Wilkinson Grant & Co
4.9/5, 121 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
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Latest Reviews

 View all Reviews 121
10th May 2022
reviewed by 'Lesley Clapp'
“Well what can I say??!!Having phoned yesterday to ask about the property, they kindly told me that they had ......”
31st Oct 2018
reviewed by 'Clueso'
“I had the misfortune of trying to sell my house through this agent.Despite their arrogance of how brilliant they ......”
8th Jan 2018
reviewed by 'Buyer'
“Extremely helpful, responsive and attentive. As a buyer I have received fantastic service and would most certainly consider WG if ......”
14th Dec 2017
reviewed by 'sjhexeter33'
“Just wanted to say thanks to Giles and Lisa for all their hard work. They were both ready at the ......”
4th Dec 2017
reviewed by 'Nigel'
“both Karen & Jeremy - were with us throughout all the ups and downs through one the most stress full times ......”
1st Dec 2017
reviewed by 'John'
“Kevin & Emma were acting for the vendor of the flat that my wife and I purchased. All questions were swiftly ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £165,000 £900,000
Lettings 100% 99% £1,150 £1,325
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 7 0 86 0 22 1 1 2
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 14:30
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
RICS TPOS Sales
Rankings
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Estate agents
Letting agents
Latest Properties

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Wilkinson Grant & Co Branches (view all 3)
Exeter, EX4
Exmouth, EX8
Topsham, EX3

“Well what can I say??!!Having phoned yesterd......”

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May 10,2022
Minithumbdown
By: 'Lesley Clapp'
May 10,2022
1 people found
this helpful
Well what can I say??!! Having phoned yesterday to ask about the property, they kindly told me that they had got an offer but made an appointment for me to view it 48 hours later and confirmed it by email. Having arranged my week around this ...
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“Despicable...”

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Oct 31,2018
Minithumbdown
By: 'Clueso'
Oct 31,2018
4 people found
this helpful
I had the misfortune of trying to sell my house through this agent. Despite their arrogance of how brilliant they were, they failed to sell my home. Worse than this, I had a job to get out of their tying in, lengthy contract. I sold ...
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Comment on agent fees
Fees are very expensive in my opinion.
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By: Joel Moore
Nov 01, 2018
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Dear Clueso Thank you for your review. We appreciate every bit of feedback, both positive and negative and certainly aim to give as good a service and experience as possible. I am very disappointed that you have not felt you experience with Wilkinson Grant was a positive one and would like to apologise for any stress caused. Unfortunately you have not provided a name or property details so I am not able to address your comments directly but should you wish to contact Roger Wilkinson then I a ...

“Extremely helpful, responsive and attentive. As a buyer I have ......”

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Jan 08,2018
Minithumbup
By: 'Buyer'
Jan 08,2018
0 people found
this helpful
Extremely helpful, responsive and attentive. As a buyer I have received fantastic service and would most certainly consider WG if ever selling in the future....
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Comment on agent fees
N/A
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“Just wanted to say thanks to Giles and Lisa for ......”

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Dec 14,2017
Minithumbup
By: 'sjhexeter33'
Dec 14,2017
0 people found
this helpful
Just wanted to say thanks to Giles and Lisa for all their hard work. They were both ready at the end of the phone to answer any query and smooth the process from start to finish....
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Comment on agent fees
Medium
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“both Karen & Jeremy - were with us throughout all the ......”

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Dec 04,2017
Minithumbup
By: 'Nigel'
Dec 04,2017
0 people found
this helpful
both Karen & Jeremy - were with us throughout all the ups and downs through one the most stress full times Clare and I have been through!...
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Comment on agent fees
1.5% was worth it
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“Kevin & Emma were acting for the vendor of the flat ......”

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Dec 01,2017
Minithumbup
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Kevin
By: 'John'
Dec 01,2017
0 people found
this helpful
Kevin & Emma were acting for the vendor of the flat that my wife and I purchased. All questions were swiftly answered and any problem rapidly resolved. With Emma's help the purchase process could not have gone more smoothly and whilst they secured a very very ...
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Comment on agent fees
They were advising the vendor. No fees paid by us.
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“Lisa and Giles are an excellent team and managed our ......”

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Dec 01,2017
Minithumbup
By: 'Delighted'
Dec 01,2017
0 people found
this helpful
Lisa and Giles are an excellent team and managed our sale brilliantly. They were both very knowledgable, helpful and professional throughout the sales process. I would not hesitate in recommending them....
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“Hannah Sanders has been my principal contact at Wilkinson Grant ......”

