William H Brown
3.9/5, 1696 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1696
19th Nov 2024
reviewed by 'Mrs C Lowry'
“Louise Chapman has been very helpful recently with the deposit and some repairs that needed doing after tenants moved out. ......”
17th Nov 2024
reviewed by 'Adam'
“I was looking for a quick move to Harlow and told the Lettings team what I needed they found me ......”
15th Nov 2024
reviewed by 'Ms S.'
“Would like to thank Louise chapman and Debbie wright for all there help when renting out the house. Nothing was ......”
11th Nov 2024
reviewed by 'Very Dissatisfied Customer'
“Originally i listed my house with a colourful online agent and paid them an upfront fee. W H Brown Barnsley ......”
9th Nov 2024
reviewed by 'Will'
“We moved out of the property we were renting with the NORWICH branch of William H Brown three months ago ......”
4th Nov 2024
reviewed by 'DR S VARADARAJAN'
“I am a landlord and have been dealing with Mr.Curtis Stannard for over 2 years now. I have found him ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
366 60 367 107 240 85 125 40 110 196
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“Samantha is looking after 15 new build rental properties for me. ......”

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Nov 17,2016
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Samantha
By: 'James'
Nov 17,2016
2 people found
this helpful
Samantha is looking after 15 new build rental properties for me. She is very efficient, friendly and professional. She keeps on top of ongoing issues and makes sure loose ends are tied up....
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Comment on agent fees
Competitive
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“Lucy has been brilliant! We have had some difficulties/things ......”

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Nov 15,2016
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Lucy
By: 'CLH'
Nov 15,2016
2 people found
this helpful
Lucy has been brilliant! We have had some difficulties/things that need fixing where we live and Lucy has always been very helpful and supportive. She is polite and friendly and will always try her best to help us wherever she can!...
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“We rent a property from William H Brown (Ilkley branch) ......”

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Nov 15,2016
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By: 'Clarkson'
Nov 15,2016
0 people found
this helpful
We rent a property from William H Brown (Ilkley branch) and recently the new boiler stopped working, which turned out to be be something very simple (tap in the wrong position). However, Sarah-Jayne was very helpful in making sure the engineer was out to fix ...
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“Rhiannon has been very helpful in trying to progress our ......”

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Nov 15,2016
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Rhiannon
By: 'A'
Nov 15,2016
0 people found
this helpful
Rhiannon has been very helpful in trying to progress our recent issues. She took responsibility from another colleague whilst he/she was away even though she is not our account manager. Good customer service....
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Comment on agent fees
Good
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“Kym always responds promptly to any contact I make. My ......”

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Nov 15,2016
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kym
By: 'P.Scott'
Nov 15,2016
2 people found
this helpful
Kym always responds promptly to any contact I make. My experience of her is that she is courteous and respectful and in fairness gets things done without being asked more than once!...
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“We received the house by mid of October and it ......”

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Nov 14,2016
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Nicole
By: 'Sequence'
Nov 14,2016
0 people found
this helpful
We received the house by mid of October and it was promised that everything will be fixed and cleaned which didn't happen by the first contractor. Nicole has been assigned to us as a contact person from Sequence and she really helped us a lot. ...
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“Jade has dealt with the management of my property for ......”

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Nov 14,2016
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Jade
By: 'Claire'
Nov 14,2016
0 people found
this helpful
Jade has dealt with the management of my property for nearly a year now and I am happy to sat that she is friendly, efficient and understanding. She always endeavours to address any property issues as promptly as possible and keeps me informed at all ...
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Comment on agent fees
N/A
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“Since I moved to the opposite side of the country ......”

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Nov 13,2016
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Rhiannon
By: 'AHW'
Nov 13,2016
0 people found
this helpful
Since I moved to the opposite side of the country some years ago my property in Norwich has been managed by Rhiannon from William H Brown. Rhiannon is always prompt to communicate any issues requiring my attention and then equally prompt at getting them dealt ...
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Comment on agent fees
I haven't compared like for like recently but I will perhaps do so now.
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“Having dealt with Bethany recently I am delighted to liaise ......”

