William H Brown
3.9/5, 1696 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
366 60 367 107 240 85 125 40 110 196
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Not worthy of one star, bad communication and......”

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Oct 06,2022
Minithumbdown
By: 'Alison'
Oct 06,2022
0 people found
this helpful
Not worthy of one star, bad communication and to recommend premier property law is a joke, we have been waiting since June and still waiting on paperwork for the property we want to buy. We have done all the chasing, no one returns calls when ...
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“As first time buyers, Debby was very helpful ......”

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Oct 05,2022
Minithumbup
Debbie
By: 'Cheryl'
Oct 05,2022
0 people found
this helpful
As first time buyers, Debby was very helpful and explained the housing process which was extremely important given we knew nothing about the housing market. Debby was kind and thoughtful and we're very appreciative of the help given. I would definitely use William H Brown ...
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“Excellent service all round from Jenna. Great......”

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Oct 03,2022
Minithumbup
Jenna
By: 'Hollie Barnard'
Oct 03,2022
0 people found
this helpful
Excellent service all round from Jenna. Great communication, polite helpful and friendly. Jenna made sure we were happy and made the process easy....
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“Sophie Weatherill is awful. Extremely unfrien......”

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Sep 23,2022
Minithumbdown
Sophie
By: 'James Holden'
Sep 23,2022
1 people found
this helpful
Sophie Weatherill is awful. Extremely unfriendly and unhelpful and no concern for the client at all. She has an arrogant attitude and feels as though the client is serving her when it should be the other way around. Hoping against hope that she will leave ...
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“Very poor service. Complete lack of any comm......”

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Sep 19,2022
Minithumbdown
By: 'Very poor service'
Sep 19,2022
4 people found
this helpful
Very poor service. Complete lack of any communication whatsoever. Removed our property to another agent after concers not addressed at all...
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“Very Professional and helpful....”

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Sep 06,2022
Minithumbup
Ashley
By: 'SARA RAISDANA'
Sep 06,2022
0 people found
this helpful
Our agent Ashley Whitaker was very helpful and professional. He was fast in finding a tenant and generally we have been happy with his service so far....
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“Sale of rental property by auction...”

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Aug 31,2022
Minithumbup
By: 'Claire'
Aug 31,2022
0 people found
this helpful
Everyone was helpful during the whole process as we sold by modern auction. WHBrown dealt with viewings and kept me updated....
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“Excellent service...”

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Aug 31,2022
Minithumbup
Jamie
By: 'Anísia'
Aug 31,2022
0 people found
this helpful
Would like to thanks Jamie House for all his help in the renting of my new house. Very supportive and helpful during the whole process........
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“Caz & Darcie have gone above and beyond to he......”

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Aug 28,2022
Minithumbup
Darcy
By: 'Amanda'
Aug 28,2022
0 people found
this helpful
Caz & Darcie have gone above and beyond to help me after joining them only a few weeks ago. Second to none customer service with these lady's! Well done, keep it up....
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“Supportive team...”

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Aug 24,2022
Minithumbup
Jenna
By: 'Charlene'
Aug 24,2022
0 people found
this helpful
I would like to thank Jenna for all her help during the buying process. Jenna, was supportive from start to finish. Jenna was on the ball and constantly pushing for the sale to go through. Jenna was always on the end of the phone to ...
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“Great service....”

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Aug 22,2022
Minithumbdown
Evie
By: 'Camilla'
Aug 22,2022
0 people found
this helpful
Great service. Evie from William H Brown supported us with finding new tenants for one of our rental properties. Very thorough and kept in contact with us throughout the whole process. Would certainly recommend....
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“I can’t thank Sophie jarmin anough for all he......”

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Aug 18,2022
Minithumbup
Sophie
By: 'Becky'
Aug 18,2022
0 people found
this helpful
I can’t thank Sophie jarmin anough for all her support and help she goes over her job role to make you feel at ease always there she’s a real pleasure to have her employed at your branch thanks again Sophie your a star ...
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“Unreliable...”

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Aug 16,2022
Minithumbdown
By: 'Paul aldwinckle'
Aug 16,2022
1 people found
this helpful
Unreliable. They contacted me saying they wanted properties in LE2 area. Made the appointment, failed to turn up, they said they tried to phone but could not get hold of me when everyone else who calls me gets through. Unreliable stay clear....
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“Courtney at Fakenham has been exceptional in ......”

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Aug 16,2022
Minithumbdown
Courtney
By: 'Chris'
Aug 16,2022
0 people found
this helpful
Courtney at Fakenham has been exceptional in her professionalism and help. Nothing has been too much trouble and when she says she will do something, she does. Very refreshing to come across someone with such enthusiasm about the job they do. We think that Courtney ...
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“We were very happy with the service we receiv......”

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Aug 15,2022
Minithumbup
Jenna
By: 'Nora'
Aug 15,2022
0 people found
this helpful
We were very happy with the service we received from Jenna at William H Brown. She was friendly, professional and supportive....
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“Courtney at Fakenham has been exceptional in ......”

