Winkworth
4.5/5, 1201 reviews
88% recommended
94% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
88% lettings fee satisfaction
At Winkworth we love what we do and we pride ourselves on matching the right people with the right homes. We take the time to see the little things that other agents miss - the things that make a home or a search unique. We're local experts too, ensuring that ... show more At Winkworth we love what we do and we pride ourselves on matching the right people with the right homes. We take the time to see the little things that other agents miss - the things that make a home or a search unique. We're local experts too, ensuring that you get the best advice on the area you're looking in, as well as comprehensive knowledge on the property market. From our 100 offices across the UK and overseas, including more offices in London than any other agency, we're able to ensure we get your home in front of the right people. And with the support of our Mayfair based Country House, China Desk, International and Marketing team, we're able to provide an unparalleled service whether you're looking to buy, sell, let or rent.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 95% £32,000 £5,000,000
Lettings 90% 88% £270 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
227 13 259 71 311 9 225 11 31 44
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Great communication and service throughout the buying process. Finlay was ......”

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Apr 16,2015
Minithumbup
Fin
Yanick
By: 'Ben'
Apr 16,2015
0 people found
this helpful
Great communication and service throughout the buying process. Finlay was enthusiastic, helpful and consistently available for consultation. He was supported by a solid team who were able to pick up when he was unavailable. Yanick in particular. I was satisfied enough to use Winkworth to ...
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“Aaron and Telisha were really helpful, professional at all times ......”

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Apr 13,2015
Minithumbup
Aaron
Telisha
By: 'Faye'
Apr 13,2015
0 people found
this helpful
Aaron and Telisha were really helpful, professional at all times but very approachable and efficient. They made the process very easy and manageable....
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“I have been a tenant with Winkworth for a little ......”

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Apr 10,2015
Minithumbup
By: 'F.'
Apr 10,2015
0 people found
this helpful
I have been a tenant with Winkworth for a little over a year and I have always been exceptionally pleased with the speed at which they resolve any issues that arise within the property. Recently we had an issue with our washing machine, but it ...
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“Cristina was a great Property Manager; always very easy to ......”

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Apr 09,2015
Minithumbup
Cristina
By: 'Abby'
Apr 09,2015
0 people found
this helpful
Cristina was a great Property Manager; always very easy to talk to and prompt in responding to all queries (minor and major). Winkworth are easily the best letting/estate agents I've ever rented with....
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“They gave a great service from the very beginning, starting ......”

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Apr 08,2015
Minithumbup
Aaron
Telisha
By: 'Martha'
Apr 08,2015
0 people found
this helpful
They gave a great service from the very beginning, starting with a fair and realistic estimate of what I would get for the property. They did not offer the highest income for my house- instead they gave a realistic view of what they expected to ...
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Comment on agent fees
Very reasonable fees- they were roughly the same fees as all the local agents in the area and in some instances they were more reasonable than the local agents, which was surprising.
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“I left the same review on Youtube Winkworth channel;WHY ......”

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Apr 08,2015
Minithumbdown
Adam
By: 'Kurtay'
Apr 08,2015
6 people found
this helpful
I left the same review on Youtube Winkworth channel; WHY BOTHER LOOKING FOR A PROPERTY WITH WINKWORTH? Adam Theobald - Barnet office, North London, told us on Saturday 4th April 2015 (the below property I enclosed the link) had an open day of viewing at Saturday 11...
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“Aaron was absolutely fantastic. efficient, helpful and not at all ......”

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Apr 08,2015
Minithumbup
Aaron
Christine
By: 'Victoria'
Apr 08,2015
1 people found
this helpful
Aaron was absolutely fantastic. efficient, helpful and not at all pushy. I would highly recommend using him and will do so in the future should we chose to move. He listened to what we wanted and sent us only relevant properties to view....
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“Many thanks to Pippa and Stella for managing our new ......”

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Apr 07,2015
Minithumbup
By: 'Elena'
Apr 07,2015
0 people found
this helpful
Many thanks to Pippa and Stella for managing our new flat in Sheperd's Bush - what a pleasure to work with professional agents who truly care for tenants!...
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“Janine was of great help when looking for a property. ......”

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Apr 07,2015
Minithumbup
By: 'Chantal'
Apr 07,2015
0 people found
this helpful
Janine was of great help when looking for a property. She was extremely efficient, straight to the point and was very honest. She was careful in showing us only properties that fall under most if not all our categories instead of showing us properties that ...
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“Agent promoted house well with great photographs. Good footfall and ......”

