Winkworth
4.5/5, 1201 reviews
88% recommended
94% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
88% lettings fee satisfaction
At Winkworth we love what we do and we pride ourselves on matching the right people with the right homes. We take the time to see the little things that other agents miss - the things that make a home or a search unique. We're local experts too, ensuring that ... show more At Winkworth we love what we do and we pride ourselves on matching the right people with the right homes. We take the time to see the little things that other agents miss - the things that make a home or a search unique. We're local experts too, ensuring that you get the best advice on the area you're looking in, as well as comprehensive knowledge on the property market. From our 100 offices across the UK and overseas, including more offices in London than any other agency, we're able to ensure we get your home in front of the right people. And with the support of our Mayfair based Country House, China Desk, International and Marketing team, we're able to provide an unparalleled service whether you're looking to buy, sell, let or rent.

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Latest Reviews

 View all Reviews 1201
26th Oct 2024
reviewed by 'Javier'
“Based on my experience with Winkworth Beckenham, I would not recommend this estate agent to anyone who intends to rent ......”
23rd Oct 2024
reviewed by 'Louise'
“Fantastic service throughout. Would like to say a huge thank you to the team for their patience and support throughout ......”
23rd Sep 2024
reviewed by 'Vip'
“I would not recommend this renting agency to anyone. My experience has been incredibly frustrating and disappointing. They are charging ......”
4th Sep 2024
reviewed by 'Rod'
“The Winkworth team in Penn Hill, Poole provided excellent support throughout the sale of my late father's property. They provided ......”
12th Aug 2024
reviewed by 'Becky'
“After some unfortunate rejections from other letting agencies for being a lone parent, Winkworth went above and beyond to help ......”
5th Jul 2024
reviewed by 'William Kimber'
“Great agent, though a difficult sale they were excellent tha...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 95% £32,000 £5,000,000
Lettings 90% 88% £270 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
227 13 259 71 311 9 225 11 31 44
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 20:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:30 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Winkworth Branches (view all 125)
Ascot, SL5
Banstead, SM7
Barnes london, SW13
Barnet, EN5
Basingstoke, RG21
Bath, BA2
Battersea, SW11
Beaconsfield, HP9

“Beware of this agency! We are very upset and disappointed ......”

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Dec 21,2015
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By: 'Valentin'
Dec 21,2015
9 people found
this helpful
Beware of this agency! We are very upset and disappointed about the way this has being handled. On the 9th of December we had a viewing with Jade and we agreed to rent the place and we did paid a holding deposit writhing the agreement ...
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What agent could do to change your mind?
The agent is leaving us without a place to leave just a couple of days before we should move in.
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“Very helpful regarding the property. Replies fast to any enquiries ......”

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Dec 18,2015
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By: 'Mariam'
Dec 18,2015
0 people found
this helpful
Very helpful regarding the property. Replies fast to any enquiries which is very important when moving into a new property....
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“Cristina is a highly professional and proficient property manager, and ......”

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Dec 14,2015
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Cristina
By: 'Nick'
Dec 14,2015
0 people found
this helpful
Cristina is a highly professional and proficient property manager, and I would recommend her and the Winkworth team to anybody that requires Estate Agents in Shepherds Bush. We moved into our house two years ago and unfortunately have had a number of unforeseen property faults. ...
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By: Cristina
Dec 14, 2015
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Thank you for your kind review Nick - we really appreciate it! You are an excellent tenant and hope you stay with us for a long time! :-) Cristina ...

“I have had the pleasure of living at this establishment ......”

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Dec 11,2015
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Cristina
By: 'Edward'
Dec 11,2015
0 people found
this helpful
I have had the pleasure of living at this establishment for 13 months now and I must say that Cristina has provided an excellent service throughout. She has been very supportive right from the beginning of the tenancy, ensuring an easy transition of contracts and an ...
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By: Cristina
Dec 11, 2015
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Thank you very much for your review Ed! We really appreciate it :-) I hope you stay with us for a very long time - you and the others are excellent tenants! Cristina ...

“Elizabeth was professional and thorough. When the transaction seemed to ......”

