William H Brown
3.9/5, 1696 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

Contact Us

Latest Reviews

 View all Reviews 1696
19th Nov 2024
reviewed by 'Mrs C Lowry'
“Louise Chapman has been very helpful recently with the deposit and some repairs that needed doing after tenants moved out. ......”
17th Nov 2024
reviewed by 'Adam'
“I was looking for a quick move to Harlow and told the Lettings team what I needed they found me ......”
15th Nov 2024
reviewed by 'Ms S.'
“Would like to thank Louise chapman and Debbie wright for all there help when renting out the house. Nothing was ......”
11th Nov 2024
reviewed by 'Very Dissatisfied Customer'
“Originally i listed my house with a colourful online agent and paid them an upfront fee. W H Brown Barnsley ......”
9th Nov 2024
reviewed by 'Will'
“We moved out of the property we were renting with the NORWICH branch of William H Brown three months ago ......”
4th Nov 2024
reviewed by 'DR S VARADARAJAN'
“I am a landlord and have been dealing with Mr.Curtis Stannard for over 2 years now. I have found him ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
366 60 367 107 240 85 125 40 110 196
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“Keep well clear of WHB Ipswich....”

Share on :
Sep 08,2018
Minithumbdown
By: 'Terryh'
Sep 08,2018
3 people found
this helpful
I purchase a flat in 2018 - WHB's advertising details were highly misleading. For example: " Entrance area & entry phone system to each apartment". What that actually meant was that each apartment has a entry phone handset but no actual facility/mechanism to allow visitors in through ...
read full review
Comment on agent fees
n/a
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Good Service...”

Share on :
Aug 31,2018
Minithumbup
claim your profile
John
By: 'Jaxhatter'
Aug 31,2018
0 people found
this helpful
I found after buying my property after renting that I was owed £40 as overpayment of deposit. John after initially informing me of this worked very hard to ensure that I finally got my payment, there were some hurdles due to the refund requirements, but John ...
read full review
Comment on agent fees
N/A
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Extremely helpful...”

Share on :
Aug 31,2018
Minithumbup
upload your photo
Bradleigh
By: 'Kizzie'
Aug 31,2018
4 people found
this helpful
Bradleigh responded to my email, which I had sent to another member of the letting team, immediately, and actioned my request within 24 hours....
read full review
Comment on agent fees
Shipways in Shirley had very high fees for a poor service that was extremely tardy.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Have scheduled a viewing but NO SHOW...”

Share on :
Aug 29,2018
Minithumbdown
By: 'KM'
Aug 29,2018
0 people found
this helpful
The viewing was scheduled but the staff member didn't show up at all. When called I was told the viewing was cancelled but I didn't get any message, call or any kind of information about it. No apologies or anything like that over the phone. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional Member of Staff...”

Share on :
Aug 29,2018
Minithumbup
upload your photo
Faridah
By: 'May'
Aug 29,2018
4 people found
this helpful
Faridah is an outstanding member of staff, always helpful, very polite, cheery and gets the job done. Highly recommended, well done and thank you....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very efficient...”

Share on :
Aug 28,2018
Minithumbup
upload your photo
Faridah
By: 'Jane'
Aug 28,2018
3 people found
this helpful
I would like to say how much I have appreciated Faridah's help with my rental properties. She has always been very proactive in dealing with any problems with my tenants. It is obvious that she is a very busy lady, but she always took the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service...”

Share on :
Aug 23,2018
Minithumbup
upload your photo
Faridah
By: 'Iggy'
Aug 23,2018
3 people found
this helpful
Extremely happy with Faridah, who had to sort out a difficult situation with my tenants. She has been polite and courteous at all times and has a very professional manner. I would definitely recommend her....
read full review
Comment on agent fees
Competitive
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very pleasing service...”

Share on :
Aug 23,2018
Minithumbup
claim your profile
Janki
By: 'Jrussell'
Aug 23,2018
0 people found
this helpful
Very happy with the service we received from Janki and the team. She was very knowledgeable about our property upon our first viewing and has since been extremely helpful and patient with the moving process. We would thoroughly recommend!...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank You...”

