William H Brown
3.9/5, 1696 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1696
19th Nov 2024
reviewed by 'Mrs C Lowry'
“Louise Chapman has been very helpful recently with the deposit and some repairs that needed doing after tenants moved out. ......”
17th Nov 2024
reviewed by 'Adam'
“I was looking for a quick move to Harlow and told the Lettings team what I needed they found me ......”
15th Nov 2024
reviewed by 'Ms S.'
“Would like to thank Louise chapman and Debbie wright for all there help when renting out the house. Nothing was ......”
11th Nov 2024
reviewed by 'Very Dissatisfied Customer'
“Originally i listed my house with a colourful online agent and paid them an upfront fee. W H Brown Barnsley ......”
9th Nov 2024
reviewed by 'Will'
“We moved out of the property we were renting with the NORWICH branch of William H Brown three months ago ......”
4th Nov 2024
reviewed by 'DR S VARADARAJAN'
“I am a landlord and have been dealing with Mr.Curtis Stannard for over 2 years now. I have found him ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
366 60 367 107 240 85 125 40 110 196
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“Rushden Sale - Harborough Road...”

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Oct 22,2018
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Paige
By: 'Richard'
Oct 22,2018
6 people found
this helpful
Difficult sale has had to have additional building works, but Paige remained dedicated to helping me sell the property. Sold the property for the price I wanted and William H Brown made the process easier than expected....
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Comment on agent fees
Reasonable
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“Poor...”

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Oct 18,2018
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By: 'Susan'
Oct 18,2018
1 people found
this helpful
Very pushy initially, house details including price incorrect on the details. Found our house on "Rightmove" before we had agreed to sell, also on a local "flyer" stating it was sold. We were not kept up to date with the progress of the sale, when ...
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Comment on agent fees
High for the service we received.
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“Very helpful & polite throughout...”

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Oct 16,2018
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Rory
By: 'Chelsea'
Oct 16,2018
0 people found
this helpful
I am highly satisfied with the service I have received from start to end with William H Brown. The whole process has been smooth, fast and pleasant and my issues have been dealt with promptly and professionally. I highly recommend the company to all; thank ...
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Comment on agent fees
The fees are a bit steep but you get what you pay for and the service provided is exemplary.
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“All Good and Thanks.....”

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Oct 16,2018
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Anthony
By: 'David'
Oct 16,2018
0 people found
this helpful
After a bit of a marathon selling a modest property with various posturing purchasers bidding on something they didn't want to buy, we've all had to keep our patience. Not least William H Brown in the latterly form of Anthony Brooks. He's been tenacious and ...
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Comment on agent fees
Very good value indeed
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“Service...”

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Oct 16,2018
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Bradleigh
By: 'Arthur'
Oct 16,2018
1 people found
this helpful
May we congratulate Bradley on his service. Whilst away on holiday a problem was encountered with our rental property. Bradley went above and beyond to resolve this to our and the tenants satisfaction, acting as a superb ambassador for William H Brown...
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Comment on agent fees
No concerns
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“Totally Incompetent...”

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Oct 13,2018
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By: 'A'
Oct 13,2018
4 people found
this helpful
An experience I hope nobody else has to endure!!! From Jan 18-October 18... Stress, tears, disappointment, unreliable, blame culture, unreasonable, unprofessional - appointments not kept,, viewings made without details, address or price given. Absolutely disgusted with their treatment !!!!!!...
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“Professional service....”

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Oct 12,2018
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Chris
By: 'Prince'
Oct 12,2018
1 people found
this helpful
Quick Response to Repairs. Professional services provided. They have got a friendly team in the office. Accurate description of the property....
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Comment on agent fees
Standard Agent’s fees.
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“Emilie Walker...”

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Oct 09,2018
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Emilie
By: 'D'
Oct 09,2018
1 people found
this helpful
Emilie Walker has done a great job so far with managing my property in Leicester. I work away a lot and found WH Brown Leicester a real asset. Again, professional with very quick feedback. I couldn't have asked for more. Thank you....
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“Great Service...”

