William H Brown
3.9/5, 1696 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1696
19th Nov 2024
reviewed by 'Mrs C Lowry'
“Louise Chapman has been very helpful recently with the deposit and some repairs that needed doing after tenants moved out. ......”
17th Nov 2024
reviewed by 'Adam'
“I was looking for a quick move to Harlow and told the Lettings team what I needed they found me ......”
15th Nov 2024
reviewed by 'Ms S.'
“Would like to thank Louise chapman and Debbie wright for all there help when renting out the house. Nothing was ......”
11th Nov 2024
reviewed by 'Very Dissatisfied Customer'
“Originally i listed my house with a colourful online agent and paid them an upfront fee. W H Brown Barnsley ......”
9th Nov 2024
reviewed by 'Will'
“We moved out of the property we were renting with the NORWICH branch of William H Brown three months ago ......”
4th Nov 2024
reviewed by 'DR S VARADARAJAN'
“I am a landlord and have been dealing with Mr.Curtis Stannard for over 2 years now. I have found him ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
366 60 367 107 240 85 125 40 110 196
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“Couldn't have asked for better service...”

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Apr 01,2019
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Victoria
By: 'Anne'
Apr 01,2019
1 people found
this helpful
I cannot recommend William H Brown enough. From the moment Nicola viewed the house through all the other staff I spoke with at the Scunthorpe branch but in particular Victoria Setford. Nothing was too much trouble (and there was a lot of hurdles to jump ...
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Comment on agent fees
Reasonable.
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“Poor customer service....”

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Mar 26,2019
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By: 'Mr'
Mar 26,2019
3 people found
this helpful
Profits come before customers, seem to think the rules do not apply to them & make a lot of mistakes. & really could not care less, Buddy this Buddy that was pretty outrageous from a manger at the branch...
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Comment on agent fees
BAD
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“lettings department...”

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Mar 25,2019
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By: 'Keith'
Mar 25,2019
1 people found
this helpful
Many thanks Lee and Toby for your great service.From day one i had every confidence that you would find me a suitable tenant.Nothing was too much trouble and your professionalism and commitment shone through.This is the first time i have used your ...
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Comment on agent fees
The fees were what i would expect to pay as a Sequence life member.
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“The wost of the worst...”

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Mar 20,2019
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By: 'Alan'
Mar 20,2019
3 people found
this helpful
I would like to make it clear that this review is directed more at Sequence than William H Brown...though they were also pretty rubbish. I think it is fair to say that most letting agents are pretty bad, however, Sequence is by far the ...
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Comment on agent fees
Bad
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“Professional service...”

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Mar 18,2019
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Cheyenne
By: 'Mrs'
Mar 18,2019
1 people found
this helpful
Cheyenne Franklin from Norwich LSC has been very helpful and followed though until the repair works have been done to my property. She was updating me all the time so I felt my property was in good hands. She was always polite and very professional!...
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N/A
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“Very helpful...”

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Mar 12,2019
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Joanne
By: 'Claire'
Mar 12,2019
0 people found
this helpful
I have found Joanne to be really helpful. If any issues arise she is always quick to respond and very helpful getting any problems resolved....
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Comment on agent fees
Good
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“Getting to know Sarah Hollands...”

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Mar 08,2019
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Sarah
By: 'Anush'
Mar 08,2019
2 people found
this helpful
I'm new to Leicester so ever since moving into my new property i felt like Sarah Hollands made so much effort in making me feel welcomed and supported me through out all the maintenance work. If anything needed fixing Sarah would be the first to ...
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Comment on agent fees
Agents fees are high but you are paying for what you are getting
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“DISGUSTING...”

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Mar 06,2019
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By: 'Jodie'
Mar 06,2019
8 people found
this helpful
I have written to William H Brown Barnsley to make an official compliant. on the 2nd February I emailed to take our property off sale, and rang to confirm. I clearly stated to a member of staff (Sarah) on the phone do not let anyone ...
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Comment on agent fees
Sky high fee's horrendous service.
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“17 Kelmscott Avenue...”

