75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.
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William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.
Helen
(110)
Sarah
(65)
Joanne
(38)
kym
(31)
Emilie
(25)
Bradleigh
(19)
Samantha
(19)
Faridah
(17)
Amy
(17)
Conor
(14)
sophia
(13)
Emily
(13)
Gillian
(10)
Bethany
(7)
Alexia
(6)
Lee
(6)
Daniella
(5)
Emma
(5)
Lucy
(5)
Siobhan
(5)
leanne
(4)
Emma
(4)
Carla
(4)
Connie
(3)
Jade
(2)
Constantine
(2)
Izzy
(2)
Mark
(2)
Charllote
(2)
Ashleigh
(1)
Samantha
(1)
Chris
(1)
Abi
(1)
Charlotte
(1)
Coral
(1)
Ashley
(1)
Phobe
(1)
Mike
(1)
Richard
(1)
Ricky
(1)
kristie
(1)
Laura
(1)
Daniel
(1)
Nicola
(1)
Malika
(0)
Georgia
(0)
Latest Reviews
View all Reviews 1696
19th Nov 2024
reviewed by 'Mrs C Lowry'
17th Nov 2024
reviewed by 'Adam'
15th Nov 2024
reviewed by 'Ms S.'
11th Nov 2024
reviewed by 'Very Dissatisfied Customer'
9th Nov 2024
reviewed by 'Will'
4th Nov 2024
reviewed by 'DR S VARADARAJAN'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 81% | £20,500 | £2,000,000 |
| Lettings | 76% | 83% | £300 | £1,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 366 | 60 | 367 | 107 | 240 | 85 | 125 | 40 | 110 | 196 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
William H Brown Branches (view all 145)
May 03,2018
May 03,2018
0
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Nicole and Emma worked SO hard to make sure our rental went through without a hitch. Thank you for all your hard work we are very grateful, we absolutely could not have done it without you! I feel relieved....
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May 03,2018
May 03,2018
1
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Faridah has been very helpful in everything we have enquired about. She is very consistent and acts on any requests immediately , she is a good team leader and a very valuable asset to the company. If all the other members of the team could work ...
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ok
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Apr 30,2018
Apr 30,2018
0
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chloe has been a star friendly an professional an very patient with all my questions referencing was painless and efficient all in all a great experience...
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ok
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Apr 30,2018
Apr 30,2018
1
people found
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this helpful
In my short tenure as a Landlord I have found myself at many times with a lack of knowledge. To that end I have been in touch with my co-ordinator, Conor, on many occasions to assist me. I have found him to be very punctual ...
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Comment on agent fees
I’m not aware he has any fee’s?
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Apr 30,2018
Apr 30,2018
2
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Carla is a frequent point of contact at William H Brown, and is always polite and incredibly helpful. Whatever the situation she always goes above and beyond to find a satisfactory solution....
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Apr 27,2018
Apr 27,2018
0
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I put my house on the market with William H Brown and from the start the staff were professional & efficient. I achieved a sale over asking price in 3 days. Since the property has sold Ashley Southwell has been on hand to help out with any ...
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Comment on agent fees
Competitive
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Apr 26,2018
Apr 26,2018
0
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I have always found Jamie Leigh easy to work with in arranging repairs to the house. Usually pretty quick to respond and has the right attitude to fixing issues....
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Comment on agent fees
Average.
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Apr 26,2018
Apr 26,2018
5
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this helpful
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The most appalling level of professionalism from untruths told about numbers of potential buyers to sending out sales particulars WITHOUT our approval. Add to this the most awful pictures taken by their 'professional' photographer (yes, they were sent out to potential purchasers), For Sale Board ...
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Comment on agent fees
Bad
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Apr 26,2018
Apr 26,2018
0
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This office provides excellent and quick customer service, the fees are very low, the agent is very kind and very helpful....
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Comment on agent fees
VERY LOW FEES
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Apr 26,2018
Apr 26,2018
0
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Jaimeleigh has managed the property very professionally and competently over the past few months. The tenancy has been very difficult for both Jaimeleigh and myself and despite reports of abuse, threats and unfair complaints from the tenant, she continued to manage the property well throughout. ...
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Comment on agent fees
n/a
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Apr 23,2018
Apr 23,2018
0
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I would personally like to thank the staff at William h Brown branch, in particular Serina Maddock - Mortgage Services Manager, who helped us so much with our move. It has been a stressful process, different complications along the way, but finally we settled in ...
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Comment on agent fees
Agent’s fees - satisfactory
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Apr 23,2018
Apr 23,2018
1
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this helpful
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I have always found Sarah extremely helpful in sorting out problems with my tenants in Wisbech,nothing is too much trouble. She is both friendly and efficient....