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Nov 18,2017
Minithumbup
By: 'David'
Nov 18,2017
0 people found
this helpful
Hannah Sanders has been my principal contact at Wilkinson Grant for some time. I have been renting a flat via the firm for almost five years, and am moving simply because of a change of ownership. The service she provides is both efficient and personal, ...
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Comment on agent fees
N/A
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“Lisa and Giles are exceptional as is the wider WG ......”

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Nov 16,2017
Minithumbup
By: 'Brilliant'
Nov 16,2017
1 people found
this helpful
Lisa and Giles are exceptional as is the wider WG team. They secured asking price on our sale and walked us through a difficult purchasing journey with patience and humour. Worth every penny....
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Comment on agent fees
Good
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“Giles and Lisa have been fantastic in their support to ......”

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Nov 15,2017
Minithumbup
By: 'Mike'
Nov 15,2017
0 people found
this helpful
Giles and Lisa have been fantastic in their support to us throughout the whole process - from viewing a potential property to buy, through to achieving exchange. We cannot speak highly enough about the regularity and quality of updates received and support was really good ...
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Comment on agent fees
Very fair.
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“From the outset, Wilkinson Grant processed my application to rent ......”

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Nov 09,2017
Minithumbup
By: 'thomas365'
Nov 09,2017
0 people found
this helpful
From the outset, Wilkinson Grant processed my application to rent with my housemate who was already a pre-existing tenant. They were quick to deal with any issues we had and did so in a courteous and diligent manner....
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Comment on agent fees
The fees were in similar in price to other letting agents I have used in the past.
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“We are really appreciative of the help and support given ......”

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Aug 08,2017
Minithumbup
By: 'The'
Aug 08,2017
0 people found
this helpful
We are really appreciative of the help and support given by Wilkinson Grant and, in particular, Jeremy Sharpe and Karen Hawes. It's been a long haul but finally patience on both sides has paid off. Thanks once again to all the staff at Wilkinson Grant....
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Comment on agent fees
As the buyer we didn't pay them.
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“Quite simply an incredible result following several hoops to jump ......”

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Aug 04,2017
Minithumbup
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Jeremy
By: 'Newman'
Aug 04,2017
0 people found
this helpful
Quite simply an incredible result following several hoops to jump through. From record breaking sales through to customer journey support, we can't recommend these guys highly enough....
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Comment on agent fees
Fees are always a sensitive subject, but in the case of providing all round support and guiding the sales through, we can't argue that it was worth every penny.
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“Giles & Lisa have simply been Awesome in handling my sale ......”

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Jul 26,2017
Minithumbup
By: 'Mr'
Jul 26,2017
1 people found
this helpful
Giles & Lisa have simply been Awesome in handling my sale professionally, courteously, sensitively and skillfully - I think both from my perspective as seller & from my buyers perspective. Giles told me Wilkinson Grant were the '#1' estate agent in Exeter before I appointed him ...
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Comment on agent fees
Top end fees - but top end service/performance.
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“Giles found us our new home, he went above and ......”

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Jul 05,2017
Minithumbup
By: 'Lu'
Jul 05,2017
0 people found
this helpful
Giles found us our new home, he went above and beyond to do anything he could to help, the whole sale went through smoothly, I cannot thank Giles enough for taking all the time he did to meet us at the property, countless times, and ...
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Comment on agent fees
Good
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“We had most enjoyable experience with Mike and Leigh as ......”

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Jun 22,2017
Minithumbup
By: 'Suzana'
Jun 22,2017
0 people found
this helpful
We had most enjoyable experience with Mike and Leigh as well as other members of the WG staff who were engaged with our sale and who provided us with all necessary information and advice from start to the end. Everybody was available and communication channels ...
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Comment on agent fees
Appropriate for the service
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“We found we had more viewings of our property via ......”

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Jun 15,2017
Minithumbup
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Jeremy
By: 'Happy'
Jun 15,2017
0 people found
this helpful
We found we had more viewings of our property via Wilkinson Grant than previous Agents. Jeremy was always very professional and very helpful and couldn't fault his approach. Karen his assistant has also been very helpful and obliging when trying to sort various queries and ...
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Comment on agent fees
Could do better! More than several other Agents but produced more viewings and sold in the end.
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“Having recently decided to rent my property in Exeter I ......”

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May 29,2017
Minithumbup
By: 'Lesley'
May 29,2017
0 people found
this helpful
Having recently decided to rent my property in Exeter I chose Wilkinson Grant because when speaking and emailing with Katie Button, she was able to answer all my questions, prices were quoted and all paperwork was handled in a very professional manner. My property was ...
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Comment on agent fees
Good
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“Hannah - What can I say great, very professional, always ......”

