William H Brown
3.9/5, 1696 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
366 60 367 107 240 85 125 40 110 196
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

No Properties

“Over priced...”

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Jan 18,2019
Minithumbdown
By: 'Mr'
Jan 18,2019
5 people found
this helpful
Priced our farm at a high level and their comission a percentage of that price after a couple of weeks advise us to drop price by £25000 for quick sale as buyer's were a cash buyer after approx 4 weeks were told our cash buyer was waiting ...
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Comment on agent fees
Over priced the property and overpriced fees for the amount of work they did
Was this helpful? Yes

“Happy Customer...”

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Jan 17,2019
Minithumbup
Joanne
By: 'Carr'
Jan 17,2019
1 people found
this helpful
Jo has been looking after three rental properties for me since September 2018. During this time I have been impressed with Jo's performance; and she replies to any queries I have, either by email or telephone, very promptly. In addition, the feedback I have received from ...
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Comment on agent fees
Good
Was this helpful? Yes

“Very Postive...”

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Jan 16,2019
Minithumbup
Sarah
By: 'Jeff'
Jan 16,2019
1 people found
this helpful
6 months ago Sarah logged and then remembered to arrange a Gas Certificate plus Boiler service together to obtain an excellent offer from the heating engineer. very impressive service....
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Comment on agent fees
Fair
Was this helpful? Yes

“Eventually got there...”

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Jan 16,2019
Minithumbup
Anthony
By: 'Settled'
Jan 16,2019
0 people found
this helpful
Initially felt pressure of product selling, lots of information to consider, Anthony then took over and was always available, and the go to guy when I needed updates, we had a few set backs but got there eventually, with Anthony s reassurance that all was ...
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Comment on agent fees
Slight mis calculation on their Bill, but easily sorted,
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“Absolutely amazing service...”

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Jan 16,2019
Minithumbup
Sarah
By: 'Mark'
Jan 16,2019
1 people found
this helpful
The service, communication and Custoner first behaviour was first class. I have a few properties with various agents and my experience with Sarah stands out as excellent and she is a real star....
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Comment on agent fees
Fees are along side the normal rate.
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“Wonderful...”

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Jan 15,2019
Minithumbup
Anthony
By: 'Afshan'
Jan 15,2019
0 people found
this helpful
After a shaky start of what was a fairly straightforward sale Antony and William H Brown literally took over and saved the day for me. The regular updates made a stressful process easier to manage. I have not only gained a trustable colleague but also ...
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“Brilliant service...”

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Jan 13,2019
Minithumbup
Sarah
By: 'Mrs'
Jan 13,2019
0 people found
this helpful
Sarah Hollands is a true professional with her work. Being a Tennant any issues I have had Sarah is on the case and dealing with everything in a timely manner from start to finish. Nice to see a person who genuinely cares. A credit to ...
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Comment on agent fees
Good
Was this helpful? Yes

“Great help...”

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Jan 11,2019
Minithumbup
Joanne
By: 'Jay'
Jan 11,2019
1 people found
this helpful
Thanks Jo for recovering money from a past tenant who left six years ago. I had written off this loss, so this is great news. Keep up the good work....
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“Excellent Service...”

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Jan 11,2019
Minithumbup
Paige
By: 'Kim'
Jan 11,2019
6 people found
this helpful
We have dealt with Paige and her colleagues a couple of times now and always found them most helpful and efficient. I would not hesitate in recommending their services....
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Comment on agent fees
Acceptable
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“Very professional service...”

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Jan 07,2019
Minithumbup
By: 'Adrian'
Jan 07,2019
0 people found
this helpful
In the run up to Christmas I listed a property with no real expectation of letting before the new year. Thanks to the enthusiasm and hard work of the Wakefield team they sourced 3 potential tenants and summarised the benefits of each one to make my ...
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Comment on agent fees
Reasonable
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“Excellent customer service...”

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Jan 07,2019
Minithumbup
Lorna
By: 'Michelle'
Jan 07,2019
1 people found
this helpful
My experience with William h brown,Colchester has been exceptional. Lorna,Jessica and Phil have gone above and beyond their duties and nothing is ever too much trouble and believe me I have been a right nuisance! I am always welcomed by a smile and ...
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Comment on agent fees
the fees are about average
Was this helpful? Yes

“House Sale...”

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Jan 05,2019
Minithumbup
Steve
By: 'Cilla'
Jan 05,2019
0 people found
this helpful
After our first sale fell through, Steve and his team pulled out all the stops and secured a new buyer for us that was in a position to move forward quickly. Steve and Nicola provided feedback on a regular basis and 'hand held' the transaction ...
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Comment on agent fees
Fair
Was this helpful? Yes

“BRILLIANT...”

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Jan 04,2019
Minithumbup
Conor
By: 'RACHEL.'
Jan 04,2019
1 people found
this helpful
As with previous employees of this company who have dealt with our properties we have full confidence in the ability of connor. He is both professional and polite, and responds to any query we may have in a timely manner. I would recommend this agent ...
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Comment on agent fees
As with all charges, it would be nice to lower the costs. However, the service provided is money well spent.
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“Prompt & Positive Landlord Support...”

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Jan 04,2019
Minithumbup
sophia
By: 'Solihull'
Jan 04,2019
1 people found
this helpful
Sophia has been my direct point of contact for more than twelve months. Sophia deals promptly with any queries I may have and is quick to investigate and respond. She is a positive and efficient ambassador for Sequence....
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“Exceptional Customer Service...”