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Mar 03,2019
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By: 'A'
Mar 03,2019
1 people found
this helpful
The sale of my mothers house was a daunting process as I had never sold a property before. From involving WH Brown everything was made easy. The staff were very friendly and most helpful. They guided me through every aspect and advised what needed doing ...
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Comment on agent fees
Not the cheapest and not the dearest but quite satisfied after the service provided
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“We have let our property very quickly with the help of Tommy and Kayleigh. Both are very helpful and pleasant to work with , took a lot of the stress...”

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Mar 01,2019
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Tommy
By: 'Kate'
Mar 01,2019
0 people found
this helpful
We let our property through William h brown with the help of Tommy and Kayleigh.They were extremely helpful and pleasant to work alongside with. Keeping us abreast of the situation, thus reducing our stress levels as we live overseas so can not be hands ...
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Comment on agent fees
Fair
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“Absolutely amazing team at William h brown Chelmsford...”

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Mar 01,2019
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By: 'Samantha'
Mar 01,2019
0 people found
this helpful
The William h brown Chelmsford team absolutely amazing from day one looking for properties to taking me step by step through the process to the end result, I've purchased my first home. Sarah Barnard & Tom Hutton brilliant, friendly, supportive & kept me in the loop all ...
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“Great Experience...”

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Feb 27,2019
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By: 'Janel'
Feb 27,2019
1 people found
this helpful
I can't select Shellie Green or Pipa Hazelhurst on the staff list but I wanted to point out how great they were to work with in the Brandon office. From the realtor to management team to our landlord, they were all so easy to communicate ...
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Comment on agent fees
Good
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“Sarah Hollands...”

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Feb 25,2019
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Sarah
By: 'Chloe'
Feb 25,2019
0 people found
this helpful
Sarah has been an absolute angel dealing with our unfortunate circumstances in such a professional and caring manner, she is very quick and efficient, no dragging heels at all, and she only ever wants the best for you, if you ever get the chance to ...
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Comment on agent fees
Sarah has been incredible with us and dealing with our rented property! An amazing lady who is a credit to your team.
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“Totally Uninterested!...”

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Feb 21,2019
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jessica
By: 'Andy'
Feb 21,2019
1 people found
this helpful
I viewed a property on 5th February (cash buyer), I was extremely interested and asked the gentleman who showed me around to get someone to get back to me with the answer to 2 questions: Was any of the furniture being left in the property and ...
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“Excellent...”

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Feb 20,2019
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Kayleigh
By: 'Vicky'
Feb 20,2019
0 people found
this helpful
I'm so great full to Kayleigh for thinking of me with the property I'm moving into, both Kayleigh and Tommy have been fantastic always so helpful, friendly and supportive, I can't thank them enough for all there help, I now see them as my friends ...
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Comment on agent fees
Very reasonable
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“Chloe is exceptional an asset to the company...”

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Feb 19,2019
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Chloe
By: 'Bernie'
Feb 19,2019
1 people found
this helpful
I rent a property with Sequence and have the amazing and very helpful Chloe Jones that looks after the property if anything is required. I have rented the property for 6 years and love it, location is great too, I have only had an amazing experience ...
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Comment on agent fees
Good
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“Brilliant Staff!...”

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Feb 13,2019
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Conor
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Joanne
By: 'Christine'
Feb 13,2019
0 people found
this helpful
Both Conor and Joanne are absolutely brilliant! I cannot recommend them highly enough. They are so very helpful, professional and they get the work done. They have both had really big problems to resolve for me and have done it quickly and so that I ...
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Comment on agent fees
Good.
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“Renting...”

