to be straightforward, approachable and ...
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Comment on agent fees
They were good six years ago, unsure of current fees
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“Great property manager...”

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Jul 14,2018
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Alex
By: 'Andrew'
Jul 14,2018
0 people found
this helpful
The team at Winkworth have given me a fantastic service. As an owner of an investment property I can leave all the management to Winkworth and know it is in safe hands. They look after all aspects from letting to repairs. Highly responsive and efficient....
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Comment on agent fees
Competitive.
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“Excellent rental service...”

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Jul 13,2018
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By: 'Wendy'
Jul 13,2018
0 people found
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I am a client of Winkworth lettings and have been for 7 years am The way they have managed my rental properties has been very good. The properties are regularly inspected and the condition reported to me, Tenant renewals are always dealt with in a timely ...
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Comment on agent fees
Fees are in line with the market.
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“Purchase...”

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Jul 13,2018
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By: 'Emma'
Jul 13,2018
0 people found
this helpful
We purchased our beautiful home through Winkworth, Lauren was the agent that showed us round initially, she was so professional and did not impose on our viewing and just let us see the property without any pressure. We asked to see the property at various ...
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N/A
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“Professional Team...”

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Jul 12,2018
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Katy
By: 'Jon'
Jul 12,2018
0 people found
this helpful
I have just moved property after renting a flat through Winkworth since 2002. I have no complaints about the service whatsoever. Katy has always been most professional, efficient and has gone out of her way to help me out on occasions and I always felt she ...
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Comment on agent fees
I am not savvy to their fees.
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“Flat prep and tenant management...”

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Jul 12,2018
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Katy
By: 'Westbourne'
Jul 12,2018
0 people found
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Mel and Katy have been fantastic. Mel was super helpful when our last tenants left and we had to organise a new kitchen to be fitted in the flat. Mel went above and beyond to help us, including waiting in for the kitchen units to ...
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Comment on agent fees
I dont have a problem with the fees especially given the level of customer service
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“Very thorough and professional...”

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Jul 12,2018
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Mel
By: 'Phil'
Jul 12,2018
0 people found
this helpful
Having rented a property for the past couple of years my main contact wasn't Mel, throughout the tenancy Mel has been absolutely spot on, explaining everything perfectly and on the odd occasion I needed assistance she was there for support. Winkworth should be proud to ...
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“Excellent service...”

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Jul 12,2018
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Alex
By: 'Howells'
Jul 12,2018
0 people found
this helpful
I have lived in my rental property for almost 5 years. I would highly recommend Winkworth estate agents. We have dealt with Alex Marle directly and he has assured all problems we have incurred in the property have been dealt with swiftly and effectively. I personally ...
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Comment on agent fees
No fees would be better however this agents fees are reasonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:26 AM 31/03/2016 by Suzy Pringle

Awards won by Winkworth

Regional Awards won by Winkworth

Individual Branch Awards

Poole, BH14

Romsey, SO51

Farnham, GU9



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