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Oct 09,2018
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Emma
By: 'TeresaEC'
Oct 09,2018
1 people found
this helpful
Emma has always been very helpful in dealing with any queries we, or our tenant, has. We have every confidence in her ability to manage our property....
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Comment on agent fees
The fees seem to be fair and reasonable.
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“Review...”

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Oct 09,2018
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Emma
By: 'michael'
Oct 09,2018
1 people found
this helpful
Excellent service, very efficient and friendly. Emma is always keen to help and has a good knowledge of the local contractor market to be able to offer an effective service....
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Comment on agent fees
Neutral
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“Call centre staff useless...”

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Oct 07,2018
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By: 'Russell'
Oct 07,2018
1 people found
this helpful
Tried to book a valuation with these cowboys and all they wanted to know was exactly the work I had done in 11 years and then after calling me back 3 times - for me to tell them what I thought my house was worth!! On the 4...
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“Professional approach...”

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Oct 05,2018
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Emma
By: 'Tony'
Oct 05,2018
2 people found
this helpful
Emma Sanderson has managed repairs for our rental property in Cambs for a long time. She always ensures that the jobs are done to good standard and tenants re happy with the result....
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Comment on agent fees
Reasonable fees for a managed service.
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“Friendly and efficient....”

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Oct 05,2018
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Joanne
By: 'G'
Oct 05,2018
1 people found
this helpful
Efficient and friendly, level headed in difficult situations. Perfect when you need a unbiased approach between landlord and tenant. Experienced people can steer a situation in a way that averts confrontation....
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“Avoid really bad...”

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Oct 04,2018
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By: 'Bad'
Oct 04,2018
0 people found
this helpful
I decided to go to W H brown in Retford to sell my house as Browns at Mexborough have sold me a house in the past so I thought I would get the same sort of service. Well I didn't the person who came out ...
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Comment on agent fees
Bad I have given them 1 star but that's only because I can't give a zero star
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“Very efficient and kept a cool head...”

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Oct 04,2018
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Luke
By: 'Rebecca'
Oct 04,2018
0 people found
this helpful
As a Buying Agent I like to work with an efficient and helpful agent who makes my job easier. This was not an easy sale and Luke kept calm and professional throughout to keep the deal together and answered endless questions and queries that seemed ...
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Comment on agent fees
I was not involved in the fee process
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“A very good service. Always answering my questions quickly....”

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Oct 03,2018
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Joanne
By: 'Adam'
Oct 03,2018
1 people found
this helpful
She has been very good to me . Looked after everything I asked her to do. If it was with the house needed fixing. Or when I moved out. Joanne made it a very smooth process....
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“Estate agents...”

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Oct 03,2018
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Harvey
By: 'Loreta'
Oct 03,2018
0 people found
this helpful
I have spoken to Harvey on the phone several times regarding properties. He is very friendly and helpfull and will go extra mile to help his customers. William h.Brown office is furtherst from my house , but Harvey has been searching properties for us in ...
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Comment on agent fees
acceptable
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“Great service...”

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Sep 27,2018
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leanne
By: 'Anita'
Sep 27,2018
1 people found
this helpful
Great service , always replies promptly and handles queries professionally. She is also very friendly and no request is too hard or menial . Taken the stress out of managing my property.Thanks Leanne...
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Comment on agent fees
About average
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“Not Impressed...”

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Sep 27,2018
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Marie-Kate
By: 'Helen'
Sep 27,2018
1 people found
this helpful
As executors of my late uncle's estate, we had a bungalow in Thurnscoe to sell and my parents met Marie from WH Brown as well as 2 other estate agents on the same day. Before my parents had even made it back home to Lincolnshire, I ...
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Comment on agent fees
Extortionate for what little work they actually did
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“Leanne Jesse's assistance...”

