William H Brown
3.9/5, 1696 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1696
19th Nov 2024
reviewed by 'Mrs C Lowry'
“Louise Chapman has been very helpful recently with the deposit and some repairs that needed doing after tenants moved out. ......”
17th Nov 2024
reviewed by 'Adam'
“I was looking for a quick move to Harlow and told the Lettings team what I needed they found me ......”
15th Nov 2024
reviewed by 'Ms S.'
“Would like to thank Louise chapman and Debbie wright for all there help when renting out the house. Nothing was ......”
11th Nov 2024
reviewed by 'Very Dissatisfied Customer'
“Originally i listed my house with a colourful online agent and paid them an upfront fee. W H Brown Barnsley ......”
9th Nov 2024
reviewed by 'Will'
“We moved out of the property we were renting with the NORWICH branch of William H Brown three months ago ......”
4th Nov 2024
reviewed by 'DR S VARADARAJAN'
“I am a landlord and have been dealing with Mr.Curtis Stannard for over 2 years now. I have found him ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
366 60 367 107 240 85 125 40 110 196
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“Very helpful and very professional ! Big t......”

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Jan 13,2021
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By: 'Gary'
Jan 13,2021
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Very helpful and very professional ! Big thanks to Suzanne for all her help ! Fantastic service and defiantly recommend and use in the future....
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“Amazing service right from the start, couldn’......”

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Jan 08,2021
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Chloe
By: 'louise'
Jan 08,2021
0 people found
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Amazing service right from the start, couldn’t thank Chloe and the team enough for everything they’ve done for us. would 100% recommend...
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“The help and attention to detail that we have......”

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Jan 08,2021
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By: 'Mr'
Jan 08,2021
0 people found
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The help and attention to detail that we have received from Heidi has been outstanding, cannot recommend her enough. Kim Barker...
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“What a fantastic service from Claire McCusker......”

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Jan 06,2021
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Claire
By: 'kwame Antwi'
Jan 06,2021
0 people found
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What a fantastic service from Claire McCusker. She is a real gem for the company. She is very helpful, polite, very nice and professional in her service....
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“The most appalling service we've ever receive......”

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Jan 06,2021
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By: 'Natalia'
Jan 06,2021
1 people found
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The most appalling service we've ever received. They say the fees are all in, but you realise when you get a statement that this is absolute lie. The whole experience was absolutely appaling. Lied all the time, made the whole experience super stressful, the contract ...
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“Shockingly bad experience with this company...”

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Jan 05,2021
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By: 'Paige'
Jan 05,2021
3 people found
this helpful
Terrible and most unorganised service I have ever used and would not recommend to anyone. I have had nothing but stress and disappointment since renting with WH Brown: from initially having a rainwater leak into my property on my first day of my moving date, ...
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“Very bad customer service...”

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Jan 02,2021
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By: 'DW'
Jan 02,2021
0 people found
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Contacted agency multiple times to book viewing for house and no reply after being told agency will call back after class talking to seller. Very bad customer service!!...
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“Shocking...”

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Jan 02,2021
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By: 'Claire'
Jan 02,2021
3 people found
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Shocking. Really keen to view a property through them, had to call and chase them and was told I’d have a call back to confirm the time and whether the agent or the owners would be showing us round. No contact at all, called ...
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“Been waiting for a Landlord reference since t......”

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Jan 02,2021
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By: 'Elizabeth'
Jan 02,2021
0 people found
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Been waiting for a Landlord reference since the 27th of November.... it is now the 17th of December!!!!!! ABSOLUTELY APPALLING!!...
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“Bad experience from start to finish. Unhelpfu......”

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Dec 23,2020
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By: 'Charlotte'
Dec 23,2020
0 people found
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Bad experience from start to finish. Unhelpful rude staff who all tell you something different and dont have a clue what's going on. Loads of issues from start due to a flood from upstairs, I was very lenient and understand during this time but everything ...
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“Take a bow team Grays . Outstanding ....”

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Dec 20,2020
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By: 'Clive'
Dec 20,2020
0 people found
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What a great experience . The team at Grays Branch must be commended for their professionalism , friendliness and attention to detail . Six and a half weeks from date the sale was agreed we moved ! First class ....
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“I have received exceptional service from Char......”

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Dec 18,2020
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Charley
By: 'Sarah'
Dec 18,2020
0 people found
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I have received exceptional service from Charley Howgego, our lettings negotiator. She was so efficient, friendly and found us a tenant very quickly. Charley is very professional. Thank you....
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“I rented my property through William h brown ......”

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Dec 15,2020
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By: 'Paul'
Dec 15,2020
0 people found
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I rented my property through William h brown Peterborough for one year. I took the fully mangers service at 13% of the rental. Firstly be careful of what you are signing! Make sure you put everything to them in writing as they do to you I ...
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“Best Estate Agents in Hertfordshire! - WHB ar......”

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Dec 15,2020
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By: 'Robert'
Dec 15,2020
0 people found
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Best Estate Agents in Hertfordshire! - WHB are much more skilled professionals than other agents. They know the market, how to treat clients and how to provide a great service to get a good deal done well. I recently bought a property from a seller ...
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“Beth Dolton was amazing super helpful and got......”

