William H Brown
3.9/5, 1696 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1696
19th Nov 2024
reviewed by 'Mrs C Lowry'
“Louise Chapman has been very helpful recently with the deposit and some repairs that needed doing after tenants moved out. ......”
17th Nov 2024
reviewed by 'Adam'
“I was looking for a quick move to Harlow and told the Lettings team what I needed they found me ......”
15th Nov 2024
reviewed by 'Ms S.'
“Would like to thank Louise chapman and Debbie wright for all there help when renting out the house. Nothing was ......”
11th Nov 2024
reviewed by 'Very Dissatisfied Customer'
“Originally i listed my house with a colourful online agent and paid them an upfront fee. W H Brown Barnsley ......”
9th Nov 2024
reviewed by 'Will'
“We moved out of the property we were renting with the NORWICH branch of William H Brown three months ago ......”
4th Nov 2024
reviewed by 'DR S VARADARAJAN'
“I am a landlord and have been dealing with Mr.Curtis Stannard for over 2 years now. I have found him ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
366 60 367 107 240 85 125 40 110 196
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“Highly recommended...”

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Jul 26,2018
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Selene
By: 'Carole'
Jul 26,2018
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Excellent customer service communication second to none Sold our property within days and completed under 12 weeks Friendly and nothing to much trouble...
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Comment on agent fees
About average on fees
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“Good Customer Service - Teresa Crouch...”

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Jul 26,2018
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Teresa
By: 'Jonathan'
Jul 26,2018
0 people found
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Teresa, Has been providing assistance as a Property Manager for a number of months and we have found her to be diligent in her work ethic, knowledge and very helpful. It's been a pleasure to have her looking after the catchment area, which covers our ...
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“Jadav...”

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Jul 25,2018
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Sarah
By: 'Sharon'
Jul 25,2018
0 people found
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Sarah is to the point and effective in her dealings with me and my property and that is all i ask from someone but not always what you get!...
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Comment on agent fees
Average
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“Helpful and resourceful...”

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Jul 25,2018
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Joanne
By: 'Trudi'
Jul 25,2018
1 people found
this helpful
Jo manages 2 of my investment properties. Recently I have had problems with a tenant and she has been very helpful in sorting this. Her working knowledge is excellent and her manner is exemplary. In all my dealings with her, I have been extremely impressed....
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“Helpful and efficient...”

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Jul 25,2018
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Sarah
By: 'Katie'
Jul 25,2018
0 people found
this helpful
Sarah recently dealt with a leak that we had coming from the bathroom. She dealt with it quickly and helped us to save time by asking for pictures of the affected area so that the contractor could get straight on with the job (due to ...
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NA
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“Excellent service with a wonderful attitude...”

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Jul 25,2018
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Sarah
By: 'Leicester'
Jul 25,2018
0 people found
this helpful
I consider myself lucky that Sarah Hollands has taken over the management of the property where I'm a tenant. She is both proactive and considerate as well as having a very positive and friendly manner on the phone. Sarah has made sure to arrange repairs ...
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N/A
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“Excellent property manager...”

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Jul 24,2018
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Sarah
By: 'Cat'
Jul 24,2018
0 people found
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Sarah is a delight to deal with and always very professional. As an ex-pat landlord myself, this makes life a lot easier knowing my property is in good hands. I know if there is a problem with my property, Sarah will be able to fix ...
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“Totally professional and such a lovely bubbly person...”

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Jul 23,2018
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Alice
By: 'Martin'
Jul 23,2018
0 people found
this helpful
Alice indtroduced us to a property that had come on the market because she understand our needs and requirements and treated with respect and as individuals, her bubbly personality come shining through and she was just as excited that she knew she had found the ...
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Comment on agent fees
Good
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“Prompt and helpful...”

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Jul 22,2018
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Sarah
By: 'Abdul'
Jul 22,2018
0 people found
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Sarah has been appointed as the property Co-ordinator to my property just recently and have found her to be very helpful. She answers promptly and understands the type of response to be given to the tenant. Although I have only known her for a short ...
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Comment on agent fees
Fees are reasonable
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“Great Service...”

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Jul 20,2018
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Sarah
By: 'JHassell'
Jul 20,2018
0 people found
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I reported an issue at my property and Sarah had arranged a contractor to come out asap. Really pleased. Thank you...
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“I have not known Sarah for long, however in the short space of time that I have, I feel confident that she is managing my property very efficiently!...”

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Jul 20,2018
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Sarah
By: 'Mr'
Jul 20,2018
0 people found
this helpful
Sarah has very promptly answered all of my questions with regards the property she is looking after for me and in the short space of time I have known her we have built a rapport that leaves me feeling confident that the property is being ...
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“Friendly and helpful...”

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Jul 20,2018
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Sarah
By: 'Michael'
Jul 20,2018
0 people found
this helpful
I've been happy with the service provided so far. I would recommend Sarah Hollands, she has been very helpful, attentive and has a good sense of humor which is important!...
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Comment on agent fees
Reasonable
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“top marks...”

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Jul 16,2018
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Sarah
By: 'HoE'
Jul 16,2018
0 people found
this helpful
Sarah is an excellent person. she is very attentive and reply to any queries almost instant. she has a very good sense of humour and make one feel at ease and comfortable over the phone or on email....
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“Keen to help and proactive person....”

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Jul 13,2018
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Sarah
By: 'ST'
Jul 13,2018
0 people found
this helpful
My experience of dealing with Sarah is that she is receptive and very helpful and understands your queries and requirements and answers promptly....
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Comment on agent fees
Reasonable fees.
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“Efficient and helpful...”

