William H Brown
3.9/5, 1702 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1702
13th Dec 2024
reviewed by 'Jemma'
“We had a very good experience with Harrison finding our new property to let. He is friendly, professional and diligent. ......”
13th Dec 2024
reviewed by 'Mike'
“Kane has a very pleasant manner and a professional attitude to his work nothing was too much trouble even though ......”
6th Dec 2024
reviewed by 'Ms. M.'
“The William H. Brown St. Albans team are dedicated, energetic and achieve brilliant results, especially the Lettings Manager Isheanesu Mchemwa ......”
5th Dec 2024
reviewed by 'Lauren'
“William H Brown Wakefield were in a league of their own when it came to evaluation. Dominique was the only ......”
1st Dec 2024
reviewed by 'Jessica Williams'
“We had an excellent experience with Liz and her team while buying our new home. They were extremely professional, supportive, ......”
1st Dec 2024
reviewed by 'Panos and Katia'
“We own a property in the outskirts of Norwich that we wanted to rent out. WH Brown Norwich got in ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
368 60 369 107 241 85 126 40 110 196
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Letting agents
Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“Great Service. .....”

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Jun 13,2023
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Zac
By: 'ENRICO'
Jun 13,2023
0 people found
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Great Service. Extremely pleased with the service Zac and his team gave us. as we all know buying / selling a house can be very stressful but the helpfulness, patience and calmness they showed when dealing with our concerns or our multitude of questions ( some of ...
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“Letting with Sue was seamless!...”

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Jun 02,2023
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Sue
By: 'Kara'
Jun 02,2023
0 people found
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Sue helped us let our property and was incredibly clear and efficient from start to finish, despite giving her a quick turn around. We had a tenant within a week of contacting her, she was helpful, supportive and easily contactable through the entire process. I ...
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“I would just like to say how amazingly helpfu......”

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Jun 01,2023
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Hannah
By: 'ALEX MANNOCK'
Jun 01,2023
0 people found
this helpful
I would just like to say how amazingly helpful, cheerful and pleasant Hannah McCreath is at the Colchester branch. Hannah always returns calls and is super helpful! Best agent in Colchester by a long shot. Alex...
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“mortgage...”

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May 23,2023
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Jack
By: 'Ms Chow'
May 23,2023
0 people found
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Jack Cutmore , with extremely professionalism and dedication explained me all I needed to know to open a mortgage and went through every point in the most clear way. This is not all. Jack worked hard to make everything possible, no even the weekend stop him ...
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“Brilliant service from all the staff especial......”

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May 23,2023
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Aimee
By: 'Steve'
May 23,2023
0 people found
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Brilliant service from all the staff especially Amy who has dealt with me from start to finish and kept me updated constantly couldn’t have asked any more from the w browns maltby team thank you....
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“Excellent experience from first contact to viewing and then proceeding ......”

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May 19,2023
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By: 'Laura'
May 19,2023
0 people found
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Excellent experience from first contact to viewing and then proceeding to complete paperwork for our new letting in a timely and friendly manner. This team are top class! Thank you all!...
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Comment on agent fees
Good
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“Around one year ago, we were interested in a ......”

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May 08,2023
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By: 'Victim'
May 08,2023
0 people found
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Around one year ago, we were interested in a house and the seller A accepted our offer. Then after over half a year, almost all the procedures went through, the seller's solicitor stopped replying to our solicitor but reassured that they're sorting the last enquiry ...
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“I just wanted to say a huge thank you to Trai......”

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Apr 29,2023
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Jack
By: 'Sarah'
Apr 29,2023
0 people found
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I just wanted to say a huge thank you to Trainee Lettings Negotiator Jack Percival! From the moment I (nervously) phoned to enquire about a rental property, on behalf of my profoundly deaf brother, he was nothing but kind and understanding! Jack immediately spoke with ...
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“They're reluctant to give your deposit back....”

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Apr 25,2023
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By: 'Kris'
Apr 25,2023
1 people found
this helpful
I rented a house with them. The deposit they took off me still haven't been returned after over a month now. They, along with the landlord, try all they can to reduce the amount of it flagging things that needs to be sorted that had ...
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“Faith Restored!...”

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Apr 23,2023
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Emily
By: 'Breffni'
Apr 23,2023
0 people found
this helpful
Emily was allocated to be my property co-ordinator in March. I'd not exactly been thrilled with a previous incumbant, so requests for quotes for work needing undertaken returning quickly was a surprise. Her excellent communication, responding promptly to my queries and keeping me updated to ...
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“1 Year Waiting for Nothing literally.They co......”

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Apr 19,2023
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By: 'A'
Apr 19,2023
0 people found
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1 Year Waiting for Nothing literally. They continue to help house sellers to look for many other buyers even after accepting your offer. Delaying your house buying process and only tell you the buyer is no longer interested in selling in the last minute. I did ...
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“After several phone calls and being given a wrong number...........”

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Apr 11,2023
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Poppy
By: 'Christine'
Apr 11,2023
0 people found
this helpful
After several phone calls and being given a wrong number I finally got through to Poppy Quayle who was not very receptive to my frustration. Due to a very unhelpful and unprofessional conversation I will be using other agents in the future. We have given ...
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“Helpful...”

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Mar 23,2023
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Emily
By: 'We’ll'
Mar 23,2023
0 people found
this helpful
Emily Wall is a lovely cheerful, helpful person, always returned calls and did everything she could to resolve any questions. Also Jenson Miles, he was very pleasant and helpful and on time, thanks guys...
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“Thanks for jamie...”

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Mar 22,2023
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Jamie
By: 'Booby'
Mar 22,2023
0 people found
this helpful
Would like to thanks Jamie House for all his help in the renting of my house.very supportive and helpful during the whole process....
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“I walked into William h brown in Nottingham f......”

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Mar 20,2023
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Kimberley
By: 'Paul Daley'
Mar 20,2023
0 people found
this helpful
I walked into William h brown in Nottingham faceing a situation that could leave me homeless after speaking to them they put my house on the market for auction within a 4 to 6 weeks my house sold leaving me 22,000 to start over again also the houseing ...
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“Was looking for my first home and Jamie was h......”

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Mar 17,2023
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By: 'Regan'
Mar 17,2023
0 people found
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Was looking for my first home and Jamie was helping me, he was so helpful and never made me feel stupid for always calling and asking silly questions he was very helpful and made the whole experience a lot easier...
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“Darcie Letting Review...”

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Mar 15,2023
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Darcy
By: 'Thomas Edward Pick'
Mar 15,2023
0 people found
this helpful
Darcie’s service and assistance was incredible, extremely helpful throughout. Overwhelmed with how easy she made it. Very grateful thank you...
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“Worst experience I’ve ever had with an estate......”

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Mar 10,2023
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By: 'Jamie'
Mar 10,2023
0 people found
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Worst experience I’ve ever had with an estate agents. Every-time I called they advised me different information nobody ever really knew anything. When I eventually did book a viewing for the property I received a text the day before dying it was at auction ...
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“Lizzie was a star 🌟...”

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Mar 06,2023
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Lizzie
By: 'Debbie'
Mar 06,2023
0 people found
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Lizzie was a star 🌟 I feel she made my family’s move go smoothly. If we phoned with any questions or queries she replied straight away and kept us updated all the way through the process. I would recommend her to anyone who wants to ...
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“Got there in the end...”

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Mar 04,2023
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Fabio
By: 'Josh'
Mar 04,2023
0 people found
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A few hiccups along the way but we git there in the end. Grateful for Fabio and his hard work....
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“Letting my house...”

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Mar 04,2023
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Fabio
By: 'Sarah'
Mar 04,2023
0 people found
this helpful
After a rocky start Fabio worked hard to restore my faith and worked all hours keeping me updated, this included evenings and weekends and spent time greying to know me building great rapport....
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“No stars really!! Had my house valued by Will......”

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Mar 03,2023
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By: 'Susan'
Mar 03,2023
1 people found
this helpful
No stars really!! Had my house valued by William H Brown . I was not happy with the valuation. It turned out it was 50k undervalued. I feel the valuer just wanted to sell and get their commission as quickly as possible and wasn’t bothered ...
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“one big disappointment.Whenever they wanted t......”

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Mar 02,2023
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By: 'Marcin'
Mar 02,2023
1 people found
this helpful
one big disappointment.Whenever they wanted to sell property in really bad conditions they usually let us know,but if there was any good value house on offer they were very difficult to reach making almost imposible for viewing...
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“Nothing but praise...”

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Feb 28,2023
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Dan
By: 'Jon'
Feb 28,2023
0 people found
this helpful
I have nothing but praise for William H Brown, they communicated effectively with us every step of the way which we really appreciated. Massive thanks to Dan, Matt, and Polly who were particularly helpful....
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“Moving from Canada, Fabio is nice and very he......”

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Feb 24,2023
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Fabio
By: 'Mohamed'
Feb 24,2023
0 people found
this helpful
Moving from Canada, Fabio is nice and very helpful guy, he helped me to rent a beautiful property. I strongly recommend H Wiliam Brand for anybody who is looking for an excellent service....
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“It was a top notch customer service experienc......”

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Feb 21,2023
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Fabio
By: 'Olorunpomi Timothy'
Feb 21,2023
0 people found
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It was a top notch customer service experience with Fabio of William h brown. He was of great help in sorting out my accommodation issues for me. Well done job guy!...
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“Mrs Cooper-Penn Me and my husband have sold ......”

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Feb 17,2023
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Georgina
By: 'joanne'
Feb 17,2023
0 people found
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Mrs Cooper-Penn Me and my husband have sold our house through William h brown crossgates branch,the staff there could not have done enough for us they were brilliant.But this review is mainly to thank Georgina clough our mortgage advisor. She has been amazing,...
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“A highly professional team, providing excepti......”

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Feb 16,2023
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Pheobe,
By: 'Helen'
Feb 16,2023
0 people found
this helpful
A highly professional team, providing exceptional customer services, 'customer first', 'customer lead' belief, prompt responses, excellent advice and a handle on my house sale to date. Always time to listen, advise and follow up with prompt action. Totally engaged with customers. Polite, friendly, helpful staff ...
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“Excellent and positive experience from start ......”

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Feb 10,2023
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paul
By: 'jo robinson'
Feb 10,2023
0 people found
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Excellent and positive experience from start to finish. Paul was always professional, friendly and efficient, Promoted and sold the property quickly, finding the right buyer. He updated us regularly, we always knew what was happening and chased 3rd parties when required to, without us prompting. 5 ...
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“Had a valuation visit from Scott a month ago,......”

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Feb 10,2023
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Scott
By: 'David'
Feb 10,2023
1 people found
this helpful
Had a valuation visit from Scott a month ago, have rang three times to get a two sentence letter headed document. Sharon has said on all occasions that she would sort it but I've got nothing. Worst customer service I've ever experienced from an estate ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Spalding, PE11

Norwich, NR7

Norwich, NR2

Harlow, CM20

Wisbech, PE13

Braintree, CM7



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