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Aug 12,2022
Minithumbup
Courtney
By: 'Chris'
Aug 12,2022
0 people found
this helpful
Courtney at Fakenham has been exceptional in her professionalism and help. Nothing has been too much trouble and when she says she will do something, she does. Very refreshing to come across someone with such enthusiasm about the job they do. We think that Courtney ...
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“Excellent service. Amazing staff, friendly, h......”

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Aug 03,2022
Minithumbup
Marie
By: 'Gill H'
Aug 03,2022
0 people found
this helpful
Excellent service. Amazing staff, friendly, helpful and first class. We sold the property immediately and they kept in touch throughout....
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“Fantastic from start to finish!...”

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Aug 02,2022
Minithumbup
Ellie
By: 'Tess'
Aug 02,2022
0 people found
this helpful
Ellie was fantastic from start to finish. She was easy to contact, quick to respond and very helpful. She was very knowledgeable about the whole process and helped us make sure we hadn't forgotten any important "to do's". Would 100% recommend!...
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“Thank you very much Emma for making our life ......”

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Jul 26,2022
Minithumbup
Emma
By: 'Prav'
Jul 26,2022
0 people found
this helpful
Thank you very much Emma for making our life easy while letting our property and finding the tenants. It has been unbelieble experience since the first day, I approached you. Outstanding, approach and very effective action by all the staff. I recomend all to use ...
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“Excellent support throughout the whole proces......”

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Jul 19,2022
Minithumbup
Chris
By: 'TCB01'
Jul 19,2022
0 people found
this helpful
Excellent support throughout the whole process. From the guidance given regarding purchase price right through to marketing we could not have had better service. We found all the staff to be very professional, especially Chris and Charles. This is the third time we have used ...
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“Agathe and Ashley have been wonderful agents...”

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Jul 19,2022
Minithumbup
Agathe
By: 'pooja'
Jul 19,2022
0 people found
this helpful
Agathe and Ashley have been wonderful agents They both have helped us a lot throughout the letting process, guiding us with the documents, procedures Would like to let property again with William H Brown...
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“Fantastic service from start to finish from the letting team ......”

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Jul 18,2022
Minithumbup
Catherine
By: 'Vanessa'
Jul 18,2022
0 people found
this helpful
Fantastic service from start to finish from the letting team at William H Brown in Grantham. Catherine and Sophie are so helpful and get straight back to me with all my queries. The first person I made contact with was Catherine, she is very friendly, ...
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“Great property management for tenants...”

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Jul 07,2022
Minithumbup
By: 'Sam'
Jul 07,2022
0 people found
this helpful
Property management have always been very helpful for the house I rent. Quick to respond, communicative, friendly, and good at getting problems resolved....
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“Exceptional...”

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Jul 04,2022
Minithumbup
Clare
By: 'Stephen'
Jul 04,2022
1 people found
this helpful
The level of service at this W H Brown office is superb. Absolutely faultless. I have had a relationship with this office for 30 years and they always go over and above to help. The team helped me through the entire process of concluding the tenancy ...
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“Thank you Hannah for being very efficient and......”

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Jun 29,2022
Minithumbup
Hannah
By: 'Rutendo'
Jun 29,2022
0 people found
this helpful
Thank you Hannah for being very efficient and kind throughout our house hunt.You made the entire process hustle free and for that we are really grateful....
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“By Diana...”

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Jun 29,2022
Minithumbup
Sar
By: 'Diana'
Jun 29,2022
0 people found
this helpful
My experience with WH Brown was brilliant because of Rob,Sarah and Debbie who help me to buy a property in Chadwell St Mary. Very professional time and good to calming anxious people like me .A big thank you for all of you ❤...
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“Very helpful and professional staff. Had a di......”

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Jun 27,2022
Minithumbup
Jamie
By: 'Gordon'
Jun 27,2022
0 people found
this helpful
Very helpful and professional staff. Had a difficult situation with landlord that had left me upset and annoyed. Jamie House and his team dealt with it very well managing to calm me down and help easy my mind of some of the worries I had. ...
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“Molly Hancock and Makayla Lawson are 2 angles......”

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Jun 27,2022
Minithumbup
Molly
By: 'Emily'
Jun 27,2022
0 people found
this helpful
Molly Hancock and Makayla Lawson are 2 angles in disguise .not only have they been so professional helpfull and worked so hard to get our tenancy trough quick due to our circumstances they have also showed kindness and support and understanding . Also spoken to as an ...
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“Fantastic staff, everyone is so helpful, spec......”

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Jun 24,2022
Minithumbup
Jenna
By: 'Yvette'
Jun 24,2022
0 people found
this helpful
Fantastic staff, everyone is so helpful, special thanks to Jenna who has helped us computer idiots through the selling and buying process, thanks Jenna and to all in Braintree...
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“truthfully at times I'm slack with responding......”

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Jun 23,2022
Minithumbup
Mia
By: 'faith'
Jun 23,2022
0 people found
this helpful
truthfully at times I'm slack with responding to my emails.... Mia Barron seems to have instinctively assessed me and so she realises that I will always ask for quotes and she speedily and efficiently acquires them for me....I've been contacted by my tenant via ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



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