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Dec 11,2015
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Elizabeth
By: 'Chiswick'
Dec 11,2015
0 people found
this helpful
Elizabeth was professional and thorough. When the transaction seemed to drag, she kept on top of the buyer and his lawyer, communicated regularly, and didn't let any details drop. She was eager not just to get the buyer to say "yes" but to make sure ...
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“Elizabeth was incredibly helpful in selling our property. It was ......”

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Dec 10,2015
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Elizabeth
By: 'Benjie'
Dec 10,2015
0 people found
this helpful
Elizabeth was incredibly helpful in selling our property. It was in a somewhat tired state, decoratively, and she organised for decorators/builders to give quotes to do the work. Through her, we found an excellent team to do our work, which was carried out quickly ...
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“I have let my flat in London with Winkworth for ......”

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Dec 09,2015
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Cristina
By: 'Hannah'
Dec 09,2015
1 people found
this helpful
I have let my flat in London with Winkworth for the last five years. I initially dealt with Terence Thorogood & now deal with Cristina Peliza. Both Agents are extremely professional & deal with any requests I may have in a very efficient timely manner. My property ...
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By: Terence
Dec 22, 2015
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Thank you Hannah, good to be remembered and thank you for the endorsement! Best Wishes Terence ...

“Cristina is very professional, diligent and prompt with all work ......”

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Dec 09,2015
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Cristina
By: 'Fox'
Dec 09,2015
0 people found
this helpful
Cristina is very professional, diligent and prompt with all work which is carried out. She doesn't just react well, but she thinks ahead to avoid issues which is just what one hopes for when recruiting an agent. I would highly recommend Cristina and have been ...
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By: Cristina
Dec 09, 2015
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Thank you for your kind words Fox! It's always a pleasure working with you :-) Cristina ...

“Terence has been excellent in his letting management role and ......”

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Nov 30,2015
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Michael
By: 'Nicola'
Nov 30,2015
0 people found
this helpful
Terence has been excellent in his letting management role and kept me informed of new legislation in a timely and clear manner, helping me as a landlady to comply with ever growing legislation. When things have gone wrong with tenants, the Winkworth's team have been ...
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By: Terence
Nov 30, 2015
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Thank you Nicola it a pleasure working with you. Best Wishes Terence ...

“Really a pleasure to deal with, very helpful and hard ......”

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Nov 27,2015
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Aaron
By: 'Jonny'
Nov 27,2015
0 people found
this helpful
Really a pleasure to deal with, very helpful and hard working with great communication. We would highly recommend you use him....
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“During a very long-winded search for a new house Elizabeth ......”

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Nov 26,2015
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Elizabeth
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Ben
By: 'Rory'
Nov 26,2015
0 people found
this helpful
During a very long-winded search for a new house Elizabeth and Ben persuaded us to make a speculative offer for a house that we felt was massively over-valued and therefore out of reach. They stayed in contact with the vendors even when the house was ...
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By: Ben Hunt
Feb 03, 2016
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Thanks so much for the kind words, we hope you love the new house. ...

“Pipa Stafford and James Fraser are two nice young people, ......”

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Nov 26,2015
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James
By: 'Nikolaos'
Nov 26,2015
0 people found
this helpful
Pipa Stafford and James Fraser are two nice young people, I met in Winkworth's Shepherd Bush office. As a new commer in London letting was a headache. They made it a smooth experience quiding me very friendly and extremely professionally. They managed the whole process ...
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“Cristina has been managing our property since we moved in ......”

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Nov 26,2015
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Cristina
By: 'Thom'
Nov 26,2015
0 people found
this helpful
Cristina has been managing our property since we moved in back in March 2014. She's always quick to reply to emails and gets issues sorted very quickly - usually within 24 hours which is great. She has liaised with our landlord to obtain permission for us to ...
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Comment on agent fees
Generally speaking the fees have been as expected. No one likes to pay contract renewal fees but they are a reasonable price unlike some agents.
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By: Cristina
Dec 09, 2015
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Thank you for your kind review Thom - it's always a pleasure! I hope you both stay with us for a long time! Cristina ...

“Dear Sir/Madam,I and my other 3 housemates have had ......”

