William H Brown
3.9/5, 1696 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1696
19th Nov 2024
reviewed by 'Mrs C Lowry'
“Louise Chapman has been very helpful recently with the deposit and some repairs that needed doing after tenants moved out. ......”
17th Nov 2024
reviewed by 'Adam'
“I was looking for a quick move to Harlow and told the Lettings team what I needed they found me ......”
15th Nov 2024
reviewed by 'Ms S.'
“Would like to thank Louise chapman and Debbie wright for all there help when renting out the house. Nothing was ......”
11th Nov 2024
reviewed by 'Very Dissatisfied Customer'
“Originally i listed my house with a colourful online agent and paid them an upfront fee. W H Brown Barnsley ......”
9th Nov 2024
reviewed by 'Will'
“We moved out of the property we were renting with the NORWICH branch of William H Brown three months ago ......”
4th Nov 2024
reviewed by 'DR S VARADARAJAN'
“I am a landlord and have been dealing with Mr.Curtis Stannard for over 2 years now. I have found him ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
366 60 367 107 240 85 125 40 110 196
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“I would highly recommend William H Brown to anyone, I ......”

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Apr 03,2017
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Jess
By: 'Sam'
Apr 03,2017
0 people found
this helpful
I would highly recommend William H Brown to anyone, I have been looking for a rental property for three months now, and finally have found somewhere, Jess has been so helpful, caring and totally understands the stresses and trauma of finding somewhere to live. Always ...
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“I had so much stress finding tenants for my last ......”

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Apr 03,2017
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Becky
By: 'Mrs'
Apr 03,2017
1 people found
this helpful
I had so much stress finding tenants for my last property myself that I wasn't looking forward to it with my next Buy to Let. Becky was so lovely through the whole thing and has totally changed my opinion. Great service, great staff. Thankyou...
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“Chris could not have been more helpful during the sale ......”

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Apr 02,2017
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Chris
By: 'Mags'
Apr 02,2017
2 people found
this helpful
Chris could not have been more helpful during the sale of our property. He always returned our calls, and was always available to give advice. Nothing seemed too much trouble for him. During the last few days of the sale, we did not get much ...
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Good
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“Very friendly and helpful when ever I've gone to her ......”

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Mar 30,2017
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Joanne
By: 'Daniel'
Mar 30,2017
2 people found
this helpful
Very friendly and helpful when ever I've gone to her with problems on the house she's always been very quick in getting a resolution for us and always seems to be a good one. Look forward to carrying on working with her. I'd recommend her ...
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“I would NEVER use use William H Brown of Lincoln ......”

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Mar 28,2017
Minithumbdown
By: 'QD'
Mar 28,2017
2 people found
this helpful
I would NEVER use use William H Brown of Lincoln again !!!! The service was poor and the Solicitor they recommend was hundreds of pounds more expensive than a local Solicitor I eventually used....
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Comment on agent fees
Too high for the service provided
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“Absolutely useless!!!Lie after lie, never had such an experience ......”

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Mar 27,2017
Minithumbdown
By: 'Northampton'
Mar 27,2017
2 people found
this helpful
Absolutely useless!!! Lie after lie, never had such an experience of a company lying so much Judy to get business. All they're after is your money and nothing else. Constantly going back on their word once something has been agreed. Shame that you have to ...
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Comment on agent fees
Joke, had 2 properties to rent at different locations where it was originally agreed that both would have the same fees..... Week that didn't happen after once again it was agreed over the phone but didn't have written confirmation
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“I've used William H Brown twice now and have received ......”

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Mar 24,2017
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By: 'Mr'
Mar 24,2017
0 people found
this helpful
I've used William H Brown twice now and have received a first rate service. The team really earned their money chasing the chain to exchange contracts. Very impressed....
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“We have recently had some issues with the property and ......”

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Mar 24,2017
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kym
By: 'Jess'
Mar 24,2017
2 people found
this helpful
We have recently had some issues with the property and initially wasn't aware who could help me and what to do! I got throught ti sequence and was put through to Kym, instantly I felt like someone was on my side and all the stress ...
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“Since my first correspondence with Joanne, I have found her ......”