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Sep 27,2018
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Leanne
By: 'Natasha'
Sep 27,2018
0 people found
this helpful
Leanne Jesse has assisted us with numerous 'issues' in respect of our home. She has been very helpful and efficient - and proved to be very reliable. Appreciate all her efforts!...
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Comment on agent fees
Fair
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“Renting a property...”

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Sep 24,2018
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By: 'Sian&Will'
Sep 24,2018
1 people found
this helpful
We have recently had to move and needed to find somewhere quickly. Ali has been brilliant! Convinced us to view a property we weren't sure on and we loved it once we'd viewed. She has been nothing but helpful throughout and always got back to ...
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Comment on agent fees
Bad
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“Sale of 5 Doncaster Road...”

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Sep 24,2018
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Katie
By: 'Steve'
Sep 24,2018
1 people found
this helpful
Pleased with the service from the staff and in particular Callum and then latterly Katie. Very professional service which culminated in a sale. Always accommodating and kept us regularly informed on any developments....
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Comment on agent fees
Competitive
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“Always there...”

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Sep 20,2018
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Bradleigh
By: 'Jbennett'
Sep 20,2018
1 people found
this helpful
Brad is always there when we need him. If he isn't available then he will always make sure he calls me. He always keeps me updated with things and makes sure things have been done. Overall, so happy to have Brad as our 'middle man'...
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“Church lane timberland...”

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Sep 14,2018
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Jo
By: 'Claire'
Sep 14,2018
0 people found
this helpful
Outstanding service from Lucinda and jo in the Sleaford branch. Very efficient and professional and nothing was to much trouble. I was kept informed all the way and they dealt with sensitive issues with emotional intelligence. So impressed...
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Comment on agent fees
Client accounts was once again below par.letting agent wonderful
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“Professional service happy overall...”

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Sep 13,2018
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By: 'Penny'
Sep 13,2018
0 people found
this helpful
Jamie and the team and north walsham Julie looked after us and kept us informed of progress friendly and professional...
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Comment on agent fees
Average fee
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“Jo - prompt and courteous...”

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Sep 13,2018
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Joanne
By: 'P'
Sep 13,2018
0 people found
this helpful
I have had the fortune as a tenant in Nottingham to deal with Joanne. She is always prompt and courteous in responding to my requests and for providing advice concerning the tenancy generally. I...
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Comment on agent fees
NA
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“Great service...”

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Sep 12,2018
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David
By: 'Kay'
Sep 12,2018
0 people found
this helpful
David did an excellent job of finding me a new tenant. It's was during a difficult time, the summer holidays but he worked hard and found me a new tenant. I have read the previous reviews, many of them very negative, but I found David ...
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Comment on agent fees
Good
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“Sarah Hollands...”

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Sep 11,2018
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Sarah
By: 'J.Selby'
Sep 11,2018
1 people found
this helpful
Sarah is a credit to the company and so efficient. From start to finish she has been kind ,friendly ,helpful and professional. Always keeping me in the loop with regular contact via emails and phone calls. I would highly recommend Sarah an absolute star!...
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“LEEDS - OAKWOOD BRANCH - AVOID!!!...”

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Sep 10,2018
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By: 'Ged'
Sep 10,2018
2 people found
this helpful
Where do I start with this so called agent! They are useless!!!! David Walker is a typical sales man and talks utter nonsense and will purposely over value your property to ensure you sign up with them. The rest of the branch staff are just ...
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“Reliable, professional and friendly...”

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Sep 10,2018
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Chloe
By: 'Chris'
Sep 10,2018
2 people found
this helpful
I am very happy to have Chloe responsible for matters concerning my property. Always friendly, reliable and professional. She is pragmatic and always open for suggestions on coordination and solutions concerning the smooth running of major as well as minor issues which arise....
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Comment on agent fees
These are acceptable considering the plethora of minor items that need to be dealt with, along with larger issues.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



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