William H Brown
3.9/5, 1696 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1696
19th Nov 2024
reviewed by 'Mrs C Lowry'
“Louise Chapman has been very helpful recently with the deposit and some repairs that needed doing after tenants moved out. ......”
17th Nov 2024
reviewed by 'Adam'
“I was looking for a quick move to Harlow and told the Lettings team what I needed they found me ......”
15th Nov 2024
reviewed by 'Ms S.'
“Would like to thank Louise chapman and Debbie wright for all there help when renting out the house. Nothing was ......”
11th Nov 2024
reviewed by 'Very Dissatisfied Customer'
“Originally i listed my house with a colourful online agent and paid them an upfront fee. W H Brown Barnsley ......”
9th Nov 2024
reviewed by 'Will'
“We moved out of the property we were renting with the NORWICH branch of William H Brown three months ago ......”
4th Nov 2024
reviewed by 'DR S VARADARAJAN'
“I am a landlord and have been dealing with Mr.Curtis Stannard for over 2 years now. I have found him ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
366 60 367 107 240 85 125 40 110 196
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Letting agents
Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“Just exchanged contracts on a bungalow in thetford And I ......”

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Jan 21,2018
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By: 'Noel'
Jan 21,2018
2 people found
this helpful
Just exchanged contracts on a bungalow in thetford And I want to thank the team at Brandon office in particular Sam Molyneux for a very friendly professional and efficient service. Thank you all very much indeed. Noel Hennessy...
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Comment on agent fees
Yes an acceptable fee for a job well done
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“Having recently dealt with Sophia after a serious leak at ......”

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Jan 19,2018
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sophia
By: 'Gary'
Jan 19,2018
2 people found
this helpful
Having recently dealt with Sophia after a serious leak at one of my properties I found her to be very polite and very helpful in sorting out the problem. Well pleased with her efforts....
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“William H Brown have fully managed my flat for the ......”

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Jan 19,2018
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Siobhan
By: 'RebeccaW'
Jan 19,2018
1 people found
this helpful
William H Brown have fully managed my flat for the past six and a bit years since I moved to the other end of the country and needed to rent it out. I'm so pleased that I went with this agent. Siobhan is so helpful ...
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Comment on agent fees
Very reasonable. They agreed a fixed % and it has never changed.
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“My experience with the company has mainly been around Chelsea. ......”

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Jan 19,2018
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Chelsea
By: 'Sameer'
Jan 19,2018
1 people found
this helpful
My experience with the company has mainly been around Chelsea. She has always been very helpful and extremely friendly. I have spoken to many agents but Chelsea definitely shines and knows what she is talking about at all times. She has helped me and my ...
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Comment on agent fees
Good
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“I found Jo's communication to be prompt, efficient and overall, ......”

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Jan 19,2018
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Joanne
By: 'K'
Jan 19,2018
1 people found
this helpful
I found Jo's communication to be prompt, efficient and overall, very helpful – I couldn't have asked for more. Many thanks...
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“Great help and support from both Kym and Sophia in ......”

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Jan 18,2018
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sophia
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kym
By: 'Wayne'
Jan 18,2018
1 people found
this helpful
Great help and support from both Kym and Sophia in what was quite a stressful time earlier in the week. I spoke with kym firstly in the morning who was very helpful then Sophia in the afternoon through to the resolution. Sophia made the appointments ...
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Comment on agent fees
N/a in this event as there were no fees
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“Sarah manages my few property lets, I find dealing with ......”

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Jan 17,2018
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Sarah
By: 'Delaney'
Jan 17,2018
1 people found
this helpful
Sarah manages my few property lets, I find dealing with her a refreshing change to previous agents, she is always on the ball when something goes wrong and gets someone to rectify problems as soon as possible, which is good for me and the tenants....
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“Jo responds immediately to any requests and has always ensured ......”

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Jan 16,2018
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Joanne
By: 'Paul'
Jan 16,2018
1 people found
this helpful
Jo responds immediately to any requests and has always ensured that the necessary tradesman is deployed to the job ASAP. Always had excellent service from jo....
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“Sarah Hollands has been excellent to deal with. She's very ......”

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Jan 12,2018
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Sarah
By: 'Verne'
Jan 12,2018
1 people found
this helpful
Sarah Hollands has been excellent to deal with. She's very efficient, if she says she's going to do something, then she does it. She does her very best to be helpful and is always pleasant and friendly. I hope she is our contact for a ...
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“I reported 2 issues to Viki Smith on Friday morning, a ......”

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Jan 09,2018
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By: 'Shaun'
Jan 09,2018
0 people found
this helpful
I reported 2 issues to Viki Smith on Friday morning, a sink blockage and an issue with the oven door, and she resolved them quickly for me. The engineering arrived on Friday afternoon to unblock the sink, and the oven door was taken away for repair ...
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Comment on agent fees
Unknown
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“I rented through Browns and generally found communication lacking. However ......”

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Jan 09,2018
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Mark
By: 'KateS'
Jan 09,2018
0 people found
this helpful
I rented through Browns and generally found communication lacking. However when I left and needed help to get my deposit back, Mark was incredibly helpful sorting everything. He emailed me regularly and always did what he promised, chasing things up. Always polite and helpful. I ...
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Comment on agent fees
Average
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“Enjoyed dealing with Emilie Walker at Spalding, Lincolnshire, PE11 1BG ......”

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Jan 06,2018
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By: 'Landlord'
Jan 06,2018
3 people found
this helpful
Enjoyed dealing with Emilie Walker at Spalding, Lincolnshire, PE11 1BG branch who has been acting with utmost professionalism ! Thank you Emilie...
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Comment on agent fees
worth it
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“He is good at his job and diligently working for ......”

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Jan 05,2018
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Bradleigh
By: 'Sb'
Jan 05,2018
1 people found
this helpful
He is good at his job and diligently working for the customers requirements .He acted very fast and tried to resolve the issue of washing machine problem....
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“Do not deal with Paisley MacArthur, very rude and refuses ......”

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Jan 05,2018
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Paisley
By: 'Dan'
Jan 05,2018
1 people found
this helpful
Do not deal with Paisley MacArthur, very rude and refuses to remove details from emails even though he is informed that you are no longer looking for a property. Instead I receive 10-15 properties each day, and usually the same property more than once within ...
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Comment on agent fees
n/a
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“I have recently had problems with the roof and it ......”

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Jan 04,2018
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Faridah
By: 'Chelajay'
Jan 04,2018
2 people found
this helpful
I have recently had problems with the roof and it leaking. Faridah has been amazing, she has ensured the issue has been dealt with smoothly and efficiently. (I would also like to point out the roofer was also quick to deal with the problem once ...
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“Communication non existant. Totally unprofessional, could not be worse. Avoid ......”

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Jan 03,2018
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By: 'Rubbish.'
Jan 03,2018
2 people found
this helpful
Communication non existant. Totally unprofessional, could not be worse. Avoid if at all possible. Have been awaiting call backs after piller to post handling of my deposit return requests. If their boss new how incapable they were they would be sacked....
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Comment on agent fees
RUBBISH.
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“Faridah - the lady that manages 3 Northgate cottages is absolutely ......”

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Jan 03,2018
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Faridah
By: 'Helen'
Jan 03,2018
2 people found
this helpful
Faridah - the lady that manages 3 Northgate cottages is absolutely outstanding, I had problems with this estate agent shop from the beginning and if she hadn't have stepped into deliver what others within the business had committed to I would have quite simply moved property. ...
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“Sarah is an absolute star with helping to resolve problems. ......”

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Jan 03,2018
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Sarah
By: 'Mr'
Jan 03,2018
2 people found
this helpful
Sarah is an absolute star with helping to resolve problems. She is abvlously very well experianced in her job and keeps my well informed at every stage of development!...
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“Useless! I rented a property through them, nothing was explained ......”

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Dec 29,2017
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By: 'Avoid!'
Dec 29,2017
0 people found
this helpful
Useless! I rented a property through them, nothing was explained I was changed a huge amount of money and then kicked out.. as the middleman between myself and the landlord they were rubbish. Very poor communication, not very responsive to queries or brake downs, kept ...
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Comment on agent fees
Bad, referencing was very expensive. I told the agents that my mum was going to stay at the property for a few months while her mortgage goes through , I had to pay £260 for her referencing too but then it wasn’t important for her to sign the contract! In which was she wasn’t a tenant and I should be refunded no?
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“He is very keen to please and is prepared to ......”

