William H Brown
3.9/5, 1696 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1696
19th Nov 2024
reviewed by 'Mrs C Lowry'
“Louise Chapman has been very helpful recently with the deposit and some repairs that needed doing after tenants moved out. ......”
17th Nov 2024
reviewed by 'Adam'
“I was looking for a quick move to Harlow and told the Lettings team what I needed they found me ......”
15th Nov 2024
reviewed by 'Ms S.'
“Would like to thank Louise chapman and Debbie wright for all there help when renting out the house. Nothing was ......”
11th Nov 2024
reviewed by 'Very Dissatisfied Customer'
“Originally i listed my house with a colourful online agent and paid them an upfront fee. W H Brown Barnsley ......”
9th Nov 2024
reviewed by 'Will'
“We moved out of the property we were renting with the NORWICH branch of William H Brown three months ago ......”
4th Nov 2024
reviewed by 'DR S VARADARAJAN'
“I am a landlord and have been dealing with Mr.Curtis Stannard for over 2 years now. I have found him ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
366 60 367 107 240 85 125 40 110 196
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
Letting agents
Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“My property needed lots sorting out as I needed to ......”

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Aug 17,2016
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Nicole
By: 'Kelly'
Aug 17,2016
0 people found
this helpful
My property needed lots sorting out as I needed to move in urgently. Nicole from propert services has been with me all the way. Excellent service and always keeps in contact with the issues. I very much appreciate all her help along with the team ...
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“We have had excellent support from William H Brown as ......”

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Aug 16,2016
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Nicola
By: 'Hayley'
Aug 16,2016
0 people found
this helpful
We have had excellent support from William H Brown as managing agents for our property, particularly on the day to day management of the rental from Nicola. Always acting with our best interests and great communications, would definitely recommend....
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By: Nicola McCormick
Aug 16, 2016
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Thank you Hayley for your lovely comments ...

“I have had a few problems with the property and ......”

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Aug 16,2016
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kym
By: 'shell'
Aug 16,2016
2 people found
this helpful
I have had a few problems with the property and Kym has sorted them out very promptly. I have also asked her advise on situations and she has helped me anyway she can....
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n/a
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“Kym France is very kind and excellent on the phone. ......”

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Aug 16,2016
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kym
By: 'Mrs'
Aug 16,2016
2 people found
this helpful
Kym France is very kind and excellent on the phone. She definitely gets the job done and is a great help!...
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N/A
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“Excellent service and would recommend to all landlords. Always good ......”

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Aug 15,2016
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By: 'Landlord,'
Aug 15,2016
0 people found
this helpful
Excellent service and would recommend to all landlords. Always good communication and good pricing. Give fast response to any problems your tentant may have....
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Comment on agent fees
Agent fees are good
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“I am a tenant and Kym has been the property's ......”

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Aug 15,2016
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kym
By: 'Nichola'
Aug 15,2016
4 people found
this helpful
I am a tenant and Kym has been the property's agent for several months now. From day one she has been helpful and friendly and she has always made me feel at ease when I need to ring in about any issue. She sorts any ...
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“Have dealt with Kym for a few months now, any ......”

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Aug 15,2016
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kym
By: 'Denise'
Aug 15,2016
3 people found
this helpful
Have dealt with Kym for a few months now, any problems have been understood and our landlord contacted promptly on our behalf. We've been kept up to date at all times, and with Kym's help, have just had new windows and does fitted, which will ...
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“Nicola is very responsive and capable. There's never been an ......”

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Aug 12,2016
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Nicola
By: 'Clement'
Aug 12,2016
2 people found
this helpful
Nicola is very responsive and capable. There's never been an issue that she hasn't been able to handle. I trust her and am happy to have her managing my property on my behalf....
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Comment on agent fees
Fair
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By: Nicola McCormick
Aug 16, 2016
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Thank you Clement for your comments ...

“Worst agent so far, I have been trying to get ......”

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Aug 09,2016
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By: 'fedupwaiting'
Aug 09,2016
4 people found
this helpful
Worst agent so far, I have been trying to get a call or email back from the regarding viewing a property they have listed. Gone via Rightmoves three times, emailed direct to office and still waiting, been 6 months in total so trying to get hold ...
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“Emma manages 6 of my rental properties for me, she is ......”

