William H Brown
3.9/5, 1696 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
366 60 367 107 240 85 125 40 110 196
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“We instructed the Stalham office to market our property and ......”

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Dec 10,2014
Minithumbup
By: 'Mrs'
Dec 10,2014
0 people found
this helpful
We instructed the Stalham office to market our property and found them helpful in all aspects of the sale. When we wanted changes made to photos, a quick call and this was all taken care of. The offer and after sale process was straight forward ...
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Comment on agent fees
happy with the fees paid - all explained by Daniel right at the beginning.
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By: Daniel Trett
Dec 11, 2014
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Mrs Mills, Thank you for using us in Stalham and wish you all the best. ...

“Had my property on with another agent prior to going ......”

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Dec 10,2014
Minithumbup
Dan
By: 'Mrs'
Dec 10,2014
0 people found
this helpful
Had my property on with another agent prior to going to the stalham office. I found Dan and his team incredible helpful throughout the transaction and was there for advice right from the start. I had contact with Hayley who assisted when Dan wasn't available ...
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Comment on agent fees
Dan explained all the fees to me and was happy to make the payment to them.
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“Dan and team,Thank you so much to you and ......”

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Dec 10,2014
Minithumbup
Dan
By: 'JL'
Dec 10,2014
0 people found
this helpful
Dan and team, Thank you so much to you and your team for all you have done to get us moving. You have been such a fantastic support and a very reassuring voice at the end of the phone....
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Comment on agent fees
Happy with all aspects that was explained to us.
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“Jo arranged our mortgage and was helpful and knowledgeable about ......”

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Dec 09,2014
Minithumbup
Jo
By: 'Melanie'
Dec 09,2014
0 people found
this helpful
Jo arranged our mortgage and was helpful and knowledgeable about the products. All the paperwork was completed easily and as this was our first buy to let property we were grateful for her help. Adam spotted a potential better investment for us by recommending 2 flats ...
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“Professional and friendly. Big plus compared to some others I ......”

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Dec 09,2014
Minithumbup
By: 'ALAN'
Dec 09,2014
0 people found
this helpful
Professional and friendly. Big plus compared to some others I contacted was all viewing were accompanied by the manager or a senior member of the team. Brochure was detailed and photographs were of a professional. quality. Julie Howes kept me updated at all times. Was ...
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Comment on agent fees
Received competitive quote.
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“Fantastic service, communicated effectively right through the whole process. We ......”

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Dec 09,2014
Minithumbup
Sandy
By: 'Mrs'
Dec 09,2014
0 people found
this helpful
Fantastic service, communicated effectively right through the whole process. We had a couple of issues along the way with the chain, however Sandy worked really hard to ensure that completion happened on the agreed dates. small friendly team who work very well together....
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“Have used Dan and his team in the past and ......”

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Dec 08,2014
Minithumbup
Dan
By: 'Mr'
Dec 08,2014
0 people found
this helpful
Have used Dan and his team in the past and found them all very helpful. Managed to achieve a sale again for me with this property. Although the sale took it's time to go through the team in Stalham kept me updated with information and ...
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Comment on agent fees
The fees were as always explained by Dan when we instructed him and happy with all sevices provided.
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“Happy with all aspects of service received with William H ......”

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Dec 08,2014
Minithumbup
Hayley
By: 'Mr'
Dec 08,2014
0 people found
this helpful
Happy with all aspects of service received with William H Brown. We received high levels of viewings, regular feedback and excellent after sales. Both Hayley and Serena were friendly and bubbly and really helpful when needed....
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Comment on agent fees
Pleased with the fee that we paid and how the whole process works with everything under one roof.
Was this helpful? Yes
By: Daniel Trett
Dec 11, 2014
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Mr Daviss, Thank you for your comments and I am pleased that both Serena and Hayley were able to assist you. ...

“If I were to buy or sell a property I ......”

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Dec 06,2014
Minithumbup
Susan
By: 'Sandra'
Dec 06,2014
0 people found
this helpful
If I were to buy or sell a property I would choose W h Brown again. All staff in the office were knowledgeable and approachable. Both Susan Baker and Michelle Ives worked above their remit to ensure a successful outcome for me....
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“We have just bought our first home through Pascale at ......”