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Mar 22,2017
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Joanne
By: 'Christine'
Mar 22,2017
1 people found
this helpful
Since my first correspondence with Joanne, I have found her to be very helpful and on the ball. I do not have to wait too long for answers from her. Very impressed....
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“I am grateful for your rapid response in this distressing ......”

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Mar 22,2017
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Emilie
By: 'Dr'
Mar 22,2017
2 people found
this helpful
I am grateful for your rapid response in this distressing event. You really helped me a lot and saved my day...
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“During a difficult period we as Landlords have been very ......”

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Mar 21,2017
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Lucy
By: 'Hop'
Mar 21,2017
2 people found
this helpful
During a difficult period we as Landlords have been very impressed by Lucy's professionalism and help! At all times she gave 100 percent excellent customer service. Always followed through promptly with advice and support. It was certainly refreshing! Thankyou Lucy....
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Comment on agent fees
Not applicable
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“I have dealt with Sharron and her team many times ......”

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Mar 21,2017
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By: 'Graham'
Mar 21,2017
0 people found
this helpful
I have dealt with Sharron and her team many times over the years and have always found them very helpful and well versed with the local property market. As always in my recent dealings with them they have kept me well informed at all times ...
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Comment on agent fees
Agents fees very reasonable
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“Absolutely disgraceful experience. We went to William H Brown as ......”

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Mar 14,2017
Minithumbdown
By: 'Disgruntled'
Mar 14,2017
6 people found
this helpful
Absolutely disgraceful experience. We went to William H Brown as we were assured our property would be looked after during the letting term. Firstly they duped us into agreeing a 12 month contract, not mentioning that they are only contracted to carry out an inspection per ...
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“Buying a house in the UK is not an easy ......”

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Mar 14,2017
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Jon
By: 'Jennifer'
Mar 14,2017
5 people found
this helpful
Buying a house in the UK is not an easy task. For anyone earning their salary in a currency other than pounds sterling, it can mean putting down a 25% deposit, ensuring you have at least a year left on your UK VISA, establishing residency and ...
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Comment on agent fees
Extremely reasonable -- A pittance really considering the effort and time Jon expended.
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“I had privately let and had a complete nightmare. Contacted ......”

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Mar 06,2017
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Kay
By: 'Steve'
Mar 06,2017
2 people found
this helpful
I had privately let and had a complete nightmare. Contacted a few agents liked Lyn from William h brown. She found a tenant within a week. Done all the checks no problems. Charlie did look after my account. Now it's Kay and to date every ...
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Comment on agent fees
Could be less
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“Kay is relatively new to the maintenance team if William ......”

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Mar 03,2017
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Kay
By: 'Jon'
Mar 03,2017
3 people found
this helpful
Kay is relatively new to the maintenance team if William H Brown but is very proactive ensuring concerns are dealt with in a timely and professional manner....
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“Kym has been managing my property for over two years ......”

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Mar 02,2017
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kym
By: 'Stuart'
Mar 02,2017
3 people found
this helpful
Kym has been managing my property for over two years and has never let me down. Every time I ask or request anything I get an answer that day or by the next day. I appreciate that Kym has many properties to manage so I ...
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Comment on agent fees
Standard rates
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“Diabolical service! Our home was destroyed by tenants causing over £33,000 ......”

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Mar 02,2017
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Christopher
By: 'DISGUSTED'
Mar 02,2017
3 people found
this helpful
Diabolical service! Our home was destroyed by tenants causing over £33,000 of damage through WHB's neglect and mismanagement...
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Comment on agent fees
Full management fee was £1530 plus a further £540 admin charges. ABSOLUTE RIP OFF given that they neglected and completely mismanaged the property. They will take the fee and then tell you when their is an issue that the management fee only covers administration.
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“Very poor from the first time we viewed the property. ......”

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Mar 01,2017
Minithumbdown
By: 'Conner'
Mar 01,2017
4 people found
this helpful
Very poor from the first time we viewed the property. Everything about this company and their head office is disgusting. Moved us in a house which was even ready. Lights being held together with tape. Mould throughout the house. Everything we complained we always got ...
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Comment on agent fees
For the property we had to live in we shouldn't of even had to pay any fees!!!!
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“Laura Smith is a true asset to William H Brown. ......”