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Apr 03,2015
Minithumbdown
By: 'Seller'
Apr 03,2015
0 people found
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Agent promoted house well with great photographs. Good footfall and achieved good offers. Unfortunately, when we had problems with the chain, the manager became incommunicado and wouldn't return calls. Luckily we got past the problem and they picked up the ball, Sarah being very proactive ...
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What agent could do to change your mind?
The fees represent a big chunk of the budget when you move house and we didn't feel Winkworth earned it on this occasion. There presence is good and they attracted people to the property. However, no offers were made when they showed people around on the open day whereas two offers were made the day we showed prospective buyers around. Also, as mentioned above, they were passive and uninvolved when there were issues, leaving it to us and the other agents in the chain to sort things out. This changed when Sarah joined the process though and the review would have been positive if we had been shown the attention she gave us throughout the process.
Attached Filesnbsp;
Comment on agent fees
The fees represent a big chunk of the budget when you move house and we didn't feel Winkworth earned it on this occasion. There presence is good and they attracted people to the property. However, no offers were made when they showed people around on the open day whereas two offers were made the day we showed prospective buyers around. Also, as mentioned above, they were passive and uninvolved when there were issues, leaving it to us and the other agents in the chain to sort things out. This changed when Sarah joined the process though and the review would have been positive if we had been shown the attention she gave us throughout the process.
Was this helpful? Yes
By: Neil
Apr 08, 2015
View all comments (1)
Thank you for taking the time to provide a review , we appreciate all feedback. We are pleased you were happy with the marketing and the fact that we achieved in excess of the asking price for the property . The chain in this sale had to be repaired on several occasions and our work here was more in the background dealing with other agents and solicitors than uninvolved , though I do see how this can appear. Thank you again for your business and Winkworth wish you all the best in your new home ...

“Elizabeth Nascimento was extremely professional and helpful from start to ......”

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Apr 02,2015
Minithumbup
Elizabeth
By: 'Tom'
Apr 02,2015
0 people found
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Elizabeth Nascimento was extremely professional and helpful from start to finish. The service she provided was exceptional she was competent and efficient....
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“Excellent service from start with Shaun and then great negotiation ......”

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Apr 02,2015
Minithumbup
By: 'Ali'
Apr 02,2015
0 people found
this helpful
Excellent service from start with Shaun and then great negotiation by Jordan. First time I have felt that an agent has really earned their fee! Friendly staff and great communications....
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By: Shaun
Apr 07, 2015
View all comments (1)
Hi Alistair Thanks for taking the time to submit your review - very much appreciated. We will also be forwarding 5% of our fee to Sutton & Epsom Rugby Club, in keeping with our sponsorship deal with them. Best regards Shaun ...

“All the people I dealt with at Winkworth's were brilliant. ......”

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Apr 01,2015
Minithumbup
Elizabeth
By: 'Vicky'
Apr 01,2015
0 people found
this helpful
All the people I dealt with at Winkworth's were brilliant. They kept in touch & informed me every step of the way, updating me with viewers feedback & comments. I had viewings almost every day & Elizabeth from the Hammersmith office found the perfect buyer very quickly. She ...
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Comment on agent fees
Very competitive.
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“elly miller,nice person,good behaviour,friendly person, helpful person. ......”

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Mar 26,2015
Minithumbup
By: 'mr'
Mar 26,2015
0 people found
this helpful
elly miller,nice person,good behaviour,friendly person, helpful person. nice staff.i would use again winkworth just for the freindly staff....
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Comment on agent fees
well done to every one,spexialy to elly miller
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“Really pleased with Winkwoth and services they have provided. The ......”

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Mar 25,2015
Minithumbup
By: 'SAEED'
Mar 25,2015
0 people found
this helpful
Really pleased with Winkwoth and services they have provided. The sold my property and also bought me a property. The mortgage was also arranged by them. Excellent job. well done....
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By: Shaun
Apr 07, 2015
View all comments (1)
Hi Saeed Many thanks for taking the time to leave a review - very much appreciated. I know your move wasn't going particularly well before we got involved and you had had several issues with your previous agent, so I'm pleased we managed to get things back on track as well as resolve the issue caused by your original mortgage lender. Best regards Shaun ...

“In the past I have used the services of at ......”

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Mar 24,2015
Minithumbup
Cristina
Simon
By: 'Kanishka'
Mar 24,2015
0 people found
this helpful
In the past I have used the services of at least two london property agents, and the experience were not that nice. From the time we appointed Winkworth almost four years ago, Cristina and staff at Winkworth provided an excellent, friendly & thoroughly professional service in ...
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“George is an efficient agent and very patient.He managed ......”

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Mar 23,2015
Minithumbup
By: 'Karima'
Mar 23,2015
0 people found
this helpful
George is an efficient agent and very patient. He managed to help and support me during this research period, no aggressively chasing you, major difference with others agents. Many thanks George....
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“We had a great experience with Elizabeth at Winkworths, having ......”

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Mar 18,2015
Minithumbup
Elizabeth
By: 'Samantha'
Mar 18,2015
0 people found
this helpful
We had a great experience with Elizabeth at Winkworths, having registered with every agent in the area she was by far the most pro active and helpful sending and showing us what she had and other offices had for sale in the area we were ...
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“the staff were professional, had a great insight into the ......”