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Nov 11,2016
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Bethany
By: 'Mrs.H.'
Nov 11,2016
3 people found
this helpful
Having dealt with Bethany recently I am delighted to liaise with such a professionial and efficient member of your team. She is always happy to go above and beyond her duty and for as long as she is a member of your team then you ...
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Comment on agent fees
Fair
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“I found Niol Ellison very efficient, approachable , understanding and helpful. ......”

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Nov 10,2016
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nicol
By: 'landlady'
Nov 10,2016
0 people found
this helpful
I found Niol Ellison very efficient, approachable , understanding and helpful. I appreciate her hard work and effort to resolve the issues....
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“Nathan is a top fella a real speedy Gonzalez with ......”

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Nov 09,2016
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Nathan
By: 'N'
Nov 09,2016
0 people found
this helpful
Nathan is a top fella a real speedy Gonzalez with his work, if he says he will call or get something sorted he does it! He got me a great deal with a new fixed term I didnt have to worry about nothing the whole ...
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Comment on agent fees
Good
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“This staff member was very helpful and understanding and was ......”

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Nov 09,2016
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Rhiannon
By: 'Curtis'
Nov 09,2016
0 people found
this helpful
This staff member was very helpful and understanding and was always readily available to help with the situation and get it sorted...
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Comment on agent fees
No fees applied
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“I have been extremely appreciative of Jade's assistance throughout the ......”

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Nov 07,2016
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Jade
By: 'Landlord-Norfolk'
Nov 07,2016
1 people found
this helpful
I have been extremely appreciative of Jade's assistance throughout the time I have had contact with her (5 years+). She has always offered support and advice even when it goes beyond her role. She is extremely knowledgeable in her field of expertise and I look forward ...
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Comment on agent fees
n/a
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“I would like to thank nicol for been so helpful ......”

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Nov 03,2016
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Nicola
By: 'Sarah'
Nov 03,2016
0 people found
this helpful
I would like to thank nicol for been so helpful I appreciate it :) thank you once again I'm very happy with the service I have recorded today...
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Comment on agent fees
Okay
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“Staff were always professional, friendly and effective at their work. ......”

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Nov 02,2016
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Anna
By: 'Amiar'
Nov 02,2016
0 people found
this helpful
Staff were always professional, friendly and effective at their work. Everything that needed doing was done within the first month of moving in, usually each individual item being addressed in less that a week of it initially being raised. I wish more estate agencies were ...
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Comment on agent fees
Very reasonable
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“Having moved down to Bacton for a contract at the ......”

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Oct 31,2016
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Nicole
By: 'Kevin'
Oct 31,2016
0 people found
this helpful
Having moved down to Bacton for a contract at the Shell Gas site in 2013, I contacted W H Brown for rental accommodation. From start (August '13) to finishing (November '16) while renting the property I have always found them to be really helpful. The one ...
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Comment on agent fees
Fair.
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“Just wanted to put on record my appreciation for the ......”

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Oct 31,2016
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By: 'Satisfied'
Oct 31,2016
0 people found
this helpful
Just wanted to put on record my appreciation for the work carried out by the Property Co-ordinator, James Smith, who mediated a difficult situation. As a result he brought this to a satisfactory agreement and all parties were satisfied with the outcome, without having to ...
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Comment on agent fees
good
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“Very good agency for landlords, as get at least 2 quotes ......”

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Oct 31,2016
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By: 'Landlord,'
Oct 31,2016
0 people found
this helpful
Very good agency for landlords, as get at least 2 quotes for jobs that need doing, very good service with good communication. Good pricing also...
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Comment on agent fees
Good rate of fees
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“There was a staff member who advised me to hang ......”

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Oct 30,2016
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By: 'Julia'
Oct 30,2016
0 people found
this helpful
There was a staff member who advised me to hang on to get a better price for my property,which I eventualy did. I am grateful to her . The other staff members just reported the offers that I had recieved....
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Comment on agent fees
What I expected
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“Kym is brilliant, she always makes it her mission to ......”

