Willmotts
4.8/5, 279 reviews
93% recommended
95% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction
Willmotts Real Estate Agents was established in West London in 1856. Since then Willmotts has developed into a thriving independent estate agent selling all across London. We utilise the most up to date technology from our modern offices based in Hammersmith. As a company we are dedicated to providing a high ... show more Willmotts Real Estate Agents was established in West London in 1856.



Since then Willmotts has developed into a thriving independent estate agent selling all across London.



We utilise the most up to date technology from our modern offices based in Hammersmith. As a company we are dedicated to providing a high quality service in a professional and timely manner to all our clients.



Our specialist teams work closely together from centralised offices in Hammersmith, ensuring that our clients benefit from a wide range of expertise from all of the departments offering the following services:


Residential Sales
Residential Lettings
Auctions
Residential Property Management
Investments
Willmotts property West london

Latest Reviews

 View all Reviews 279
30th Sep 2024
reviewed by 'Catherine'
“Would highly recommend. William Taper was excellent- great communication and did what he said he was going to do - ......”
30th Sep 2024
reviewed by 'mary'
“Great, friendly service from start to finish. Efficient communication throughout....”
12th Aug 2024
reviewed by 'Mark'
“Willmotts look after my rental flat near Putney Bridge both in terms of management and indeed finding new tenants as ......”
26th Jul 2024
reviewed by 'sapna'
“I have been working very closely with Rosie Goodall in relation to deed of covenants and other lease compliance documents. ......”
4th Jul 2024
reviewed by 'Matt'
“Will was very proactive throughout the sales process. However, what was even more impressive was that he was always happy ......”
19th Jun 2024
reviewed by 'Dr. Shirvani'
“Sara Al Tahan, is an excellent, conscientious, extremely timely representative of Willmotts the managing agent. She has a fantastic personality, ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £212,000 £1,500,000
Lettings 96% 94% £830 £6,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 2 152 10 21 0 36 1 21 7
Areas covered
  • Hammersith, Shepheards Bush,
  • Chiswick, Putney, Acton, Barnes, Roehampton, Wimbledon, East Sheen
  • Fulham, Kensington, West Kensington, Barons Court, Wandsworth, Balham, Clapham, Honor Oak, Forrest Hill
Address

Willmott House, 12 Blacks Road
Hammersmith,London
Greater London
W6 9EU
0208 222 9958

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
RICS The Guild
Rankings
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Estate agents
Letting agents
Latest Properties

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Willmotts Image 1

“Absolutely appauling service. Staff members are extremely rude. Spoke to ......”

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Mar 28,2014
Minithumbdown
By: 'Mister'
Mar 28,2014
4 people found
this helpful
Absolutely appauling service. Staff members are extremely rude. Spoke to a woman with a european accent, who I believe is the senior property manager, her manners are completely horrendous, a very horrible tone of voice and very dismissive. Clearly the managment are either too blind ...
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By: William
May 27, 2014
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Dear Mister Mister, I am very sorry to hear about your bad experience. If you could possibly get in touch with more detailed feedback I will look into it straight away. We are constantly looking to improve our service, so I am very sorry to hear about your problems. Kind Regards William - Willmotts ...

“Terrible service. Horrible staff. Bunch of headless chickens. Would not ......”

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Mar 28,2014
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By: 'JS1963'
Mar 28,2014
2 people found
this helpful
Terrible service. Horrible staff. Bunch of headless chickens. Would not use them in any capacity. I would not recommend them to any of my friends & family....
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What agent could do to change your mind?
All opportunities to resolve my problems had been given. You have had your chance and you have failed.
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By: William
May 27, 2014
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Hello JS1963, I am very sorry to hear about the problems you have experienced. Can you please contact me and give us some more detailed feedback? We are constantly looking to improve our customer service so would very much welcome the opportunity to see how we could improve. Kind Regards - William - Willmotts ...

“Absolutely disgusted with their services. Incompetent and very rude staff. ......”

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Mar 17,2014
Minithumbdown
By: 'NeverYouMind'
Mar 17,2014
5 people found
this helpful
Absolutely disgusted with their services. Incompetent and very rude staff. I am extremely glad that I longer have to deal with Willmotts ever again. DO NOT be fooled by the fact that they have been established in 1856 as their success today with take nosedive with ...
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By: William
Mar 20, 2014
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Sorry to hear about your problem, if you could enlighten me with your issues we will certainly look into them. We have hundreds of very happy tenants so I am very dissapointed to hear of your experiences. Please provide us with your name and contact details and we will be in touch right away. Kind Regards William Taper Associate Director Willmotts ...