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Feb 12,2019
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Richard
By: 'Happy'
Feb 12,2019
0 people found
this helpful
A speedy and efficient service during a stressful time for me. Abi smoothed the process, nice mix of proffesionalism and friendliness, Ben a gent.,viewed 2 properties before finding the right one and interest shown at all stages. It was nice to meet a "local lad" ...
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X
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“Very good...”

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Feb 11,2019
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By: 'Bec'
Feb 11,2019
0 people found
this helpful
They are very good and very quick with getting problems sorted very pleased and very happy with them would recommend them...
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Good
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“Efficient, prompt service....”

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Feb 04,2019
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Joanne
By: 'Nikki'
Feb 04,2019
1 people found
this helpful
Very pleased with friendly and efficient service, ensuring that all queries are answered in a timely manner and with patience. Thank you....
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“5 Star Agent...”

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Feb 03,2019
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Sarah
By: 'Ms'
Feb 03,2019
1 people found
this helpful
William H Brown have been my agents for 5 years and in these 5 years agents have come and gone but Sarah Hollands is on the top of the list. Never in my life I have seen an efficient, meticulous and caring agent like her. She goes ...
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“Outstanding!...”

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Feb 01,2019
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Jack
By: 'Chelsie'
Feb 01,2019
0 people found
this helpful
Outstanding service very friendly people and very helpful, would defiantly recommend them to anyone who is thinking of moving! Thanks guys!!...
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Comment on agent fees
Would defiantly recommend them!
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“Great Job...”

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Feb 01,2019
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Hannah
By: 'HA'
Feb 01,2019
0 people found
this helpful
Hannah has been our go-between, and guided us through this process - keeping all parties informed and updated. Always available to help - Thank you...
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Comment on agent fees
very good price
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“Excellent Service...”

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Jan 28,2019
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Conor
By: 'Mark'
Jan 28,2019
1 people found
this helpful
Conor has worked tirelessly managing my property having to liaise with my tenant, contractor and third parties. He works hard consistently keeping me updated and did a fantastic job to assist me with the re rating of my EPC and queries raised and extra work ...
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“Watch the valuation...”

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Jan 27,2019
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By: 'Unhappy'
Jan 27,2019
2 people found
this helpful
We sold our late mothers house in Kettering (2018) and had 3 agents round to view the property. Of the 3 William H Brown gave the impression that they were keen to sell the house and had numerous people looking for this type of property. They also valued ...
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Comment on agent fees
For the service they gave too high. It was not the premium service we had been led to expect - no open house viewings as promised
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“Great agent...”

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Jan 25,2019
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Joanne
By: 'Dr'
Jan 25,2019
1 people found
this helpful
Hard, polite worker that gets something done when she says she will. Have always been impressed with the speed of reply to emails...
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N/A
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“Thank you...”

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Jan 25,2019
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By: 'JSL'
Jan 25,2019
0 people found
this helpful
Our house was valued and good quality photos taken and on the market within two days as we had seen a house we wanted everything was explained clearly by Rob.We had two offers within a week one of which we accepted . Amy was great ...
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Comment on agent fees
Fair
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“horrible experience...”

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Jan 23,2019
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By: 'Julie'
Jan 23,2019
2 people found
this helpful
I contacted WH BRown in 2016 to sell my mums house as unfortunately after 60 years in her house she needed full time care .Claire at sprowston branch was fully aware of my mums illness but her and the office constantly plaqued my mum with calls , we ...
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N/
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“On the ball...”

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Jan 23,2019
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Stephanie
By: 'RobG'
Jan 23,2019
1 people found
this helpful
Stephanie has been helpful and fast to respond to matters relating to my property. She has been a pleasure to deal with and friendly, which is very welcome when trying to run a property business....
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“Excellent Customer Service...”

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Jan 22,2019
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Shellie
By: 'Manuela'
Jan 22,2019
1 people found
this helpful
We have always dealt with Shellie and she's always been great, quick, proactive and kind! every issue solved in a couple of days....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



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