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May 26,2017
Minithumbup
By: 'Ruaraidh'
May 26,2017
0 people found
this helpful
Hannah - What can I say great, very professional, always extremely helpful and gets any issues resolved quickly and efficiently. A great asset to WG...
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Comment on agent fees
About average
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“When I contacted Miss Hannah for any reason, she is ......”

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Apr 12,2017
Minithumbup
By: 'Naser'
Apr 12,2017
0 people found
this helpful
When I contacted Miss Hannah for any reason, she is responses directly and she is solved any issues that I face. She is friendly and polite....
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“Joel and Laura made every effort to make this sale ......”

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Apr 11,2017
Minithumbup
By: 'BEN'
Apr 11,2017
0 people found
this helpful
Joel and Laura made every effort to make this sale possible in the shortest time, communicated with us through the whole sales procedure We give them our fullest recommendation...
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Comment on agent fees
GOOD
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“Brilliant service, absolutely recommended. We had an issue about our ......”

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Apr 07,2017
Minithumbup
By: 'Chris'
Apr 07,2017
0 people found
this helpful
Brilliant service, absolutely recommended. We had an issue about our boiler, but Wilkinson Grant and Co over efficiently solved it. Thank you!...
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“I have had an immediate response to the problem with ......”

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Mar 30,2017
Minithumbup
By: 'Manos'
Mar 30,2017
0 people found
this helpful
I have had an immediate response to the problem with the house I reported and a real interest to solve it asap. I'm very happy to report that the service provided has been above expectations....
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Comment on agent fees
No comment
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“Wilkinson Grant have been very impressive from start to finish. ......”

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Mar 15,2017
Minithumbup
By: 'John'
Mar 15,2017
0 people found
this helpful
Wilkinson Grant have been very impressive from start to finish. They demonstrated a clear grasp of our property's potential in the market which was critical as its situation is a little unusual. The marketing material was very persuasive and the marketing timetable rapid. They also ...
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Comment on agent fees
Fine
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“We first encountered Molly at the end of November 2016.She ......”

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Mar 13,2017
Minithumbup
By: 'Nugget'
Mar 13,2017
0 people found
this helpful
We first encountered Molly at the end of November 2016. She arrived at our bungalow accompanied by her,then mentor, Giles to give us a valuation prior to us deciding whether we should use the services of Wilkinson Grant to sell our property. On this occasion ...
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Comment on agent fees
We found that Wilkinson Grant were not the "cheapest" agents in town but the results achieved in the shortest time justified using their services.
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“Impeccable professionalism from day-one. Louise came to visit the house ......”

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Mar 07,2017
Minithumbup
By: 'JaneJ'
Mar 07,2017
0 people found
this helpful
Impeccable professionalism from day-one. Louise came to visit the house before putting it on the market and was full of great ideas on how to best sell it. She actively marketed our property, kept in constant contact, gave feedback on client visits and was unfailingly ...
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Comment on agent fees
Reasonable for the effort put in to market and sell our property
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“Very disappointed when we discovered that Wilkinson Grant were planning ......”

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Feb 12,2017
Minithumbdown
By: 'Disappointed'
Feb 12,2017
0 people found
this helpful
Very disappointed when we discovered that Wilkinson Grant were planning to show another potential buyer around what is now our house despite the vendor having agreed to take it off the market as a condition of our offer. Their excuse that the other would be ...
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“Haley Prescott is a very articulate, professional, knowledgeable Agent who ......”

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Feb 03,2017
Minithumbup
By: 'Jo'
Feb 03,2017
0 people found
this helpful
Haley Prescott is a very articulate, professional, knowledgeable Agent who knows her stuff. She was great to deal with from day one, her communication skills are excellent and made the whole process of selling extremely easy and clear. She is extremely thorough and keeps the ...
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Comment on agent fees
Very reasonable - no hidden extras
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“Would very much recommendEasily contactableAlways pleasant and efficientFriendly, genuine and ......”

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Jan 20,2017
Minithumbup
By: 'R&S'
Jan 20,2017
0 people found
this helpful
Would very much recommend Easily contactable Always pleasant and efficient Friendly, genuine and approachable team Liaised well with all parties effectively Felt confident and that chain was in safe hands Professional...
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Comment on agent fees
Expected compared to other agents in Topsham
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“I am so impressed with Ben and Emma they kept ......”

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Dec 14,2016
Minithumbup
By: 'Rod'
Dec 14,2016
0 people found
this helpful
I am so impressed with Ben and Emma they kept me informed constantly, very professional and very friendly. they did exactly what they said they would do and did it well! I wouldn't hesitate to use them and the Topsham office again....
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Comment on agent fees
well! we would all like to pay as little as possible but I do feel satisfied with a very good service.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 8:55 AM 23/08/2016 by Gabby Weil

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