William H Brown
3.9/5, 1698 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1698
1st Dec 2024
reviewed by 'Jessica Williams'
“We had an excellent experience with Liz and her team while buying our new home. They were extremely professional, supportive, ......”
1st Dec 2024
reviewed by 'Panos and Katia'
“We own a property in the outskirts of Norwich that we wanted to rent out. WH Brown Norwich got in ......”
19th Nov 2024
reviewed by 'Mrs C Lowry'
“Louise Chapman has been very helpful recently with the deposit and some repairs that needed doing after tenants moved out. ......”
17th Nov 2024
reviewed by 'Adam'
“I was looking for a quick move to Harlow and told the Lettings team what I needed they found me ......”
15th Nov 2024
reviewed by 'Ms S.'
“Would like to thank Louise chapman and Debbie wright for all there help when renting out the house. Nothing was ......”
11th Nov 2024
reviewed by 'Very Dissatisfied Customer'
“Originally i listed my house with a colourful online agent and paid them an upfront fee. W H Brown Barnsley ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
367 60 367 107 240 85 126 40 110 196
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
Letting agents
Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“I have just rented out my property through WH......”

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Jun 30,2024
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Nathan
By: 'Julie P'
Jun 30,2024
0 people found
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I have just rented out my property through WHB l have explained to them issues that l have previously had through another company. The right tenants have been found for my property, l have been kept updated throughout process, Nathan Bourne in lettings who has ...
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“Shocking Customer Service...”

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May 15,2024
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By: 'Tina Mann'
May 15,2024
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Absolutely shocking the way they treat customers. The initial meeting was good, but the minute you sign on the dotted line for them to sell your property, it all goes downhill from there. Three times I had to tell them I didn't want accompanied viewings (...
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“Ollie and Tom were very professional, friendl......”

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May 11,2024
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Tom
By: 'John Simpson'
May 11,2024
0 people found
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Ollie and Tom were very professional, friendly and extremely helpful with a difficult letting and kept me in touch throughout the process to the culmination of the tenants moving in....
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“Interested in a property and called the Bawtr......”

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May 07,2024
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Ellie
By: 'John'
May 07,2024
1 people found
this helpful
Interested in a property and called the Bawtry office about more information. An agent by the name of Ellie said "hang on" and disappeared off the call without explanation. She finally came back without apologising for my wait to say that the property had gone ...
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“AVOID...”

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May 06,2024
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By: 'James'
May 06,2024
0 people found
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I write this review to inform the public of the unethical practices of this company, this is speaking from a former employee. The company micromanage and treat their staff with no respect, the salary is absolutely shocking for the expected hours worked - no work / ...
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“Verry good...”

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Apr 30,2024
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Ashley
By: 'Laurence Sansum'
Apr 30,2024
0 people found
this helpful
Ashley samson gave us both all the confidance and means to buy the right property for us both . Thank you so much we look forward to useing you again some time. Thanks...
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“William H Brown's Holderness Road Branch in H......”

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Apr 29,2024
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By: 'Kekul'
Apr 29,2024
0 people found
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William H Brown's Holderness Road Branch in Hull was tasked with managing 24 apartments but failed to provide satisfactory service. The absence of a senior lettings manager and reliance on outsourced call centres in Liverpool led to poor communication and unresolved tenant issues, reflecting a lack ...
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“The best administrator we have had to date. E......”

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Apr 28,2024
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By: 'Brian'
Apr 28,2024
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The best administrator we have had to date. Ellie Stiff...
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“Excellent service from start to finish! Recei......”

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Apr 25,2024
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Courtney
By: 'Stacey'
Apr 25,2024
0 people found
this helpful
Excellent service from start to finish! Received great support and advice. Staff always happy to help with any enquiries. Kept me up to date on progress of selling and purchase. Were so impressed they have just sold my relatives house aswell!!...
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“I have been in touch by email several times i......”

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Apr 15,2024
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By: 'Doreen Smith'
Apr 15,2024
0 people found
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I have been in touch by email several times in the last few months with Queency Miles from your Norwich branch. Queency has always replied promptly and politely. Nothing was too much trouble and I have always been most satisfied with the help and advice ...
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“W H Brown, Fakenham, amazing...”

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Apr 13,2024
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Courtney
By: 'Karen'
Apr 13,2024
0 people found
this helpful
I couldn’t recommend W H Brown, Fakenham highly enough. The team were always polite, efficient and helpful whilst dealing with the sale of our property, keeping all involved up to date with proceedings, to ensure a timely transfer of ownership. Johnny, Courtney and Will ...
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“Nice agency.Fabio was wonderful, he was reall......”

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Apr 10,2024
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Fabio
By: 'Deborah'
Apr 10,2024
0 people found
this helpful
Nice agency.Fabio was wonderful, he was really of great help finding us I and my husband a place and moving in . He kept to his word . They are the Best to work with ....
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“TOTALLY SHODDY APPROACH TO MANAGING CLIENTS. WENT TO THE PROPERTY ......”

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Apr 08,2024
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By: 'Arshad'
Apr 08,2024
0 people found
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TOTALLY SHODDY APPROACH TO MANAGING CLIENTS. WENT TO THE PROPERTY TO VIEW AND NO ONE TURNED UP. DROVE AROUND 40 MIN TO GET THERE!. THEN PHONED AND RECIEVED FEEBLE EXCUSES!...
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“Can't do their job...”

