William H Brown
3.9/5, 1696 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
366 60 367 107 240 85 125 40 110 196
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

No Properties

“Appauling, they sell you the rented houses and then when ......”

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Sep 20,2016
Minithumbdown
By: 'Holly'
Sep 20,2016
2 people found
this helpful
Appauling, they sell you the rented houses and then when you need repairs they cannot complete them, you have to nag, you have to threaten, poor landlords who pay them to sort out these problems we would do better just asking him ourselves cut them ...
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Comment on agent fees
They shouldn't even charge fees for the work they do its that bad.
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“My first experience at being a landlady, first experience with ......”

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Sep 15,2016
Minithumbdown
By: 'No'
Sep 15,2016
2 people found
this helpful
My first experience at being a landlady, first experience with a letting agency, and to say the least I have been appalled with the service I have received. Pure negligence from them, false information given to me, and stuck with tenants that didn't fit the ...
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Comment on agent fees
Over rated! Not worth it, hence I got a full refund
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“Being a 1st time Landlady I have been very impressed ......”

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Sep 14,2016
Minithumbup
By: 'smartiepants'
Sep 14,2016
1 people found
this helpful
Being a 1st time Landlady I have been very impressed with the service I have received, Kym is a delight to deal with, I have been experiencing some problems within the property, water leaks from another property. Kym has always kept me informed, even dealing ...
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“Jessica has helped me very competently and cheerfully with managing ......”

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Sep 06,2016
Minithumbup
By: 'Steve'
Sep 06,2016
0 people found
this helpful
Jessica has helped me very competently and cheerfully with managing my rented property over the last few years and has gone out of her way to make things happen smoothly, when complications with tenants activities have arisen. I am very happy to give praise where ...
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Comment on agent fees
I think they have been well earned
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“Everytime Jessica Perry help us with everything and support us!......”

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Sep 05,2016
Minithumbup
Jessica
By: 'Florinel'
Sep 05,2016
0 people found
this helpful
Everytime Jessica Perry help us with everything and support us!She is a very good agent!Hope everybody be like her!...
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Comment on agent fees
Very good
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“I used William H Brown to let my house out ......”

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Sep 04,2016
Minithumbup
Christopher
By: 'Ms'
Sep 04,2016
0 people found
this helpful
I used William H Brown to let my house out and they found me a great tenant really quickly. Professional friendly service from all the staff there. Would highly recommend them....
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Comment on agent fees
Good
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“I just wanted to say what a fantastic team W.......”

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Aug 31,2016
Minithumbup
David
By: 'Amanda'
Aug 31,2016
0 people found
this helpful
I just wanted to say what a fantastic team W.H Brown in selby are. So professional, pro active, friendly and always happy to offer helpful, honest, experienced advice. Always going that extra mile for you. A BIG Thank You to every member of W....
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Comment on agent fees
The fees quoted are cheaper than any other letting agent i approached in Selby
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“I have a number of properties in the UK using ......”

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Aug 31,2016
Minithumbup
Gillian
By: 'Spencer'
Aug 31,2016
1 people found
this helpful
I have a number of properties in the UK using a number of agents and Gill looks after 11 and is by far the best property manager I have contact with. She always give clear comments and invariably her suggestions and advice is spot on. She ...
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“Rhiannon was pleasant and informative over the phone and handled ......”

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Aug 31,2016
Minithumbup
Rhiannon
By: 'R'
Aug 31,2016
0 people found
this helpful
Rhiannon was pleasant and informative over the phone and handled our query promptly, which was to rectify a leak in the en-suite wash basin. She arranged for a plumber to attend and issued the invoice on completion of the repair....
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“Alexia is a pleasure to work with. Nothing is too ......”

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Aug 31,2016
Minithumbup
Alexia
By: 'AndyB'
Aug 31,2016
1 people found
this helpful
Alexia is a pleasure to work with. Nothing is too much trouble and she deals with any request personally, liaising with colleagues where required but ensuring a prompt response is forthcoming. I certainly feel like my property is in safe hands with Alexia and wouldn't ...
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Comment on agent fees
About average.
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“Gill has dealt with me for 2-3 years now, in ......”