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Mar 01,2017
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Laura
By: 'Annon'
Mar 01,2017
3 people found
this helpful
Laura Smith is a true asset to William H Brown. Nothing was too much trouble for her and I felt she went over and above what she needed to do for us. I found the whole moving process a nightmare and Laura was the calm ...
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Comment on agent fees
Good
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“Extremely pleased with the service I received from William H ......”

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Feb 28,2017
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By: 'Mrs.'
Feb 28,2017
0 people found
this helpful
Extremely pleased with the service I received from William H Brown in Wakefield - nothing was too much trouble for them and we are delighted with our new home. For a very large estate agent they have a very feel. Would most definitely recommend these ...
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Comment on agent fees
Good
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“Have dealt with Lee over a number of years and ......”

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Feb 27,2017
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Lee
By: 'John'
Feb 27,2017
2 people found
this helpful
Have dealt with Lee over a number of years and found him helpful & efficient on every occasion. Wish him every success for the future....
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“We have recently used William H Browne in Braintree to ......”

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Feb 24,2017
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Liam
By: 'Mr'
Feb 24,2017
1 people found
this helpful
We have recently used William H Browne in Braintree to purchase a house in great Leigh's. I can do nothing but praise the effort and professionalism we had from Liam Wilson at the Branch. He was incredibly helpful throughout the whole purchasing process, and although ...
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Comment on agent fees
We did not sell through William H Browne
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“David, Chris and the team were all extremely helpful, efficient ......”

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Feb 24,2017
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Chris
By: 'Derek'
Feb 24,2017
3 people found
this helpful
David, Chris and the team were all extremely helpful, efficient and friendly. They made buying my bungalow a stress free experience and I would not hesitate in recommending their services. An unexpected bonus was the energy switching and internet services they offered once completion had ...
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“The agent that did my valuation was very good and ......”

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Feb 24,2017
Minithumbup
By: 'George'
Feb 24,2017
0 people found
this helpful
The agent that did my valuation was very good and helpful with advice. Unfortunately the property was listed as just the lowest of the guide price not the range. I had to contact the branch to ask them to correct this error. Otherwise everything else ...
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“helpful after several hiccups,there were several delays in repairs ......”

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Feb 24,2017
Minithumbdown
By: 'Bob.B'
Feb 24,2017
0 people found
this helpful
helpful after several hiccups,there were several delays in repairs also our tenancy agreement never had its name changed from the previous owner,...
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Comment on agent fees
good
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“The sale of our house was not straightforward. We had ......”

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Feb 23,2017
Minithumbup
By: 'Richard'
Feb 23,2017
0 people found
this helpful
The sale of our house was not straightforward. We had two buyers drop out before we found the one that stuck. Throughout the process the Reepham office, and Sandy in particular, was exceptional in the level of attention and efficiency with which she managed the ...
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Comment on agent fees
Answered above.
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“Jaimie Leigh has been extremely helpful and prompt in dealing ......”

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Feb 22,2017
Minithumbdown
By: 'Disappointed'
Feb 22,2017
1 people found
this helpful
Jaimie Leigh has been extremely helpful and prompt in dealing with any issues. Chloe on the other hand who works in the branch has been evasive, contradictory and extremely rude. I will not be recommending William H brown to anyone in the future....
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Comment on agent fees
Too much for the amount that they actually do which i am still struggling to work out. Im not sure much at all was done to protect my property and yet they pass the buck when this is pointed out to them
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“My wife and I are moved to post a record ......”

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Feb 22,2017
Minithumbup
By: 'I'
Feb 22,2017
0 people found
this helpful
My wife and I are moved to post a record that we engaged William H Brown to sell our home and from the outset we were extremely impressed with their friendly, thorough and extremely professional service not to mention their very professional advertising media. We ...
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Comment on agent fees
Excellent value.
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“When buying through WHB in Brandon Jon Barton was excellent ......”

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Feb 20,2017
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Jon
By: 'Sarah'
Feb 20,2017
5 people found
this helpful
When buying through WHB in Brandon Jon Barton was excellent very helpful and listened to what I was looking for. He was very prompt in sorting out my mortgage and helped me out so much I would highly recommend Jon Barton if you are needing ...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



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