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Nov 24,2015
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Cristina
By: 'Dan'
Nov 24,2015
0 people found
this helpful
Dear Sir/Madam, I and my other 3 housemates have had the pleasure of renting our property through Winkworth Estate Agents in Shepherds Bush for 2years. Our tenancy has not been plain sailing to say the least but everything that has come to attention has been ...
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By: Cristina
Dec 09, 2015
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Thank you for your very kind words Dan! You and the others are excellent tenants and hope that you stay with us for a long time! Cristina ...

“I've been living in Loftus Road together with my boyfriend ......”

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Nov 23,2015
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Cristina
By: 'Elena'
Nov 23,2015
0 people found
this helpful
I've been living in Loftus Road together with my boyfriend for the past 8 years and we are very happy with the service that Winkworth Uxbridge road provides. We are always dealing with Cristina Peliza who is extremely helpful and always very quick to answer any ...
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By: Cristina
Dec 09, 2015
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Thank you for your review Elena - I really appreciate it! You are both excellent tenants and hope you stay with us for many more years! Cristina ...

“We have had problems with agents in the past trying ......”

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Nov 23,2015
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By: 'Shiley007'
Nov 23,2015
0 people found
this helpful
We have had problems with agents in the past trying to make as much fees as possible with repair etc. These guys are really good, sensible down to earth and very easy to work with. We are currently overseas and would highly recommend them as ...
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“I have been dealing with Christina for two years, as ......”

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Nov 23,2015
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Cristina
By: 'Mumsie'
Nov 23,2015
0 people found
this helpful
I have been dealing with Christina for two years, as the letting agent for our two flats. She has always been helpful, professional and friendly. She provides a number of quotes, and will give an opinion (and find other opinions within the office) when asked. ...
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By: Cristina
Dec 09, 2015
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Thank you for your kind words :-) It is always a pleasure working with you - Cristina ...

“My husband and I have rented our property in Shepherds ......”

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Nov 20,2015
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Cristina
By: 'T.'
Nov 20,2015
0 people found
this helpful
My husband and I have rented our property in Shepherds Bush for nearly 20 years now whilst living abroad. In this time we have used several agencies and had many property managers looking after our property. Cristina Peliza is currently our property manager and has been ...
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By: Cristina
Nov 20, 2015
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Thank you for your review - we really appreciate it! It's always a pleasure working with you :) Cristina ...

“I recently sold my flat in W6 through Winkworths in ......”

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Nov 19,2015
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Elizabeth
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Ben
By: 'VRowe'
Nov 19,2015
0 people found
this helpful
I recently sold my flat in W6 through Winkworths in Brook Green and I can't rate them highly enough. Ben and Liz both went above and beyond to get me the the best possible deal. They were incredibly supportive when my first sale fell through ...
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Comment on agent fees
Great deal. Especially considering how long this sale took (though no fault of Winkworths).
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By: Elizabeth Nascimento
Nov 19, 2015
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So happy to have sold it for you :) it was a pleasure working with you! ...

“We have used three agents in the area (the other ......”

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Nov 19,2015
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By: 'Ed'
Nov 19,2015
0 people found
this helpful
We have used three agents in the area (the other two were Townends and KFH) and our experience with Winckworths was by far the best. Initial paperwork was completed very quickly after the let was agreed, and the contract process was smooth, and most importantly, ...
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“I have been a customer at Winkworth Estate Agents for ......”

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Nov 18,2015
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Cristina
By: 'Jonathan.'
Nov 18,2015
0 people found
this helpful
I have been a customer at Winkworth Estate Agents for many years, who manage the letting of my flat in Shepherd's Bush. As I live hundreds of miles away from the property I need a reliable agent who I can trust completely to sort out ...
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By: Cristina
Nov 18, 2015
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Thank you for your review Jonathan - I really appreciate it. It's always a pleasure working with you :) Cristina ...

“George did a fantastic job in helping to get the ......”

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Nov 16,2015
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By: 'Charles'
Nov 16,2015
0 people found
this helpful
George did a fantastic job in helping to get the sale agreed for a fair price. George worked really hard on both ends to negotiate the deal despite some very difficult and unusual circumstances. I would recommend George as an agent who is both honest ...
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By: George Jackson-Stops
Nov 26, 2015
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Thanks for your kind words, i hope you enjoy the house. ...

“I dealt with the team at Winkworths as a tenant ......”