“I have lived at various addresses in SW London, over ......”

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Jul 17,2013
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William
By: 'EJF'
Jul 17,2013
3 people found
this helpful
I have lived at various addresses in SW London, over the past 4 decades, and I can safely say Willmotts property management services have been by far the most professional. The basic services are always addressed promptly and I have dealt with some horrendous property managers ...
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“Willmotts are the worst property management firm. Never have i ......”

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Jun 04,2013
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By: 'Willmotts'
Jun 04,2013
5 people found
this helpful
Willmotts are the worst property management firm. Never have i dealt woth such an incompetent set of staff. They never reply to your queries, have terrible management skills and are unbelievably rude. Stay away- their staff will make your life a nightmare...
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“Agent tried to overcharge us and claimed that they had ......”

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Aug 12,2012
Minithumbdown
By: 'undisclosed'
Aug 12,2012
6 people found
this helpful
Agent tried to overcharge us and claimed that they had miscalculated the amount. Agents were unreponsive when I tried to enquire the overcharge. Informed us that our tenancy had been terminated through the POST, as opposed to any prior warning that the property had gone ...
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“We have been delighted with the service provided by Willmotts' ......”

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Jul 12,2012
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By: 'A'
Jul 12,2012
1 people found
this helpful
We have been delighted with the service provided by Willmotts' property management team. As well as keeping us up-to-date with essential information, their representatives attend all our directors' meetings, providing valuable contributions each time. In addition, they respond to our queries promptly and deal with ...
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“The worst agency-tenant relationship we ever had. Very pushy, only ......”

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Jul 29,2011
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By: 'D'
Jul 29,2011
4 people found
this helpful
The worst agency-tenant relationship we ever had. Very pushy, only purpose is to make as much money as possible. Do not expect them to be there when you have a problem with the flat and get your deposit back. Maybe it is just us having ...
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“Very, very poor service. Not co-operative at all, even for ......”

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Jul 02,2010
Minithumbdown
By: 'Jack'
Jul 02,2010
5 people found
this helpful
Very, very poor service. Not co-operative at all, even for the easiest of issues/cases. They screen calls to avoid dealing with people. Such a poor service and handling of business in general that I would not recommend Willmott's to anyone. I'm sure not all ...
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Tenant Fees

TENANTS FEES ON ASTS

Tenancy signed and entered into after June 1st 2019

ASSIGNING YOUR TENANCY IF APPLICABLE:

Tenancy Assignment Fee: £50 (Inc VAT)

Tenancy signed and entered into before June 1st 2019

We aim to keep tenants fees as low as possible. Our fees are probably the lowest in the whole of London and we aim to keep it that way. We strive to provide tenants with a first-class service throughout with the minimum level of fees.

ENDING YOUR TENANCY:
Check out Fees: - £See below - Fee applicable is per property not per tenant. Attending the property to undertake an update Schedule of Condition based on the original inventory and negotiating of the security deposit(s).

Checkout Fee Payable: Unfurnished/Furnished Studio £100 (Inc VAT)
Unfurnished/Furnished 1 Bed £110 (Inc VAT)
Unfurnished/Furnished 2 Bed £120 (Inc VAT)
Unfurnished/Furnished 3 Bed £130 (Inc VAT)
Unfurnished/Furnished 4 Bed £140 (Inc VAT)
Unfurnished/Furnished 5 Bed £150 (Inc VAT)

Tenancy Assignment Fee: £250 (Inc VAT)
Tenancy renewal Fee: £45 (Inc VAT)

Tenancy Assignment Fee: £250 (Inc VAT)
Tenancy renewal Fee: £45 (Inc VAT)

We are members of The Property Ombudsman redress scheme.

Our client money protection is provided by RICS
Last updated at 10/09/2019, 11:35 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure
As a member of The Property Ombudsman we strictly follow their code of conduct. For full details please contact Willmotts.
Last updated at 9:39 AM 03/10/2024 by allAgents

Awards won by Willmotts

Regional Awards won by Willmotts

Individual Branch Awards

London, W6



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