Winkworth
4.5/5, 1201 reviews
88% recommended
94% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
88% lettings fee satisfaction
At Winkworth we love what we do and we pride ourselves on matching the right people with the right homes. We take the time to see the little things that other agents miss - the things that make a home or a search unique. We're local experts too, ensuring that ... show more At Winkworth we love what we do and we pride ourselves on matching the right people with the right homes. We take the time to see the little things that other agents miss - the things that make a home or a search unique. We're local experts too, ensuring that you get the best advice on the area you're looking in, as well as comprehensive knowledge on the property market. From our 100 offices across the UK and overseas, including more offices in London than any other agency, we're able to ensure we get your home in front of the right people. And with the support of our Mayfair based Country House, China Desk, International and Marketing team, we're able to provide an unparalleled service whether you're looking to buy, sell, let or rent.

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Latest Reviews

 View all Reviews 1201
26th Oct 2024
reviewed by 'Javier'
“Based on my experience with Winkworth Beckenham, I would not recommend this estate agent to anyone who intends to rent ......”
23rd Oct 2024
reviewed by 'Louise'
“Fantastic service throughout. Would like to say a huge thank you to the team for their patience and support throughout ......”
23rd Sep 2024
reviewed by 'Vip'
“I would not recommend this renting agency to anyone. My experience has been incredibly frustrating and disappointing. They are charging ......”
4th Sep 2024
reviewed by 'Rod'
“The Winkworth team in Penn Hill, Poole provided excellent support throughout the sale of my late father's property. They provided ......”
12th Aug 2024
reviewed by 'Becky'
“After some unfortunate rejections from other letting agencies for being a lone parent, Winkworth went above and beyond to help ......”
5th Jul 2024
reviewed by 'William Kimber'
“Great agent, though a difficult sale they were excellent tha...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 95% £32,000 £5,000,000
Lettings 90% 88% £270 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
227 13 259 71 311 9 225 11 31 44
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 20:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:30 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Winkworth Branches (view all 125)
Ascot, SL5
Banstead, SM7
Barnes london, SW13
Barnet, EN5
Basingstoke, RG21
Bath, BA2
Battersea, SW11
Beaconsfield, HP9

“We booked an appointment for 19.30, a little later that we ......”

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Mar 08,2012
Minithumbdown
By: '1'
Mar 08,2012
8 people found
this helpful
We booked an appointment for 19.30, a little later that we would have liked but it was agreed with the Vendor. We arrived outside the property at 19.30 but no one was there, I called the agent at 19.35 to be told he was two minutes away. We ...
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What agent could do to change your mind?
Turned up on time or phoned me.
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“Hi, I have rented in London for 4 years. Recently I ......”

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Feb 05,2012
Minithumbdown
By: 'North'
Feb 05,2012
9 people found
this helpful
Hi, I have rented in London for 4 years. Recently I dealt with Winkworth for a one-bedroom flat. For the first visit, the agent came 20 minutes late. I like the flat despite a few things. So I took it and paid the initial holding deposit and ...
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What agent could do to change your mind?
The agent could have been less biased towards the landlord's interests and protect the tenant. Quality of housing in London is declining as landlords do not invest in fixing the basics.
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By: Ian Fraser
Mar 15, 2012
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There has never actually been a Ben Smith working at this branch so I am not sure whether there has been some confusion or not but I am the director and I would like to look into your complaint further. Could you please contact me at [email protected] or on 07768 765 733 and I will take this further. Many thanks Ian Fraser ...

“I originally rented through these guys and they have always ......”

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Oct 17,2011
Minithumbup
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Alice
By: 'gdc187'
Oct 17,2011
1 people found
this helpful
I originally rented through these guys and they have always been prompt and punctual and on the case as soon as something went wrong in my flat. Fantastic experience, professional in all aspects!! Its only a small office so I was always dealing with Alex ...
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“Good points: sold my property where others had failedBad:allowed ......”

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Sep 03,2011
Minithumbup
By: 'homebuyer'
Sep 03,2011
5 people found
this helpful
Good points: sold my property where others had failed Bad: allowed purchaser to gazunder only returned calls when they felt like it were useless when I was looking for a rental property...
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“They are so rubbish! They do not provide you with ......”

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Aug 26,2011
Minithumbdown
By: 'woohoo'
Aug 26,2011
7 people found
this helpful
They are so rubbish! They do not provide you with information on time. They do not care about your convenience. They do not take the tenants side even when they know the tenant is right. They are not helpful. They are really bad at their ...
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What agent could do to change your mind?
They could have heard me out some more. May be listened to what a person was saying instead of screwing them over all the time.
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“I wish there was an option for no stars. Winkworths ......”