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Aug 09,2016
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Emma
By: 'Richard'
Aug 09,2016
6 people found
this helpful
Emma manages 6 of my rental properties for me, she is always really prompt in replying with any issues i have, she also sorts out tenant issues quickly and with no issues great work Richard Allen...
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Comment on agent fees
fees are fair and they always do as asked
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“I am so impressed by the service I received from ......”

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Aug 08,2016
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Sally
By: 'Cherelle'
Aug 08,2016
6 people found
this helpful
I am so impressed by the service I received from Sally Geeson this month, that I just felt I had to do whatever is necessary to ensure she is recognised for her work. We unfortunately had to raise a complaint after an issue had failed ...
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“This branch is absolutely brilliant staff are super helpful, great ......”

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Aug 08,2016
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Stephen
By: 'Adrian'
Aug 08,2016
0 people found
this helpful
This branch is absolutely brilliant staff are super helpful, great communication. Really helpful to tenants needs. Exceptional staff martha, stephen just a couple but everyone in lettings and sales alike....
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Comment on agent fees
Could be a little cheaper but for the service you recieve its worth the price
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“Nicola has always been very helpful and efficient when dealing ......”

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Aug 05,2016
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Nicola
By: 'C'
Aug 05,2016
0 people found
this helpful
Nicola has always been very helpful and efficient when dealing with any issues that have arisen with any of the properties I rent out....
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By: Nicola McCormick
Aug 16, 2016
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Thank you Christine for your kind comments ...

“I paid a deposit and fees for a 12 month contract. ......”

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Aug 04,2016
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By: 'tenant'
Aug 04,2016
1 people found
this helpful
I paid a deposit and fees for a 12 month contract. When I went to collect the keys and sign the contract, they changed it to 6 months without letting me know. The property was in very bad state and it took a lot of calls and ...
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What agent could do to change your mind?
Bad
Attached Filesnbsp;
Comment on agent fees
Bad
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“Rowan Moore was very helpful and great at getting back ......”

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Aug 04,2016
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Rowan
By: 'Susanna'
Aug 04,2016
1 people found
this helpful
Rowan Moore was very helpful and great at getting back to me. He now looks after the Wakefield area and I wish he was still looking after the Bradford Area covering my property I rent out. Easy to talk to and honest.. come back Rowan :)...
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Comment on agent fees
Fine
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By: Rowan Moore
Aug 04, 2016
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Hi Susannah thank you so much for your kind comments. Pleasure managing your property, great land lords make our job easier! ...

“Very good agency and we would recommend to all landlords, ......”

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Aug 04,2016
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By: 'Landlord,'
Aug 04,2016
1 people found
this helpful
Very good agency and we would recommend to all landlords, fair rent and look after problems quickly and good prices...
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Comment on agent fees
Maybe 1 to 2% higher than average
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“Jessica has proved to be a very reliable, consistent and ......”

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Aug 03,2016
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Jessica
By: 'Paul'
Aug 03,2016
1 people found
this helpful
Jessica has proved to be a very reliable, consistent and hard working member of William H Brown's staff, she replies to messages quickly and handles all issues with regards to long-distance landlordship very competently. As I live and work in the US and this throws ...
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“I've been renting my property through W H Brown for ......”

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Aug 01,2016
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By: 'Agnieszka'
Aug 01,2016
2 people found
this helpful
I've been renting my property through W H Brown for almost 2 years now and I have to say that I am very happy with the way they are working especially Amber Stevens from the Ware office and Adam Ballard who is looking after the property ...
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“I have worked with the WHB rental team in Wisbech ......”

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Aug 01,2016
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By: 'N'
Aug 01,2016
6 people found
this helpful
I have worked with the WHB rental team in Wisbech for over 10 years now, and they always provide a professional and effective service (backed by their Spalding Call Centre). They know their local market well and I feel no need to look elsewhere for my ...
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Comment on agent fees
Fine
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“Poor service from start to pulling out in 14 day cooling ......”

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Aug 01,2016
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By: 'Misleading'
Aug 01,2016
1 people found
this helpful
Poor service from start to pulling out in 14 day cooling off period. Avoid unless you want to chase them constantly to get your house sold and be fobed off with lie after lie. After a wk n 3 days still no for sale sign up, no ...
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What agent could do to change your mind?
They are cheaper than most out there however you get what you pay for. In my opinion you get absolutely nothing and don't know how they have the cheek to charge at all with such poor service.
Attached Filesnbsp;
Comment on agent fees
They are cheaper than most out there however you get what you pay for. In my opinion you get absolutely nothing and don't know how they have the cheek to charge at all with such poor service.
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“Ashleigh James provided a great level of service regarding all ......”