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Oct 30,2016
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kym
By: 'Russ'
Oct 30,2016
1 people found
this helpful
Kym is brilliant, she always makes it her mission to resolve any issues as quickly as possible with regular communication and follow up calls, emails and texts, great support....
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Comment on agent fees
Ive rented with a few different agent and WH Brown are good in all aspects of fees, no hidden charges and very straightforward to deal with 👍
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“perfectionist, respond within two hours, and my problem was eliminated ......”

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Oct 28,2016
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By: 'Katerina'
Oct 28,2016
0 people found
this helpful
perfectionist, respond within two hours, and my problem was eliminated by the end of the day, courteous and responsive, incredible patience - because I do not deal very well with the language Thank attitude and tolerant nost and especially for professional and timely removal of ...
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Comment on agent fees
good
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“Very professional with in depth knowledge. As a landlord i ......”

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Oct 27,2016
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Charlotte
By: 'B'
Oct 27,2016
2 people found
this helpful
Very professional with in depth knowledge. As a landlord i felt reassured and supported enabling me to leave rental issues to be dealt with by William H Brown....
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Comment on agent fees
Good
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“From start to finish I have had nothing but trouble ......”

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Oct 27,2016
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By: 'Mary'
Oct 27,2016
1 people found
this helpful
From start to finish I have had nothing but trouble with this agency. I was a cash buyer and I was treated like a child who could be bossed around and spoken to in any manner they wished. They had no personal care and no ...
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Comment on agent fees
No comment
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“I am a tennant using William H Brown, upon moving ......”

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Oct 26,2016
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kym
By: 'NathanS'
Oct 26,2016
2 people found
this helpful
I am a tennant using William H Brown, upon moving into the Proporty I had a few issues with a water leak coming from an upstairs flat, Kym has been great in helping with getting hold of different people and keeping me informed sometimes daily ...
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“It's vital to me that the person dealing with my ......”

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Oct 25,2016
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Mark
By: 'S'
Oct 25,2016
0 people found
this helpful
It's vital to me that the person dealing with my property shows real attention to detail, is proactive and keeps to their word when it comes to the all important communication. Mark Dann excels in all three areas making my recent experience with the Lettings ...
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Comment on agent fees
In line with competition and then negotiated a small discount.
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“Nathan was a brilliant renewal Coordinater. He helped us through ......”

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Oct 11,2016
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Nathan
By: 'Mr'
Oct 11,2016
0 people found
this helpful
Nathan was a brilliant renewal Coordinater. He helped us through the whole process, answered any questions and made us very comfortable with the knowledge that he was handling everything. We trust that he would call when he says he would and happy to help however ...
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Comment on agent fees
Good
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“We were thinking of putting our house up for sale ......”

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Oct 04,2016
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By: 'dontwantoshow'
Oct 04,2016
2 people found
this helpful
We were thinking of putting our house up for sale nearly a year ago, we wanted to take our time as we have a disabled son, so we were very particular about where and what we bought. William h brown played the sales tactics from ...
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Comment on agent fees
Thankfully didn't go that far but i believe it's £2.395
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“We thought we were getting a great service ... Until a ......”

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Sep 28,2016
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By: 'Lou265'
Sep 28,2016
6 people found
this helpful
We thought we were getting a great service ... Until a very interesting call with our buyers proved that the 'lovely' Rosemary had been playing us off against each other. She actively told our buyer to pull out of the transaction, even though we had been ...
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“Provided excellent service re our rental property - thorough, quick ......”

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Sep 23,2016
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Jessica
By: 'Emad'
Sep 23,2016
0 people found
this helpful
Provided excellent service re our rental property - thorough, quick to get to grips with a difficult situation and resolve matters. Friendly and positive approach....
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“I very rarely give feedback or leave reviews, however the ......”

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Sep 23,2016
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Alexia
By: 'Kelly'
Sep 23,2016
2 people found
this helpful
I very rarely give feedback or leave reviews, however the professionalism of Alexia has been fantastic! She has kept me up to date at all times with a deposit issue, and as much as it must have been frustrating when I have emailed her, has ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



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