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Dec 05,2014
Minithumbup
Pascale
By: 'Happy_Buyer1'
Dec 05,2014
0 people found
this helpful
We have just bought our first home through Pascale at William H Brown Golden Triangle. Buying a house is certainly not an easy process, but all through the purchase we have known that Pascale will do her very best to progress things quickly and smoothly ...
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“She helped us find the right mortgage for us, help ......”

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Dec 05,2014
Minithumbup
By: 'daryl29'
Dec 05,2014
0 people found
this helpful
She helped us find the right mortgage for us, help us with lawyers and everything wouldn't of done it without her! ***** 5stars...
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“When we put our house on the market Sandy Anderson ......”

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Dec 04,2014
Minithumbup
Sandy
By: 'Bill'
Dec 04,2014
0 people found
this helpful
When we put our house on the market Sandy Anderson was very helpful in giving suggestions on selling strategy and gave us hints and tips on how to show our house off to its best advantage. We then had a stream of 'viewers' and some ...
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“I had been turned down from my own bank for ......”

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Dec 01,2014
Minithumbup
Allan
By: 'Nina'
Dec 01,2014
0 people found
this helpful
I had been turned down from my own bank for a remortgage. Allan phoned me regarding having a valuation done on my property and agreed.While Allan was here I explained my predicament with the remortgage saga and he said book an appointment with Mary ...
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“I've had brilliant service from start to finish, all very ......”

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Dec 01,2014
Minithumbup
Aaron
By: 'Ninky'
Dec 01,2014
0 people found
this helpful
I've had brilliant service from start to finish, all very helpful especially Aaron helping me all the way through excellent staff!! Thank you!!...
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“Sandy was extremely friendly and very professional throughout our house ......”

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Dec 01,2014
Minithumbup
Sandy
By: 'Rob'
Dec 01,2014
0 people found
this helpful
Sandy was extremely friendly and very professional throughout our house purchase. Although our house was empty, we got involved in a chain, with a very difficult person at the bottom of the chain! Sandy was the one person who did all the chasing. We sold ...
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“Everybody so friendly and willing to assist in all aspects ......”

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Dec 01,2014
Minithumbup
Dan
By: 'B1966'
Dec 01,2014
0 people found
this helpful
Everybody so friendly and willing to assist in all aspects of our purchase. No hesitation in dealing with any future business with the Stalham branch of William H Brown - Thanks to Dan and his team for everything !!!...
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Comment on agent fees
Dan explained everything to us in great detail and the team are worth every penny.
Was this helpful? Yes
By: Daniel Trett
Dec 11, 2014
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Thank you for your comments - we look forward to working with you in the future. ...

“First class attention to detail with regard to my requirements ......”

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Dec 01,2014
Minithumbup
Gina
By: 'Callum'
Dec 01,2014
0 people found
this helpful
First class attention to detail with regard to my requirements as a Landlord. Achieved a full price offer very quickly, exceeding my expectations in terms of price achieved and speed of tenant moving in. This is a repeat of my previous experience with Gina regarding ...
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Comment on agent fees
Value for money.
Was this helpful? Yes

“A big thank you to the sales team at Stalham. ......”

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Dec 01,2014
Minithumbup
Daniel
By: 'Brown'
Dec 01,2014
1 people found
this helpful
A big thank you to the sales team at Stalham. They did an excellent job at selling a very difficult property. Thank you. I would have no hesitation in recommending them....
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“I am very happy with the service I received. This ......”

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Dec 01,2014
Minithumbup
Hayley
By: 'J.'
Dec 01,2014
0 people found
this helpful
I am very happy with the service I received. This was my first House purchase and waiting for solicitors to move things was most frustrating but the agents personnel I was dealing with was very supportive and kept me in the loop of what is ...
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“This branch was recommended to me by a close friend ......”

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Nov 27,2014
Minithumbup
By: 'Miss'
Nov 27,2014
0 people found
this helpful
This branch was recommended to me by a close friend and I wasn't disappointed. Everything was efficient and smooth, my property was let within 48 hours with an excellent tenant. I would always use William H Brown to re-let my property from now on and would ...
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Comment on agent fees
Happy with fees and received excellent value for money.
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“In the 5 1/2 months we spent searching and purchasing, only your ......”