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Jul 29,2016
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By: 'Anthony'
Jul 29,2016
1 people found
this helpful
Ashleigh James provided a great level of service regarding all queries and issues relevant to our rental household. Especially during a period of technical difficulty regarding our tenancy she demonstrated an exemplary attitude and professionalism with a prompt and organised manner providing the service required ...
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“Adam has been brilliant this week, always just at the ......”

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Jul 29,2016
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By: 'Shirley'
Jul 29,2016
3 people found
this helpful
Adam has been brilliant this week, always just at the end of the computer when I needed help and assistance! I feel he has an honest approach with a determination to see things through as quickly and efficiently as possible to the mutual benefit of ...
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Comment on agent fees
Fees are acceptable - but I will challenge all quotes from now on regarding work done on my property!
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“Alexia has always been very friendly and professional whenever I've ......”

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Jul 29,2016
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Alexia
By: 'Louise'
Jul 29,2016
7 people found
this helpful
Alexia has always been very friendly and professional whenever I've had to contact her or vice versa. I always feel that any problems or queries get dealt with efficiently and she always gets back to me whenever I leave a message. Thankyou...
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Comment on agent fees
Satisfied
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“A thoroughly professional member of the team dealing with the ......”

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Jul 28,2016
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Sally
By: 'Alistair'
Jul 28,2016
8 people found
this helpful
A thoroughly professional member of the team dealing with the rental of my property. Always polite, friendly and approachable. She has worked exceptionally hard when dealing with the very complex and time consuming issues we have had. Her communication skills are at the fore, constantly ...
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Comment on agent fees
Well worth every penny.
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“As a Landlord I cannot fault Emma. Se is always ......”

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Jul 28,2016
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Emma
By: 'Mr'
Jul 28,2016
6 people found
this helpful
As a Landlord I cannot fault Emma. Se is always friendly, helpful and efficient. I would recommend her to anyone. Her competency is outstanding....
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“I had a terrible experience with this branch. They lost 2 ......”

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Jul 27,2016
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By: 'Graham'
Jul 27,2016
5 people found
this helpful
I had a terrible experience with this branch. They lost 2 set of keys. Lie about viewings. It took me 5 months to fully stop them to marketing my properties after contract period end....
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What agent could do to change your mind?
The fee is high and plus many other fees. I don't mind if they deliver the result. Unfortunately they don't.
Attached Filesnbsp;
Comment on agent fees
The fee is high and plus many other fees. I don't mind if they deliver the result. Unfortunately they don't.
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“My review is not directly for the letting agents who ......”

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Jul 27,2016
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Rowan
By: 'Chris'
Jul 27,2016
2 people found
this helpful
My review is not directly for the letting agents who lost a set of keys but to the management company Sequence and in particular Rowan Moore who went the extra mile to sort things out for us as very distant landlords with just our family ...
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Comment on agent fees
Fairly similar to others I suspect.
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“Alexia has looked after our property since we started to ......”

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Jul 26,2016
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Alexia
By: 'KarAmRedd'
Jul 26,2016
8 people found
this helpful
Alexia has looked after our property since we started to rent it 4 years ago. She has been invaluable to us and has helped and guided us through the renting process. She always responds ASAP to any query and is quick to get it sorted out ...
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Comment on agent fees
It seems fair
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“William H Brown (Sequence) has been managing my apartment for ......”

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Jul 25,2016
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Matthew
By: 'Gloria'
Jul 25,2016
3 people found
this helpful
William H Brown (Sequence) has been managing my apartment for approximately 4 years. I live overseas and divide my time between my apartment in Harrogate and my home in CA. My apartment is rented out on short term leases. This adds an element of complexity to ...
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Comment on agent fees
As I rent out my apartment on short term leases, it is a challenge paying sign up and inventory fees every few months. It would be helpful if the agents offered me a discount on the fees for this particular kind of rental. The 10% monthly management fee is, however, money well spent.
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“William H Brown have let out my flat for the ......”

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Jul 25,2016
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By: 'Neil'
Jul 25,2016
2 people found
this helpful
William H Brown have let out my flat for the last 8 years. I use their fully managed service and never have any hassle. Issues with the property are always sorted out quickly and easily. The property is always let out quickly and is never empty ...
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Comment on agent fees
On par with other agents
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



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