Share on :
Aug 21,2018
Minithumbup
claim your profile
Janki
By: 'CG'
Aug 21,2018
0 people found
this helpful
I have been very impressed by the level of service provided by William H Brown since letting out my property through them. In paricular the interactions with Janki have been great. She has been knowledgable, responsive and supportive whilst looking for tenants for my property. ...
read full review
Comment on agent fees
Fees are very reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Flat sale...”

Share on :
Aug 20,2018
Minithumbup
claim your profile
Dominic
By: 'Charlie'
Aug 20,2018
0 people found
this helpful
We especially wish to thank Dominic at the Unthank office for his perseverance in guiding us to a successful sale of our flat. His undivided attention throughout the process is greatly appreciated by us....
read full review
Comment on agent fees
Fair
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Awesome Service in Sales and Mortgage...”

Share on :
Aug 20,2018
Minithumbup
claim your profile
Rebecca
By: 'Graeme'
Aug 20,2018
0 people found
this helpful
Being in the same house for 12 years and entering the 'moving house market' the choice or mortgages and avenues to go down was somewhat a maze. The service from Rebecca at William H Brown was fantastic. Nothing was an issue and the leg work completed ...
read full review
Comment on agent fees
As per the rest of the agents in the same town.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Service Always...”

Share on :
Aug 16,2018
Minithumbup
claim your profile
Cheyenne
By: 'Bains'
Aug 16,2018
1 people found
this helpful
Hi We have been managed by William H Brown/Sequence Homes for 5 years. Cheyenne provides an excellent service she is very helpful and approachable member of staff. She has supported us with many tricky issues and always aims to get them resolved promptly. Thank you...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Service...”

Share on :
Aug 13,2018
Minithumbup
By: 'Laura...sheffield'
Aug 13,2018
0 people found
this helpful
Reduced my stress levels by completing work and being professional and keeping me informed of progress of work within my apartment. Unfortunately due to poor communication, and demonstration of professionalism when new staff came to Sheffield branch...It has taken to finding Sue in an ...
read full review
Comment on agent fees
Fair, I have been with them for 9 years and they have increased...however I wouldn't wish to for the poor service I have received prior to Sue taking over!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Liam Cleeton has been fantastic the whole time I was the tenant for Talbot road....”

Share on :
Aug 13,2018
Minithumbup
claim your profile
Liam
By: 'Sally'
Aug 13,2018
0 people found
this helpful
He always kept me up to date via email and was so efficient in his job when it came to my up and down relationship with my landlady. Well spoken, communication was great and an all over nice guy. I'm so happy to have left ...
read full review
Comment on agent fees
Was no different to the other agents fees I’ve had to pay.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“chloe jones...”

Share on :
Aug 09,2018
Minithumbup
claim your profile
Chloe
By: 'preeti'
Aug 09,2018
0 people found
this helpful
chloe has always been exceptional at communicating promptly as well as arranging for things to happen. as a landlord, there have been times when i have occasionally made unreasonable requests but i have always found chloe to be extremely patient and always willing to go ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great Help...”

Share on :
Aug 08,2018
Minithumbup
By: 'Great'
Aug 08,2018
0 people found
this helpful
Rosie was a pleasure to deal with and helped me out with any request I had. Best contact to have at Sequence....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Teresa Crouch - Polite, Responsive and Effective...”

Share on :
Aug 08,2018
Minithumbup
By: 'David'
Aug 08,2018
1 people found
this helpful
Teresa, on behalf of Sequence, manages the repairs for our flat in Barking (a long way from Norwich). I have been very impressed with her courtesy, speed of response and the speed delivery of the repairs. I would cheerfully recommend her to anyone needing this ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“IM SO HAPPY!!!...”

Share on :
Aug 07,2018
Minithumbup
claim your profile
James
By: 'K'
Aug 07,2018
0 people found
this helpful
I want to write this review not only to thank James for everything he has done for me but to let future customers know how reliable and trustworthy these people are! James has helped me from day one to find me a flat in my ...
read full review
Comment on agent fees
Amazing...helped me through even when i wanted to give up! Made me want to push to get what i want and found me my first proper home!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Amazing service...”

