75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.
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William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.
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Latest Reviews
View all Reviews 1696
19th Nov 2024
reviewed by 'Mrs C Lowry'
17th Nov 2024
reviewed by 'Adam'
15th Nov 2024
reviewed by 'Ms S.'
11th Nov 2024
reviewed by 'Very Dissatisfied Customer'
9th Nov 2024
reviewed by 'Will'
4th Nov 2024
reviewed by 'DR S VARADARAJAN'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 81% | £20,500 | £2,000,000 |
| Lettings | 76% | 83% | £300 | £1,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 366 | 60 | 367 | 107 | 240 | 85 | 125 | 40 | 110 | 196 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
William H Brown Branches (view all 145)
May 22,2019
May 22,2019
0
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only one name as mentioned sarah hollands if i could give her 1billion star she is humble down to earth very good comunication skills she is star , she was my letting agent when ever i need she was always to help us ref 14 brompton road ...
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only one name as mentioned sarah hollands
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May 22,2019
May 22,2019
1
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One of the rudest most impolite firms I have ever had the displeasure of dealing with. They really do think they are God's gift...
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Didn't get that far
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May 22,2019
May 22,2019
0
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Sarah is very positive and very professional in every way, dealing with tenants can't be easy at times, but I found her very calm and very professional....
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Comment on agent fees
Good
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May 21,2019
May 21,2019
0
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Sarah has gone over and above to help me at the end of my tenancy following being given incorrect information by the Leicester Branch - Neeley.
Her calm and friendly manner set me at ease and she talked me through the process....
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Unable to comment
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May 19,2019
May 19,2019
0
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It was one of the best customer service I had by getting a rental property from William H Brown . I worked in customer service for decade but cannot compare the help, the understanding and friendly service from Annaliese and Mark .
They are absolute asset .
Am ...
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Comment on agent fees
The agents fee worth the service
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May 18,2019
May 18,2019
4
people found
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Paige was fantastic in ensuring we reached ompletion on the sale of our property. It was not a straight forward sale but nothing was ever too much trouble. She was fabulous in driving the sale through for us....
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Comment on agent fees
Good
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May 18,2019
May 18,2019
0
people found
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I would have been lost without the help of this agent. He went beyond his normal duties to investigate and solve all of the issues i had in relation to a tenant issue. I self manage my property, this was all free advise. He helped ...
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Comment on agent fees
Free advise even though i am self managed
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May 17,2019
May 17,2019
1
people found
this helpful
this helpful
Ive has a very good experience for sequence with Charley Mansfield, my apartment had a very difficult tenant in and the help and professional support Charlie has given has helped me with a difficult and stressful situation right to the end !!
I'm very impressed...
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Comment on agent fees
Good
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May 16,2019
May 16,2019
0
people found
this helpful
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John Mosley has been the most professional, efficient and knowledgable member of W.H.Browns to have managed the rental of our property during the last 6 years. We have recently terminated the contract with our tenants so I had lots of questions about the process ...
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Comment on agent fees
They were as expected and compared well with Agents.
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May 16,2019
May 16,2019
2
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Where do I begin? This company is an absolute joke, Lynne Mitcham the 'lettings manager' in my opinion has no idea of the rental market or my needs as a potential landlord, the whole process from trying to book an appointment to finally getting an ...
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Comment on agent fees
Extortionate fees quoted not worth it at all
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May 15,2019
May 15,2019
0
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First time renting privately is hard enough, I feel as if Shellie had to deal with some not so common questions due to this. she's been so helpful and so professional throughout it all. very thankful to have someone understanding on my side....
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May 14,2019
May 14,2019
0
people found
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Mark, you and Annaliese have been absolute stars in this process!
I am so grateful to both of you for being patient with me and explaining everything in detail. The care and professionalism that both of you have demonstrated have been second to none; Annaliese ...
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May 14,2019
May 14,2019
1
people found
this helpful
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Sarah manages our properties for us, excellent customer service, so friendly and helpful to deal with. highly recommend. Thank you so much...
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May 14,2019
May 14,2019
0
people found
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John handled the end of my tenancy and return of my deposit. At every stage, he was a real pleasure to deal with and obviously very capable at his job. I wish there were more like him in the lettings business.
I'd have no qualms ...