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Aug 29,2016
Minithumbup
Gillian
By: 'Roy'
Aug 29,2016
2 people found
this helpful
Gill has dealt with me for 2-3 years now, in connection to the 8 apartments I Have at the Peterborough Branch. She is always fully aware of situations, and deals with them promptly and keeps me in the loop....
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Comment on agent fees
I am happy with the fees I have negotiated
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“Kym has been and is attentive to detail and helpful ......”

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Aug 28,2016
Minithumbup
kym
By: 'White'
Aug 28,2016
2 people found
this helpful
Kym has been and is attentive to detail and helpful since the day she took over looking after my property. I live some distance away and it is reassuring to have Kym responding to the tenant and keeping me informed. Particularly recently dealing with finding ...
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“As a newcomer to renting through a letting agent, I ......”

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Aug 26,2016
Minithumbup
Jade
By: 'Charles'
Aug 26,2016
0 people found
this helpful
As a newcomer to renting through a letting agent, I quickly came to realise that this can add a layer of complexity to property maintenance issues. Jade has been a great help in sorting out all the small problems we faced on moving in. She's ...
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“Kym has been very helpful and friendly since our first ......”

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Aug 26,2016
Minithumbup
kym
By: 'RichTee'
Aug 26,2016
2 people found
this helpful
Kym has been very helpful and friendly since our first contact with her at the beginning of the year. She does what she promises in a timely manner and has helped us greatly....
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“Always pleasant, very helpful and quick to respond to a ......”

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Aug 26,2016
Minithumbup
Gillian
By: 'CS'
Aug 26,2016
2 people found
this helpful
Always pleasant, very helpful and quick to respond to a request. Answers queries and questions regardless of how simple the question may be....
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Comment on agent fees
Fair
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“Moved into a house in January 2016 and we weren't 100% satisfied ......”

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Aug 26,2016
Minithumbup
kym
kym
By: 'Ingrid'
Aug 26,2016
2 people found
this helpful
Moved into a house in January 2016 and we weren't 100% satisfied with the state of the property when we moved in as we felt it had been neglected over time and lacked the fixing of basic amenities and needed a good coat of paint. After a ...
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“WH Brown manage the letting of my portfolio of properties ......”

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Aug 26,2016
Minithumbup
Gillian
By: 'Property'
Aug 26,2016
2 people found
this helpful
WH Brown manage the letting of my portfolio of properties for the last 10 years. My day to day contact is Gillian Clark, and she is excellent. Her attention to detail, pro-activeness, helpfulness and knowledge of process is second to none....
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Comment on agent fees
Happy with agreed fees charged for the work done
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“I have been dealing with Kym over the the property ......”

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Aug 25,2016
Minithumbup
kym
By: 'Paul'
Aug 25,2016
2 people found
this helpful
I have been dealing with Kym over the the property which I am currently renting for the last 6 months. As a former senior administrator in the RAF, I know the values of communication, understanding, courteousness, helpfulness, cheerfulness and the ability - at the end of ...
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“Alexia was always fast when responding to any problems. In ......”

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Aug 25,2016
Minithumbup
Alexia
By: 'Victoria'
Aug 25,2016
3 people found
this helpful
Alexia was always fast when responding to any problems. In my first week at my rented property i had a leaking sink, a failed boiler on the gas safety certificate and i also requested to change my rent date via an addendum. Alexia was fast, ...
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“I have dealt with Gillian since 2012 and from the beginning ......”

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Aug 25,2016
Minithumbup
Gillian
By: 'Maggie'
Aug 25,2016
2 people found
this helpful
I have dealt with Gillian since 2012 and from the beginning have received a good, friendly, service. Whenever I email or call her she is always helpful and also very knowledgeable. We have had to deal with numerous matters relating to our house & tenants but they ...
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Comment on agent fees
No fees are ever good, but they are fair and competitive with other agencies.
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“She was very efficient and friendly and polite. Nothing was ......”

