William H Brown
3.9/5, 1702 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction
William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1702
13th Dec 2024
reviewed by 'Jemma'
“We had a very good experience with Harrison finding our new property to let. He is friendly, professional and diligent. ......”
13th Dec 2024
reviewed by 'Mike'
“Kane has a very pleasant manner and a professional attitude to his work nothing was too much trouble even though ......”
6th Dec 2024
reviewed by 'Ms. M.'
“The William H. Brown St. Albans team are dedicated, energetic and achieve brilliant results, especially the Lettings Manager Isheanesu Mchemwa ......”
5th Dec 2024
reviewed by 'Lauren'
“William H Brown Wakefield were in a league of their own when it came to evaluation. Dominique was the only ......”
1st Dec 2024
reviewed by 'Jessica Williams'
“We had an excellent experience with Liz and her team while buying our new home. They were extremely professional, supportive, ......”
1st Dec 2024
reviewed by 'Panos and Katia'
“We own a property in the outskirts of Norwich that we wanted to rent out. WH Brown Norwich got in ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
368 60 369 107 241 85 126 40 110 196
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“Big thank you to Emily Ventress...”

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Apr 27,2021
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Emily
By: 'Dawn Moore'
Apr 27,2021
0 people found
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I'd like to say a huge thank you to Emily Ventress who responsible who is the deposit co-ordinator for WH Brown lettings. I have dealt with Emily twice and on both occasions found her to be super helpful and professional. The first deposit release proved ...
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“Would give 0 star if I could. All round disap......”

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Apr 27,2021
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Charlotte
By: 'Paris'
Apr 27,2021
3 people found
this helpful
Would give 0 star if I could. All round disappointment and lies by this company. Avoid like the plague. Just use another estate agents. Ones that actually have decent customer service skills....
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“Very helpful friendly knowledgeable and went......”

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Apr 23,2021
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Gina
By: 'paul'
Apr 23,2021
0 people found
this helpful
Very helpful friendly knowledgeable and went above and beyond to ensure that the change over of tenants for my property was easy and stress free thank you very much Cloe Stringer ....
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“The Manager and Imogen...”

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Apr 21,2021
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By: 'Rehaan'
Apr 21,2021
1 people found
this helpful
Absolutely appalling service from these people, they want to see if you got the money before they even entertain you for a viewing, I'm a successful business owner, I have three car showrooms around the country and they want to see my bank statement for ...
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“Don't use this estate agents!!!!!!...”

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Apr 19,2021
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Matt
By: 'Tracey'
Apr 19,2021
4 people found
this helpful
Don't use this estate agents unless your want disappointment Bad customer service never keep you updated Shocking business needs closing down and they lie they say there top letters/sellers no there not there big headed liars don't believe this company DONT USE IT WILLIAM ...
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“Avoid these people...”

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Apr 16,2021
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By: 'John'
Apr 16,2021
4 people found
this helpful
Viewed a house with these and the agent was courteous and helpful. However, we 'had to' have an account with them to 'manage' the process. PLEASE avoid these prople as unsubscribing from this account and the endless emails they send is damn near impossible. I ...
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“unhelpful and terrible attitude...”

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Apr 12,2021
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By: 'yvonne'
Apr 12,2021
0 people found
this helpful
We are relocating from sussex to spalding and can only describe josh as very unhelpful . ist property we enquired about , was told well it will be sold soon as there are 4 buyers and its a case of who sells their property 1st (in other words ...
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“Mia Barron has been working with us via email......”

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Apr 12,2021
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Mia
By: 'Nathan'
Apr 12,2021
0 people found
this helpful
Mia Barron has been working with us via email and her responses have been timely and helpful. She even reached out and got a head start on wrapping up the contract for us. Thanks!...
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“Very poor service,...”

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Apr 11,2021
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By: 'Poor customer'
Apr 11,2021
1 people found
this helpful
Very poor service,. Never did get the correct details. Promised to sort and never did... Sold through a decent agent in the end...
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“Helen is fantastic!...”

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Apr 08,2021
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Helen
By: 'Alice'
Apr 08,2021
0 people found
this helpful
Helen has been fantastic at sorting out any maintenance requests we may have. Helen is responsive and ensures any maintenance is carried out quickly and efficiently!...
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“Rob Jones was a excellent person to work with......”

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Apr 03,2021
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Rob
By: 'Mehela'
Apr 03,2021
0 people found
this helpful
Rob Jones was a excellent person to work with . Whenever I text him he will reply me back straight away . Also he was good at explaining things to me ....
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“I had an absolutely wonderful experience work......”

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Apr 02,2021
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Catherine
By: 'Daphney'
Apr 02,2021
0 people found
this helpful
I had an absolutely wonderful experience working with Catherine, Sophie, and Kym at William H Brown. They were so kind, professional, helpful, and went the extra mile to make sure that I was satisfied with my flat. Would highly recommend William H Brown to anyone!...
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“The journey with William H Brown started off ......”

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Mar 30,2021
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By: 'Adam'
Mar 30,2021
0 people found
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The journey with William H Brown started off with being shown the wrong garage to the property (not even correct block) details being passed to the wrong solicitors as they had signed me up with theirs despite informing them of my solicitors details, this added 3 ...
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“I have tried 3 times to book a viewing of an ......”

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Mar 30,2021
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By: 'Antonio Pereira'
Mar 30,2021
0 people found
this helpful
I have tried 3 times to book a viewing of an house with this company. The first time they told me the landlord wasn't answering, so not even bother in trying. This was in a less than a minute call and without the full details of ...
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“Very disappointing, before you going with the......”