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Jan 01,2019
Minithumbup
Alicia
By: 'arnolds'
Jan 01,2019
0 people found
this helpful
Since I started resting my property, with William H Brown, the Property Co-ordinator - Alicia Hawthorn has been really helpful and very professional (even though she's just doing her job). Her customer service is exceptional in my opinion, "Simply the Best". But I also believe ...
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Comment on agent fees
Good agent fees
Was this helpful? Yes

“2018 Review Fariadah Dales...”

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Dec 31,2018
Minithumbup
Faridah
By: 'Will'
Dec 31,2018
2 people found
this helpful
Faridah has dealt with any problems and issues I have had very efficiently and quickly, but more than this Faridah has an excellent telephone manner and seems to understand how I like to dealt with. I am a very black and white person, with no ...
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“Always there for me...”

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Dec 28,2018
Minithumbup
Faridah
By: 'Denise'
Dec 28,2018
1 people found
this helpful
I'm a landlady of a property in Spalding, everyone in the branch are so helpful especially Faridah, I live 50 miles from my property so it's very important that my tenant is happy and able to have contact with the local agent and the agent to ...
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Comment on agent fees
Fees are pretty high but competitive
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“Following up on accounting errors...”

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Dec 27,2018
Minithumbup
Conor
By: 'NIgel'
Dec 27,2018
1 people found
this helpful
Conor recently followed through chasing account for me in correcting some historical errors on the charging for one of my properties. He sorted the issue quickly and came back to confirm....
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Comment on agent fees
Fine
Was this helpful? Yes

“Fantastic...”

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Dec 27,2018
Minithumbup
Emilie
By: 'Cdee'
Dec 27,2018
1 people found
this helpful
Emilie is brilliant, she is super helpful and any issue I have she is always on the phone and dedicated to resolving it for us. Amazing lady thank you 5*...
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“Always responsive and proactive...”

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Dec 27,2018
Minithumbup
sophia
By: 'Coral'
Dec 27,2018
1 people found
this helpful
Sophia always responds promptly to messages and emails and calls. All questions and enquiries are dealt with efficiently and efficiently....
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Comment on agent fees
Acceptable
Was this helpful? Yes

“!...”

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Dec 21,2018
Minithumbup
David
By: 'Kliti'
Dec 21,2018
0 people found
this helpful
Thank the Northampton Agency (the rental section) especially David Courtney Couch for the excellent service!! Would definitely recommend!! Everything was great!...
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Comment on agent fees
Good
Was this helpful? Yes

“The Meaning Of Helpful...”

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Dec 20,2018
Minithumbup
Sarah
By: 'Mrs'
Dec 20,2018
1 people found
this helpful
. Sarah today helped me and went above and beyond to do so in a polite, professional and friendly manner. Sarah rang me back just like she said she would with communication can't thank Sarah enough....
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Comment on agent fees
Would recommend
Was this helpful? Yes

“A difficult situation but handled correctly...”

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Dec 19,2018
Minithumbup
Bradleigh
By: 'Lewis'
Dec 19,2018
2 people found
this helpful
Bradleight dealt with the query efficiently and effectively with a difficult landlord to make sure we had our refund of the deposit before christmas which was needed! Thank you bradleigh...
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“They are exceptional....”

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Dec 17,2018
Minithumbup
Shellie
By: 'Rick'
Dec 17,2018
0 people found
this helpful
I've been with WH Brown and Sequence managing my properties for several years now. I've always thought my interests are at the heart of their work and feel they genuinely care for there customers - landlord and tenant. A great team....
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Comment on agent fees
Fair.
Was this helpful? Yes

“Brilliant mortgage advice, very helpful...”

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Dec 10,2018
Minithumbup
By: 'New'
Dec 10,2018
0 people found
this helpful
Needed a B2L and a re-mortgage, Jemma Davies was brilliant, great rates, very helpful throughout the whole process, would use again!...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent Service...”

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Dec 07,2018
Minithumbup
Conor
By: 'Phil'
Dec 07,2018
2 people found
this helpful
We phoned to advise problems with water coming in via the bedroom ceiling.Conor took hold of the situation immediately and telephoned the Landlord and then rang us back within 10 minutes He arranged urgent call out and the service man arrived within the hour to ...
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Was this helpful? Yes

“No issues...”

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Dec 05,2018
Minithumbup
Shellie
By: 'Cat'
Dec 05,2018
0 people found
this helpful
I am a tenant and Shellie is my contact for the management company, she's very helpful and quick to assist with resolving any issues Thanks you...
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“Fantastic support and helpful throughout 🙂...”

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Dec 04,2018
Minithumbup
Alice
By: 'Cheryl'
Dec 04,2018
0 people found
this helpful
The Lettings team at WHBrown are awesome. Alice and Jack were helpful and went out of their way to accommodate my many questions regarding taking on my new tenancy. Alice kept me updated regularly with progress and details which definitely put my mind at ease ...
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Comment on agent fees
I have rented privately for many years and have not needed to use a letting agent. I was expecting extra expense but didn’t think it was anymore or any less than other agents.
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“outstanding service...”

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Dec 04,2018
Minithumbup
Emma
By: 'DD'
Dec 04,2018
2 people found
this helpful
Emma is simply outstanding. As an example: she quickly addressed and alleviated a problem with my late rental payment. She even took the extra step to establish an automatic payment system from the current tenant to assuage future missed payments. Emma is the number 1 of 7 ...
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Comment on agent fees
adequate
Was this helpful? Yes

“Great Customer Service...”

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Dec 04,2018
Minithumbup
Sarah
By: 'Zak'
Dec 04,2018
2 people found
this helpful
I was an ex tenant at a property in Leicester, Sarah went above and beyond to help me get my deposit back !! She was always available whenever i called and constantly kept me in the loop either by text, email or phone. Makes a refreshing ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



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