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Nov 27,2014
Minithumbdown
Hayley
By: 'Stevens'
Nov 27,2014
0 people found
this helpful
In the 5 1/2 months we spent searching and purchasing, only your office proved helpful and the other agents not so. Keep up the high standards. 95% of our communications were with Hayley who was always helpful, informed and cheerful. Well done !...
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Was this helpful? Yes
By: Daniel Trett
Dec 11, 2014
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Thank you for the positive comments and I am pleased that Hayley was able to assist with you. ...

“Being a first time buyer I had absolutely no idea ......”

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Nov 27,2014
Minithumbup
Jo
By: 'Emma'
Nov 27,2014
0 people found
this helpful
Being a first time buyer I had absolutely no idea of the processes I needed to go through when applying for a mortgage, viewing houses, reading survey results, putting forward offers and buying the property. The help I received was invaluable and much appreciated!...
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“Sarah and the team are extremely efficient with the letting ......”

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Nov 27,2014
Minithumbup
Sarah
By: 'Allie'
Nov 27,2014
0 people found
this helpful
Sarah and the team are extremely efficient with the letting of our properties, paperwork and queries. Providing quick responses and going the extra mile for us as their clients...
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“Everything I needed to know was explained to me in ......”

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Nov 27,2014
Minithumbup
Clare
By: 'Mr'
Nov 27,2014
0 people found
this helpful
Everything I needed to know was explained to me in a language that I could easily understand and follow. Whilst discussing the property and the mortgages I was given time to collect my thoughts and gather all the information required without feeling pressured to buy. ...
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Comment on agent fees
The asking price was 105grand or near offer, with Clare's help I was able to obtain the house for 107000. Thank you.
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“As I have just recently decided to move out with ......”

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Nov 26,2014
Minithumbup
By: 'Jal'
Nov 26,2014
0 people found
this helpful
As I have just recently decided to move out with my girlfriend in to our first place together and was unsure of the process involved. I walked in to a few of the agents including William H Brown. Once I was in branch the member ...
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“Would like to say a massive thank you to Matthew ......”

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Nov 26,2014
Minithumbup
Matthew
By: 'Adam'
Nov 26,2014
0 people found
this helpful
Would like to say a massive thank you to Matthew and Marianne in the Chelmsford branch for helping me find tenants for my flat. After having nightmare tenants from a previous agent I was a bit concerned in letting my flat again, the team made ...
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“I chose to go with the Great Yarmouth branch to ......”

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Nov 26,2014
Minithumbup
Gina
By: 'G'
Nov 26,2014
0 people found
this helpful
I chose to go with the Great Yarmouth branch to let my property, the service I received from them was very impressive. Within 2 days of my property going on the market they had carried out a viewing and let the property successfully to a professional ...
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Comment on agent fees
The fees that were quoted to me were higher than other agents but I felt that I got what I paid for.
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“The sales negotiator, Sandy Anderson, was thoroughly professional with all ......”

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Nov 26,2014
Minithumbup
Sandy
By: 'Levy'
Nov 26,2014
0 people found
this helpful
The sales negotiator, Sandy Anderson, was thoroughly professional with all of her dealings with myself and my wife. She was able to negotiate on our behalf with the purchaser of our property, the estate agent of the property we were buying and the solicitors within ...
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By: Karen Wuyts
Nov 28, 2014
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Thank you for your kind words. We wish you and your family every happiness in your new home ...

“Sarah Knott at William H Brown has been dealing with ......”

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Nov 26,2014
Minithumbup
Sarah
By: 'SarahC23'
Nov 26,2014
1 people found
this helpful
Sarah Knott at William H Brown has been dealing with my tenancy from June 2014, she is very helpful and will always follow up on a phonecall to make sure everything's okay and going as expected. Sarah seems to want to go the extra mile to ...
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Comment on agent fees
Overall the fees for this application we're slightly overpriced. I felt that these could've been cheaper. The month's in advance and deposit is standard accross the board, but the extra added bits could've been cheaper to help complete with rival companies who will offer cheaper rates. .
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“We found the agents very helpful and very pleasant to ......”

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Nov 25,2014
Minithumbup
Simon
By: 'Sally'
Nov 25,2014
1 people found
this helpful
We found the agents very helpful and very pleasant to deal with, they have acted quickly and professionally and with more friendliness than most of the other agents we have dealt with...
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Comment on agent fees
The fees seemed higher than some but the service we received compensated any thought
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



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