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Mar 16,2015
Minithumbup
Ben
By: 'hareth'
Mar 16,2015
0 people found
this helpful
the staff were professional, had a great insight into the property mrket and its dynamics. they were therfore able to offer valuable recommendations throughout the sale process. Ben was patient and accomodating and acted impartially I feel on behalf of the seller and buyer....
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“Karl's great really good agency very helpfull and honest always ......”

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Mar 13,2015
Minithumbup
By: 'Cely'
Mar 13,2015
0 people found
this helpful
Karl's great really good agency very helpfull and honest always available if you have any request or need anything...
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“Throughout the process Ben and Liz were incredibly and efficient ......”

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Mar 11,2015
Minithumbup
Ben
Elizabeth
By: 'Michael'
Mar 11,2015
0 people found
this helpful
Throughout the process Ben and Liz were incredibly and efficient at every stage. There were a number of hurdles and it was a long process and Ben and Liz helped at every stage, advising on all the mundane issues as well as the important ones....
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“excellent communication skill .great sense of knowledge of the area .......”

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Mar 10,2015
Minithumbup
Jason
Telisha
By: 'Jason'
Mar 10,2015
0 people found
this helpful
excellent communication skill . great sense of knowledge of the area . Got it rented very very fast and at the right price . Highly recommended ....
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Comment on agent fees
We think that yes it is fair to pay 7% commission for finding a tenant in the first year . Nevertheless not so fair to charge an extra 5 % for the second term .This should be free . This fee is for finding a tenant and should only be payable in the first year . Many thanks
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“Aaron was recommended to me by Jaspreet at Willesden Green ......”

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Mar 10,2015
Minithumbup
Aaron
By: 'Claire'
Mar 10,2015
0 people found
this helpful
Aaron was recommended to me by Jaspreet at Willesden Green as we are renting out our property. Aaron listened to what we needed, a ground floor flat with a garden for our cats and preferably enclosed and a decent size property. He showed us round ...
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“Elizabeth was incredibly helpful in assisting us with our search ......”

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Mar 10,2015
Minithumbup
Elizabeth
By: 'Mrs'
Mar 10,2015
0 people found
this helpful
Elizabeth was incredibly helpful in assisting us with our search for a new home. throughout the whole process she was friendly, calm and efficient. When proceedings took longer than anticipated she always reassured us that everything was fine. Elizabeth understood from the start what kind ...
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“As for most we found the process of buying our ......”

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Mar 10,2015
Minithumbup
By: 'Doug'
Mar 10,2015
0 people found
this helpful
As for most we found the process of buying our first property very stressful. It took us around a year to find a place with the housing market getting hotter the whole time. Increasing the pressure on us to make a decision and compromise on ...
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“Aaron went above and beyond to show us the property, ......”

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Mar 10,2015
Minithumbup
Aaron
By: 'Annabel'
Mar 10,2015
0 people found
this helpful
Aaron went above and beyond to show us the property, coming after hours to show us in order to help us secure the property. He was very friendly, honest and professional. A pleasure all round....
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“This was our first agented move to rent (having previously ......”

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Mar 10,2015
Minithumbup
By: 'Sammy'
Mar 10,2015
0 people found
this helpful
This was our first agented move to rent (having previously lived with a family friend), and Winkworth in general were very helpful, suggesting appropriate and appealing properties for my and my girlfriend's search. But the real wonder was the young agent Pippa Stafford, who found ...
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Comment on agent fees
They seemed very reasonable in light of the monthly rate that Pippa managed to broker for us.
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“Pippa was always quick to respond and happy to ask ......”

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Mar 10,2015
Minithumbup
By: 'Emain'
Mar 10,2015
0 people found
this helpful
Pippa was always quick to respond and happy to ask questions of the landlord on my behalf. Moving is a very stressful process, particularly on a tight turn around and ash was supportive of this, helping to answer my numerous requests with patience and humour....
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“My letter to the Office Manager:Dear Mr Hunt,Ive ......”

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Mar 09,2015
Minithumbdown
By: 'tenfour'
Mar 09,2015
5 people found
this helpful
My letter to the Office Manager: Dear Mr Hunt, Ive recently completed on a property ___________Rd, W14 ____ and have been dealing with George Jackson-Stops since November last year. The whole experience was not great from the start and certain instances have occurred where unfortunately it ...
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“Aaron was brilliant and went over and above the call ......”

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Mar 09,2015
Minithumbup
Aaron
Telisha
By: 'graham'
Mar 09,2015
1 people found
this helpful
Aaron was brilliant and went over and above the call of duty to allow us to view the flat - staying later than he should have done after work. He had a great manner, calm and not too pushy but informative and knowledgable about both ...
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Comment on agent fees
See above - Rentshield Direct were terrible. I would go to another agent to avoid them. Failure to see outside the box and 'computer says no' attitude made the process painful and required lots of time and effort on my part.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:26 AM 31/03/2016 by Suzy Pringle

Awards won by Winkworth

Regional Awards won by Winkworth

Individual Branch Awards

Poole, BH14

Romsey, SO51

Farnham, GU9



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