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Mar 26,2021
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Joanne
By: 'Jomet'
Mar 26,2021
0 people found
this helpful
Very disappointing, before you going with them please read reviews, I spent more than 3 months book for a viewing Norwich brach each time s different story s like only they have property s . If you want to buy a house think twice they not going ...
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“Absolutely amazing service and a very polite ......”

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Mar 25,2021
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Amber
By: 'Haydar nacar'
Mar 25,2021
0 people found
this helpful
Absolutely amazing service and a very polite and professional service. Resolved issue within 24 hours even. Allied me back after to see if the job was done to my satisfaction...
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“Hello, I am really happy and thankful with th......”

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Mar 25,2021
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Sophie
By: 'Natalia'
Mar 25,2021
0 people found
this helpful
Hello, I am really happy and thankful with the help I have recieved from Sophie Currington. She kept me updated constantly on what is going on and was always nice to talk to. Really good work. Thank you Sophie!...
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“We would like to thank davyd Edwards for putt......”

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Mar 25,2021
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Davyd
By: 'Tina'
Mar 25,2021
0 people found
this helpful
We would like to thank davyd Edwards for putting in a good word for us and he's very friendly and helpful thank you...
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“Disgusting service mildenhall branch...”

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Mar 25,2021
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By: 'Mr Smith'
Mar 25,2021
1 people found
this helpful

Disgusting service, mildenhall Branch JUST DON”T BOTHER.... !!! If your selling or buying a house in mildenhall area through COWBOY H BROWNS. Disgusting service from start to finish.. was a living hell.. I didn't believe all the bad reviews before using William h brown ...
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“Excellence service from Aidan Buckland, Depos......”

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Mar 24,2021
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Aidan
By: 'Lesley'
Mar 24,2021
0 people found
this helpful
Excellence service from Aidan Buckland, Deposit Coordinator. After having a number of issues with a previous tenant. Aidan worked efficiently, to recoup all rental arrears. Aidan communicated well throughout the process and never failed to answers any questions I had throughout. Thank you....
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“Recently had a tenant who left our place in a......”

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Mar 23,2021
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Emily
By: 'Joint Owners'
Mar 23,2021
0 people found
this helpful
Recently had a tenant who left our place in a mess when they left. They wanted all their deposit back. When we said no, they took us to the TDS for adjudication. We put together a brief summary of the facts and Emily Ventress at ...
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“MARCH -2021. I can highly recommend using Will......”

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Mar 22,2021
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By: 'Louise'
Mar 22,2021
0 people found
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MARCH -2021 I can highly recommend using William H Brown Coggeshall Estate Agents. Their knowledge & trust with advice was exceptional. Simon & all the Team helped with making the stages & processes of selling as stress free as possible, nothing was ever to much trouble & no question ...
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“What a great team at William H Brown at Linco......”

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Mar 20,2021
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Charlotte
By: 'Chris Skellingthorpe'
Mar 20,2021
0 people found
this helpful
What a great team at William H Brown at Lincoln office Thank you for a great service and excellent communication Charlotte you were amazing I can thoroughly recommend if thinking of selling a property ⭐⭐⭐⭐⭐...
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“They’re fantastic...”

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Mar 20,2021
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Imogen
By: 'Sado'
Mar 20,2021
0 people found
this helpful
I have had an excellent experience with William H Brown. Moving from London up north to a new place can be extremely daunting and I have had some horrendous experiences with other agents, but these agents have made it a smooth and hassle free process. ...
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“Since moving outside of UK almost ten years a......”

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Mar 19,2021
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Sarah
By: 'Olivier'
Mar 19,2021
0 people found
this helpful
Since moving outside of UK almost ten years ago, I have been using William H Brown services for my flat. I have opted for full management service, which is handled by Sarah Hollands, and it is really worth every penny. We all have bad days ...
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“Thank you to James, Tara and Michael for help......”

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Mar 19,2021
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James
By: 'A Radford'
Mar 19,2021
0 people found
this helpful
Thank you to James, Tara and Michael for helping us sell our house. Tara was always to hand to answer any queries or questions that we had. I would highly recommend WH Brown to others....
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“Having used WHB to manage our rental property......”

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Mar 18,2021
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Sarah
By: 'IGM'
Mar 18,2021
0 people found
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Having used WHB to manage our rental property in which Caroline Bennett was first class, it was natural we should use the same agent to sell the property. Sarah provided the enlightening valuation that made our minds up to sell and kicked off the process, ...
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“When I raised a concern regarding the bike st......”

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Mar 18,2021
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By: 'Nimmy Therese'
Mar 18,2021
0 people found
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When I raised a concern regarding the bike store they sorted out that at the earliest and I am extremely satisfied with the service that they provided. The action was very quick and they gave all the updates through mail. Thank you so much for ...
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“Amy was fantastic throughout the sale of my h......”

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Mar 18,2021
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Amy
By: 'kate'
Mar 18,2021
0 people found
this helpful
Amy was fantastic throughout the sale of my house. She always returned my calls as soon as possible and kept me up to date with the progress of the sale. An excellent professional service....
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“Best agent we've ever had!...”

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Mar 15,2021
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kym
By: 'Glen'
Mar 15,2021
0 people found
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We have had a few bad experiences when it comes to renting. In 5 rental properties Kym is the best experience we've had with an agent. She has always tried her best to get any reported issues sorted as quickly as possible, and would be constantly ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Spalding, PE11

Norwich, NR7

Norwich, NR2

Harlow, CM20

Wisbech, PE13

Braintree, CM7



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