William H Brown
3.9/5, 1696 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
366 60 367 107 240 85 125 40 110 196
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Appalling service...”

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Nov 21,2020
Minithumbdown
By: 'E'
Nov 21,2020
1 people found
this helpful
This whole endlessly over-long sale has been a sorry saga of crass ignorance and breathtaking incompetence. I was not keen on William H Brown because of past experiences, but this is way beyond anything I could have imagined. Avoid at all costs....
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“Great service from professional company...”

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Nov 19,2020
Minithumbup
Gina
By: 'Kay'
Nov 19,2020
0 people found
this helpful
Great service from Gina Comerford and the team at WH Brown - they have been looking after my properties over in Great Yarmouth for 2 years now. I use WH Brown in Norwich and have recommended them to my family for properties in Northants too. Very ...
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“The property management is outsourced to Sequ......”

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Nov 19,2020
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By: 'Alice'
Nov 19,2020
0 people found
this helpful
The property management is outsourced to Sequence UK who give the slowest response to property issues I've ever experienced in ten years of renting. The bathroom is unhygienic, despite being told it was professionally cleaned before we moved in, there are gaps in the vinyl ...
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“Best personalised service ever, would recomme......”

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Nov 17,2020
Minithumbup
Debbie
By: 'Nancy'
Nov 17,2020
0 people found
this helpful
Best personalised service ever, would recommend Debbie and Paul anytime, they make a great team. Selling a house has never been so easy, thanks to the WH Brown team...
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“Beth is amazing...”

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Nov 12,2020
Minithumbup
Beth
By: 'Tiffany'
Nov 12,2020
0 people found
this helpful
Beth is amazing at the job she does . Polite, funny and bubbly . Gets the job done and whilst making us smile and laugh....
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“Beth was apsalutley amazing , so bubbly and p......”

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Nov 12,2020
Minithumbup
Beth
By: 'Tiffany'
Nov 12,2020
0 people found
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Beth was apsalutley amazing , so bubbly and polite. Also crazy about our dogs ? lovely lady and is doing everything she can to help us find a property. Highly recommend...
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“Beth Dalton is a very nice and competetive ag......”

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Nov 11,2020
Minithumbup
Beth
By: 'Eryk'
Nov 11,2020
0 people found
this helpful
Beth Dalton is a very nice and competetive agent. Im sure everyone will be happy to work with her :-)...
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“William H Brown were brilliant from start to ......”

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Nov 10,2020
Minithumbup
Tracey
By: 'Alistair'
Nov 10,2020
0 people found
this helpful
William H Brown were brilliant from start to finish. Always responded in a timely manner and answered the phone straight away. This was myself and my partners first house together so didn't really how to approach things but Tracey and the team were fantastic and ...
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“Do not use w h brown mildenhall...”

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Nov 07,2020
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By: 'T'
Nov 07,2020
2 people found
this helpful
8 months ago wrote a review as let down buy whbrown unprofessional service offered £200 pound refund of fees which was not paid as promised an brown said it would be dealt with apparently concerned about review would do more to help but to date still haven't ...
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“WH BRown's third parties let them down...”

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Nov 06,2020
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By: 'Seve'
Nov 06,2020
0 people found
this helpful
I can NOT recommend WH Brown DEREHAM. They would have taken 3 weeks to market my property after I paid £135 for a marketing pack so I cancelled and sold in 3 days with another local agency. The agency that WH Brown use for photography took 2 weeks for ...
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“Beth Dalton a God agent ??thanks for her he......”

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Oct 23,2020
Minithumbup
By: 'Vintila'
Oct 23,2020
0 people found
this helpful
Beth Dalton a God agent ??thanks for her helping still don't find a property but I happy to see that she wants to help me...
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“What a Mistake to make!...”

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Oct 23,2020
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John
By: 'Stephen'
Oct 23,2020
0 people found
this helpful
We made an offer, our house was due to complete in 30 days, so it was conditional on this property being bought/sold in 30 days too. No problem, there was no Upward chain. We got our survey back, our finance lines up, our searches done BUT ...
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“Who would buy a house during a pandemic? Well......”

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Oct 22,2020
Minithumbup
Louise
By: 'Patricia'
Oct 22,2020
0 people found
this helpful
Who would buy a house during a pandemic? Well, I did, and from the other end of the country too!...
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“When lockdown left me without a tenant. A big......”

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Oct 21,2020
Minithumbup
Sarah
By: 'Julie'
Oct 21,2020
0 people found
this helpful
When lockdown left me without a tenant. A big thank you to Sarah Holland from Leicester who helped mediate in these stressful times when she wasn’t my letting manager, she was only a phone all away....
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“Hi there! I just want to give a big thanks to......”

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Oct 21,2020
Minithumbup
Sarah
By: 'Mrs'
Oct 21,2020
0 people found
this helpful
Hi there! I just want to give a big thanks to Sarah Hollands. An absolute credit to her company. Even when my contract ended,her customer care didn't. Her work ethics is second to none, going above and beyond in making sure tennants are looked ...
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“Excellent maintenance service since I've been......”