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Nov 16,2015
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Michael
By: 'Charlotte'
Nov 16,2015
0 people found
this helpful
I dealt with the team at Winkworths as a tenant between 2013 and 2015. They were really helpful throughout the process and gave good advice during the tenancy when it was sought with regard to getting an extra person into the flat under license when my original ...
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By: Terence
Dec 22, 2015
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Thank you Charlotte your comments are much appreciated we wish you ell in the future. Best Wishes Terence ...

“Was kept informed and updated regularly and also given feedback ......”

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Nov 14,2015
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Elizabeth
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Ben
By: 'Roger'
Nov 14,2015
0 people found
this helpful
Was kept informed and updated regularly and also given feedback on all viewings. The majority of viewings were...
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Comment on agent fees
Their fees were very competitive and in line with the market but personlly I feel the fees for estate agents per se are far too high for what they do. Particularly given all the online portals avaiable now which are the key selling tool now - in my opinion.
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By: Elizabeth Nascimento
Nov 19, 2015
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thank you! Look forward to helping you find your new home! ...

“I am pleased to provide a very positive review of ......”

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Nov 14,2015
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Cristina
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Michael
By: 'Colm'
Nov 14,2015
0 people found
this helpful
I am pleased to provide a very positive review of Winkworth Shepherd's Bush as a Landlord in the area. In particular Michael Connaughton has proved to be a very proactive lettings agent for me, providing straightforward and honest advice on my properties and securing the ...
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By: Cristina
Nov 16, 2015
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Thank you for your kind words Colm! It's always a pleasure working with you :) Cristina ...

“Friendly, communicative and understanding service from Elizabeth. The process of ......”

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Nov 13,2015
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Elizabeth
By: 'BornInW6'
Nov 13,2015
0 people found
this helpful
Friendly, communicative and understanding service from Elizabeth. The process of buying a home is stressful enough, but we were kept informed of any updates very promptly. Even the follow ups with our broker and solicitor were made on our behalf to speed things along nicely (...
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By: elizabeth Nascimento
Nov 13, 2015
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Very pleased it all went through. Thank you very much for your review Elizabeth ...

“Terence and Cristina have been our contacts for a property ......”

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Nov 13,2015
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Cristina
By: 'MALhebre'
Nov 13,2015
0 people found
this helpful
Terence and Cristina have been our contacts for a property in W12 we rent out via Winkworth. Terence is the main manager for the property management team and we've known him since first our let with Winkworth in 2008. Cristina has taken over the role of ...
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By: Cristina
Nov 13, 2015
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Thank you for your kind words - It's always a pleasure working with you - Cristina ...

“Having used Winkworths in Shepherds Bush Road for many years ......”

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Nov 12,2015
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Elizabeth
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Ben
By: 'Winkworths'
Nov 12,2015
0 people found
this helpful
Having used Winkworths in Shepherds Bush Road for many years to let our flat in Barons Court, we instructed them when it came to selling the property in August 2015. They found us buyers at the asking price within a week and were pro-active in bringing ...
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By: elizabeth nascimento
Nov 12, 2015
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Thank you. It was a pleasure. Elizabeth and Ben ...

“George Jackson-Stops was brilliant in helping me find and buy ......”

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Nov 12,2015
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By: 'lara'
Nov 12,2015
0 people found
this helpful
George Jackson-Stops was brilliant in helping me find and buy a property. He was very helpful, charming, and very good at always getting back to me. The whole process was so enjoyable and made very easy thanks to him...
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By: George Jackson-Stops
Nov 12, 2015
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Thank you for your review. Hopefully i can help you in the future also. ...

“In my dealings with Cristina I have found her to ......”

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Nov 12,2015
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Cristina
By: 'Anthony'
Nov 12,2015
0 people found
this helpful
In my dealings with Cristina I have found her to be very responsive, shown by the quick turnaround of responses to my queries as well as the high quality of responses which reflect that she is very experienced. I also find her to be very ...
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By: Cristina
Nov 12, 2015
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Thank you for your lovely words Anthony - Cristina ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:26 AM 31/03/2016 by Suzy Pringle

Awards won by Winkworth

Regional Awards won by Winkworth

Individual Branch Awards

Poole, BH14

Romsey, SO51

Farnham, GU9



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