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Aug 25,2011
Minithumbdown
By: 'Desperately'
Aug 25,2011
14 people found
this helpful
I wish there was an option for no stars. Winkworths employ the worst of human beings; incompetent, rude, lazy, belligerent and generally totally unpleasant. Their entire attitude stinks - we were actually told by the managing director of the branch that "you're not our customer". ...
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By: Claire
Aug 22, 2021
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Awful agent. Treat you like sh*t once you’ve signed the contract - had my wife in tears twice. The workmen that came over to mend the house were ‘smoking pot’ and we had to tell them to leave. Work took months to complete, don’t know how they get away with the way they treat people. The Manager comes from a different planet and the staff are scared of him. ...

“I was gonna view a property but they didn't show ......”

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Jun 15,2011
Minithumbdown
By: 'Sola'
Jun 15,2011
7 people found
this helpful
I was gonna view a property but they didn't show up. I waited for half an hour in front of the property. They said one of their colleague had taken the key home and he was coming. They ended up saying they didn't know where ...
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“Rented a flat via Pimlico Winkworth for 2 years. They also ......”

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May 26,2011
Minithumbdown
By: 'Pablob'
May 26,2011
7 people found
this helpful
Rented a flat via Pimlico Winkworth for 2 years. They also managed the property. At the end of the tenancy they insisted the landlord was furious with the condition of the property and would retain the entire deposit. This was despite their own check out report ...
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“Offered my 3 bed furnished property to 4 students (3 males, 1 female). I ......”

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May 04,2011
Minithumbdown
By: 'Maddy'
May 04,2011
4 people found
this helpful
Offered my 3 bed furnished property to 4 students (3 males, 1 female). I had assumed one of the males was in a relationship with the female and they would be sharing the largest room. This was not the case because, unbeknown to me, Winkworth had agreed that the ...
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“They told my tenants I wanted to move back into ......”

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Apr 14,2011
Minithumbdown
By: 'tna'
Apr 14,2011
7 people found
this helpful
They told my tenants I wanted to move back into my property. This was not the case - I wanted tenants to stay. They were arrogant and very hard to contact, rarely returning calls....
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“Winkworth are incredibly unprincipled - having agreed to take a ......”

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Feb 24,2011
Minithumbdown
By: 'Unhappy'
Feb 24,2011
10 people found
this helpful
Winkworth are incredibly unprincipled - having agreed to take a property off the market after we had our offer accepted, they did not do this, and communicated a resulting higher offer to the vendor (after everythign was in place). I would not recommend using them ...
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“Moved out in October. It's February now, I still couldn't ......”

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Feb 02,2011
Minithumbup
By: 'silver'
Feb 02,2011
8 people found
this helpful
Moved out in October. It's February now, I still couldn't get my deposit back. I'm sure what they're doing is illegal. ...
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“1 month into moving into my Brixton flat I discovered that ......”

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Dec 14,2010
Minithumbdown
By: 'Matt'
Dec 14,2010
7 people found
this helpful
1 month into moving into my Brixton flat I discovered that my electric coin meter was also supplying a downstairs flats hot water. Winter kicks in and no heating. The boiler is situated in another flat so I have to rely on them to switch on ...
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“Try to avoid Winkworth as much as you can actually. ......”

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Nov 24,2010
Minithumbdown
By: 'Nick'
Nov 24,2010
7 people found
this helpful
Try to avoid Winkworth as much as you can actually. I am still renting one of their flats in Brighton and the service I have received so far has been awful. Terrible leakage on the bathroom ceiling from the above apartment but no one cared ...
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“...”

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Sep 22,2010
Minithumbdown
By: 'ank'
Sep 22,2010
8 people found
this helpful
...
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“Bunch of wide boys who tempt you in by quoting ......”

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Sep 15,2010
Minithumbup
By: 'Ned'
Sep 15,2010
5 people found
this helpful
Bunch of wide boys who tempt you in by quoting high valuations but then insist on high commission and hedge their view. 2.5% in Central London as a starting point? Nice job if you can get it! And they wouldn't drop below 2%. Didn't get my business....
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“Winkworth are only in for your money. Once you hand ......”

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Sep 06,2010
Minithumbdown
By: 'Winkworth-sucks'
Sep 06,2010
9 people found
this helpful
Winkworth are only in for your money. Once you hand it over to them they delay everything and meet none of the promises they made to you. If anyone ever bothers believing reviews, trust me, trust this one. There's nothing good about Winkworth, not even ...
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“I've contacted Winkworth's Crystal Palace branch in order to book ......”