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Apr 08,2024
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By: 'Miss Kirstie Chan'
Apr 08,2024
0 people found
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Very poor experience with the Huddersfield branch. I am having to do a ridiculous amount of the work they are supposed to do, I might as well have gone with purple bricks as the standard is so low that I am having to do everything ...
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“Outstanding Service from Tom and Catherine...”

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Apr 05,2024
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Tom
By: 'Sylvester'
Apr 05,2024
0 people found
this helpful
I had the pleasure of working with Tom and Catherine at William H Brown, and I couldn’t be happier. Their professionalism, responsiveness, and attention to detail made my renting experience seamless. They truly go above and beyond for their clients. Highly recommended!...
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“Complaint heading to Ombusdmen...”

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Apr 04,2024
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By: 'Kirsty'
Apr 04,2024
0 people found
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ALL PHOTOS ATTACHED ARE FROM THE INVENTORY AND THE DAY WE MOVED INTO THE PROPERTY! Rented recently with William H Brown - Peterborough branch. Moved in to a property with the conditions bathroom would be replaced within the first week or at most 2 or tenancy ...
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“Very friendly, helpful and polite. Our recent......”

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Apr 02,2024
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Ross
By: 'Sharron'
Apr 02,2024
0 people found
this helpful
Very friendly, helpful and polite. Our recent experience could have been very stressful, however we were treated in a friendly and polite manner, which helped ease our concerns. Ross Stanard was extremely helpful and we felt reassured that we were being dealt with in a ...
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“Sarah’s the best...”

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Mar 28,2024
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Sarah
By: 'Baba'
Mar 28,2024
0 people found
this helpful
Sarah Burt of the Wisbech office has been a delight to have managing my property. She is so efficient and jumps at sorting any problems that arises. She is relentless in perfection and an eye for detail. She ensures all paperwork is up to date ...
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“Sarah’s knowledge kept my business afloat th......”

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Mar 27,2024
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Sarah
By: 'Heidi Falcon'
Mar 27,2024
0 people found
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Sarah’s knowledge kept my business afloat through very rough times....
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“Helpful staff...”

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Mar 26,2024
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Debbie
By: 'LC'
Mar 26,2024
0 people found
this helpful
Debbie at Sequence in Spalding has been fantastic through last few months of tenancy and ending the tenancy. Highly recommend her. Thank you!...
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“Thouroughtly recommend the lettings team at W......”

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Mar 15,2024
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catherine
By: 'Siobhan'
Mar 15,2024
0 people found
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Thoroughly recommend the lettings team at WH Brown North Walsham and in particular Cat. She went above and beyond to help us find a property to suit our needs. She was fair, helpful and always ready to take that bit of extra time to answer ...
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“1st Class professional Service from Louise Chapman...”

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Mar 12,2024
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Louise
By: 'Shiraz'
Mar 12,2024
0 people found
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I would like provide my upmost thanks to Louise Chapman for her professional and diligent manner in which she dealt with my deposit dispute. Louise was on hand at all times to answer my questions and provided regular updates which assured me in that my ...
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“In 2019, William H Brown came begging to sell......”

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Mar 02,2024
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Rachel
By: 'Mike'
Mar 02,2024
0 people found
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In 2019, William H Brown came begging to sell my property (11 Curlew Croft, Colchester, CO4 3FT) on a no sale no fee basis, and now in 2024 they have sent me an invoice asking for payment, and threatening law suit via ELMS Legal Services. ELMS has informed ...
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“Sarah was very helpful , she helped us alot a......”

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Mar 01,2024
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Sarah
By: 'Rawanabutartur'
Mar 01,2024
0 people found
this helpful
Sarah was very helpful , she helped us alot and managed to finish all the needed paperwork in surprisly very short time , we didn’t have to go through all the time consuming checks....
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“Karolina gave us an excellent service thank y......”

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Feb 25,2024
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By: 'Terry & Vicky Burton'
Feb 25,2024
0 people found
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Karolina gave us an excellent service thank you so much!...
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“Such a bad agency...”

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Feb 25,2024
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By: 'Ahmed Abdellatif'
Feb 25,2024
0 people found
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I am deeply disappointed with the service provided by William H Brown. We were approved to move into a house managed by them, only to be blindsided nine days before our scheduled move-in date. Upon calling to confirm the details, we were informed that the ...
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“1st time renter...”

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Feb 14,2024
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Emma
By: 'Millie'
Feb 14,2024
0 people found
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I have had the pleasure of dealing with Hannah and Jack when going through the renting process. It is my partner and I's first time moving out and renting. Hannah showed us round the property and the communication afterwards was detailed and efficient, which was ...
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“Would like to leave a review for Mr Daniel Mo......”

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Feb 01,2024
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Daniel
By: 'Roxanne boyles'
Feb 01,2024
0 people found
this helpful
Would like to leave a review for Mr Daniel Morgan, Harwich brand. He is extremely helpful and committed to doing his best to support anyone who is looking to rent, I would absolutely recommend him. Brilliant communication and such a positive attitude...
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“36 hours later and still no return call , thi......”

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Jan 29,2024
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By: 'Paul Cunningham'
Jan 29,2024
0 people found
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36 hours later and still no return call , this is the second occasion. No concept of customer service....
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“Beware of using sequence group . In my experi......”

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Jan 26,2024
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fiona
By: 'James Carpenter'
Jan 26,2024
0 people found
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Beware of using sequence group . In my experience W H Brown in peterbough were unprofesional,liars ,lack of communication do not follow instructions and the manager Fiona needs training in people skills.she likes the sound of her own voice .if only she listens to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



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