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Oct 21,2020
Minithumbup
Sarah
By: 'Michael'
Oct 21,2020
0 people found
this helpful
Excellent maintenance service since I've been with William H Brown. Absolutely first class all round experience, immediate response to issues from very friendly professionals. I would also like to commend Sarah Burt for the way that she has handled my property over the past year ...
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“timely advice especially from Laura Collins o......”

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Oct 15,2020
Minithumbup
Ann
By: 'kishore'
Oct 15,2020
0 people found
this helpful
timely advice especially from Laura Collins of Norwich Office in respect of a difficult tenant Helpful in a most trying case ....
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“Had a really good experience using William H ......”

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Oct 14,2020
Minithumbup
Craig
By: 'Helen'
Oct 14,2020
0 people found
this helpful
Had a really good experience using William H Brown, Craig Prutton in particular. He was very helpful and professional but also made you feel at ease, always available for a telephone conversation. I would definitely use William H Brown again in the future and would 100% ...
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“quick professional help...”

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Oct 07,2020
Minithumbup
James
By: 'Lindsey'
Oct 07,2020
0 people found
this helpful
James (Pegg) could not have been more helpful. My issue was quite complex - too complex to go into here, and if I am honest I did not expect it to be resolved. But James got it all sorted for me, which involved researching and ...
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“Sarah Hollands of Sequence UK highly recommended...”

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Oct 02,2020
Minithumbup
Sarah
By: 'Adrian'
Oct 02,2020
0 people found
this helpful
Sarah Hollands of Sequence UK (in Spalding, Lincs) has always been extremely helpful to me through all my property travails. i recommend her wholeheartedly as she has always acted in my best interests going the extra mile at all times for me. She's always pleasant ...
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“My experience with William h brown,Colchester......”

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Sep 25,2020
Minithumbdown
By: 'Alexandru'
Sep 25,2020
0 people found
this helpful
My experience with William h brown,Colchester has been exceptional. Charlye have gone above and beyond here duties and nothing is ever too much trouble and believe me I have been a right nuisance! I am always welcomed by a smile and a cheery hello, ...
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“The team at William H. Brown are always so kn......”

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Sep 24,2020
Minithumbup
By: 'Daphney'
Sep 24,2020
0 people found
this helpful
The team at William H. Brown are always so knowledgable, helpful, kind, and quick to answer any questions I have!...
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“'' I know Janki for years, I have never been ......”

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Sep 23,2020
Minithumbdown
Janki
By: 'Ray'
Sep 23,2020
0 people found
this helpful
'' I know Janki for years, I have never been let down by her professinal manner, she is a good listener and well dedicated character ever met. She recently put my property on the market, within 48 hours someone agreed and put a deposit. You may ...
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“William h brown harwich...”

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Sep 21,2020
Minithumbup
Daniel
By: 'Toni'
Sep 21,2020
1 people found
this helpful
I couldn’t be happier with the service I received from Daniel at William h brown in harwich he promised he would find my dream home and he delivered thank you again soooo much....
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“Great communication and good result....”

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Sep 21,2020
Minithumbup
Sarah
By: 'Paul'
Sep 21,2020
0 people found
this helpful
Great communication and good result. Sarah did a great job - thanks!. There were issues around deposit refunds which were handled very professionally and concluded satisfactorily for the landlord and tenant....
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“My dealings with Lauren and Cheyenne went ver......”

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Sep 15,2020
Minithumbup
Lauren
By: 'Derek'
Sep 15,2020
0 people found
this helpful
My dealings with Lauren and Cheyenne went very smoothly. Lauren was fundamental in helping me negotiate the return of my deposit and I thank her greatly for her help!...
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“Colchester Culver Street Branch.Beyond appa......”

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Sep 15,2020
Minithumbdown
By: 'Sam'
Sep 15,2020
3 people found
this helpful
Colchester Culver Street Branch. Beyond appauling. Criminal at best with absolutely zero morals. The branch took a 500 deposit and entered a reservation agreement with me after my offer was accepted by the vendor. Paperwork was then send over with incorrect solicitors on, my name spelt ...
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“Sarah is an absolute superstar.I cannot than......”

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Aug 27,2020
Minithumbup
Sarah
By: 'laura'
Aug 27,2020
0 people found
this helpful
Sarah is an absolute superstar. I cannot thank her enough for being so good at her job.she so professional and friendly real asset to to your company....
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“As this time has been so difficult with movin......”

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Aug 26,2020
Minithumbdown
By: 'miss'
Aug 26,2020
0 people found
this helpful
As this time has been so difficult with moving out William H Brown has been amazing helping us to still move into our new family home along with a baby on the way it's been stressful but with the help of WHB and our landlord ...
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“Very good and quick service offered by Mirand......”

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Aug 21,2020
Minithumbup
Miranda
By: 'Ioana'
Aug 21,2020
0 people found
this helpful
Very good and quick service offered by Miranda Horne, I have bought a property and moved in 6 weeks time...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



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