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May 13,2019
May 13,2019
0
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Very helpful person and knows how to handle things well. She never says no to anything and is very kind....
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Comment on agent fees
Good agent
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May 10,2019
May 10,2019
0
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I bought my first home through William H Brown and I arranged my mortgage in branch through Emma. The reassurance and help from start to end was fantastic. The mortgage deal saved me almost £800 in the first 2 years compared to my own direct bank which ...
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Comment on agent fees
Saved me £800 in the first two years of the mortgage deal so overall a massive saving
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May 09,2019
May 09,2019
0
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The team at Pontefract helped me sell my home, they did a brilliant job and I would highly recommend them!!...
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May 09,2019
May 09,2019
1
people found
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I have had the pleasure to work with Gill over the past 3 years, and I just feel moved to put in writing just how amazing she is! As a landlord, the worst part of any problem occurring, is that you feel powerless to actually see ...
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May 06,2019
May 06,2019
0
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Always a professional approach from the staff at the Watton branch. Good service and a friendly team. I would recommend them....
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Comment on agent fees
Good
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May 04,2019
May 04,2019
0
people found
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Thank you Emma for sorting a complicated mortgage. You are amazing. Great team, kept everything right from day one. Good communication between all parties, I used in house solicitors. Will use again and would not hesitate to recommend to anybody....
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Comment on agent fees
Fair, good value.
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May 02,2019
May 02,2019
4
people found
this helpful
this helpful
Excellent help from Paige Scanlon in making sure I got my lovely new home, very friendly service, and also very patient!...
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Comment on agent fees
Good
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May 01,2019
May 01,2019
2
people found
this helpful
this helpful
Extremely pushy to come out and value my property and to offer mortgage advice. Have later learned that the person booking the appointments for the above gain commission from this, hence the pushy nature. Also refusal from the sales team to accept offers from me ...
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Comment on agent fees
I have not used this agent myself as luckily I found out this information before using them. They charge a set fee, so are not interested in getting the best price for your property.
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Apr 27,2019
Apr 27,2019
0
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We recently used W H Brown for the letting of our property. The service we received was very professional. Thank you Tiana and Danny for all your help....
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Apr 27,2019
Apr 27,2019
0
people found
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Mark, you and Annaliese have been absolute stars in this process!
I am so grateful to both of you for being patient with me and explaining everything in detail. The care and professionalism that both of you have demonstrated have been second to none; Annaliese ...
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Comment on agent fees
For the service they provide, reasonable
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Apr 25,2019
Apr 25,2019
0
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I found Sarah to be very helpful as landlord, she is kind, efficient and will do her upmost best to help you....
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Apr 24,2019
Apr 24,2019
0
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Just completed on a sale and a purchase, with W H Brown Cromer/North Walsham as agents. Moving is stressfull,. let me say I don't think I coild have gotr through it without their excellent support. Thankyou
....
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Comment on agent fees
Fair
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Apr 23,2019
Apr 23,2019
5
people found
this helpful
this helpful
Thank goodness for Paige! From the onset there were issues in getting the seller's solicitors to respond to queries from my own solicitors and Paige acted as an extremely efficient go between, constantly chasing them for answers ... she is always extremely courteous and bubbly and ...
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N/A
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Apr 19,2019
Apr 19,2019
4
people found
this helpful
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Dishonest, arrogant and rude.
Do not attempt to sell via the Welwyn Garden City branch.
They will waste 6 weeks of your time with your house removed from the market for a buyer that hadn't even provided sufficient I.D!!
(Something I would have expected to ...
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Apr 18,2019
Apr 18,2019
1
people found
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this helpful
I sold and bought through William H Brown. Carolyn talked me into going to market at a higher price than others said and they got me more than that. They helped me to find my new house and Emma organised the mortgage. I hardly had ...
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Comment on agent fees
Not cheapest but worth every penny.
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Apr 02,2019
Apr 02,2019
2
people found
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I have dealt with Viki for the first time this year as unfortunately there was a matter to be dealt at my property regarding a broken fence with the neighbouring house which is also let. It meant to have to liaise with another letting agency ...
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Comment on agent fees
This is part of the package I subscribed at source and for which i pay a monthly % of the rent received. I never had to use it before and I'm happy with the result.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in Norwich 
Best Letting Agent in Norwich 