Share on :
Aug 06,2018
Minithumbup
upload your photo
Sarah
By: 'Dr'
Aug 06,2018
3 people found
this helpful
I have been renting an apartment through William H Brown for the last 1 year. Recently I had a problem with one of the water Taps in the Kitchen. I contacted Sarah and asked for help. Sarah was very professional and spot on. In fact she ...
read full review
Comment on agent fees
NA
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful and compassionate....”

Share on :
Aug 05,2018
Minithumbup
upload your photo
Sarah
By: 'MrsD'
Aug 05,2018
2 people found
this helpful
Sarah provided a fantastic service, was supportive and always took my calls. A pleasure to deal with at a challenging time. She was a star and always went the extra mile!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Difficult tenant...”

Share on :
Aug 03,2018
Minithumbup
upload your photo
Conor
By: 'Jan'
Aug 03,2018
1 people found
this helpful
Connor was professional throughout the process of issuing section 21. In a difficult situation he remained calm and matched my sense of humour making for an easy relationship. He was pleasant and courteous and makes our ongoing relationship with WH Brown easy. Great to Work with ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Oh dear...”

Share on :
Jul 31,2018
Minithumbdown
By: 'Never'
Jul 31,2018
1 people found
this helpful
I selected William Brown as they initially seemed to say all the right things. Unfortunately after that it went rapidly downhill. Mainly a lack of communication, unbelievably poor prep of property details, layout, photos etc. When we had some issues with a potential buyer instead ...
read full review
Comment on agent fees
Ludicrous
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Helpful...”

Share on :
Jul 31,2018
Minithumbup
By: 'FC'
Jul 31,2018
0 people found
this helpful
Sarah has made things really easy, and has been extremely helpful in my leaving the apartment that i have rented for 7 years. Nothing has been too much trouble, I highly recommend both her, and her company. Thanks....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Exceptional Service...”

Share on :
Jul 30,2018
Minithumbup
By: 'Flying'
Jul 30,2018
0 people found
this helpful
They even delivered my keys to the door by hand, what more can you say. An excellent service from beginning to end, going that extra mile in customer service. Definitely recommend....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Management of Property...”

Share on :
Jul 30,2018
Minithumbup
claim your profile
Shellie
By: 'Landlord,'
Jul 30,2018
1 people found
this helpful
I am the landlord of a property in Welwyn Garden City, and Shellie Green manages the property for me. She has been incredibly proactive in sorting out issues in the flat, and always responds to emails promptly. Shellie is very helpful and has not been ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“No Service...”

Share on :
Jul 30,2018
Minithumbup
By: 'Property'
Jul 30,2018
1 people found
this helpful
Viwed a property and placed an offer but over a week later have had no call to advise me about my offer. If this is what passes for service then so be it but based on this I would never choose to sell a property ...
read full review
Comment on agent fees
No fees charged as a buyer
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thankyou...”

Share on :
Jul 28,2018
Minithumbup
By: 'Gill'
Jul 28,2018
0 people found
this helpful
I asked for a quick sale on the property and the staff were excellent. Didn`t let me down and were honest, communication very good and staff very approachable. Very pleased with the service they provided. Thank you for all your help....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“All talk! Absolutely terrible. STAY CLEAR...”

Share on :
Jul 27,2018
Minithumbdown
By: 'Annoyed5678'
Jul 27,2018
19 people found
this helpful
What a stressful 20 weeks! Yes, 20 weeks! Thats how long they tie you in for. Clearly no confidence in themselves that they can sell houses in a shorter period of time.. 4 week notice of cancellation period. Excellent sales pitch on getting you to agree to a ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“JOANNE CARR...”

Share on :
Jul 26,2018
Minithumbup
upload your photo
Joanne
By: 'Christine'
Jul 26,2018
1 people found
this helpful
I am very happy to have Joanne as my property coordinator. She is always on top of her game from my experience. Any issues with either my tenants or property and she very quickly 'phones or emails me with the query. She is always polite, ...
read full review
Comment on agent fees
Good.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great experience...”

Share on :
Jul 26,2018
Minithumbup
upload your photo
Sarah
By: 'Samantha'
Jul 26,2018
1 people found
this helpful
We had a leak in the bathroom that was causing problems. I called Sarah and she got on the case straight away. Sarah was really friendly and happy to help and the problem was sorted. This is the best service I've experienced by an agent ...
read full review
Comment on agent fees
N/A
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn