William H Brown
3.9/5, 1696 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1696
19th Nov 2024
reviewed by 'Mrs C Lowry'
“Louise Chapman has been very helpful recently with the deposit and some repairs that needed doing after tenants moved out. ......”
17th Nov 2024
reviewed by 'Adam'
“I was looking for a quick move to Harlow and told the Lettings team what I needed they found me ......”
15th Nov 2024
reviewed by 'Ms S.'
“Would like to thank Louise chapman and Debbie wright for all there help when renting out the house. Nothing was ......”
11th Nov 2024
reviewed by 'Very Dissatisfied Customer'
“Originally i listed my house with a colourful online agent and paid them an upfront fee. W H Brown Barnsley ......”
9th Nov 2024
reviewed by 'Will'
“We moved out of the property we were renting with the NORWICH branch of William H Brown three months ago ......”
4th Nov 2024
reviewed by 'DR S VARADARAJAN'
“I am a landlord and have been dealing with Mr.Curtis Stannard for over 2 years now. I have found him ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
366 60 367 107 240 85 125 40 110 196
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“Excellent service from Terry, suggesting I view a property, which ......”

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Mar 17,2015
Minithumbup
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Terry
By: 'Mike'
Mar 17,2015
1 people found
this helpful
Excellent service from Terry, suggesting I view a property, which I did, and we then purchased. Terry was punctual at the first and second viewings, gave us professional advice on the purchase and also potential for letting. Terry then introduced me to the letting team ...
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“Everything went out just fine. They were professional and replied ......”

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Mar 16,2015
Minithumbup
By: 'Maria'
Mar 16,2015
1 people found
this helpful
Everything went out just fine. They were professional and replied to all questions fast. I would go again with the same agent and recommend them to friends....
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“Excellent service. Sandy was extremely helpful, friendly and worked extremely ......”

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Mar 16,2015
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Sandy
By: 'Jacqueline'
Mar 16,2015
1 people found
this helpful
Excellent service. Sandy was extremely helpful, friendly and worked extremely hard to ensure we exchanged contracts. It was nice to know someone was always there to help at the end of a telephone. Thoroughly recommended....
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“We were very pleased with the service we received in ......”

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Mar 12,2015
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Sandy
By: 'Hannah'
Mar 12,2015
1 people found
this helpful
We were very pleased with the service we received in purchasing our Cottage. Throughout the process Sandy was very responsive, understanding and helpful and we would not hesitate in recommending her services to others....
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“Very friendly approachable staff went that extra mile to keep ......”

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Mar 12,2015
Minithumbup
By: 'Mcmanus'
Mar 12,2015
1 people found
this helpful
Very friendly approachable staff went that extra mile to keep us informed through the stages of the purchase. Questions answered with vendor quickly and professionally and reassured by both members of mentioned staff when queries raised. Excellent communication skills responding to messages left on their ...
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“We contacted W H Brown to set up viewing times ......”

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Mar 12,2015
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Terry
By: 'Linda'
Mar 12,2015
1 people found
this helpful
We contacted W H Brown to set up viewing times for 2 properties. They were efficient at setting up the appointments. We decided to purchase the second property which has gone through effortlessly. We used their advice and provisions to set up our mortgage, insurance and ...
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“Couldn't asked for better service! Karen was prompt,friendly & super ......”

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Mar 12,2015
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Sandy
By: 'Kerdiston'
Mar 12,2015
1 people found
this helpful
Couldn't asked for better service! Karen was prompt,friendly & super helpful.Sandy was constantly kind caring, extremely organised, & knowledgeable ,...
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“We were interested in buying a property with WHB. We ......”

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Mar 11,2015
Minithumbdown
By: 'Lost'
Mar 11,2015
5 people found
this helpful
We were interested in buying a property with WHB. We viewed the propert twice before putting in an offer. They didn't call to state it had been rejected. We always had to ring them. After a conversation and advice we offered full asking price. We ...
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“We'd tried to sell our house through a different agent ......”

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Mar 07,2015
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Richard
By: 'Christine'
Mar 07,2015
1 people found
this helpful
We'd tried to sell our house through a different agent before using William H Brown without success and chose to move our business to William H Brown because Richard and the team at Holt were so proactive in trying to find us something suitable to ...
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By: malcolm
Mar 14, 2015
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Do you not just think it was the right person at the right time Richard had my property on his books for twenty weeks and did absolutely nothing, I found him a disgrace. He lied to me never communicated. I went to watsons and they sold it instantly. Nothing but good things to say about watsons in holt!! Richard is a liability ...

“Very little next to no contact Only interested in figures ......”

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Mar 07,2015
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Pete
By: 'Disgruntled'
Mar 07,2015
1 people found
this helpful
Very little next to no contact Only interested in figures and hitting targets Would never use william h brown Absolutely no personal touch Rude, the viewing lady told, told me to remove my shoes before entering a house - not advised, asked but rudely told. ...
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“My husband was critically ill this Christmas and we needed ......”

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Mar 05,2015
Minithumbup
By: 'Kay'
Mar 05,2015
0 people found
this helpful
My husband was critically ill this Christmas and we needed to return to Italy where we had private medical insurance. I rang WH Brown on 23rd December as I needed to sell my flat in Fakenham in order to top up the funds for the ...
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Comment on agent fees
Very reasonable and they earned every penny of it!
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“The service that sandy provided was excellent, no job was ......”

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Mar 05,2015
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Sandy
By: 'Kara'
Mar 05,2015
1 people found
this helpful
The service that sandy provided was excellent, no job was to big. The process of buying the house was really smooth. As we are first time buyers, we had lots of questions and sandy was able to assist us and explain things. Sandy has been ...
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Comment on agent fees
N/a
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“We decided to sell our house through William H brown ......”

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Mar 02,2015
Minithumbup
By: 'Sarah'
Mar 02,2015
1 people found
this helpful
We decided to sell our house through William H brown as we know they have nationwide coverage and have had dealings with them in the past. Initially we were dealing with one person who made endless mistakes and his lack of interest was clearly visible. ...
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“We would like to thank Julie and her team for ......”

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Feb 27,2015
Minithumbup
By: 'Pauline'
Feb 27,2015
1 people found
this helpful
We would like to thank Julie and her team for all the assistance they gave us during the purchase of our new property. Julie kept us informed every week on the progress of the chain ahead of us. Once again we would like to say ...
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“The assistance received from the start of the process was ......”

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Feb 24,2015
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Glenn
By: 'G'
Feb 24,2015
1 people found
this helpful
The assistance received from the start of the process was exemplary. At certain times a great deal of assistance was required and this was given in a very professional but empathetic way. The sale process became quite difficult towards the end but we alway felt ...
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“The Agent, took all prospective buyers to the property which ......”

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Feb 22,2015
Minithumbup
By: 'Elaine'
Feb 22,2015
0 people found
this helpful
The Agent, took all prospective buyers to the property which was unoccupied, thus saving us the hassle of doing it ourselves. They kept us informed each time they did this with feed back from the clients. They were always friendly and courteous. They were there ...
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Comment on agent fees
They appear to be the same as other local Estate agents, so were neither better or worse than their competition. I would regard them as fair.
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“Very unprofessional and rude.They failed to pay back my ......”

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Feb 18,2015
Minithumbdown
By: 'Viktoria'
Feb 18,2015
5 people found
this helpful
Very unprofessional and rude.They failed to pay back my overpaid rent for over 2 months now-and still no sign of it.Checking out procedure is unacceptable.There's no respond to complaints or compensation.Very poor service...
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“I found this agent very helpful. Julie kept me informed ......”

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Feb 18,2015
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JULIE
By: 'Rev'
Feb 18,2015
1 people found
this helpful
I found this agent very helpful. Julie kept me informed of all that was happening during the period of purchasing the property. The Estate Agents recommended the solicitors, as I was living a long distance from Norfolk. My only slight reservation was that the communication ...
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“We were brilliantly looked after by Michelle Ives, she was ......”

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Feb 10,2015
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Michelle
By: 'Justine'
Feb 10,2015
1 people found
this helpful
We were brilliantly looked after by Michelle Ives, she was very efficient and informative, incredibly professional and when our first sale fell through she immediately leapt into action and we had sold it again by the end of the week. The whole process has been ...
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Comment on agent fees
The fees were discussed in advance and we were happy with what has been arranged, obviously we all would like to pay the smallest amount in fees but we are more than happy with what has been arranged.
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“We had our house on the market with 2 other agents ......”

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Feb 10,2015
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Sandy
By: 'l'
Feb 10,2015
1 people found
this helpful
We had our house on the market with 2 other agents before we asked William h brown and they didn't seem to be getting very good results and so we decided to try William h brown and they were professional and very approachable people to deal ...
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“Found it very hard to sell with them, I have ......”

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Feb 08,2015
Minithumbdown
By: 'from'
Feb 08,2015
4 people found
this helpful
Found it very hard to sell with them, I have had to get involved each step to correct their mistakes. After 5 bookings of which only person showed up they claimed feedback from viewings was the house was up for too much. I pointed out they ...
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“Poor. Complete rip off charges. Staff incompetent. Repair service not ......”

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Feb 03,2015
Minithumbdown
By: 'nil'
Feb 03,2015
2 people found
this helpful
Poor. Complete rip off charges. Staff incompetent. Repair service not punctual or reliable. Overall one charge after another and a complete rip off. Cowboy outfit....
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Comment on agent fees
Rip off fees for agent to do nothing
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“I am very happy with the photographs and description, a ......”

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Feb 03,2015
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Daniel
By: 'Mr'
Feb 03,2015
1 people found
this helpful
I am very happy with the photographs and description, a great improvement from the previous agents we have used. I would like to thank both Serena and Mr Trett for all the effort you have put into promoting the bungalow. Thank you....
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Comment on agent fees
Dan explained everything to us.
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“Michelle was very helpful and welcoming when we first viewed ......”

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Feb 02,2015
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Michelle
By: 'Ryan'
Feb 02,2015
1 people found
this helpful
Michelle was very helpful and welcoming when we first viewed the property, and was bubbly and very smiley every time we spoke. In which made the whole experience more relaxed and friendly. They kept us informed and up to date in a professional manner, me ...
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Comment on agent fees
Very happy. Me, my fiancƒÂ©e and are little boy are enjoying are new home :)
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“I was with another company for over 8 months and within ......”

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Feb 01,2015
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Nick
By: 'Heather'
Feb 01,2015
1 people found
this helpful
I was with another company for over 8 months and within two weeks of changing to WH Brown my property was sold. Admittedly I lowered the price as I was after a quick sale and fortunately WH Brown found me a buyer straightaway. I have nothing ...
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“We found the staff at Reepham office always available when ......”

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Jan 30,2015
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Sandy
By: 'susan'
Jan 30,2015
1 people found
this helpful
We found the staff at Reepham office always available when needed in what was a very tricky process and even after completion are still there for any concerns with the property....
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“I was happy with the work the stalham team did ......”

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Jan 28,2015
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Hayley
By: 'Mr'
Jan 28,2015
1 people found
this helpful
I was happy with the work the stalham team did for us in helping us with our house purchase. We dealt mainly with Hayley and even when the vendors were difficult to get hold of Hayley managed to chase and chase until she got the ...
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Comment on agent fees
No fees payable as we were buying through whb.
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“Susan and Michelle did an excellent job in selling my ......”

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Jan 28,2015
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Susan
By: 'Maren'
Jan 28,2015
1 people found
this helpful
Susan and Michelle did an excellent job in selling my property. I know they must have had 16 viewings or more and just kept going. They also were always prompt and helpful in their reactions and made sure the sale went ahead as quickly as possible....
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“Bought this property the seller works in the office and ......”

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Jan 27,2015
Minithumbdown
By: 'James'
Jan 27,2015
2 people found
this helpful
Bought this property the seller works in the office and had a house she wanted and requested if the purchase could be done quickly so new owners could put their christmas trees up in there new houses we did everything asked and pushed our solicitors ...
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What agent could do to change your mind?
NOTHING WILL EVER TEMP ME TO USE THIS FIRM AGAIN
Attached Filesnbsp;
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By: AM Development
Feb 18, 2015
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I purchased using William h brown, the house was a repossessed one and was in a really really bad mess, undeterred I put in an offer and after a little bit of back and forth the offer was accepted. About a week or so later after I had put about £600 into fee's it get a phone call from William h brown saying another offer had been submitted the nature of the sale is that the house remains on the market until exchange of contracts, I was forced to increase my offer twice In order to continue with ...

“Everything we received from William H Brown Stalham was what ......”

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Jan 25,2015
Minithumbdown
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Hayley
By: 'Mr'
Jan 25,2015
1 people found
this helpful
Everything we received from William H Brown Stalham was what we expected. The team kept us up to date in all aspects of advertising and during the sale....
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Comment on agent fees
All fees were explained to us by Dan from the start.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



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