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Dec 12,2020
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Beth
By: 'Grant'
Dec 12,2020
0 people found
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Beth Dolton was amazing super helpful and got me in a property really fast very well mainored and polite would definitely recommend...
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“We rent a flat out in Clacton and have found ......”

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Dec 12,2020
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Sue
By: 'John'
Dec 12,2020
0 people found
this helpful
We rent a flat out in Clacton and have found Sue Heeney very helpful indeed. Had a few problems that needed sorting out and Sue knew the answers straight away and was very knowledgeable. It's good to know she is there should we need her ...
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“Hi Beth was fantastic and very helpful .Was......”

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Dec 12,2020
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Beth
By: 'Mark'
Dec 12,2020
0 people found
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Hi Beth was fantastic and very helpful . Was on the ball with everything Managed to sort a property out for us to rent in 3days. Thanks very much Beth...
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“second time speak to Beth she's a very clear......”

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Dec 12,2020
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Beth
By: 'Denva'
Dec 12,2020
0 people found
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second time speak to Beth she's a very clearly speaking person understand the customers need well very friendly on the phone to help I am hoping to be one of William Brown tenant at least I will have friend people to answer my phone call...
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“Absolutely shocking estate agent! This compa......”

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Dec 11,2020
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By: 'Steven'
Dec 11,2020
4 people found
this helpful
Absolutely shocking estate agent! This company constantly harass me by calling me trying to get me to sell my house with them. I have told them time after time to remove all my details from their database and I'm not interested but they still continue ...
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By: Anonymous
Oct 19, 2023
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Terrible company, constantly calling and harassing me to sell my house with them, very arrogant and rude on the phone asking why I didn't choose them as an agent. A different Norwich estate agent told me some horror stories about w h brown lying to customers. Avoid at all costs. ...

“Used wh brown Spalding to sell a property cou......”

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Dec 11,2020
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Josh
By: 'Matthew'
Dec 11,2020
0 people found
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Used wh brown Spalding to sell a property couldn't of asked for better service. Josh was dealing with my sale and went above and beyond. Highly recommended...
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“All staff here especially Catherine have been......”

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Dec 07,2020
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Catherine
By: 'Olivia'
Dec 07,2020
0 people found
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All staff here especially Catherine have been a massive help for me working with me for almost a year to find the perfect home for myself and my little boy! I was contacted very regularly with updates about new properties and had very quick response ...
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“Deceitful...”

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Dec 07,2020
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By: 'spencer'
Dec 07,2020
2 people found
this helpful
This agent are not interested in telling the truth, they will lie and lie. I would advise anyone buying, selling even renting a property to look else where. YOU HAVE BEEN WARNED...
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“Exceptional customer service from start to fi......”

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Dec 03,2020
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Suzanne
By: 'Stephen'
Dec 03,2020
0 people found
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Exceptional customer service from start to finish, I would highly recommend that you talk to WH Brown in Bawtry if you are buying or selling....
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“Beth was fantastic and helpful from the start......”

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Nov 28,2020
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Beth
By: 'Andrew'
Nov 28,2020
0 people found
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Beth was fantastic and helpful from the start. I called the agency in a bad mood and I was stressed out knowing I would have to talk on the phone to someone but Beth made it very easy and I hung up with a smile ...
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“A fantastic service. Emma mantle was brillian......”

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Nov 28,2020
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Emma
By: 'Melissa'
Nov 28,2020
0 people found
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A fantastic service. Emma mantle was brilliant and helped me. She was welcoming and deaf aware and also gave reassurance. Thanks Emma. Can’t wait to move! Melissa...
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“Wonderfully staff...”

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Nov 27,2020
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Paige
By: 'Ellen'
Nov 27,2020
2 people found
this helpful
Wonderful staff at Rushden Branch nothing to much trouble special thanks to Page and Victoria Nothing to much trouble .Above and beyond duty given Thank you...
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“I can't thank Molly and Sean enough for findi......”

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Nov 26,2020
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Molly
By: 'Karen'
Nov 26,2020
0 people found
this helpful
I can't thank Molly and Sean enough for finding myself and 2 children our amazing home. They are both very professional, helpful and friendly and are by far the best letting agent I have had so far. Thank you to both of you.....we love our ...
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“Five star estate agents (Rotherham branch)...”

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Nov 25,2020
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Jess
By: 'Frankie'
Nov 25,2020
0 people found
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So I mainly dealt with kenna, she was instantly so friendly, polite, professional and at the same so down to earth, and after just a couple of phonecalls almost felt like talking to a friend, which I'm sure makes the general public very at ease ...
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“A+++ serviceThank you beth for all your help......”

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Nov 24,2020
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Beth
By: 'Tamasin'
Nov 24,2020
0 people found
this helpful
A+++ service Thank you beth for all your help Very helpfull, insightful and a delight to speak to. Massive recommendations all round... Cant wait to check out the property...
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“Beth is very polite, friendly and bubbly. Pho......”

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Nov 21,2020
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Beth
By: 'Emma'
Nov 21,2020
0 people found
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Beth is very polite, friendly and bubbly. Phoned me back as promised and answered all of my questions. Beth obviously loves her job....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Braintree, CM7



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