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Dec 21,2017
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Bradleigh
By: 'Simon'
Dec 21,2017
3 people found
this helpful
He is very keen to please and is prepared to listen in order to understand the situation and then able to act on his own initiative to resolve the matter in what can be a very thankless job caught in between Landlord and Tenant....
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Comment on agent fees
Good Value -- Ultimately Worth It !!!.
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“Having rented properties for the last 18 years I can obviously ......”

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Dec 20,2017
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Lee
By: 'D'
Dec 20,2017
2 people found
this helpful
Having rented properties for the last 18 years I can obviously say that Lee is like a breath of fresh air. Lee has dealt with all of the issues that we have had with our rented property in a timely manner and most importantly with sympathy. ...
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“Excellant helped me a lot in a tight spot, heating ......”

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Dec 19,2017
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sophia
By: 'Stuart'
Dec 19,2017
1 people found
this helpful
Excellant helped me a lot in a tight spot, heating all done and fixed within 72 hours of request. really pleased...
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“Rhiannon delt with the management of my property as I (......”

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Dec 18,2017
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Rhiannon
By: 'J'
Dec 18,2017
0 people found
this helpful
Rhiannon delt with the management of my property as I (the landlord) wanted peace of mind throught the tenancy. I found Rhiannon professional and sympathetic to deal with during this time and as a result of a serious health issue occuring no doubt helped my ...
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Comment on agent fees
The management fees were very reasonable and competative as were the approved contractors quotes recommended for the maintenance/repair too.
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“Absoloutly terrible company, by far the worst in south yorkshire! ......”

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Dec 18,2017
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By: 'Mr'
Dec 18,2017
1 people found
this helpful
Absoloutly terrible company, by far the worst in south yorkshire! Cost me a fortune and wasted 10 months of my time trying to sort out a simple buy to let mortgage. AVOID!!!!!...
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Comment on agent fees
Bad
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“Cheyenne has been very involved in sorting a complicated and ......”

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Dec 15,2017
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Cheyenne
By: 'Sheila'
Dec 15,2017
0 people found
this helpful
Cheyenne has been very involved in sorting a complicated and urgent issue connected with my property and new tenants. She has been so helpful in finding qualified workman for me and co-ordinated the work by communicating between all the parties involved to get the job ...
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Comment on agent fees
Good
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“Recently switched to WH Brown to manage our properties and ......”

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Dec 11,2017
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By: 'Mike'
Dec 11,2017
0 people found
this helpful
Recently switched to WH Brown to manage our properties and have been pleased with the service so far. They were proactive to get the properties let and since they let WHB have been very good at liaising with the tenants and dealing with questions....
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Comment on agent fees
Fees are reasonable - anyone would always like to pay less but the fees are competitive compared with other agents.
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“Every time I have phoned and spoke to Emilie, she ......”

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Dec 06,2017
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Emilie
By: 'R'
Dec 06,2017
1 people found
this helpful
Every time I have phoned and spoke to Emilie, she has tried her best to help/guide me, answered all my questions, directed me what to do. Without her support I would have been lost, I felt so comfortable approaching Emily each and every time. ...
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Comment on agent fees
N/A
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“Very good customer service. Pleasure to speck to freindly and ......”

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Dec 06,2017
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Sarah
By: 'Sally'
Dec 06,2017
1 people found
this helpful
Very good customer service. Pleasure to speck to freindly and gave lots of helpful information. Dealt with any problems quickly Highly recommended...
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“I am writing to highly recommend Emilie Walker. I have ......”

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Dec 04,2017
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Emilie
By: 'TKing'
Dec 04,2017
1 people found
this helpful
I am writing to highly recommend Emilie Walker. I have been dealing with Emilie as we've recently been able to buy a house and so end our tenancy of a house. As you can imagine, this has been quite a stressful time, both buying a ...
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Comment on agent fees
N/A
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“Sarah has been extremely helpful in dealing with some issues ......”

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Dec 01,2017
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Sarah
By: 'April'
Dec 01,2017
2 people found
this helpful
Sarah has been extremely helpful in dealing with some issues relating to my rented property. She has been extremely sensitive to my needs and has always kept me well informed as to what and when any works have needed to be carried out. Liasing with ...
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Comment on agent fees
Na
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



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