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Aug 24,2016
Minithumbup
Bethany
By: 'andy'
Aug 24,2016
6 people found
this helpful
She was very efficient and friendly and polite. Nothing was to much trouble for her and she did everything that was asked....
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Comment on agent fees
All agents fees appear similar, slightly high in my opinion.
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“David was very helpful and apologetic about problems I encountered ......”

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Aug 24,2016
Minithumbup
David
By: 'ASFC'
Aug 24,2016
0 people found
this helpful
David was very helpful and apologetic about problems I encountered at the property and managed to resolve the issue very quickly. I appreciated the fact that he kept me in the loop with his progress in sorting the problem including following up to check that ...
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“Nathan gets 5 stars from me. Courteous, polite, helpful, professional ... And ......”

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Aug 24,2016
Minithumbup
Nathan
By: 'Sheila.'
Aug 24,2016
1 people found
this helpful
Nathan gets 5 stars from me. Courteous, polite, helpful, professional ... And complete trust that he will phone/contact when he says he will. Excellent service....
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Comment on agent fees
Good
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“This review is for sequence management and in particular Mark ......”

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Aug 24,2016
Minithumbup
By: 'Phil'
Aug 24,2016
1 people found
this helpful
This review is for sequence management and in particular Mark Dann who has gone over and above what is required of him dealing with us. We had a few issues which William h brown were reluctant to help us with but one call to Mark ...
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Comment on agent fees
Good
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“I was very happy with Kristie's assistance. Good job. She ......”

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Aug 23,2016
Minithumbup
By: 'Anita'
Aug 23,2016
0 people found
this helpful
I was very happy with Kristie's assistance. Good job. She stayed on the case until we were happy. Top marks....
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Comment on agent fees
No comment
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“Beth has always be professional and very pro-active since taking ......”

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Aug 19,2016
Minithumbup
Bethany
By: 'Mark'
Aug 19,2016
7 people found
this helpful
Beth has always be professional and very pro-active since taking over managing the property we rent. Its a shame to be moved around to another agent, who I hope is equally as good and easy to deal with....
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Comment on agent fees
N/A - Tenant.
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“Nicola keeps me up to date, is reliable, always there ......”

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Aug 19,2016
Minithumbup
Nicola
By: 'JSAY'
Aug 19,2016
1 people found
this helpful
Nicola keeps me up to date, is reliable, always there and is very helpful. I find the agents to be pro active, always on the ball and easy to communicate with. I am happy to have chosen WH Brown as my agent and pleased with ...
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Comment on agent fees
I pay 10% full management - was a bit peeved to discover gone up to 11% when last tenant moved in though which I think is starting to push it a bit.
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“when we first enquired about the property we rented from ......”

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Aug 18,2016
Minithumbdown
By: 'Weeman'
Aug 18,2016
0 people found
this helpful
when we first enquired about the property we rented from them and it was amazing service from the sales agent Jess, She kept us up to date on the references credit check etc....... when we moved in she made sure everything was done for us. ...
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Comment on agent fees
over the odds for the prices, they charge you over ‚£300 in fees when you first move in
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“Helped to sort out the transfer of deposit. Was patient ......”

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Aug 18,2016
Minithumbup
By: 'HLP'
Aug 18,2016
1 people found
this helpful
Helped to sort out the transfer of deposit. Was patient dealing with it and understanding the process. Thank you for your help....
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“After having received poor service from the branch itself, i ......”

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Aug 17,2016
Minithumbup
Charlotte
By: 'Danielle'
Aug 17,2016
2 people found
this helpful
After having received poor service from the branch itself, i was directed to Charlotte Edwards at the Managment Team (Wirral LSC) After hitting a brick wall several times with the branch, Charlotte contacted me in response to my complaints regarding maintenence issues with the house ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



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