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Aug 21,2010
Minithumbdown
By: 'Rafael'
Aug 21,2010
8 people found
this helpful
I've contacted Winkworth's Crystal Palace branch in order to book a viewing at a property I was willing to buy as I even had the budget for it and would've probably put an offer (if I would've managed to visit it) but it took the ...
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By: Alex
Jun 15, 2021
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Dear Sir, We don’t have a Mr Ryan working for us. Please make contact with the branch directly, so we can investigate. It may you’ve confused agencies, which happens. Kind regards, ...

“Winkworth took over management of our property half way through ......”

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Jul 22,2010
Minithumbdown
By: 'TenantRules'
Jul 22,2010
8 people found
this helpful
Winkworth took over management of our property half way through the full tenancy period (over 3 years). Once they took over, we found response to problems slow, but not terrible. Check-Out, however, was a nightmare - they must think tenants and landlords have just crawled out ...
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“We were tenants with Winkworth for a while - nothing ......”

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Jun 24,2010
Minithumbup
By: 'Qwerty'
Jun 24,2010
0 people found
this helpful
We were tenants with Winkworth for a while - nothing much to report but they were fine. Left my partner (who lived there before me) without a working boiler for a while, shame this couldn't have been fixed promptly, but they were ok accepting deducted ...
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“Their service was professional and efficient. They advertised the properly ......”

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Apr 18,2010
Minithumbup
By: 'Eddie'
Apr 18,2010
0 people found
this helpful
Their service was professional and efficient. They advertised the properly promptly and showed potential purchasers round. They very quickly negotiated the price I wanted and kept in touch with buyer, surveyors, and solicitors in an efficient way making sure that everything went smoothly. The sale ...
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“Overall I'd say we had a good experience letting from ......”

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Mar 04,2010
Minithumbup
By: 'Anonymous'
Mar 04,2010
0 people found
this helpful
Overall I'd say we had a good experience letting from Winkworth. 1 bed flats are oversubscribed in this area, and as such go very quickly, so when a property became available that we had previously registered an interest in, they were quick to let us know ...
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“I just wanted to point out that we are really ......”

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Feb 10,2010
Minithumbdown
By: 'Kats'
Feb 10,2010
8 people found
this helpful
I just wanted to point out that we are really disappointed by Winkworth's services. We had put down an offer for a flat and the property was given to someone else , even though the landlord had accepted our offer. We were not even asked if ...
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“...”

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Feb 06,2010
Minithumbup
By: 'Lucianna'
Feb 06,2010
1 people found
this helpful
...
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“Dire.We were told the flat would be cleaned. It ......”

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Nov 24,2009
Minithumbdown
By: '1outof7'
Nov 24,2009
7 people found
this helpful
Dire. We were told the flat would be cleaned. It was not. We were asked to go to a central office 6 miles away from work during our lunch break to sign the contracts at a time convenient to them. We told them to get real. ...
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“We are currently going through the buying process with these ......”

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Nov 11,2009
Minithumbdown
By: 'Bobby'
Nov 11,2009
7 people found
this helpful
We are currently going through the buying process with these people and they are very rude and obtuse. They have shouted at my wife when they haven't gotten their way. Simply hate them and can't wait for the process to be over so i can ...
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“...”

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Sep 04,2009
Minithumbdown
By: 'ihriel'
Sep 04,2009
5 people found
this helpful
...
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“(Harringay branch) After putting in a serious offer on a ......”

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Apr 17,2009
Minithumbdown
By: 'Ladder'
Apr 17,2009
7 people found
this helpful
(Harringay branch) After putting in a serious offer on a property, I heard nothing for 8 and a half weeks. After this I grew tired of waiting I grew disillusioned with the agent and the seller, and took the decision to withdraw and try elsewhere. I ...
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“I'm surprised there aren't more bad reviews of this company ......”

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Apr 15,2009
Minithumbdown
By: 'NOT'
Apr 15,2009
8 people found
this helpful
I'm surprised there aren't more bad reviews of this company - everyone I've spoken to who have had the misfortune of renting with Winkworth (London East & West) have commented on their poor service. We waited months to have anything fixed and received emails off them ...
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By: TenantRules
Jul 22, 2010
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This sounds about right. Exactly my experience. ...

“You really can talk business with them and they are ......”

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Dec 21,2007
Minithumbup
By: 'zara'
Dec 21,2007
0 people found
this helpful
You really can talk business with them and they are flexible and do what they can for the buyer and the seller at the same time. Straightforward and good honest sales....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:26 AM 31/03/2016 by Suzy Pringle

Awards won by Winkworth

Regional Awards won by Winkworth

Individual Branch Awards

Poole, BH14

Romsey, SO51

Farnham, GU9



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