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Jul 13,2018
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Sarah
By: 'Satisfied'
Jul 13,2018
0 people found
this helpful
Sarah is proactive, helpful and easy to deal with. Sarah has only recently been appointed as the agent to our property but I have found the service she provides to be excellent....
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Comment on agent fees
Reasonable
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“EMILIE WALKER IS AWESOME...”

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Jul 13,2018
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Emilie
By: 'Russell'
Jul 13,2018
0 people found
this helpful
When shopping for a place to live the last thing we had on our mind was how the property was managed. We looked at the space, the location, etc. What we found is that Emile Walker has proven herself to be the most valuable asset ...
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Comment on agent fees
We are happy with what we pay
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“Why isn't Poppy Quayle listed...”

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Jul 12,2018
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By: 'John'
Jul 12,2018
0 people found
this helpful
I have found Poppy Quayle incredibly helpful looking after my 2 properties. She is refreshingly honest and conscientious in all our dealings and very helpful. I especially like her friendly approach and her communication skills are first rate. Very grateful having her looking after me, Thank ...
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Comment on agent fees
Fees Good especially for service provided
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“Lovely And helpfull...”

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Jul 12,2018
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Leigh
By: 'Cris'
Jul 12,2018
0 people found
this helpful
Thank you Leigh for everything, for your patience,time And understanding. You are the best estate agent, i've meet alot of them in my search for a home But you Were amazing from the first second we've made contact untill you give me the keys, ...
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Thank you Leigh for everything, for your patience,time And understanding. You are the best estate agent, i’ve meet alot of them in my search for a home But you Were amazing from the first second we’ve made contact untill you give me the keys, Thank you for all your collegues as well that they’ve made sure that someone is answering your phone?...
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“Property Co-ordinator...”

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Jul 11,2018
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Siobhan
By: 'troy'
Jul 11,2018
0 people found
this helpful
Siobhan, helped and supported me during my time renting a property from william h brown. I found her mediation skills to above average and a pleasure to deal with...
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Comment on agent fees
good
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“Professional...”

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Jul 10,2018
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By: 'Simone'
Jul 10,2018
0 people found
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The team communicated very well every step of the way ,which was very reassuring throughout . Grace and the rest of the staff were very professional and made buying our property seamless Thank you to all of them...
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“Poor and fibbers...”

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Jul 07,2018
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By: 'Very'
Jul 07,2018
2 people found
this helpful
Could not do enough for me on the day we signed up.Then NOTHING. NO UPDATES NO CALLS NO VIEWINGS AND WORST OF ALL I HAD TO CHASE THEM ABD GUIDE THEM. 1 VIEWING AND THEY DIDNT SHOW UP TO SHOW THEM ROUND SO I DID ...
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Comment on agent fees
Fees were ok but thats not the point
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“Friendly and professional...”

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Jul 05,2018
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Emilie
By: 'Hazel'
Jul 05,2018
1 people found
this helpful
Emilie has been my property coordinator for a property we rent in Leicester and she has been extremely fair, professional and friendly throughout. Thanks for all your help!...
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“Tried hard to sort out all problems great response...”

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Jul 05,2018
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Conor
By: 'Roy'
Jul 05,2018
1 people found
this helpful
Excellent response to all phone calls more than happy to sort out all problems . Very polite easy to talk too , and understanding...
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Comment on agent fees
Good
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“AVOID!!!!...”

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Jul 04,2018
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Luke
By: 'Patrick'
Jul 04,2018
0 people found
this helpful
Absolutely the worst agents to deal with very rude and complete liars!!! Especially Luke who works at this branch! Selling fake properties, go to a viewing then want to make an offer you can't because the property is having an EPC done???!!! I don't think ...
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Comment on agent fees
bad
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“10 years of business together!...”

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Jul 04,2018
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Megan
By: 'nick'
Jul 04,2018
1 people found
this helpful
Hi I had my property rented by your service for the last 10 years at least , really realy happy about the services in all aspects, now the property has been sold couple of days ago by the sale department , really happy again I could say a ...
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Comment on agent fees
good value between services and fees
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“ABSOLUTE COWBOYS!...”

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Jul 02,2018
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By: 'S'
Jul 02,2018
1 people found
this helpful
Worst experience I have ever known! These guys are absolute cowboys. their offices should be closed and all agents should be put through training! Not only did the agent selling us a house know NOTHING about the property but they consistently avoided our calls only ...
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“plumber...”

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Jun 29,2018
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Bradleigh
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Daniella
By: 'Kris'
Jun 29,2018
1 people found
this helpful
having emailed Bradleigh on Monday. he responded within 1/2 hour and explained he would contact landlord. within this time he had arranged for plumber to come and quote for the job. within hours he had been given the go ahead from the land lord for the ...
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N/A
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“Amazing Customer Service...”

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Jun 28,2018
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Emilie
By: 'TKing'
Jun 28,2018
1 people found
this helpful
I wanted to take the time to write a review about the wonderful customer service we've received from Emilie Walker. We used to rent a property through Sequence but were able to buy our own home late last year and left the property. It turns ...
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“Whole procedure...”

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Jun 27,2018
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Lynn
By: 'Damian'
Jun 27,2018
0 people found
this helpful
My whole experience was very poor from beginning to end, informed office of problems when moved in never sorted even sequence Spalding was rubbish...
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“Excellent branch...”

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Jun 26,2018
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Michelle
By: 'M'
Jun 26,2018
2 people found
this helpful
Dealt with the Harwich branch and found them all very efficient and friendly. Anybody could help me with my queries but I mainly dealt with Michelle who was always cheerful and nothing was too much trouble. I found the moving process went smoothly and not ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



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