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Comment on agent fees
about average
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Apr 20,2018
Apr 20,2018
0
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I am current tenant. Staff is always helpfull with resolving problems. Happy to let flat via this branch. Another possitive experience with proffesional maintanance job yesterday....
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Comment on agent fees
average
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Apr 20,2018
Apr 20,2018
1
people found
this helpful
this helpful
Excellent work by Bradleigh Stirk and the team. I could not have managed with my property otherwise. Very helpful and thorough. I could not have asked for a better property agent....
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Comment on agent fees
Good
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Apr 19,2018
Apr 19,2018
0
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With constant enthusiasm and drive William H Brown eventually found us our property. Their response was always quick and too the point. We were beginning to lose the will to live re viewings which seemed never to just be right and in the constant rain ...
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N/A
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Apr 19,2018
Apr 19,2018
0
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The whole team have been brilliant in helping us sell our home. It is stressful at times and Harry in particular has been there at every stage to ensure we were informed, kept up to date, answering our questions and also very effective at communicating ...
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Comment on agent fees
Standard to general fees if you choose to use an agent.
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Apr 18,2018
Apr 18,2018
0
people found
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Over the last few months I've sold 2 properties in my home town Thetford, this all happened without causing me the usual stress that's related to buying and selling properties, thanks to the team at W H Brown, I could not pick out one person from ...
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Apr 18,2018
Apr 18,2018
2
people found
this helpful
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Sophia has supported me continuously throughout my dealings with the tenants. She has used her own initiative and time to support me , therefore reducing my stress levels . She has been a good listener ! Now that deserves a thumbs up just for giving me the time ...
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Comment on agent fees
The fees are definately worth it .
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Apr 18,2018
Apr 18,2018
0
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After a slow start my case was taken over by Lauren, she keep me updated throughout the process and I have now had a great result.
Thank you...
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Apr 17,2018
Apr 17,2018
1
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As is typically the case with WHBrown, this was a friendly, courteous and professional follow-up telephone by Conor to ensure the replacement dishwasher for my kitchen had been fitted ok....
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Apr 16,2018
Apr 16,2018
2
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My experience with William H Brown has been disgraceful from start to finish.
The extremely poor experience with this agency is the reason I left the property.
Initially, the team within the Barnsley branch appeared extremely helpful, this was until I had paid the fee's ...
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Apr 13,2018
Apr 13,2018
0
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Emilie has been very understanding in her approach with myself and my partner in relation to getting our deposit back after leaving our property in February.
She is very approachable and has been very supportive in helping us to have our deposit refunded to us ...
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N/A
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Apr 12,2018
Apr 12,2018
10
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this helpful
this helpful
Complete lack of integrity from this agent. There should be laws to stop agents from being so dishonest to members of the public that are just trying to buy or sell their property.
This agent will push their own agenda at any cost, I would ...
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Apr 12,2018
Apr 12,2018
0
people found
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Treat foreign tenants as animals
She hate foreign
Every time she lie.
Last week I call more time this person. and any time I don't have a true answer. if today she say something, tomorrow: she miss and do change she mind....
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Comment on agent fees
Treat foreign tenants as animals She hate foreign Every time she lie.
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Apr 12,2018
Apr 12,2018
2
people found
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I've never had a problem with Jamie Leigh's service when we've needed to contact her ref an issue.
We originally got conned into a 3yr lease because I had a dog.
Not a problem happy here.
I contacted ref lease renewal in Jan 2018 asking for ...
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Comment on agent fees
See above comment
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Apr 11,2018
Apr 11,2018
0
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Chloe has been absolutely lovely sorting out a number of repair issues we've had in our property. She is always friendly and helpful, and for once I actually trust that the issues are being looked into and followed up with care and attention, rather than ...
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Apr 11,2018
Apr 11,2018
0
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Having had numerous property coordinators in the 11 years sequence managed my property, Kym is the one who remained the longest and seemed to put the most effort in. A fact which is was duly noted by the management as she was promoted and I lost ...
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Aug 17, 2018
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A very professional outfit who handled our sale well ...
Apr 10,2018
Apr 10,2018
0
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After a very disappointing experience with another estate agent we were extremely impressed with the W H Brown service from the start of the process to the final sale.
I would have no hesitation recommending their services to others. They renewed our faith in estate ...
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Apr 07,2018
Apr 07,2018
0
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Viki really helped in getting my landlord to fix my boiler. I had gone 19 days without heating or hot water and Viki kept chasing the landlord until it was fixed. Thanks!...
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Apr 06,2018
Apr 06,2018
0
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I recently had an issue with my washing machine breaking down. Shellie responded quickly and contacted the landlord and with reporting the issue and receiving the new machine it was around 2 weeks taking into account the bank holiday. I was kept informed and felt valued ...
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NA
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in Norwich 
Best Letting Agent in Norwich 
